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Sheraton Prague Charles Square Hotel

Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
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Sheraton Prague Charles Square Hotel
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Sheraton Prague Charles Square Hotel
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931 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 3 nights in the last week of April 2015. Before I traveled I emailed the hotel and made a few requests for the room/crib etc. Jana Jarinova was very helpful in making sure all the requests were fulfilled. When I arrived, I had a nice room waiting for me. Location was pretty decent. It was 10/15... More 

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Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel, location, food, clean rooms and comfortable bed. I would be happy to stay again on my next visit to Golden Prague. Everything seem to close to sight seeing places and calm comfortable stay.

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Stockbridge, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean and comfortable. Rooms are relatively large for a hotel in Prague. Staff is very professional and accommodating. About 8 minute walk to Wincelas Square and 10 - 12 minutes from the Charles Bridge and other landmarks. Highly recommend this hotel.

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a previous visit to the beautiful city, Prague in which we had a disappointed stay, I decided this time to carefully chose with the help of my travel agency Dnata the accommodation. I selected Sheraton Charles Square and in short it was the perfect choice. Great staff and very helpful, nice and tidy room, variety of food during the... More 

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Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my second stay in this hotel, I am satisfied. On arrival I had to deal with a bit stubborn receptionist (about a Twin Bed) but the intervention of a manager help us to found a solution Detailed review: Room: very functional, very modern decor, awesome bathroom (see photo) 4.5 / 5 Breakfast: coffee is not great but drinkable... More 

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Grantham, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment I arrived, this hotel made me welcome. The valet parking in Prague, where parking is at best confusing and at worst a nightmare, was an unexpected bonus. Yes, it costs 1000 crowns a night but to have the facility to hand over your car and get it delivered back to you when you need it is an... More 

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Irvine, California
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very good business hotel, conveniently located near a major tram stop and away from the maddening crowds of Old Town. It is not luxurious, but serves the Sheraton brand very well. I had a very pleasant and informative meeting with Pavel Engel. She's great. I told her they should do more to emphasize the historic nature of... More 

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5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear JourneysWithStephen, We are truly grateful for your most heartfelt and supportive review. Your feedback regarding our hotel and team has been a source of pride for all of us and a wonderful demonstration of the level of service we strive to deliver. We would like to thank you very much for your valuable input and for recommending our hotel.... More 

Poznan, Poland
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Each time I'm planning to visit Prague, I'm checking first availability of Sheraton hotel. For me, this is definitely the best hotel in Prague. Very close to city center, nice done. Professional and helpful staff (just remember You are in Czech means You need clearly express Your expectations and make a follow up on it). Prices reasonable except for May-September... More 

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5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear 725Izabella, Thank you so much for your nice and encouraging review which has been shared with my team. Your compliments are a reward for my team. I was delighted to read that you were impressed by the service delivered to you by our Associates and that everything in the hotel met your expectations. I will make sure to forward... More 

Boynton Beach, Florida
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was great. We had a really nice room and the hotel staff was fantastic. The bar and restaurant were great too. They had a nice European breakfast buffet and their dinner menu and room service was perfect. The concierge was beyond great. He always was friendly and answered questions and gave great suggestions for things to do and... More 

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5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Smaritz, We were thrilled to receive your wonderful review. It was without a doubt gratifying to read that we have been able to provide you a great experience. Your positive remarks about our staff will be certainly be forwarded to the team. Your comments are motivating to go the extra mile everyday - thank you for supporting us. We... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was great. The staff was more than accommodating. The bar and restaurant were nice as well. Great prices great European breakfast buffet and nice dinner menu too. The hotel concierge service was five star and really helped with questions regarding the city and places to go. Five star hotel definitely.

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5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Sandy M, I would like to thank you for taking the time to review our hotel and for your 5 star rating! I was very happy to read you have enjoyed your stay with us, the service provided by our associates and the location. We do hope having the pleasure of welcoming you back to Sheraton Prague in the... More 

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Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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