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The Mark Luxury Hotel Prague

Travelers' Choice award winner
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Hybernska 12, Prague 11000, Czech Republic (Formerly Kempinski Hotel Hybernska Prague)
Best prices for: 1 room 1 guest
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The Mark Luxury Hotel Prague
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The Mark Luxury Hotel Prague
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558 reviews from our community

Traveler rating
    446
    79
    24
    5
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • Dutch first
  • English first
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There are newer reviews for The Mark Luxury Hotel Prague
See the most recent reviews
Melbourne Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 14, 2012

We stayed four nights at the Kempinski and found it to be very convenient to all the attractions we wanted to go to. Check in was very efficient and quick. Most staff we dealt with spoke very good English which was a relief because my Czech is not good! Staff were friendly and very pleasant. The concierge also helped organise... More 

Was this review helpful? Yes 1
PeterKnoll, General Manager at The Mark Luxury Hotel Prague, responded to this review

Dear guest, thank you for your extensive review of our hotel and Prague. We are very happy that overall we have met your expectations and that you enjoyed your stay in the Kempinski Hotel Hybernska and the city of Prague. Concerning your comment on the TV, please note that we do offer both, a current Block Buster film selection, which... More 

Galway, Ireland
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2012

This hotel is modern & offers all comforts for the short-term traveller. It is located in the centre of Prague and we found we could access most of the main sites by foot from the hotel. Breakfast was excellent and front of house staff were efficient and helpful. Our room was located towards the rear of the hotel and our... More 

Was this review helpful? Yes 1
Management response:

Dear guest, thank you very much for taking the time and troubles to enter a review here on TripAdvisor. We are very happy to hear that overall you enjoyed your stay with us and especially our breakfast and front of house employees. It is our aim to ensure that guests have a memorable experience and try our utmost that this... More 

Prague, Czech Republic
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2012

As a regular customer at the Kempinski in Prague I thought I should review the hotel. From the moment you walk in the staff make you feel welcome. Simple and efficient check in procedure. Up to the rooms - all are extremely spacious for a city centre hotel and all come with a kitchette for added comfort. Very spacious bathrooms... More 

Was this review helpful? Yes
Management response:

Dear guest, thank you very much for your review here on TripAdvisor, which is highly appreciated. We are very happy that you enjoy your regular visits to our hotel and that we make you welcome in a special way every time you return to the Kempinski Hotel Hybernska Prague. Glad to hear as well that you do not have any... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2012

My husband and I attended a Medical Congress in-Prague. I would like to highly commend Nicky Simek, one of the staff at the Kempinski Hotel, who went out of his way to advise us daily where to go and what to do. He helped make our stay very enjoyable and his friendliness was really welcome in a strange city. Professor... More 

Was this review helpful? Yes 1
Management response:

Dear Professor and Mrs Stanley Levy, thank you very much for your feedback on your most recent stay here at the Kempinski Hotel Hybernska Prague. With pleasure I read the entry and especially the mention about our employee Nicky who managed to assist you in every way possible to make your visit a most comfortable and enjoyable one. We hope... More 

Weston, Florida
Top Contributor
56 reviews 56 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 28, 2012

Very modern hotel just a 5 minute walk away from all the action. Staff was friendly. Hotel was super clean. Shower tub was very steep so dont stay here if you are old and have difficulty getting in and out of a shower tub. Room had a sitting room and bedroom. Bed was comfortable but the pillows sucked. They did... More 

Was this review helpful? Yes
Management response:

Dear Guest, thank you very much for your entry into TripAdvisor, we very much appreciate your comments and feedback. We are also very happy to hear that we overall succeeded with your expectations and that you were very happy about our services offered, especially our garden facilities. One tip for future trips (and other travelers), ask for a room with... More 

Hudson Valley, NY
Top Contributor
113 reviews 113 reviews
51 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 17, 2012

The Hybernska is a lovely place -- a conversion of an old palace in a part of town that is slowly being gentrified. It's slightly off the beaten track, but close enough to the Obecni Dum (the magnificent municipal hall, in all its Art Nouveau splendor) to be in the thick of things quickly. The service was impeccable, the breakfast... More 

Was this review helpful? Yes 1
PeterKnoll, General Manager at The Mark Luxury Hotel Prague, responded to this review

Dear guest, thank you for leaving a review about the Kempinski Hotel Hybernska Prague and your most recent stay with us. Very happy to hear that you indulged in our services and offerings and took advantage of the upgrade possibility, which we do offer upon check in, depending on the season at a minor fee. Being located just few meters... More 

Bangkok
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 15, 2012

Nice hotel in the city center. I love the service in the hotel restaurant, the staff is very delicately helpful. However, the variety of food seems to be too litlle.

Was this review helpful? Yes
PeterKnoll, General Manager at The Mark Luxury Hotel Prague, responded to this review

Dear guest, thank you very much for your valued feedback to your stay with us at the Kempinski Hotel Hybernska Prague. It was very good to hear that you enjoyed the services provided by our team and that you had an enjoyable time with us. Very sorry to hear that our food selection did not meet your expectations. Due to... More 

Dubai, Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2012

Staying at the Kempinski, Prague was exceptional. The hotel sits on a central, but quiet location walking distance for most attractions in Prague. The experience within the hotel is second to none; large spacious and beautiful rooms, delicate / non-intrusive staff, opens spaces in and out of the hotel (garden, bar, lounge, etc) and a breakfast to die for. Highly... More 

Was this review helpful? Yes 1
PeterKnoll, General Manager at The Mark Luxury Hotel Prague, responded to this review

Dear guest, thank you very much for your shared view on your recent stay with the Kempinski Hotel Hybernska Prague. We are very happy that you overall enjoyed your stay with us and especially our breakfast, which is prepared a la minute for our guests to enjoy the freshest hot breakfast. We are sorry that we could not offer the... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 30, 2012

This hotel is a walking distance to all the attractions in the city. Hotel staff were very friendly (rare in Prague ) , you even get to have a private massage in the room! I must say i woke up excited everyday to the yummy breakfast that was waiting for us ! Excellent hotel !

Was this review helpful? Yes
TheaPalmer, Front Office Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, thank you very much for your time sharing your stay experience with us and fellow travellers. We are very pleased that our Front of House employees made you feel welcome and that you loved our breakfast selection which is carefully selected from fresh ingredients. We are looking forward to your next visit with us. Sincerely Thea Palmer Front... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 23, 2012

I would recommend this option just for the location. It is so conveniently located and everything you need around is a walk !! I found some attitude with few staff but I guess that is what you experience in general in Prague. But overall a good choice as you really wont spend much time in the hotel when you are... More 

Was this review helpful? Yes
TheaPalmer, Front Office Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, thank you for your comments. We are glad to hear that you had an enjoyable stay with us Sincerely Thea Palmer Front Office Manager More 

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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