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All 668 Prague hotels

Plaza Alta Hotel

4.0 of 5 Hotel   |   Ortenovo Nam 22, Prague 170 00, Czech Republic (Praha 7)
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84%
Ranked #233 of 668 hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sarah A Wolverhampton, United Kingdom
  • Reviews (302)
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a free upgrade to superior room, never mentioned by anyone so a fantastic surprise and would probably pay the extra next time as they are very spacious and modern. Staff are very polite and helpful and a porter takes your bags up on arrival. Hotel is not in city centre but only takes 10 mins by excellent tram service... More

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Finland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Plaza Alta hotel for three nights. The location is good, not too far from city center with easy tram and metro connections. Taking the tram to Old city center takes just 10 minutes, and metro to main railway station a little bit longer. The rooms are nice, maybe a little bit small and “old looking”, but... More

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Portsmouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

On arrival we were met by the porter who took our bags and got us a glass of water. The receptionist Jan was brilliant and booked us in and told is us about the trips available. Our room was well presented and of ample room for a bed and breakfast room. I had read a review about the hotel staff... More

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Jalta_GM, Manažer at Plaza Alta Hotel, responded to this review

Dear Guest, first of all let me thank you for deciding to stay at Plaza Alta Hotel in Prague. We appreciate your positive feedback on the breakfast selection & variety, hotel location, room and as well as our staff being helpful. I will share your review with the rest of the hotel team and I hope to have a change... More

Riga
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

Good hotel, rooms were clean. I would wish for a bit more modern interior, but it wasn't crucial for me. Appreciated A/C in room, i could set up pleasant temperature on really hot days. Staff was open and helpful. Location of hotel is great - tram station just over the street and in 15 mins you're in center. Very good... More

Was this review helpful? Yes 2
Jalta_GM, Manažer at Plaza Alta Hotel, responded to this review

Dear guest, Thank you for choosing Plaza Alta Hotel for your recent trip to Prague. We appreciate your comments which help us to focus on our custumer needs and constantly improve the quality of provided services. We hope that you enjoyed your time in Prague and we hope to have a change to welcoming you back to our hotel in... More

Bury, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2014

clean and tidy nice bathroom breakfast was continental and cooked english food not bad at all would return to this hotel 45 mins to walk into town or 15 on tram. tram stop just across from the hotel .

Was this review helpful? Yes 1
Jalta_GM, Manager at Plaza Alta Hotel, responded to this review

I would like to thank you for your comments regarding our provided services and location. We look forward to welcoming you back to Plaza Alta Hotel again in the future. Kind Regards, Ivana Holubova More

2 reviews
2 of 5 stars Reviewed April 29, 2014

Rooms were clean, but nothing special, looks like a 3stars hotel. 45minutes walking to the center of the town and 10 minutes to the metro station. Food was poor, breakfast ok. Staff searching in your luggages while you are out. I've cached a lady throwing my shoes out from a bag to see if nothing is in the bottom of... More

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Jalta_GM, Manager at Plaza Alta Hotel, responded to this review

Dear Guest, Thank you for choosing Plaza Alta Hotel for your recent trip to Prague, however we regret to read such an unpleasant situation with our staff. I spoke personally with the chambermaid regarding this issue and she was sure that you have already checked out. As clients often forget items in the room after their departure all chambermaids have... More

Macclesfield
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2014

4 days in Prague with my girlfriend and wow what a gem of a hotel. Perfect location - so easy to get into the centre - and absolutely spotless. The rooms were lovely, the breakfast was lovely, the staff were helpful and very pleasant - an absolute delight - highly recommend. Margaret & Judy

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PlazaAlta, General Manager at Plaza Alta Hotel, responded to this review

Dear Margaret & Judy, Thank you for such a positive review about your recent stay at Plaza Alta Hotel. We will make sure to share your positive feedback with our entire team! Thank your again for your great recommendation, and we look forward to seeing you again soon. Kind regards, Ivana Holubova More

Beccles, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2014

This was booked as part of my birthday treat from my wife.Arrived 26th March for three nights.Did not arrive until about 9pm but it was no problem to have a meal in the restaurant at that time.Our room was on the 5th floor and was excellent,minibar,tea/coffee,dressing gowns/slippers and toiletries provided.The buffet breakfasts were very good with wide choice of hot... More

Was this review helpful? Yes 1
PlazaAlta, General Manager at Plaza Alta Hotel, responded to this review

Dear Ashley G, Thank you for your kind words following your recent stay with us at Plaza Alta Hotel. It is nice to read that you enjoyed every part of your stay from the breakfast to the team who took care of you. We look forward to welcoming you back to the hotel for another memorable experience. Kind Regards, Ivana... More

Kilmarnock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2014

Booked this as part of my Fiancés 30th birthday, arrived Feb 25th for 3 nights. We loved our stay & the hotel was superb! Very clean, friendly & helpful staff (Martin helped us with information on the trams which we were very grateful for) I loved the breakfasts, thescrambled egg was delicious, very pleased overall! Ok Colin my fiancé, wasn't... More

Was this review helpful? Yes 2
PlazaAlta, General Manager at Plaza Alta Hotel, responded to this review

Dear Guest, thank you very much for your kind words about Plaza Alta Hotel in Prague. I am glad you enjoyed your special occasion of 30th birthday with us and it´s great to know you would come back with us again as we love to take care of returning guests. Should you return, please do not hesitate to contact me.... More

Stockport, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 18, 2014

This was our 2nd stay at the Plaza Alta. The first time it was in a cheap internet deal in 2012 and we were nervous then about the location, but when we decided to come back to Prague this year through Cresta Travel we didn't hesitate to book the Plaza Alta again even though Cresta had a choice of several... More

Was this review helpful? Yes 1
PlazaAlta, General Manager at Plaza Alta Hotel, responded to this review

Dear Guest, thank you very much for staying with us at Plaza Alta Hotel in Prague and sharing your positive feedback about our room, the location of the hotel, dinner & breakfast services and our staff. We are happy to hear you have enjoyed your time with us and you have chosen our hotel for the second time. Be assured,... More

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Additional Information about Plaza Alta Hotel

Address: Ortenovo Nam 22, Prague 170 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 7
Price Range (Based on Average Rates): $
Hotel Class:4 star — Plaza Alta Hotel 4*
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Also Known As:
Best Western Prague
Prague Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#51 Best Value Hotel in Prague #159 Luxury Hotel in Prague #211 Romantic Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Comfortable Multistory Hotel situated in quiet residential area; 1 km to Exhibition Ground; 4 km to downtown; 17 km to airport. ... more   less 
Number of rooms
87

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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