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The Charles Hotel

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Josefska 1 | Mala Strana, Prague 118 00, Czech Republic
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The Charles Hotel
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The Charles Hotel
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479 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincolnshire England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel staff very friendly & helpful, rooms large & clean. No proper shower just a hand held shower over the bath but our friends had of a proper shower so ask if at reception. Be warned the walls are very thin & you can hear your neighbours! B'fast ok. Great location the Charles bridge only a couple of minutes away.... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We would like to thank you for taking your time to share your experience with your stay at The Charles Hotel. We are very glad that you and your friends chose our hotel to stay over the weekend and overall had a nice stay. We are sorry if you did not find the room to be soundproof enough... More 

United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from Prague after a 4 day stay in this quaint little Hotel, We had an attic room and although the lift stops at level 3 its an easy enough walk up the remaining flight of stairs. The room is big with a super king size bed and set in the eves of the building. There is a brand... More 

Was this review helpful? Yes 2
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for your valuable review following your recent stay at The Charles Hotel. We are thrilled to know that your experience was only positive and we are happy to receive so many lovely comments from you. Special thanks for praising a member of our team - Samir, he is sure a great receptionist always focused... More 

Prague, Czech Republic
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I'm not sure how this hotel was rated as 4 star. More likely 2 star. We arrived to a very harsh receptionist. She didn't even look in our eyes or say hello. She simply gave us the form to fill in and then our keys. We arrived in the room couldn't find the kettle so called up reception. She said... More 

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for taking your time to share a review after your stay at The Charles Hotel. We are very sorry to hear about a disappointing experience that you had. We would like to apologize for not providing the service that you have expected and payed for and we wish to have a chance to make things right.... More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here 4 nights in April Friday to Monday. And it was a lovely little hotel. Quiet and out the way but right on Charles bridge. The room was large with modern bathroom and old style bedroom. It did the job as a base for our daily activities. The hotel staff were incredibly friendly and helpful. Allowing us to... More 

Was this review helpful? Yes 1
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for such an extensive and nice review to share with us and other travelers. We are very happy to know that your experience was overall positive and that you enjoyed the great location and appriciated the design of the rooms and the modern bathroom. Also we are glad that you praised our helpful team... More 

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We had a brilliant room, well it was a suite actually, very large with bedroom and sitting room with a modern newly updated bathroom. Well situated very close to Charles Bridge and central for most attractions. Breakfast not too good left a lot to be desired this was the only drawback.

Was this review helpful? Yes
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for taking the time to review your stay at The Charles Hotel after your recent stay. We are happy to know that our facilities and services met your expectations and that your stay was overall pleasant. Our position right by the Charles bridge is the very centre of Old Town of Prague and it is our... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015

Great hotel for sight seeing 2 mins walk to charles bridge and 15 mins walk to the castle. Rooms lovely and quite large bathroom was newly fitted with shower also hairdryer, tea and coffee put in room each day, breakfast could be better not much choice would i stay again yes.

Was this review helpful? Yes 3
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We really appreciate your recent review of The Charles Hotel. Along with the kind words and positive comments, we also appreciate the suggestions and opinions. We continually try to provide the very best in hotel accommodations and we do make changes based on what our guests are telling us. It is the best to know that you would... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

When we arrived by cab at the Charles hotel we were in a small road, I thought he'd brought us to the back door by mistake. We were greeted by a medieval wooden we nervously pushed it open and went inside, I couldn't have been more surprised as we closed the wooden door behind us we were welcomed by automatic... More 

Was this review helpful? Yes 2
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for providing your kind and encouraging words regarding our hotel property, and your recent stay. It is delightful to know that your visit was a memorable one and that you enjoyed your holiday in Prague in such a central base as The Charles hotel right in the city centre. We are very glad that you liked... More 

Copenhagen, Denmark
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 7, 2015

The hotel is perfectly located. You are 15 min walking distance of everything important in Prague, right at the centre. We got a relatively large bedroom with painted beams and walls. The staff is also friendly and helpful. The negative points are breakfast, noise and decoration. Yes, if you are keen on getting a delicious breakfast while on holidays, you... More 

Was this review helpful? Yes 3
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for taking the time to comment on your stay at The Charles Hotel. We are glad to know that our facilities and services met your expectations and that your stay was overall pleasant. Our position right by the Charles bridge is in perfect proximity to anywhere in central Prague. We understand that the decoration is a... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

Staid the three nights at end of March for a short break good central location near to the Charles bridge. the hotel is clean and the staff friendly and helpful. The hotel is let down by a small drab restaurant and poor selection for breakfast, cheese, cold meet over cooked hot dogs and fried eggs, the scrambled egg and bacon... More 

Was this review helpful? Yes 1
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for taking the time ro review your stay at The Charles Hotel. We are very glad to hear that you had a nice time while staying with us. Your kind words are a huge motivation for us. Many thanks for your comments about our helpful staff and good location. It is also great of... More 

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Staying in Mala Strana (Little Quarter)

Neighborhood Profile
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighborhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighborhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighborhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
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