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All 668 Prague hotels

Sheraton Prague Charles Square Hotel

5.0 of 5 Hotel   |   Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
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Sheraton Prague Charles Square Hotel
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80%
Ranked #193 of 668 hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Bill W New York, New York, United States
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724 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
New York, New York, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

i just spent three nights at this hotel, and it was fantastic! this hotel has done a great job of taking several old buildings and converting them into a comfortable and modern hotel. the hotel is a very short walk off the all of the main action in old town - it is less than 10 minutes away from the... More

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Jakarta
Top Contributor
66 reviews 66 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Sheraton has always been a reliable brand for my business travel. I rarely felt disappointed. The check in process was smooth. I had to add an extra night to my reservation, which was accommodated swiftly. Everyone was friendly, helpful and attentive. The room (I booked a junior suite) was spacious, with separate bathroom area, work area and sleeping+living room area.... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sheraton for 4 nights. Overall I would say it was average. Clean, adequate rooms. The best part is the Starwood lounge - with which you get breakfast and happy hours included. The fitness center looks a bit dated, and the spa is not that great (expected more from a Sheraton). The food's actually pretty good- even... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just finished a month-long stay at the Sheraton and could not be more pleased with my stay. I traveled with my husband and our 10-month old baby. From the beginning to the end, we found everyone incredibly helpful and accommodating. I would definitely recommend a stay here. The pros: - Location - I was worried that some people mentioned... More

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Gaithersburg, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a very cute, pleasant hotel. However, it is a bit of a hike from most attractions that a tourist would want to visit. Prague is a very walkable city. But at the end of the day, after trekking back to the hotel there were not any restaurant options in the immediate vicinity. And it's not necessarily in an... More

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Miami, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed with my family at the beautiful Sheraton Prag hotel from August 6th to 8th, it was a really unique special experience. Starting from the doorman / valet, then front desk staff, restaurant staff, managers, all staff members were always very helpful, they all made our stay very comfortable and unforgettable. The rooms were impeccably clean every day and... More

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Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Prague Charles Square Hotel last month. This is the 2nd time I've stayed at the hotel - the last was 18 months ago. While my initial stay was good, I'm pleased to say that the hotel staff is now top notch. The staff was friendly and went above board to be helpful. They helped me... More

Was this review helpful? Yes 1
5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear guest Karen K, Allow me to thank you for staying in Sheraton Prague Charles Square hotel and for your kind review of our hotel. I was pleased to read, that our constant staff training process is very effective and you found our team friendly and efficient. I am looking forward to share your words with the rest of the... More

Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there one night during an event in Prague. Very well located and of very good quality, just as you would expect from a Sheraton. Room was nice, breakfast according to the hotel class. All in all a very good stay, however if it wouldn't have been for the event, I would most likely have chosen another hotel - since... More

Was this review helpful? Yes 1
5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear guest binomsc, Thank you for sharing your positive feedback with fellow travelers, and giving us the chance to read about your experience. Our managament team and hotel staff constantly work on a progress to increase the level and quality of service standard reflecting price range with other 5 star hotels in Prague. However room rate may vary depending on... More

Pollone, Italy
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Not far from the down town, a very confortable hotel, well equipped, staff very kind and efficient. Good the service in the lounge club, with food and dringks all day long. The rooms are spacious and very elegant. Well organized also the transfer from the airport, if you have the chance to ask for it.

Was this review helpful? Yes 1
5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear guest Marco V, Thank you for your valuable feedback shared on Tripadvisor with other travellers. We are pleased to see you enjoyed your stay with Sheraton Prague Charles Square hotel and we are looking forward to welcome you again in our hotel. With best reards. Ondrej Kazda Director of Sales More

boston
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Prague is a beautiful, immaculate hotel near the center of Prague. The best part of our stay was the friendly staff- from check in to the helpful concierge, to Frank at the rooftop bar who was extremely friendly and informative about the area. Thank you for a great stay.

Was this review helpful? Yes
5Andrew, Director of Sales at Sheraton Prague Charles Square Hotel, responded to this review

Dear guest 40inboston, Thank you for choosing Sheraton Prague Charles Square Hotel and for sharing your experience following your very recent stay. It's been a pleasure hosting you and we are more than happy that your stay was a great one.I will share your positive feedback with hotel staff especially with Frank. Once again, thank you for your wonderful review... More

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Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
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Also Known As:
Sheraton Prague

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#25 Spa Hotel in Prague #98 Business Hotel in Prague #107 Family Hotel in Prague #142 Luxury Hotel in Prague #159 Romantic Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 
Number of rooms
160

Questions & Answers

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New York City, New York
29 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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