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All 668 Prague hotels

The Charles Hotel

4.0 of 5 Hotel   |   Josefska 1 | Praha 1, Mala Strana, Prague 118 00, Czech Republic
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78%
Ranked #247 of 668 hotels in Prague
A recent review
4 of 5 stars reviewed 2 weeks ago
ElleForder Upminster, United Kingdom
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415 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Moscow, Russia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and me booked the room while traveling around Czech Republic (mostly driving). I have received a mail that certain problems occurred in holding the prepayment by the hotel. I have provided another credit card details (it should be noted that all cards were active and had a sufficient balance) while leaving krumlov (200km from Prague). We came to... More

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Upminster, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very impressed with the service i received for the whole time i stayed in this hotel. Samir was such an accommodating and helpful person. The other staff weren't quite as friendly, but he outshone them. The hotel itself was perfectly located for us to walk around the city and explore the sights Prague had to offer. The decor... More

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel based on location as I was only in Prague for 4 days and feel I lucked out. It is a few steps from the Charles Bridge and close to most of the major tourist attractions in Mala Strana. Stare Mesto and all the relevant sites there are just across the bridge and are, therefore, also quite... More

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel I originally wanted was booked, so a representative from AMOMA.com called to ask if I'd rather be put at the Charles Hotel. I reluctantly said, "Sure," so I had no idea what to expect when I got there. But I was pleasantly surprised! Our room was on the third/fourth floor. It was clean and definitely had a Bohemian... More

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london
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A group of friends and I went for a short break and stayed at the Charles. Absolutely brilliant location. It's convenient for all that you want to see on a short break. The hotel itself is lovely with wonderful high ceilings and lots of historic detail. There was a minor issue with our rooms but that was sorted out quickly... More

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Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2014

I booked my room on Booking.com and asked for a quiet room but didn't get one. That could be because Booking.com never relayed that information but it was the ONLY drawback to our entire stay. The room was huge, extremely clean and the staff were always smiling and very nice. The decor was unique and the breakfast included with the... More

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TheCharlesHotel, Operation Manager at The Charles Hotel, responded to this review

Dear Herby Beam, thank you for valuable review and recommendations. I am very pleased that you were satisfied! We will consider your ideas for improvement. It is always best to book directly to make sure that all details of your reservation are met. We will be honored in case you chose our hotel on your next visit of our beautiful... More

Ra'anana, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 7, 2014

we stayed there 4 nights between 25-29 of May. The following points came as a surprise to us: 1. Elevator - in bad condition. stops at wrong floors. jerks when arrives to destination. Dirty. 2. Breakfast room - Poor selection of food. not friendly personnel. Poor level of cleanliness. 3. Room - OK. But room service when cleaning - very... More

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TheCharlesHotel, Operation Manager at The Charles Hotel, responded to this review

Dear Mr. Solomon T, thank you for your review. We are sorry that you did not like our hotel and maybe neither our historical town neighborhood (you rated low the Charles Bridge and St. Vitus Cathedral too). Our beautiful city and romantic hotel have rather historic character, which brings great things and also some bad things (narrow streets with a... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 1, 2014

Original room so small we needed to upgrade. Good location but too NOISY no double glazing on windows .breakfast poor served in dingy cellar.they remove dirty dishes but didn't bother to clear off crumbs.Chamberlain didn't bother to refill empty soap dispenser or change dirty wine cups

Was this review helpful? Yes 1
TheCharlesHotel, Operation Manager at The Charles Hotel, responded to this review

Dear Ellen, thank you very much for your important feedback. I am very sorry to read that our cleaning didn´t made their work properly - please accept our big apology! It really doesn´t happen in our hotel...and I will make sure it will not happen any more. Could you please send us dates of your stay by email? It will... More

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

Fantastic location and beautiful rooms. Breakfast and breakfast room could have been better. Overall a lovely experience. Great traditional beams and furniture. Tea,coffee and minibar. Prague rich in architecture and culture. We went to a wonderful lunchtime concert

Was this review helpful? Yes 1
romsey
Top Contributor
100 reviews 100 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is a small 26 room hotel right near the Charles Bridge. The rooms are all different but have superb bathrooms and excellent bed linen in common. We had one room with an interesting painted ceiling and one with a wooden plank ceiling. The hotel has a very small lift so it was not a problem being on the third... More

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Additional Information about The Charles Hotel

Address: Josefska 1 | Praha 1, Mala Strana, Prague 118 00, Czech Republic
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Charles Hotel 4*
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Also Known As:
Charles Hotel Prague

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style
#165 Luxury Hotel in Prague #166 Romantic Hotel in Prague
Hotel Class
Number of rooms
31

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