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All 668 Prague hotels

Sheraton Prague Charles Square Hotel

5.0 of 5 Hotel   |   Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
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Sheraton Prague Charles Square Hotel
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Ranked #188 of 668 hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
hotelier2510 Honolulu, Hawaii
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713 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Honolulu, Hawaii
Top Contributor
64 reviews 64 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited Prague in August - since we arrived via train from Vienna, we requested a Hotel Pick-up, all went perfect - since our room was not ready we had lunch in the hotel restaurant where we were the only customers, the food was not very Czech influenced , but OK - location of the hotel is great easy to reach... More

Was this review helpful? Yes 1
5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear hotelier 2510, Thank you for your Tripadvisor contribution. We are so happy to read your review and that you enjoyed your stay in our hotel. Hotel central location is on of the biggest benefits appreciated by our guests as well as our trained staff with professionall customer attitued. We hope to see you again in the future. Kind Regards... More

Miami, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I went to Prague in July and this hotel was simply amazing. The room was spacious and very clean. We had a great view also. At the bar the cocktails were cheap and very delicious. I would return when I am in Prague again. 5 stars

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Melbourne, Australia
Top Contributor
69 reviews 69 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

reliable brand and our stay didn't disappoint. beautiful big room with a lovely big bed. walkable distance to the city centre and helpful staff. not exactly a budget option but a very comfortable stay with excellent standards of cleanliness and attention to detail. enjoyed our stay here.

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5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear Sarah H, Thank you for your kind comments. We are very pleased that Sheraton Charles Square Hotel fulfil your expecatitions and you have enjoyed you stay. We are grateful for your time and effort in writing this review and very much look forward to welcoming you back. With best regards Ondrej Kazda Director of Sales More

Warsaw, Poland
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

Travelling to Prague often I decided to stay on Sheraton this time. Brand that I highly value. To my greatest surprise when I wanted to check in, the receptionist whispered: "booked out". Asked if there is a problem, she said - "no no no" and called for a manager. Nice lady literally walked me out of the hotel directly to... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in Junior Suite room, the room was large and clean. Service was great, they even organised a birthday cake for my friend's birthday even though we didnt tell them it was his birthday. Rooms were good quality similar to all other Sheratons. The only downside is that we had to go through a corridor into a small room before... More

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Sweden
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went to Prague just for 3 days and decided staying at Sheraton (we are SPG members). Check-in and check-out The receptionists who checked us in (young women) seemed to have a problem understanding simple questions, were rude to us and not customer service oriented. However, the receptionist who checked us out (young man) was 100% professional, easy going and... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Not a large bustling hotel but nice with not too many rooms.everything was nice and clean. The suite I stayed at the rooftop was nice as it had a balcony overlooking some building. Nice to relax on a summers day. City Centre is a 7 minute walk and old town 15 to 20mins. The cocierge will always try to sell... More

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Sheraton_Praha, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Tri-shah R, I would like to thank you for sharing your feedback with us. Sheraton Prague Charles Square Hotel is located on a very edge of a New Town of Prague with Old Town of Prague. As you mentioned in your review, this is just few steps from the main attractions, which makes it an ideal location for both... More

Los Angeles, California, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were not planning a trip to Prague, it just sort of happened, and we scrambled at the last minute for a place to stay. Trusting our past Sheraton experiences, we booked in despite mixed reviews. The hotel is in a great location. Lots of good restaurants within walking distance, but far enough from the old city center to be... More

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Sheraton_Praha, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Kevin H, thank you so much for being with us and for your continuous loyalty towards Sheraton Hotels and Resorts. It has indeed been a great pleasure to make your stay an exceptional experience. I am so much glad you enjoyed the great benefit of upgrading your stay to one of our comfortable Suites. Our aim is to create... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel good location.... Rooms are well designed and spacious love the 8th floor room... my family and I enjoyed the service and breakfast .... concierge and Front desk staff are helpful. its nice boutique hotel...

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Sheraton_Praha, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear john k, thank you so much for your nice review and great feedback. We in Sheraton Prague Charles Square Hotel wish to make each stay an exceptional experience and are always willing to go the extra step to reach that. I sincerely hope to be able to welcome you on your next stay with us personally. Warmest regards, Front... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel was great. Being a SPG member for a long time we expected the quality of service to impress us. The Sheraton Prague ticked all the boxes the staff were very warm, Right from the bell captain who took our bags to the waitress who served me a great meal, everyone was kind and warm. The... More

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Sheraton_Praha, Front Office Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Pranav S, this is a wonderful review you have rated us with. Thank you so much for sharing it online. Our Premium Duplex Suites provide a unique accomodation in a two levels suite. As the Sheraton Prague Charles Square Hotel is placed in a historical building from 19th century, all rooms are slightly different, have their own charm and... More

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Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
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Also Known As:
Sheraton Prague

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#25 Spa Hotel in Prague #99 Business Hotel in Prague #116 Family Hotel in Prague #139 Luxury Hotel in Prague #162 Romantic Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 
Number of rooms
160

Questions & Answers

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1 question
16 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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