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Sheraton Prague Charles Square Hotel

5.0 of 5 Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
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Certificate of Excellence 2014
Sheraton Prague Charles Square Hotel
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Sheraton Prague Charles Square Hotel
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857 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, Chile
1 review
5 of 5 stars NEW

There was this young man, who I think is called Basem, who helped me and he was absolutely fabulous! The staff is quite nice and helpful, and I really enjoyed my stay! I most definitely would come here again.

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pros - nice and clean hotel centrally and conveniently located CONS - while this hotel bears the "Sheraton" brand, there is almost no SPG elite recognition and amenities. one has to "negotiate" reception of such recognition which simply does not happen in North American properties. unfortunately, it seems the management abuses the fact that this is the only SPG location... More 

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Montreal
Contributor
15 reviews 15 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just about to check out of this wonderful property and I don't want to. It is situated in a nice quiet part of Prague, walking distance to the subway, rooms are modern and clean, although a bit small, but normal sized for European standards. The check in staff was wonderful. I took the package with land transport and was picked... More 

Was this review helpful? Yes 1
Paris, France
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One word : Perfect . Not only the location is amazing , whether for shopping , nightlife ( 5 minutes away from Wenceslas Square ) or visiting ( close to the Old Town, Charles Bridge and most monuments ) but the hotel is also beautiful . The rooms are well furnished , big and confy - I highly reccomend the... More 

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Daniela B, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Julien Z We are grateful you took time to share your experience about our hotel on TripAdvisor. It is a big pleasure to hear we make you feel like at home with us. Your are always welcomed in Sheraton Prague! Such a positive feedback is always the greatest satisfaction for our hotel team. Thank you! Warm Regards Ondrej Kazda... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was there in room 429 on 06/02/2015,just I want to say THANK to everyone, all the services is fabulous, fantastic, thanks Emilia from office, restaurants and bars team, always I'm having fantastic experience thanks...;;))

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Daniela B, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Jose F Thank you for your loyalty to our hotel, Sheraton Prague Charles Square. We are thankful for sharing of your experience about our hospitality on TripAdvisor. Your positive review makes us feel happy and motivate our team to impress you and all our guest more and more. Thank you! Best regards Ondrej Kazda Director of Sales More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here in late December for 4 nights for a girly getaway and did not want to leave. Such a luxurious hotel and the service was amazing. Special thank you to the tall gentleman who greeted us at the door everyday, always very happy to help. The four of us arrived early on first day and we were given... More 

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Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a 2-night stay here in January for leisure Upon arrival around 11am, the front desk assistant advised that I have been upgraded to a suite but it is still not ready, was offered a day room for the time being and then a move to the Duplex suite. Very nice gesture The basic room was adequately furnished and had... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there (I have the SPG membership) for one week in august 2013 with three friends. Our room was a two floor one (At the sizth floor, if my memory helps me) with two barhrooms and two televisions. Wi-fi wasn't free and we decided to save the money for some more beers. Staff polite and helpful; great drinks at... More 

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Daniela B, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Gaber83, Thank you very much for choosing our hotel for your stay during the summer in Prague. Your time for writing review about your experience with us is much appreciated. It is big pleasure to read we create memorable stay for you. Regarding to Wi-Fi charge and feedback from our guests, we made a change from January 2015 and... More 

Makati, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Prague is a lot of fun and this is my second stay at the Sheraton. The hotel is in a wonderful location and virtually all of the city is a brief walk away. Lovely walks to be had actually. Staff are very helpful. Very good value for money. Will be back again.

Was this review helpful? Yes 1
Toronto, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at The Sheraton because a friend who I consider quite picky loved it and we are SPG members as well (although the rate at the time was so great that it wasn't worth using our points). I was travelling with my daughter and her aide. My daughter has autism so I always speak with hotel staff in advance... More 

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Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Sheraton Prague
Hotel Style:
#27 Spa Hotel in Prague
#96 Business Hotel in Prague
#105 Family Hotel in Prague
#144 Luxury Hotel in Prague
#186 Romantic Hotel in Prague

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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