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Residence Leon D'Oro

Havelska 29, Prague 11000, Czech Republic
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Residence Leon D'Oro
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Residence Leon D'Oro
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460 reviews from our community

Traveler rating
    132
    220
    58
    27
    23
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127
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15
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel's location is perfect for the city. Almost all historical places are close to hotel. There is a kitchen in rooms and you can prepare your food. It is easy to find the hotel. You can walk from the subway station. There are lots of alternatives for lunch and dinner around the hotel.

Was this review helpful? Yes 1
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear setetik Thank you very much for leaving your valuable feedback! We are so pleased you enjoyed your stay with us and I am delighted that we met your expectation and made your stay enjoyable one. Hoping to welcome you back to Prague and Residence Leon D'Oro. Regards Dilyara Tuyakova More 

Pretoria, South Africa
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We needed an extra night's acommodation on short notice, and since this establishment is located close to Můstek station, we settled here. After two long flights and having walked a distance with our luggage in tow, we wanted nothing more than to get to our room. It was a pity to learn that the hotel has a single lift operating... More 

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear Chante D We would like to thank you for your review although it doesn’t sound positive for us. We apologize for any inconveniences you experienced as we take these comments seriously. I wish to assure you that your comments will be reviewed for future improvements. While you state your hesitation to return, we hope that you'll give us another... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a place to have some drinks before bed against a great view and easy reach to Old Town Square, this is the place. Prices are nice but don't expect too much from room. Definitely try the roof rooms

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear msakyuz I would like to personally thank you for taking your time to provide us with such helpful and constructive feedback. Your honest words about our property are more than appreciated. We hope to see you back in our hotel soon. Have a wonderful day. Regards Dilyara Tuyakova More 

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2015

We had a room on 6th floor with balcony and view on clock tower and cathedral in old town square. There is one lift in hotel, but sometimes it take long time to wait for it so we just take steps instead. The room was good size nice big bed and comfortable. We also had little cooker in room, washing... More 

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear Roman B We want to thank you for such a positive comments about our hotel. We are so happy to see you touched on all the points we pride ourselves on. On a different note, we want to apologize for anything that made your stay uncomfortable. Your comments will be shared with our employees. I hope that we will... More 

St. Petersburg, Russia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 16, 2015

Rather nice hotel, good position, spacious but a little cold room. But VERY IMPOLITE staff that made me go three times to the room and back when it was not ready yet and didn't even look me, not that to apologize for the inconvenience. The room was ready one hour later than check in time and not even a smile... More 

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear Veronika-SPb Thank you for choosing Residence Leon D'Oro for your recent stay and for sharing your experience. We are grateful for your positive comments about the hotel's location and spacious rooms. On the other hand, we were disappointed with the rest of your feedback. We truly regret that your stay did not meet your expectations especially due to the... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Stayed with the family for 3 nights . Spacious rooms , clean , large bathroom . The location was excellent , close to the Old Town Square and Clock. We could walk to all places and the metro was just round the corner . Breakfast was good , variety of cold and hot foods . Lots of restaurants in the... More 

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear meena d I would like to personally thank you for such a positive comments about our hotel. Your honest words about our property are more than appreciated. We hope to see you back in our hotel soon. Have a wonderful day. Regards Dilyara Tuyakova More 

1 review
5 of 5 stars Reviewed April 6, 2015

Stayed for 5 nights after an early booking. Very satisfied with the room I got. Spacy, light and with a small balcony at the fifth floor. Breakfast was OK, but I sure longed for better bread! Otherwise it was a good choice of hot and cold food. Would concider a stay here on my next visit to beautiful Prague!

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear Jan Terje K, Thank you for taking the time to share your experience with us. I'm happy to hear that you enjoyed your stay. Your thoughtful remarks are very helpful in allowing us to continue to deliver the most excellent experience. Regards Dilyara Tuyakova More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

We paid for our hotel in June 2014. Then they deducted again the full amount in March 2015. It was an absolute nightmare I had to cancel my credit card. Open a fraud case in South - Africa to get my money back. Cost me numerous calls to Prague. They paid me back but I had to go to bank... More 

Was this review helpful? Yes
Pinelli-Hotels, Public Relations Manager at Residence Leon D'Oro, responded to this review

Dear Tienie En S, We would like to thank you for your review although it doesn’t sound positive for us. We apologize for any inconveniences you experienced as we take these comments seriously. We always make some improvements in order to provide our guests with better services and we have just recently changed (January to be exact) the reservation system... More 

Portland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 28, 2015

Unless you are a student on a budget, do not stay here. The only thing this hotel has going for it is an amazing location...it goes downhill from there. Our dimly lit, stark white room was furnished with a mix of garage sale furniture and tables from ikea. The ugly, old tile floors and dirty baseboards reminded me of what... More 

Was this review helpful? Yes 1
Pinelli-Hotels, Marketing Manager at Residence Leon D'Oro, responded to this review

Dear mchelle1, We would like to thank you for your review although it doesn’t sound positive for us. I am sorry to hear that the service that you expected was not to the level of your expectations. We do have discussions about our interior design and we are aware that it does not suit everybody and we want to apologize... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel was a pleasant surprise. Booked a last minute trip and decided to try his hotel as it was cheap and looked ok. On arrival we were booked in by a really helpful lady who was really polite. The rooms were massive and had an en suite Kitchen, a bedroom with a double bed and a living room with... More 

Was this review helpful? Yes
Pinelli-Hotels, Marketig Manager at Residence Leon D'Oro, responded to this review

Dear Billy K, Thank you for taking the time to review our hotel. I am delighted that we met your expectations and made your stay enjoyable. Again, thank you for highlighting the best of us. We sincerely hope to have the pleasure of welcoming you back to Prague and our hotel again, in the near future. Regards Dilyara Tuyakova More 

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