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Diplomat Hotel

Evropska 15, Prague 16000, Czech Republic
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1 room 1 adult
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Diplomat Hotel
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1,183 Reviews from our TripAdvisor Community

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Saint Paul, Minnesota
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely best choice to stay in Prague . Not far from the airport also close to the city centre. If you came you are surprised by the profesional work of Front office. During check in i met manager of front desk and he helps me a lot also made me great rooming with a lot of usefull informations. Also check... More 

Helpful?
Thank TomsJakub
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, what a nice comment. What can I say besides "thank you very much". The Diplomat Hotel team and me will continue to be just the way you like. We do hope to welcome you again soon. Sincerely, Mathieu Rouri General Manager More 

Montreal, Quebec, Canada
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Once a nice hotel. Needs renovation now. Wornout furniture and bed sheets (with holes). Cigarette smoke in central ventilation: need to open outside window in winter! Heavy machinery exposed in the hotel lobby. Only one soap in the bathroom for a weeks stay! But excellent buffet breakfast, near a metro station. Quiet neigbourhood.

Helpful?
Thank Pierre655
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Pierre655, I would like to thank you for your review and comments about your stay. I was glad to learn that you enjoyed our breakfast buffet. I also have a great news for you, we are currently in planning process of renovation of several guest rooms and lobby area. Thank you once again for your feedback, I will share... More 

York, England
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a decent 4* hotel. The staff are very friendly and cannot do enough to help. It is located by a tram stop and with an underground station only a couple of minutes walk. It is possible to be in the centre within ten minutes. That said it is not a central hotel - there are a lot of... More 

Helpful?
Thank pnhmrk
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, I would like to thank you for your kind review and comment about your stay. I was delighted to learn that you enjoyed your stay and that my great team made it special for you. I am very sorry to learn that our location is not ideal for you, I am really proud that we are only 3... More 

Czech Republic
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my daughter and we thought the hotel was great. Easy access to both the airport and the city centre via public transport. The hotel is modern, clean, the staff are very helpful and the breakfast is amazing. Management will do everything to make your stay comfortable, and nothing is too much of a problem for them.

Helpful?
Thank Sunray7580
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Sunray7580, thank you so much for great review. I am proud of my team that went all the way to make your stay comfortable and enjoyable. I will definitely share your great words with my team and we will continue improving our performance. Thank you once again and we are all looking forward to welcoming you back soon. Sincerely,... More 

Level Contributor
13 reviews
9 hotel reviews
3 of 5 stars Reviewed January 7, 2016

Rooms are kind of outdated, the whole building seems to be pretty old. But it has nice fitness room and is near Dejvicka underground station from which you are able to get anywhere in the Prague fast, so location is good. Rooms are silent. Breakfast was delicious and you have wide variety of choices (even asian cousine).

Helpful?
Thank Roman S
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Roman S, I was delighted to read your kind comment about your stay in Vienna House Diplomat Prague. Thank you for the great review we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Rouri General Manager More 

Olomouc, Czech Republic
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 31, 2015

Impressed with the standard of the hotel, comfort clean room, breakfast was a delight, excellent choice of cold and hot dishes. The hotel is directly adjacent to metro line A, after one change you can arrive in the city centre within 10-12 minutes. Would definitely consider staying at the Diplomat again.

Helpful?
Thank GDPolo65
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, big thank for your kind review and comments about our hotel. Your satisfaction and delight is our ultimate goal. I am proud of my team that managed to make your stay special. I will definitely share your comments with all of them. Thank you once again and I am looking forward to welcoming you back soon. Sincerely, Mathieu... More 

Boston, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 18, 2015

Although Diplomat Hotel is 3 stations away from Old Town, it has its own charm. It is clean, convenient and has great breakfast buffet! It also has several restaurants to go to when one prefers to stay in and relax. It also has great shops to buy things as gifts. Quite a pleasant place to stay.

Review collected in partnership with Easytobook.com

Helpful?
Thank NSK888
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, I would like to thank you for your kind review about your stay in Diplomat Hotel. I am really delighted that you enjoyed your stay and that you found our hotel a pleasant place to stay. I will definitely share your kind words with my team . Thank you once again and we are all looking forward to... More 

Rogaland, Norway
Level Contributor
3 reviews
5 of 5 stars Reviewed December 18, 2015

This was my second stay at Hotel Diplomat Prague. One of the best 4 stars hotels I have visited in Europe. The area is very nice and peacefu and only 3-4 stops with the Undergroud away from the city centre (sightseeing - shopping street) The room was large, comfortable beds and clean. They have a Spa & Wellness on the... More 

Helpful?
Thank Knut G
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Knut, what a nice comment. What can I say besides "thank you very much". The Diplomat Hotel team and me will continue to be just the way you like. We do hope to welcome you again soon. Sincerely, Mathieu Rouri General Manager More 

Exeter, United Kingdom
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 13, 2015

The staff were all very accommodating - the hotel had an air of a business hotel and was rather quiet when I was there. Tea and Coffee tray in the room (no fresh milk) and small room service menu. Bed was okay but with very think mattress. Rooms reasonable size and set up. Basic gym facilities for no charge but... More 

Helpful?
Thank happyholidaygirl059
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, Thank you for posting your comment on Tripadvisor. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Diplomat Hotel a great experience. Service is of great importance for Diplomat Hotel and we invest heavily in training to ensure every guest feels good during their visit.... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

I recently spent two days at the hotel for a business conference and was overall very satisfied. My comments are pretty similar to what other people have posted. Pros Convenient location - right beside metro station (just 3 stops from the centre of the old town) Friendly and helpful staff Good food, especially the breakfast buffet Clean Cons Rooms are... More 

Helpful?
Thank Andrew R
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Andrew, I would like to thank you for you kind comments about your stay in Diplomat Hotel. I was delighted to learn that you enjoyed yours stay. I also have a great news for you, we are currently in planning process of renovation of several guest rooms and lobby area. Thank you once again for your positive feedback, I... More 

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