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Diplomat Hotel

Evropska 15, Prague 16000, Czech Republic
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Diplomat Hotel
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Ranked #258 of 664 Hotels in Prague
A recent review
4 of 5 stars reviewed 5 days ago
Traveller2703 Helsinki, Finland
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984 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Helsinki, Finland
Contributor
18 reviews 18 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location next to metro and tram station. Easy access from the airport. Also some restaurants near by. Room was clean, and quite spacey and the free wifi worked ok. Breakfast was good and rich with good strong (filter) coffee. Also the conference services worked fine. Mini market at the groud floor is a big plus. Air condition could have... More 

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Traveller2703, Thank you for posting your comment on Tripadvisor website. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Diplomat Hotel a great experience. Service is of great importance for Diplomat Hotel and we invest heavily in training to ensure every guest feels good during their... More 

Larnaka City, Cyprus
1 review
5 of 5 stars Reviewed 1 week ago

Good location, very good breakfast, reception staff excellent and helpful, room very clean, the furniture needs some refresh but you can still feel very comfortable. Metro station just outside and you can reach the very centre of Prague in 5 to 7 minutes.

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Dagmar, I was really delighted to read your kind review about your stay in Diplomat Hotel. What can I say besides "thank you very much". I will definitely share your nice words with the entire team of our hotel. We do strive to provide the highest level of services, therefore I am glad to read your kind feedback to... More 

Brussels, Belgium
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is on your way from airport to city centre. Clean room, not very comfortable bed, free wi-fi, friendly staf, lack of organization at reception, issues with room (key) cards, excellent breakfast, metro station at the door step, 3 stops to oldtown

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear guest, Thank you for your kind comments about your stay in Diplomat Hotel. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Diplomat Hotel a great experience. Service is of great importance for Diplomat Hotel and we invest heavily in training to ensure every guest feels... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The location from airport was good, a tram or tube straight into Prague 1. A range of foods at breakfast. The reception staff were very helpful. The rooms were clean. The only downer was the attitude of the bar staff towards us when we were dressed down one evening and there was a number of well presented business men in... More 

Was this review helpful? Yes 1
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Dan P, I would like to thank you for sharing your experience with other travelers on Tripadvisor website. I was glad to read your comments about your stay. I was concerned to see your feedback about the attitude of our bar staff, I will share your feedback with the manager of our restaurant and I will make sure that... More 

Welham Green
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a weekend break. It's a simple tram ride into town or the metro station is just outside or it's a mile or so's walk. Hotel was a bit corporate, you know ideal for business travellers but brilliant breakfast. So slightly soulless but everything you need or want.

Was this review helpful? Yes 1
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear longant, Thank you for posting your comment on Tripdavisor website. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Diplomat Hotel a great experience. Service is of great importance for Diplomat Hotel and we invest heavily in training to ensure every guest feels good during their... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Many Group tour Old and small room but clean Not good and expensive restaurant food Good location

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to share your feedback about Diplomat Hotel. I really appreciate all comments from our valued guests as it helps us to focus on areas for improvement and to constantly strive for the highest level of services. Thank you once again for your comments. I am looking forward to... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed in hotel diplomat for few days and everything was incredibly good. Reception staff was helpfull and very kind. I was many times in Prague, but nowhere I had so delicious breakfast, Very good wifi connection. Thank you, I will come back for sure!

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear John, what a nice comment. What can I say besides "thank you very much". The Diplomat Hotel team and me will continue to be just the way you like. We do hope to welcome you again soon. Sincerely, Mathieu Rouri General Manager More 

Koege, Denmark
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel and friendly accommodating staff. Check in went smoothly. Good size room (suite) not sure why it was called a suite though as it was a good size double with a spare single bed under the window. Rooms clean and quiet. Bed comfy. Went to gym which is very well equipped for a hotel gym with free weights... More 

Was this review helpful? Yes
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear Victoria Thank you for posting your comment on Tripadvisor website. We are very happy to read your positive review and we are glad that we could contribute to make your trip to Diplomat Hotel a great experience. Service is of great importance for Diplomat Hotel and we invest heavily in training to ensure every guest feels good during their... More 

Kuopio
Contributor
18 reviews 18 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were staying at Diplomat for two nights. The hotel is located near metro station, so you can get quickly to anywhere. It is located at around 30 minute walking distance from the Vitus chapel. The hotel has own garage if you come by a car. The breakfast was awesome if you look the price ratio of this hotel. Definately... More 

Was this review helpful? Yes 1
Diplomat011, Generální ředitel at Diplomat Hotel, responded to this review

Dear MarkoP, what a nice comment. What can I say besides "thank you very much". The Diplomat Hotel team and me will continue to be just the way you like. We do hope to welcome you again soon. Sincerely, Mathieu Rouri General Manager More 

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