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The Augustine Hotel Prague

Travelers' Choice award winner
Letenska 12/33 | Lesser Town, Prague 118 00, Czech Republic
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The Augustine Hotel Prague
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Converted from an old monastery to a modern hotel within the last five years or so; this lovely property was a great choice for our family vacation to Prague in June, 2015. The location is ideal with a great view of Prague castle from our window. Their outdoor lounge and dining are not only exclusive, but also inviting. Don't miss... More 

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Prague, Czech Republic
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The interiors were very stylish and helped to make our stay aesthetically pleasant. The room was well-decorated and well-equipped. There was enough space and a everything we needed was provided. The biggest disadvantage were the doors to the bathroom, which do not really count for doors and do not conceal anything. There is also no door between two rooms in... More 

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Bahrain
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

this hotel is a very good option for luxury seekers, the restaurants in this hotel serve a wide variety of delicious food the staff were very friendly and the rooms are spacious, very clean, and very well decorated

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Newport, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I initially paid to stay in the Mark Luxury Hotel in Prague, but due to a booking error, was politely requested to stay in the Augustine instead. Thank goodness for the error as my 1 night stay in the Augustine was fantastic. I was upgraded to a suite which was spacious and beautifully decorated - much the same as the... More 

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Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

The Augustine gets a 5 star + for aesthetics (a fantastic, serene, modern remodel of an old monastery with the most beautiful materials and the highest quality construction) and for staff friendliness. However, our experience of the service was barely a 3. Upon checking in, I asked what the options were for our room assignment and stated that I wanted... More 

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Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

As the room we checked in had a plumbing problem, the manager upgraded us to a suite to compensate for the inconvenience even though we would have been happy with an equivalent-sized room. All personnel from the restaurant, the reception, doormen, and concierge were very courteous and greeted us whenever we entered or exited the hotel. The rooms are clean... More 

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Matej V, Manager at The Augustine Hotel Prague, responded to this review

Dear Mary G, I´m truly happy that despite the inconvenience you had at the beginning of the stay, we were able together to make your stay great success! It was our pleasure to have you with us at The Augustine and we appreciate that you enjoyed our services and found our staff to be willing make your stay great experience.... More 

Celebration, Florida
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I paid for a 3 night stay at The Augustine Hotel through Luxury Link and received an email the day for I left that Luxury Link was going out of business and they did not pay the hotel the money I was charged. When we arrived at the hotel they had received the same email and were very empathethic and... More 

Was this review helpful? Yes 1
Matej V, Manager at The Augustine Hotel Prague, responded to this review

Dear Rod H, thank you very much for taking time and sharing your review about your stay at The Augustine! We are sorry for the unpleasant situation with your operator Luxury Link. I´m glad that you had the chance to enjoy the stay with us and Prague will remain at your favorite city. And please once coming back, don´t stay... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband & I spent 3 nights at The Augustine and from the moment we arrived were made to feel as though our personal happiness was the goal of each member of the incredible staff. Every detail is anticipated & attended to from the beautifully designed yet totally comfortable rooms & sumptuous bathrooms to the grounds, restaurant and very cool... More 

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Matej V, Manager at The Augustine Hotel Prague, responded to this review

Dear Nancy H, thank you for sharing review about your stay at The Augustine. We are pleased to learn, that your stay was memorable experience and that your visit to golden city of Prague was a great success. Looking forward to welcome you back soon with us. Matej Vyskocil Resident Manager More 

New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel with amazing staff well located next to Walkenstein palace gardens just steps from Charles Bridge and down hill from Castle. Quiet though convenient to everything. Unusual setting in former monastery. They do need to open the beautiful underground cellar bar and install a pool and jacuzzi in the lovely garden.

Was this review helpful? Yes 1
Matej V, Manager at The Augustine Hotel Prague, responded to this review

Dear Deedela, thank you for posting your review about your stay with us at The Augustine! As you mentioned we are located right in the middle of historically protected area of Lesser town, which is not allowing us to have neither jacuzzi or pool in our garden. We are glad that you enjoyed our hotel and its services. Looking forward... More 

Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent warm welcome by the staff who treated us like royalty throughout our 4 day visit to Prague. We travelled with our 9month old son and were pleasantly surprised to find the room fully equipped with baby goodies (nappies, baby bath foam, baby shampoo, lotion etc). The concierge's child-friendly restaurant recommendations were always spot on & the staff were very... More 

Was this review helpful? Yes
Matej V, Manager at The Augustine Hotel Prague, responded to this review

Dear Kiss_ZM, we are delighted with your review about your stay with us at The Augustine. It was our pleasure to help you spend valuable time with your baby with us and enabling you little rest in such demanding times. Our concierge team is always ready to assist with any tasks and I´m glad that they succeeded. Looking forward to... More 

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