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Hilton Prague

#138 of 662 Hotels in Prague
Certificate of Excellence
5.0 of 5
Hotel website
Pobrezni 1, Prague 186 00, Czech Republic
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Hilton Prague
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Ranked #138 of 662 Hotels in Prague
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 5, 2011
famousactor London
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2,602 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Prague
See the most recent reviews
London
Top Contributor
92 reviews 92 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 5, 2011

Impressive airy lobby, modern decor well thought out. Check in always busy seemed very much like a business persons hotel including airline staff etc. Check in staff all speak excellent English there are also an array of desks to assist with city tours,taxis business centre etc. Our room was a a tad on the small size we looked to upgrade... More 

Was this review helpful? Yes 2
tereza_vaskova, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for staying at the Hilton Prague. I was pleased to read your comments and I am glad, that overall our facilities met your expectations and that you remained highly satisfied with the service provided by our team members. I look forward to your returns, Tereza Vaskova Duty Manager More 

drash1
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 1, 2011

I have stayed at this hotel each year during my stop over. The location is only a 15-20 min easy walk to the old town. It has ample parking, a good gyn and excellent breakfast. All of the hilton amenities exist and it is very spacious. The front desk is very helpful as far as tours and maps. DrAsh

Was this review helpful? Yes 1
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for your stays in our property and for your nice comments. I look forward to welcome you back and in case of any assistance or help, please feel free to contact me on dutymanager.prague@hilton.com before your next arrival. With my best regards from the sunny Prague, Irina Maizlish Duty Manager More 

Senior Contributor
22 reviews 22 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 27, 2011

This is no doubt a Hilton. Big and very well organized. However there are some suggestions for the traveler. We had a pre-paid standard room. Rooms are clean and well organized. Toilet is separated from bath. Excellent. Maintenance in the rooms is not perfect with small problems. TV sets are old. Hotel interior is huge and impressive. Do NOT use... More 

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you for staying in our property and for your feedback. I was glad to read, that the service of our Concirerge, the room cleanliness and the hotel interior were to your expectations. Concerning our TVs, I am delighted to inform you, that we are constantly upgrading our product and that all our current installed TVs will be... More 

Oslo, Norway
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 25, 2011

You can seldom go wrong with a Hilton hotel. This one is more a business hotel than a tourist hotel since it is located on the outskirts of Old Town. We both walked - takes about 10 minutes to Old Town Square - and took the Metro when our feets got to tired. we upgraded to the Excecutive Floor and... More 

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Please allow me to thank you for your nice review about your stay in our property. It was a pleasure for me to note, that you remained highly satisfied with our services and facilities. Looking forward to welcome you back in our hotel in the future, Irina Maizlish Duty Manager More 

Las Vedgas
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 24, 2011

We stayed at the Hilton Prague because it was part of a package deal with Viking cruises. We arrived 2 days early so as to have a chance to see more of Prague than the cruise offered. The hotel is within easy walking distance of Old Town or you can take a taxi for 100Kc. The room was large with... More 

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for staying at the Hilton Prague. I was glad to read, that overall you enjoyed your stay with us. Regarding the Internet access, please allow me to mention, that as of January 2012, the Internet access will become complementary in all the Hotel public areas. I would like to thank you for your review... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed August 23, 2011

I would like to to qualify the following review by stating that my wife and I have stayed in top end hotels (e.g. the Mandarin Oriental, Kuala Lumpur) as well as the budget end (Travelodge) and everything in between. This hotel was by far the best value for money experience we have ever had. My wife and I were going... More 

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Sir, Thank you very much for your stay at the Hilton Prague. It was indeed a great pleasure for me to read, that all our facilities, food served in our restaurants and especially the service provided by our Team met your expectations. Please rest assured, that positive feedback such as yours acts for all of us as a great... More 

Long Island, NY
Top Contributor
258 reviews 258 reviews
109 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed August 20, 2011

We visited Prague for a long weekend and had a nice time. As a Hilton DIA member we used points. We were given free internet, access to executive lounge. However, we always focus on getting out and walking the city and we did that in Prague. The public transport was a bit of a walk but no worries for us,... More 

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for staying at the Hlton Prague. I was delighted to read your comments and I am glad, that overall our facilities met your expectations and that you remained extremely satisfied with the service provided by our Concierge. I look forward to your returns, Irina Maizlish Duty Manager More 

San Diego, California, Usa
Top Contributor
81 reviews 81 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 19, 2011

This is a nice hotel with a nice pool and jacuzzi, but a little bit of a walk from the old town after crossing a busy main street and going around an highway ramp. There is a good expresso shop with free wifi across the street close by.

Was this review helpful? Yes
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for staying at the Hilton Prague and for your feedback. I look forward to welcome you back in our hotel in the near future. Sincerely, Irina Maizlish Duty Manager More 

edmonton
Top Contributor
82 reviews 82 reviews
48 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 18, 2011

My wife and i stayed Aug9-17th. The hotel is very inviting with its huge open lobby. We found the rooms large enough, but they were very dated. Old style T.V with very few Eng. channels, some lights did not work as well. The major drawback in the room was they have separate w.c and shower room. both very small and... More 

Was this review helpful? Yes 2
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Sir, Thank you for your stay at the Hilton Prague. I truly regret, that our team members seemed unfriendly and that some of our facilities were not to your expectations. Please allow me to mention, that upon request, it is possible to adjust the mattress in the room to make it softer; I regret you did not report the... More 

Santa Monica
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 17, 2011

First impressions matter and check-in was terrible. Without going into the details, the person on duty was very rude. Everyone else was helpful but it really set a bad tone for my stay. WIFI was a shocking $38/day. The room was comfortable and a decent size. The hotel is large and a bit impersonal. The location isn't ideal but the... More 

Was this review helpful? Yes 2
GM_HiltonPrague, Duty Manager at Hilton Prague, responded to this review

Dear Madam/Sir, Thank you very much for sharing your feedback about your stay in our hotel. I was disappointed to learn about your check-in experience. Would you be so kind and provide me with more details concerning your experience on dutymanager.prague@hilton.com, that I can properly follow up, not to reoccurr in the future? In regards of the Internet connection, please... More 

Hotel Review Summarization

What travelers say

  • Old town(88)
  • Executive Lounge(43)
  • Very good(36)
  • Breakfast buffet(6)
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