We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 668 Prague hotels

Sheraton Prague Charles Square Hotel

5.0 of 5 Hotel   |   Zitna 561/8 | P.O. Box 756, Prague 120 00, Czech Republic
Hotel amenities
Save Saved
You added Sheraton Prague Charles Square Hotel to your Saves list
Sheraton Prague Charles Square Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Write a Review

643 people have reviewed this hotel

Traveler rating
    275
    233
    97
    28
    10
See reviews for
81
244
52
155
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there on 1st May, 2013 with my wife. I found hotel very elegant and beautifully located in the city. We reached hotel early morning by walking towards the hotel from nearest big railway station Praha hlavni nadrazi where many long distance train stops. There are bus stops near to this hotel by name of Karlovo Namesti and Stepanska... More

Was this review helpful? Yes
Paris, France
Top Contributor
477 reviews 477 reviews
77 hotel reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed 2 weeks ago

quite mediocre for a Sheraton property, oldish and poorly designed, both as far as rooms are concerned and overall facility (finding elevators is part of seek & hide) only merit, it is sole SPG hotel in town

Was this review helpful? Yes
Horsham, United Kingdom
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hotel. Very professional. Great food, large room, friendly and eager to help staff. What more do you want. 10 minute walk down the road to Wenceslas Square and the old town or few stops on the metro which is very handy. Trams are also very close to the hotel so transport is not a problem. Prague is a... More

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised to observe to what extent this hotel does provide American standards of customer service. This was something not easy to find in Prague for a long time (and I've been traveling to Prague since it was communist in the 1980s) and what never knows what to expect from a first stay. All the staff members at... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Daniel F, It is such a great plesure to read your review. I would like to thank you for your kind words and wonderful praises. I hope to welcome you back soon to the Sheraton Prague Charles Square Hotel General Manager Sheraton Prague Charles Square Hotel More

Nicosia, Cyprus
Top Contributor
110 reviews 110 reviews
27 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is ten minutes walk from the old town hall square. The room was big, modern and the mattress great! Personnel is friendly and really eager to help with everything. Breakfast was also good. The only thing we didn't like much was what the access to the club room was offering us. Usually the access to the club room... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear skybluem, I would like to thank you for your feedback. Sheraton Club Lounge upgrades stay comfort to a whole new level. It offers breakfasts, snacks and refreshments through a whole day and hors d'oeuvres in evenings. One of our Sheraton Club team members is always happy to help with any request. I am glad you enjoyed your stay and... More

Poznan, Poland
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 14, 2014

I've been to Sheraton Prague many times and at the end I'm coming back. Prague is being high placed in ranking of most often visited city by tourist. It is a beatiful city but do not go there in April or May unless You are fan of touristic crowd and high prices. Think rather about March, summer time or autumn.... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear 725Izabella, I would like to thank you for your valuable feedback and your continuous loyalty. I am glad you find the Sheraton Prague Charles Square Hotel accommodating and comfortable for your stay. I truly regret to get to know you might have experienced some inconvenient event while checking in. This is certainly not a standard occurring and it would... More

Oxford, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 13, 2014

I have recently returned from a 4 night stay at the Sheraton, we were holding an event for 100 plus people. Its a small hotel and suited the clients requirements. The service from the event staff was second to none. Nothing was too much trouble for Fabien and Abdo they worked seamlessly during the entire event. The front desk staff... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear 100HRN100, Let me thank you very much for your kind words and an amazing feedback you provided us with. I would like to share your review with my team members to let them know we succeeded to meet your meeting requirements. It would be my pleasure to welcome you back soon. Warmest regards, General Manager Sheraton Prague Charles Square... More

Ostrava, Czech Republic
1 review
5 of 5 stars Reviewed March 11, 2014

We were in hotel in March 14 so happy to be their. Hotel is situabel, in good place near to centrum. Everythin is near. Good service, quickly check in. We are traveling a lot and visit a lot of countries and hotels. Sheraton Prague is very good hoel with good servcis and excelent eating. Also fitness and sauna.. wellnes here... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Renata V, Wow, this is a wonderful feedback. Thank you very much for that. Sheraton Prague Charles Square Hotel is very conveniently located in a very center of a New Town of Prague, just few steps of the main attractions. If your trips ever bring you back to Prague, let me know. Wishing you a great day, General Manager... More

1 review
5 of 5 stars Reviewed March 11, 2014

check-in procedure- Emily she provide excellent service, explain us all possibilities in the hotel, I came with my girlfriends to spend out anniversary in Prague, and Sheraton make our stay really enjoyable. We got bubbles in the room. Room was excellent with so comfortable bed!!!! Breakfast was really perfect , really wide selection fitness and sauna and massage was so... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Walid D, Thank you so much for sharing your feedback on your recent stay in the Sheraton Prague Charles Square Hotel. Your review is highly valued and I would like to particularly thank you for mentioning two of my team members Emily and Romana. I will most certainly share your comment with their manager. Hope to welcome you back... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 10, 2014

As an event planner I have seen and used a lot of different hotels in my time and the staff here are the absolute best I've ever worked with. The hotel has a great city centre location, Prague is not a huge city so it's great to walk around - for anything further afield the hotel car is quick and... More

Was this review helpful? Yes
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Jude291, I am so much glad you and your event members enjoyed staying with us at the Sheraton Prague Charles Square Hotel. It has been a great pleasure to accommodate all your needs. All of my team members are continuously going through an extensive Service Culture trainings and thanks to that, your meeting was such a success. Hope to... More

Been to Sheraton Prague Charles Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Prague Charles Square Hotel

Also Known As:
Sheraton Prague
Address: Zitna 561/8 | P.O. Box 756, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#80 Business Hotel in Prague
#92 Family Hotel in Prague
#123 Luxury Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Official Description (provided by the hotel):
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Travelocity, Starwood EMEA, Tingo, Otel, TripOnline SA, Asiatravel.com Holdings, Hotels.com and Agoda so you can book your Sheraton Prague Charles Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Prague Charles Square Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.