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All 668 Prague hotels

BEST WESTERN Premier Hotel Royal Palace Prague

5.0 of 5 Hotel   |   Letenska str. 11, Prague 11819, Czech Republic
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63%
Ranked #339 of 668 hotels in Prague
A recent review
5 of 5 stars reviewed 1 week ago
Don S
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  • Reviews (202)
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202 people have reviewed this hotel

Traveler rating
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35
117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is within a 10 minute walk of the Prague Castle, the main river, The famous Charles Bridge, local eating and drinking establishments. No need to purchase tickets for day pass local transport. Hotel facilities are excellent. Only blemish was cold water in the bathroom for 2 of the 3 nights I stayed there. A highly recommended place to... More

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ManagerofSales, Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Valued Guest, Thank you for you feedback. We are very much happy that you enjoyed your stay in our BEST WESTERN PREMIER Hotel Royal Palace. We are looking forward to your next visit in the future. With kind regards Martin. D. Reservation Manager More

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

stayed here for 3 nights, situated just below the Castle. Travelling from airport could not be easier to do, outside Terminal 1 get 119 bus change at Devijic jump on 20 Tram get off Malostranska and 2 minutes around corner to hotel ticket cost 64 csk great value. 5 minute walk to Charles bridge 10 minute walk to Castle When... More

Was this review helpful? Yes 1
ManagerofSales, Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Valued Guest, thank you very much for your feedback. We are very much pleased that you enjoyed your stay in the BEST WESTERN PREMIER Hotel Royal Palace. We hope to welcome you gain! With kind regards Martin D. Reservation Department More

Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hi this is to the best western managment We stayed in this hotel for 4 nights and with one exception found it hard to fault the staff they bent over backwards to accomodate in what I felt was a very difficult situation. Many features of this hotel were not available the restaurant, the tv channels, interactive tv, the spa area... More

Was this review helpful? Yes 3
El Paso, TX
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Royal Palace hotel is within walking distance of Charles Bridge and everything that comes with both sides of the river. Taxi cabs are neither expensive nor necessary while staying at the RP. Most of the city is accessible either by tram or subway and both have stops steps away from the hotel. Service desk people are most helpful and can... More

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ManagerofSales, Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Valued Customer, firstly we would would very much like to thank you for your time to send us the feedback about your satisfacory with your stay in BEST WESTERN PREMIER Hotel Royal Palace! We very much appreciate your positive feedback.and we hope to have another possibility to welcome you again to our hotel. With kind regards Martin.D More

Windsor
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2014

The hotel itself isn’t actually a converted Royal Palace – just on a side street next to the senate and the Presidential suite is just 2 normal top floor rooms with an adjusted corridor between them. The individual rooms still have the room numbers on so I guess they are let out separately when the “Presidential Suite” isn’t bought. We... More

Was this review helpful? Yes 2
ManagerofSales, Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Mr. Murphy, thank you very much for choosing BEST WESTERN PREMIER Hotel Royal Palace and for your review, although it is not an easy reading for me. With reference to your VIP transportation request allow me to inform you that Rolls Royce EWB Phantom is our complimentary signature service when booking Presidental Suite for 3 or more nights via... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 18, 2014

Let me tell you one thing, this city is charming... i mean this is one of the best cities of Europe, i have ever been to.. Now coming to Hotel -- its a nice and wonderful hotel. With all modern amenities with slight pinch of traditional culture. hotel is situated near the Charles bridge and in front of Castle. So... More

Was this review helpful? Yes 1
ManagerofSales, Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Daer Sir, I am pleased to read your kind words about our hotel and I am glad you enjoyed your stay here. I appreciate your feed back a lot, and do hope we will meet you with us soon again. Thank you once more, Kristina Alaxova Sales Manager More

Truro, Cornwall
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 11, 2014

Having first stayed here in 2011 i had no hesitation in booking this hotel once again. I made my booking via the hotels web site and found that this provided me the best deal with a late check out on the 4th day. It may state it is 5 Star Hotel but that is rather optimistic, having said that the... More

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CEOChairman, General Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Madam, Unfortunately I could not personally welcome you during your last visit in Prague! On behalf of our staff at BEST WETERN Royal Palace, I hope your visit to Prague was memorable and met your expectations. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We look forward to seeing you... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 10, 2014

Stayed here for 3 nights in Feb 2014 - I booked the Best Western Royal Palace Hotel because it was purporting to be 5* however, the only 5* element was it's location in terms of being relatively near the historic castle. The rest is 3* at best. Unhelpful and sparse staff who struggled with basic English, no bar or restaurant... More

Was this review helpful? Yes 4
VitekKlima, Sales Manager at BEST WESTERN Premier Hotel Royal Palace Prague, responded to this review

Dear Mr. Pete We are sorry to read that you have not enjoyed time in our hotel. Our restaurand and bar were closed for some time due to technical reasons. About the breakfast there was some missunderstanding. It is open till 10:30 as it is stated on the keycard. Anyway thank you for your feedback. With kindest regards Petra Tylčeová... More

Cranleigh
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 30, 2013

Less grand and smaller than it appears on its website this is a charming hotel offering good value. Rooms are nicely decorated and bathrooms are modern. Everywhere is clean. Good location a short distance from all the main areas of interest and very quiet. Service is good and cheerful and the staff are ready to help with advice and guidance... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed December 7, 2013

I stayed here with my family and it was absolutely brilliant. It is a cozy petite hotel just a short walk away from pragues most renowned hotspots: the castle, the charles bridge and the old town square. The staff was very welcoming and hospitable throughout our whole stay, always attentive and eager to help. Our room was beautiful with an... More

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Additional Information about BEST WESTERN Premier Hotel Royal Palace Prague

Address: Letenska str. 11, Prague 11819, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — BEST WESTERN Premier Hotel Royal Palace Prague 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#35 Spa Hotel in Prague #200 Luxury Hotel in Prague
Hotel Class
Number of rooms
36

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