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All 668 Prague hotels

Art Nouveau Palace Hotel

5.0 of 5 Hotel   |   Prague 1, Panska 12, Prague 111 21, Czech Republic (Formerly Hotel Palace Praha) (Praha 1)
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Ranked #72 of 668 hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Nigel A St. Albans, United Kingdom
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216 people have reviewed this hotel

Traveler rating
    135
    60
    15
    2
    4
See reviews for
28
125
9
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Lovely hotel, we couldn't find any fault with it, spotless, with a very good central location. Staff very friendly and helpful, both on the front desk and in the breakfast room. Excellent buffet breakfast, food of every type, plenty of choice. Room was good, spotless, decent size. Good Wi-Fi reception - a must these days. Would recommend this hotel to... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel a little over priced for the executive room we booked was not that clean drinks so over priced.. Front desk very helpful have plenty of cash handy for bell boy etc... Staff at breakfast were miserable and not very helpful and scruffy but breakfast was brilliant value for money lots of choice But probably stay else where next... More

Was this review helpful? Yes
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this review

Dear Rebecca, Many thanks for your feedback about our hotel. I will go through your comments about our service at breakfast with my team during our next training session. Our European style bedding may be a bit unusual for travellers outside Europe thus I hope you had a good-night sleep with us. Thank you for sharing your experience with us... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is not even close to a five star hotel! The service is awful; the concierge does not even know when the restaurants in their own hotel are open, and are very unfriendly and rarely even smile when approached. The bellman did not even introduce us to the features of our room, and again, did not smile or provide a... More

Was this review helpful? Yes 2
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your disappointment with our hotel. The quality of our service and the friendliness of our staff are often highlighted in the reviews of other travellers. Therefore your review was a bit of a surprise to me. However as nobody is perfect and as there is always something which can be improved, I would love... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Magnificent hotel all the staff were very helpful 1st class restaurant food brilliant location spot on stayed here for four days from the 24 August central for everything booked for my wife's birthday she was over the moon with it we will be definitely be coming back again would recommend this hotel to anybody thanks for a wonderful stay Brian... More

Was this review helpful? Yes 2
Marana, Arizona
Top Contributor
172 reviews 172 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent two nights at this hotel while on a group tour of Eastern Europe. The staff is wonderful and responsive. Our request for a ironing board and iron was filled within 15 minutes. The hotel is very pretty and the breakfast dining room is lovely. The included (for us) breakfast has everything anyone could want - omelette station, fresh... More

Was this review helpful? Yes 1
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this review

Dear l1106410, thank you for staying with us and your nice comments about our staff, service, breakfast and our rooms. It is always fantastic to hear when we can deliver a great service and I am very proud of my team for receiving good comments from our guests. We are sad to hear your words about our beds. Thank you... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Room, Great Location, Great breakfast, Very clean, Very friendly staff. This just does not happen. I like to thank the management for finding and hiring such great employees. They work hard and are very friendly and great team players. I felt everyone of them enjoyed their job and truly were happy to take care of the guests. Thank you... More

Was this review helpful? Yes 3
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this review

Dear Mehrdad V, thank you very much for your time to write this review. We are proud to hear such a nice commnets about our rooms, breakfast and the staff. Our young team is doing their best to bring excellent service to our customers and such a comment shows, that we are on the right way to achive this. We... More

Maitland, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Greeted by helpful staff who took the luggage from the car and the key so that they could park on our behalf in the basement garage. Check-in was very easy. Received a free cake and coffee voucher for their cafe as a welcome gift for making a direct reservation (chocolate cake and coffee was great!). Luggage delivered to the room... More

Was this review helpful? Yes 2
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this review

Dear Jim, many thanks for your review and for letting other travellers know about our services I was happy to read your comment about our breakfast. We strive to provide the best start of the day to our guests. After a good-night sleep in a good hotel a good breakfast must follow :) Thank you for booking our hotel directly... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Palace hotel is simply amazing ! Classy decorations , friendly staff ,and maximum comfort ! I stayed with my family for 10 nights in August. My kids, my husband ,and I fell in love with this hotel ! Rooms are spacious , spotless and very clean .Very comfortable beds for a relaxing sleep after a long day out. Bathrooms were... More

Was this review helpful? Yes 2
MartinZidek, Generální ředitel at Art Nouveau Palace Hotel, responded to this review

Dear Marwa, Many thanks for your detailed feedback on our hotel. Your comments made a big smile on my colleague`s faces while we were reading through. We are happy that you and your family enjoyed your stay with us and had such a wonderfull time in Prague. We hope to see you back soon. Best regards, Martin Zidek General Manager... More

Newry, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By far and away the nicest,friendliest hotel I have ever stayed in.I recently spent four nights with my partner and our 2 year old son and they could not have been accommodating enough for us.The rooms were immaculate every evening when we got in after a long day of sight seeing,the bathroom was spotlessly clean, huge bath with shower and... More

Was this review helpful? Yes 3
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this review

Dear DaveHughes1982, Thank you for staying with us in Prague and your excellent feedback. We are very happy to hear your lovely comments about our rooms, breakfast and the staff. Our young team is constantly working on delivering the best possible service to our customers and such a comments show us, that we are on the right way to do... More

Canton of Zurich, Switzerland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Art Nouveau Palace for 3 nights in early August and I was impressed by the helpfulness and local knowledge of the staff. Upon request, the concierge team, particularly Mrs Libuse Salanska, suggested places to go see and helped me organise inspiring trips outside of town to Kutna Hora and Sedlec in no time. I will definitely... More

Was this review helpful? Yes 3
PDFOM, Front Office Manager at Art Nouveau Palace Hotel, responded to this review

Dear SusanneDG, thank you very much for taking the time to write your review. It is always pleasure when we can deliver a great service and I am proud of my team for receiving such a good comments from our guests. When you come back, do not hesitate to let us know directly, so we can take a great care... More

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Additional Information about Art Nouveau Palace Hotel

Address: Prague 1, Panska 12, Prague 111 21, Czech Republic (Formerly Hotel Palace Praha)
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 1
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Art Nouveau Palace Hotel 5*
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Also Known As:
Palace Praha Hotel
Palace Praha Prague

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#61 Luxury Hotel in Prague #66 Family Hotel in Prague #83 Romantic Hotel in Prague #89 Business Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Art Nouveau Palace Hotel is a centrally located unique property in historic ambience oforiginal Viennese Art Nouveau building from 1909. Softlights in the warm and invitingelegant guest rooms create a cosy atmosphere where guests can forget the hustle and bustle ofthe city below. All 124 spacious rooms in classic style with high ceilings, some with lovely city views offer complimentary high-speed internet access,tea &coffee making facilities,mini-bar,Italian Carrara marble bathrooms,bathrobes&slippers. Complimentary privatesauna. The Gourmet Club Restaurant offers unforgettable experience of fine dining in thesophisticated atmosphere of a turn-of the century English club with an open fire. ... more   less 
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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