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Hilton Prague Old Town

#87 of 663 Hotels in Prague
Certificate of Excellence
Hotel website
V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
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1,809 Reviews from our TripAdvisor Community

Traveler rating
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    625
    145
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    21
See reviews for
316
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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English first
  • All months
    (1809)
  • Mar-May only
    (445)
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    (440)
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Dubai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not the cheapest brand hotel in Prague but definitely well located in the hear of Old Town Prague and within walking distance of most attractions. The hotel has a mix of old and renovated rooms, we were lucky to have one of the renovated rooms, whilst they are a bit tight but comfortable and well appointed. Best of all the... More 

Was this review helpful? Yes
Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The Prague Hilton is centrally located and within easy walking distance of my of the attractions. The rooms are bright and clean. The staff is extremely helpful and friendly, especially the Executive Lounge staff. The only negative is their WI FI connection is sketchy and fades in an out. Overall I would definitely use this hotel again.

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir/Madam, Allow me to thank you for hosting your Prague visit with us, your recommendation and the very pleasant review of our hotel. I was delighted to read, that our facilities exceeded your expectations, you liked our rooms, location and executive lounge facilities. I am also very proud that you found our Team helpful and friendly. I look forward... More 

south korea
1 review
5 of 5 stars Reviewed 3 days ago NEW

perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service, perfect stay with good service,

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir/Madam. Thank you for choosing Hilton Prague Old Town during your visit to the Czech Republic, and for taking the time to share with us your very kind feedback regarding your stay. I am happy, that we contributed to your enjoyable visit to Prague, and I hope we will have the opportunity to welcome you back again to our... More 

Pleasant Prairie, Wisconsin
Top Contributor
76 reviews 76 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was very typical of Hilton. The room was very large and comfortable with high speed internet. Travel to the airport by taxi even in traffic is 30 min. There are plenty of restaurants nearby. The room rate is very dependent on availability so it can be very pricey.

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir, Thank you for choosing Hilton Prague Old Town for your stay and for sharing your experience with us. I am very glad to learn, you enjoyed our central location and room facilities.I hope we will have opportunity to welcome you back soon, Kind regards, Miroslav Pijak Front Office Manager More 

Brussels, Belgium
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not much to say. Rooms can be pretty cheap compared to other Hiltons but know that it is really not up to date. Location is great compared to the town. Pretty sure that you won't need a taxi after your night out as it should be at a walking distance (depends where you go of course).

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir/Madam, Thank you for staying at the Hilton Prague Old Town hotel and for having opportunity to read about your experience with us. I am very glad to learn, you enjoyed our central location, however, I truly regret that your stay with us did not meet fully your expectations. With regards to your comment about the hotel’s room décor... More 

Salisbury
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at the Hilton old Town after a short walk from the Metro and were welcomed straight away by friendly and very helpful staff. After a short wait for the room allocation, we jumped in the life and went straight to the 9th floor. Entering the room, I could see that we'd been upgraded to a suite and the... More 

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir, Thank you very much for submitting this nice and detailed recommendation of Hilton Prague Old Town Hotel. I am certainly happy to note that we contributed to your nice stay in our city and you were completely satisfied with our location, friendliness of our Team, comfort of your bed room, executive lounge facilities and our breakfast offer. We... More 

Maidstone, United Kingdom
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really pleasant hotel, all staff helpful and courteous, the front of house staff sent us an email outlining where we were in the city and what amenities and places of interest were nearby, they also organised a taxi to collect us from the airport on our arrival, which was a similar charge to local prices. The couple celebrating were given... More 

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Robin S, Allow me to thank you for choosing the Hilton Prague Old Town hotel for your weekend break in our city and for your kind review of our hotel. I was pleased to read, that our location exceeded your expectations and you found our Team friendly and helpful. I am looking forward to share your words with all... More 

Grand Forks, North Dakota
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel, breakfast and location of the Prague Hilton was excellent. They were very helpful from start to finish and were very accommodating to their guest. The buffet breakfast was excellent and I would highly recommend this hotel!

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir/Madam, Thank you very much for sharing your great experiences of the Hilton Prague Old Town Hotel. I am certainly happy to learn that you were completely satisfied with our location, breakfast offer and in particular with helpfulness of our team members. We are proud that we contributed to your nice stay in Prague. Are looking forward to welcome... More 

Evanston, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in process of being renovated but unfortunately received un-renovated hotel room. I had a stinky bathroom which housekeeping could not remove the smell for our 4 night stay. Hotel asked if we wanted a different room but since we unpacked everything, we decided to stay in the room. Otherwise all other services and facilities were good.

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir/Madam, Thank you for choosing Hilton Prague Old Town for your stay in the Czech Republic. We were delighted to read you again enjoyed your stay with us, you were satisfied with the overall service provided by our team. Same time, please accept our apology for the issue with your bathroom. Please rest assured that we continue in improvement... More 

Alpharetta, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Good. Be warned Hilton members, In the USA and even Rome breakfast is included for Hilton Honors members. This Hotel did not!The breakfast meals were expensive so we used a local hotel that had very good breakfast for one forth the price.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Richard H, Thank you for choosing Hilton Prague Old Town for your stay and for sharing your experiences with us. I checked the history of your booking and I can confirm, your reservation did not included breakfast, however I need to mention, that we offer on our website big choice of rates with or without breakfast included. In regards... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(67)
  • Very good(11)
  • Great location(9)
  • Charles bridge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

377 photos of this hotel

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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