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All 666 Prague hotels

Plaza Alta Hotel

4.0 of 5 Hotel   |   Ortenovo Nam 22, Prague 170 00, Czech Republic (Praha 7)
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Plaza Alta Hotel
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Ranked #223 of 666 Hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lenka_bono Prague, Hlavni Mesto Praha, Czech Republic
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306 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prague, Hlavni Mesto Praha, Czech Republic
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay in Plaza Alta Hotel, nice and spacious rooms, very good breakfast, friendly and helpful people at the front desk and in the restaurant. Very nice breakfast. Good location, near the park and only 10 minutes by tram to the city centre. Tickets can be bought at the reception. We will definitely come again.

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We were booked in this Hotel for a 3 day break,having searched for all the information we were looking forward to it,the right location just outside the city Tram stop just outside,our first time to Prague.We arrived at 10 45 pm Sunday evening,The girl at reception said good evening I have two things to tell you,sorry but we are fully... More

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Sofia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It is a very cozy and clean hotel, just 10 minutes with the tram to the historical center of Prague. Very helpful staff - you can ask about everything and you will get an useful answer. Oh, and an excellent Mexican restaurant - just try the Chilli con carne :)

Was this review helpful? Yes
Jalta_GM, Generální ředitel at Plaza Alta Hotel, responded to this review

Dear Guest, thank you for choosing our Plaza Alta Hotel for your recent stay in Prague and for taking your time to write a review about it. We very appreciate your feedback and we hope to welcome you back to Prague and to our hotel soon again. Kind regards, Ivana Holubova More

Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a free upgrade to superior room, never mentioned by anyone so a fantastic surprise and would probably pay the extra next time as they are very spacious and modern. Staff are very polite and helpful and a porter takes your bags up on arrival. Hotel is not in city centre but only takes 10 mins by excellent tram service... More

Was this review helpful? Yes
Jalta_GM, Generální ředitel at Plaza Alta Hotel, responded to this review

Dear Guest, Thank you for your kind comments about Plaza Alta Hotel in Prague. I am very happy to read that you enjoyed your stay with us, our service, our guest rooms as well our breakfast. We hope to welcome you back! Kind Regards, Ivana Holubová More

Finland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Plaza Alta hotel for three nights. The location is good, not too far from city center with easy tram and metro connections. Taking the tram to Old city center takes just 10 minutes, and metro to main railway station a little bit longer. The rooms are nice, maybe a little bit small and “old looking”, but... More

Was this review helpful? Yes 2
Jalta_GM, Generální ředitel at Plaza Alta Hotel, responded to this review

Dear Guest, thank you for sharing your experience with the provided services at Plaza Alta Hotel in Prague. I appreciate your positive feedback about our front office staff, on the other hand I am truly disappointed about the level of service that you have experienced, especially in regards to the restaurant service. Please feel free to drop me a message... More

Portsmouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

On arrival we were met by the porter who took our bags and got us a glass of water. The receptionist Jan was brilliant and booked us in and told is us about the trips available. Our room was well presented and of ample room for a bed and breakfast room. I had read a review about the hotel staff... More

Was this review helpful? Yes
Jalta_GM, Manažer at Plaza Alta Hotel, responded to this review

Dear Guest, first of all let me thank you for deciding to stay at Plaza Alta Hotel in Prague. We appreciate your positive feedback on the breakfast selection & variety, hotel location, room and as well as our staff being helpful. I will share your review with the rest of the hotel team and I hope to have a change... More

Riga
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

Good hotel, rooms were clean. I would wish for a bit more modern interior, but it wasn't crucial for me. Appreciated A/C in room, i could set up pleasant temperature on really hot days. Staff was open and helpful. Location of hotel is great - tram station just over the street and in 15 mins you're in center. Very good... More

Was this review helpful? Yes 2
Jalta_GM, Manažer at Plaza Alta Hotel, responded to this review

Dear guest, Thank you for choosing Plaza Alta Hotel for your recent trip to Prague. We appreciate your comments which help us to focus on our custumer needs and constantly improve the quality of provided services. We hope that you enjoyed your time in Prague and we hope to have a change to welcoming you back to our hotel in... More

Bury, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2014

clean and tidy nice bathroom breakfast was continental and cooked english food not bad at all would return to this hotel 45 mins to walk into town or 15 on tram. tram stop just across from the hotel .

Was this review helpful? Yes 1
Jalta_GM, Manager at Plaza Alta Hotel, responded to this review

I would like to thank you for your comments regarding our provided services and location. We look forward to welcoming you back to Plaza Alta Hotel again in the future. Kind Regards, Ivana Holubova More

2 reviews
2 of 5 stars Reviewed April 29, 2014

Rooms were clean, but nothing special, looks like a 3stars hotel. 45minutes walking to the center of the town and 10 minutes to the metro station. Food was poor, breakfast ok. Staff searching in your luggages while you are out. I've cached a lady throwing my shoes out from a bag to see if nothing is in the bottom of... More

Was this review helpful? Yes
Jalta_GM, Manager at Plaza Alta Hotel, responded to this review

Dear Guest, Thank you for choosing Plaza Alta Hotel for your recent trip to Prague, however we regret to read such an unpleasant situation with our staff. I spoke personally with the chambermaid regarding this issue and she was sure that you have already checked out. As clients often forget items in the room after their departure all chambermaids have... More

Macclesfield
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2014

4 days in Prague with my girlfriend and wow what a gem of a hotel. Perfect location - so easy to get into the centre - and absolutely spotless. The rooms were lovely, the breakfast was lovely, the staff were helpful and very pleasant - an absolute delight - highly recommend. Margaret & Judy

Was this review helpful? Yes
PlazaAlta, General Manager at Plaza Alta Hotel, responded to this review

Dear Margaret & Judy, Thank you for such a positive review about your recent stay at Plaza Alta Hotel. We will make sure to share your positive feedback with our entire team! Thank your again for your great recommendation, and we look forward to seeing you again soon. Kind regards, Ivana Holubova More

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Additional Information about Plaza Alta Hotel

Address: Ortenovo Nam 22, Prague 170 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 7
Price Range (Based on Average Rates): $
Hotel Class:4 star — Plaza Alta Hotel 4*
Number of rooms: 87
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Also Known As:
Best Western Prague
Prague Best Western

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