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All 666 Prague hotels

BEST WESTERN Hotel Bila Labut

4.0 of 5 Hotel   |   Biskupska 9 | Prague 1, Prague 11000, Czech Republic
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44%
Ranked #414 of 666 Hotels in Prague
A recent review
4 of 5 stars reviewed 6 days ago
Joseph B MInneapolis, United States
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186 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
MInneapolis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The BW Hotel Bila Labut is very close to Prague Old Town making it a very convenient hotel. The room was very comfortable although the TV did not work (not really a problem as I really didn't want to watch it anyway). The hotel is very easy to get to via public transportation. I arrived via train and the walk... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Martin D, Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Valued Guest, thank you very much for your feedback. We appreciate you liked your stay in our hotel. We are looking for you next visit in the future? With kind regards Martin Reservation Department More

2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in August . Must say we were totally underwhelmed. Despite the website claims , there was no restaurant facilities other than breakfast during our entire stay. The breakfast area was tiny and so was the variety of choice . Guests had to approach the staff to clear breakfast tables having waited in vain for them... More

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Malaga, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to Prague last year in november with my family. We stayed in Bila Labut. it was wonderful. Some problems with the internet in the first night but the services and the rooms were really lovely. The breakfast very good as well.

Was this review helpful? Yes 2
Martin D, Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We are delighted that you enjoyed your stay with us and that you liked our City. We are looking forward to your next stay in the future. With kind regards Martin Reservation Department More

Catterick, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

visited this hotel for our 25th wedding aniversary, i am normally one of them people that dont like to complain but was let down with quite alot with this hotel , firstly the receptionist we found to be quite unhelpful , although the female receptionists were very good. our room was ok but it had the delivery forecourt out the... More

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Boston, Massachusetts
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My boyfriend and I visited this hotel in August 2014. The hotel did not live up to our expectation. Upon arrival we were informed that all rooms were non smoking, however the room and halls had a strong smell of cigarettes, which was highly unpleasant. The hotel does not offer AC but at night when leaving the windows open it... More

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Martin D, Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 6, 2014

The hotel is clean and towels and that changed daily. The location is ok, about 15 minute walk to Old Town Square and about the same to Wenceslas Square. The staff are friendly and helpful . On the downside though there is a church outside who's clock rings every 15 mins and the bells chime every hour, all hours even... More

Was this review helpful? Yes 2
Martin D, Front Office Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Value Customer, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More

Milton Keynes, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

I came to Prague with my dance group (Old Mother Redcaps) to take part in the Prague Folklore Festival. we were booked in A N Other hotel through the festival organisation and for some reason unknown to us this hotel was expecting us to arrive the following day!. We were reallocated to this hotel who could not do enough for... More

Was this review helpful? Yes 2
Martin D, Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Valued Gust, thank you for your feedback. We are happy to hear that you were satisfied with your stay with our hotel. We are looking forward to your future visit. With best Regards Martin.D Reservation Department More

Barcelona, Spain
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 25, 2014

Good location, cheap price, comfortable beds and good breakfast. However, it was too hot inside the bedroom and the personal had no clue about Prague information. They only tried to sell us tours. Moreover the WIFI couldn't reach to our room.

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Martin D, Front Office Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Bratislava, Slovakia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

This hotel in the city center was really enjoyable. Helpful staff (with smile), nice rooms, good breakfast. Shopping center right around the corner. Many historical buildings and railway station in walking distance.

Was this review helpful? Yes 1
Martin D, Front Office Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Guest, We appreciate that you took the time to share your feedback on TripAdvisor and thank you for choosing to stay with us. It is wonderful to hear that you have enjoyed your stay. I hope we will have the opportunity to welcome you to Prague again in the near future. Sincerely yours, Klara Leblova Reservation Department More

Borlänge, Sverige
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed July 19, 2014 via mobile

The size of the room is alright but the beds are hard, pillows are huge (and not that soft either) and the breakfast is okey. We stayed in room #303 and had a fan running all hours and at 06:00 in the morning there is a truck comming to empty the garbage at the place next to the hotel No... More

Was this review helpful? Yes 1
Martin D, Front Office Manager at BEST WESTERN Hotel Bila Labut, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations. We value comments such as yours as they help us to continue improving our service. I am very sorry if you felt that your room was not as expected. As always, we would have loved this feedback in person as we are then able to provide solutions... More

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Additional Information about BEST WESTERN Hotel Bila Labut

Address: Biskupska 9 | Prague 1, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Bila Labut 4*
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Also Known As:
Best Western Bila Labut
Best Western Prague
Prague Best Western

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