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4.0 of 5 Hotel   |   Ortenovo Namesti 1086/22, Prague 170 00, Czech Republic (Praha 7)
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Plaza Alta
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Ranked #239 of 663 Hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
jpb62 Portsmouth, United Kingdom
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321 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portsmouth, United Kingdom
Top Contributor
87 reviews 87 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel. Rooms clean and bright. Coffee making facilities in the rooms and free wifi. Rooms also have mini bar and in room safe. We had an executive room which had huge bed. TV with limited english speaking channels. Rooms bit hot at night and I struggled to work out the a/c - I changed the temp but after a... More 

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Nicosia, Cyprus
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2014

Again disappointed us. All business partners highly recommend. Excellent staff, great breakfast, peaceful environment for negotiations and sleep. Still missing wellness center. A little sleight of moving out of the garage. We will come again.

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

We were in a party of four adults and we all found the generally English speaking staff friendly & helpful, making our stay a joy. The rooms are spacious, very clean, with TV & have free Wi-Fi. There was a mix-up over on-line booking one of our rooms but we instantly received a no-quibble, free upgrade. We were spoilt for... More 

Was this review helpful? Yes 1
Prague, Hlavni Mesto Praha, Czech Republic
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

We enjoyed our stay in Plaza Alta Hotel, nice and spacious rooms, very good breakfast, friendly and helpful people at the front desk and in the restaurant. Very nice breakfast. Good location, near the park and only 10 minutes by tram to the city centre. Tickets can be bought at the reception. We will definitely come again.

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

We were booked in this Hotel for a 3 day break,having searched for all the information we were looking forward to it,the right location just outside the city Tram stop just outside,our first time to Prague.We arrived at 10 45 pm Sunday evening,The girl at reception said good evening I have two things to tell you,sorry but we are fully... More 

Was this review helpful? Yes 2
Sofia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

It is a very cozy and clean hotel, just 10 minutes with the tram to the historical center of Prague. Very helpful staff - you can ask about everything and you will get an useful answer. Oh, and an excellent Mexican restaurant - just try the Chilli con carne :)

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Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Guest, thank you for choosing our Plaza Alta Hotel for your recent stay in Prague and for taking your time to write a review about it. We very appreciate your feedback and we hope to welcome you back to Prague and to our hotel soon again. Kind regards, Ivana Holubova More 

Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Had a free upgrade to superior room, never mentioned by anyone so a fantastic surprise and would probably pay the extra next time as they are very spacious and modern. Staff are very polite and helpful and a porter takes your bags up on arrival. Hotel is not in city centre but only takes 10 mins by excellent tram service... More 

Was this review helpful? Yes
Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Guest, Thank you for your kind comments about Plaza Alta Hotel in Prague. I am very happy to read that you enjoyed your stay with us, our service, our guest rooms as well our breakfast. We hope to welcome you back! Kind Regards, Ivana Holubová More 

Finland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed at the Plaza Alta hotel for three nights. The location is good, not too far from city center with easy tram and metro connections. Taking the tram to Old city center takes just 10 minutes, and metro to main railway station a little bit longer. The rooms are nice, maybe a little bit small and “old looking”, but... More 

Was this review helpful? Yes 2
Jalta_GM, Generální ředitel at Plaza Alta, responded to this review

Dear Guest, thank you for sharing your experience with the provided services at Plaza Alta Hotel in Prague. I appreciate your positive feedback about our front office staff, on the other hand I am truly disappointed about the level of service that you have experienced, especially in regards to the restaurant service. Please feel free to drop me a message... More 

Portsmouth, England, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

On arrival we were met by the porter who took our bags and got us a glass of water. The receptionist Jan was brilliant and booked us in and told is us about the trips available. Our room was well presented and of ample room for a bed and breakfast room. I had read a review about the hotel staff... More 

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Jalta_GM, Manažer at Plaza Alta, responded to this review

Dear Guest, first of all let me thank you for deciding to stay at Plaza Alta Hotel in Prague. We appreciate your positive feedback on the breakfast selection & variety, hotel location, room and as well as our staff being helpful. I will share your review with the rest of the hotel team and I hope to have a change... More 

Riga
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

Good hotel, rooms were clean. I would wish for a bit more modern interior, but it wasn't crucial for me. Appreciated A/C in room, i could set up pleasant temperature on really hot days. Staff was open and helpful. Location of hotel is great - tram station just over the street and in 15 mins you're in center. Very good... More 

Was this review helpful? Yes 2
Jalta_GM, Manažer at Plaza Alta, responded to this review

Dear guest, Thank you for choosing Plaza Alta Hotel for your recent trip to Prague. We appreciate your comments which help us to focus on our custumer needs and constantly improve the quality of provided services. We hope that you enjoyed your time in Prague and we hope to have a change to welcoming you back to our hotel in... More 

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Additional Information about Plaza Alta

Address: Ortenovo Namesti 1086/22, Prague 170 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 7
Price Range (Based on Average Rates): $
Hotel Class:4 star — Plaza Alta 4*
Number of rooms: 87
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Also Known As:
Best Western Prague
Prague Best Western
Hotel Style:
#65 Best Value Hotel in Prague
#165 Luxury Hotel in Prague
#214 Romantic Hotel in Prague

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