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Plaza Alta

Ortenovo Namesti 22, Prague 170 00, Czech Republic
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1 room 1 guest
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
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    (352)
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Arnhem, The Netherlands
1 review
2 of 5 stars Reviewed 1 week ago

We had booked 3 nights in this hotel, we had also payed in advance. When we arrived however, we were notified that there had been an error and we could not stay in the hotel. They had arranged for us to stay in another hotel the first night. The receptionist was very unhelpful and we couldn't understand half of what... More 

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Placentia, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is about a 10 min walk from the metro and a 20 min train ride from the city center. We got a standard double. The room was basic but the breakfast was amazing and came with the room. They have their our cappuccino maker.

Was this review helpful? Yes 1
Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Janelle M, thank you very much for taking the time to write so nice words about the Plaza Alta Hotel. We are very glad you liked our delicious breakfasts. With warm regards from Prague Michael Hajnová Operational Manager Plaza Alta Hotel More 

Norwich, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice size room, friendly and very helpful staff, great breakfast buffet with everything imaginable, bath in the bathroom not just a shower, proper glazed windows that blocked out noise and a/c that worked and a comfortable bed. This is not in the city centre, but it was easy to use the trams and metro to make the short trip in.... More 

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Jalta_GM, Manažer at Plaza Alta, responded to this review

Dear MaryWhoSings, thank you for so nice words about the Plaza Alta Hotel and for choosing it for your stay in Prague. We are happy you enjoyed your stay, our comfortable beds and linen and our delicious breakfasts at the Mexican restaurant 7 Tacos Steak & Grill. Kind regards, Michaela Hajnová Operations Manager More 

London
Level Contributor
152 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed July 13, 2015

Although it's outside the city centre, it's very easy to get into town. The number 12 and 24 trams stop outside the door and it takes 10 minutes to the old town. Alternatively the metro is a 5 - 10 minute walk and it is 3 stops to Charles Square. You can buy a 24 hour ticket from Reception which... More 

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Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Stephen1717, Thank you very much for your stay at the Plaza Alta Hotel and for sharing your experience with us. Thank you for mentioning the hotel’s location. The hotel is located just next to tram stops and within a walking distance to metro station and Holešovice train station. Kind regards, Michaela Hajnová Operations Manager More 

Jakarta, Indonesia
Level Contributor
121 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 8, 2015

this hotel even though located outside the city center but with an easy access with tram to city center.its a good place to rest,from most hotel in prague,this hotel in term of sleeping quality is one of the best I have experienced. lobby is small but theyre check in procedure is quite efficient,they also have a nice mexican restaurant in... More 

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Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Mariop79, Thank you for choosing the Plaza Alta Hotel for your stay in Prague. We are happy you enjoyed your stay, our comfortable beds and linen and our Mexican restaurant 7 Tacos Steak & Grill. Regarding the weak wi-fi signal, occasionally, when extremely a large number of people connect to wi-fi in the same time, the signal can appear... More 

New Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed at Alta Plaza for 2 nights during our visit to Prague in June 2015. The hotel is quite modern with good wifi connections. The breakfast buffet was pretty good - although we did not enjoy the dinner at the restaurant that much. There is a Chinese restaurant next to the hotel which we liked better. There is a... More 

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Jalta_GM, Manager at Plaza Alta, responded to this review

Dear Guest, We are so happy to read that you had a lovely time in the Plaza Alta Hotel! I´m very pleased that you were saftisfied with your stay. I´m really sorry you didn´t enjoy your dinner in our restaurant 7tacos. We offers traditional Mexican cuisine but if you don´t like it you can choose from Czech cuisine as well.... More 

Grimsby, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

We have just returned from a few days in prauge and stayed at this hotel after an initial problem trying to get into our from which to be honest was more funny than annoying our stay turned out to be very pleasant the rooms were spacious and very clean with a daily maid service although this hotel is out if... More 

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Jalta_GM, Manager at Plaza Alta, responded to this review

Dear Guests, Thank you very much for this warm review and for sharing your experience with us. I´m very pleased that you finally had a wonderful stay in our hotel and we hope to welcome you at the Plaza Alta Hotel again. With best regards, Michaela Hajnová Operations Manager More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 5, 2015

We booked a package through Broadway Travel which included Flights, Hotel, two day hop on hop off sightseeing bus, walking tour of Prague Castle and the Jewish Quarter. We opted to pay extra for transfer to and from the airport. The hotel is about 30 mins from the Airport. In this respect the taxi's were on time, in fact on... More 

Was this review helpful? Yes 7
Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Michele1945, Thank you so much for taking the time to write and share your experience with us and the entire TripAdvisor community! We really appreciate your kind words about our hotel and its services and especially our helpful team. Thanks again for recommending us. We will be looking forward to welcoming you here again. With warm regards, Michaela Hajnová... More 

Kuala Lumpur
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2015

We booked our room and stayed there during summer. Unfortunately, Air cond spoilt the whole floor and we hv to suffer 1 night without aircond... Basic toiletries like conditioner, shampoo and face tissue were not provided. A bit noisy due to traffic noise. Pros - nearby has a mini market and Asian food stall.

Was this review helpful? Yes 1
Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear JIchannel, I would like to thank you for staying with us and for sharing your experience on Tripadvisor. We are so sorry to read you were not 100% satisfied with our hotel and services. Also please accept our apology for missing toilet amenities in the bathroom. We really do not know how that could even happen – there are... More 

London, United Kingdom
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were very pleased with our stay at this hotel, about 15 minutes by tram outside the center of Prague. It is clean, well managed, and has a very generous breakfast buffet! The scrambled eggs in the hot buffet were perfect! The 7 Tacos Mexican restaurant, in the hotel, is quite good, and we had two tasty evening meals there... More 

Was this review helpful? Yes 2
Jalta_GM, Manager at Plaza Alta, responded to this review

Dear Guest, Thank you for choosing the Plaza Alta Hotel for your stay in Prague and for sharing your experience with us. We are glad that you have enjoyed your stay in Prague. Your words of appreciation of our services are very motivating for our entire team. You´re right tea and coffee making facilities are provided only in our Executive... More 

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