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The Charles Hotel

Josefska 1 | Mala Strana, Prague 118 00, Czech Republic
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The Charles Hotel
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The Charles Hotel
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459 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Asker Municipality, Norway
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for three nights for a family weekend. we where three generations on this trip and was allocated on the same floor with rooms next to each other. The rooms are nicely decorated with nice beds. Our kids received seperate beds on request. Well equiped minibar with soft drinks, beer, water and some chips and nuts. The room was spotlesly... More 

Was this review helpful? Yes 1
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for taking your time to share your valuable feedback with us and other TripAdvisor users after spending your vacation at The Charles Hotel with your family. We feel highly motivated after reading your very nice and detailed review that praises our rooms and staff so well. It is also delightful to read that you... More 

Hong Kong
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 4 nights at the hotel. Everything about the hotel is a great value for $$$. Location: just around the corner from the Charles Bridge on the Mala strana side. Room size (3rd fl) - superb, min. 25 sq meters, warm and cozy. Modern, sizeable bathroom. Breakfast, included - excellent choices, good presentation, healthy, fresh cooked food. Cleanness - superb.... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you so much for the outstanding review that you shared with us and the other travelers on TripAdvisor. It is an absolute pleasure to read how you enojoyed your stay at The Charles Hotel. We are very glad that you had such a nice time and it is delightful to see how you praised our helpful team,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 3 nights in Feb. I hadn't done much research about Prague beforehand but I had read really great reviews inTripAdvisor about this hotel. When I first arrived at the hotel I was greeted by the most friendliest and informative receptionist. I was really impressed with my room, particularly the bathroom. very cosy room and not your... More 

Was this review helpful? Yes 2
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for taking the time to share your experience of The Charles Hotel with other TripAdvisor users. Your 100% positive review is such a great motivation for us. We are so glad you had a lovely stay and it is an absolute pleasure to see how you praised our staff as well as the room... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Location: excellent Staff: Hyper mega Frendly Breakfast: Good! ( lady that serves the buffet was the most adorable person Room: Clean, warm, spacious. Bathroom: Modern. Next time in Prague ill stay for sure in thr same Hotel

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for taking your time to share your all positive experience with your stay at The Charles Hotel. We are happy to see that you liked our central location and that you found our staff friendly. It is our pleasure to know that your stay was only 5* in all the aspects. A review like... More 

Basingstoke, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am so delighted with this hotel that I am sat up I bed in the hotel expressing my pleasure here on TripAdvisor before I roll over and go to sleep after a great day exploring Prague. I'm using the free hotel wifi which performs well. In short, this a perfectly located hotel (could not be better) with a grand... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for such a positive and detailed review that you even managed to post on TripAdvisor during your last moments of your stay at The Charles Hotel. We are really pleased that you shared so many valuable information with our future guests regarding the public transportation or how to get around the area. It is... More 

Stourbridge, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is brilliantly located, only about 100m from the western end of the Charles Bridge. It is ideally placed for the castle, or to cross the bridge to the old town. There are numerous cafes and restaurants nearby at reasonable prices. The staff were pleasant and helpful with arranging a (recommended) city walking tour. Our room was overlooking the... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you so much for posting this all positive and wonderful review on Tripadvisor to share with us and the future travelers. We are very glad that your stay was a memorable and pleasant one and thank you especially for praising our helpful staff, appriciating the central location and traditionally decorated rooms. We are thrilled to hear that... More 

Timisoara, Romania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was definitely the worst 4 star I have ever seen. I really don't believe it qualifies as one, but that's not up to me to decide. First of all, it is a very noisy place. There is a club/bar next door that stopped the music at 4 am and we could hear every song, every person shouting. But... More 

Was this review helpful? Yes 2
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for taking the time to post your review on TripAdvisor. We appreciate knowing about our guests experience weather they are positive or negative. We are very sorry that your experience at The Charles Hotel wasn't up to the usual high standards that we are known for. It is very disappointing to know that you did not... More 

Cannock
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel, in a great location. From the moment we arrived the staff were very welcoming and always had a smile and a hello whenever we walked through reception. The room was spacious, very clean with lovely wooden beams, the bathroom again was spotless and very modern. Breakfast was good with a wide selection of different meats, cheeses etc. Would... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for taking the time to rate your experience of The Charles Hotel with 5 star review. We are very glad that you had such a wonderful stay that you would come back with no hesitation. It is a pleasure to see how you praised our staff, appriciated the location and enjoyed the big room... More 

Macclesfield, Cheshire, Uk
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose The Charles Hotel from The Jet2.com web site for our city break. The reception staff were very helpful and welcoming. Our room was large and comfortable with an interesting decorated ceiling and walls, giving it great character. The bed was extremely comfortable and, whilst the building is obviously very old, a super modern bathroom with all amenities.

Was this review helpful? Yes 1
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for sharing your review on TripAdvisor about your recent experience with The Charles Hotel. We were delighted to read, that you remained highly satisfied with the whole experience of your stay. We would be pleased to know that we can welcome you back again in the future. Yours faithfully Jolana Hrotkova Guest Relations More 

Warrington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 20, 2015

Great hotel lovely helpfull staff who can't do enough for you.good location in lesser town close to the charles bridge and well priced restaurants Make sure you haven't got a room at the front of the hotel if staying friday and Saturday evening. Very noisy pub next door with taxis beeping there horns untill about 4 in the morning. Also... More 

Was this review helpful? Yes 1
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for leaving such a positive review after staying with us at The Charles Hotel. We are very glad that you enjoyed all the facilities and found our staff so helpful. The central location is definitelly our huge plus but of course sometimes it can get a little bit noisy staying in a very centre... More 

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Prices are for 1 room, 2 adults
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Staying in Mala Strana (Little Quarter)

Neighborhood Profile
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighborhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighborhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighborhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
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