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Diplomat Hotel

Evropska 15, Prague 16000, Czech Republic
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Diplomat Hotel
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Ranked #256 of 662 Hotels in Prague
A recent review
3 of 5 stars reviewed 2 days ago
Lizzie271 Huddersfield, United Kingdom
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930 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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  • English first
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Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Cons: The hotel itself is very dated. Old fashioned gold and maroon. Rooms sink had cigarette burns on it. Bath had rust. Outside of main area of Prague. LONG walk to old town or 4metro stops. No interesting views from rooms. Tv lacking UK channels, maintenance man tried to fix but couldn't. Safe didn't work, again the maintenance man came... More 

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Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Lizzie271, thank you very much for your constructive feedback. I shared your comments with my team and we will work on improvement in areas mentioned. I am happy to inform you that we are currently in process of renovation of several rooms to ensure maximum comfort for our valued guests. I would like to point out that we are... More 

Iowa City, Iowa
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is reminiscent of Old World charm and poise. From the outside you can't tell the elegance of the inside. It's a short walk from the metro station and from there you can get anywhere in Prague. This is a large property, yet the only place that really showed its size was the morning breakfast room, which must seat... More 

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Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Dara, what a nice comment, there is nothing else I can say besides "thank you very much". The Diplomat team and me will continue to be just the way you like, and hope to welcome you again soon. Thank you once again for your kind comment. Sincerely, Mathieu Rouri General Manager More 

Drogheda, Ireland
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We pre-booked the hotel taxi to collect us from the airport, and I have to say everything went perfectly. We were taken directly to the hotel and checked in without difficulty. The rooms are a good size, clean and a great base for us as we set out sight seeing each day. Breakfast was very large and varied - pretty... More 

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Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Beranth_Louth, I was delighted to read your review about your stay in our hotel and I would like to thank you for it. I am very happy that we could contribute to making your trip to Prague a great experience. We are determined to invest heavily in training to ensure every guest feels good during their visit. I shared... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

This was the 2nd time we chose The Diplomat Hotel in Prague, and we were not surprised at all - everything went smoothly - excellent service at the reception, nice rooms with clean towels every day, superb breakfast - if anyone goes from there hungry it's unbeleiveable. 2 minute walk from the Metro, and 2-3 stops from the city centre... More 

Review collected in partnership with Easytobook.com

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Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, I would like to thank you for you kind review about your recent stay in Diplomat Hotel. I was really delighted to read your positive comments about our services and your experience from your stay. I will gladly share your review with the entire team of the hotel, it is reviews like yours that keep us motivated and... More 

Paris
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed here for two days on business trip and the only thing that bothered me was the room service to clean the room took so long. I had to request my room to be clean at the front desk and it was taken care in no time. I enjoyed the food.. breakfast, lunch, and dinner.

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Brussels, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Try finding electrical socket in your room! I had 3 - one for tv and one for a main room lamp. And one 1.5m above the ground next to the door. So you see how amazing it is to try plugging at least one device! Can't even work on a laptop on your desk unless you have a 2m cable... More 

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Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Stanislaw C, I was most concerned to read your comments about your stay in Diplomat Hotel. I am very sorry we did not meet your expectations of our rooms. I am very much aware of the situation with electric plugs in our standard rooms however I am delighted to inform you that we are currently in process of renovation... More 

Chudleigh, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 weeks ago

There is lots to like about this hotel.... & to be honest, little to dislike. We arrived very early - that's very early - on the first morning of a 3 night stay & asked if we could lodge our bags until booking-in time. Incredibly helpfully, the reception manager juggled bookings & immediately booked us into a room already prepared.... More 

Was this review helpful? Yes 1
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Jon B, I was really delighted to read your kind review about your stay in Diplomat Hotel. I am glad that you enjoyed your stay and that you found our staff and services of a high quality. I will be happy to share your feedback with the entire team of the hotel. It is guests like you who help... More 

Prague
1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel is not a modern one, but cleaned and fitted well on the business trip. Staffs were kind and my room was quiet and clean. I would say that it was an average 4 star hotel room. Breakfast was nice with good choices of foods. I do not do sightseeing but for the people who want to explore the... More 

Review collected in partnership with Galahotels.com

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Reading, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

I got a great Groupon deal on this hotel. Upon arrival at the airport you can purchase bus tickets (bus119) or jump in a cab for 300-400 koruna. (Around £10-12) The hotel is 2 minutes walk from the subway( you can buy tickets from reception)The hotel is clean, the staff are friendly and there are plenty of English TV channels... More 

Was this review helpful? Yes 2
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2015

I booked the Diplomat hotel with a Groupon voucher. I booked the 13th and 14th of February not really expecting availability as it was Valentine's weekend, but to my surprise it wasn't blacked out so happy days! As I was busy in work I didn't really get a chance to check out the logistics of getting from the airport to... More 

Was this review helpful? Yes 1
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