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The Mark Luxury Hotel Prague

Travelers' Choice award winner
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Hybernska 12, Prague 11000, Czech Republic (Formerly Kempinski Hotel Hybernska Prague)
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The Mark Luxury Hotel Prague
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The Mark Luxury Hotel Prague
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528 reviews from our community

Traveler rating
    421
    75
    23
    5
    4
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75
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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    (528)
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Leicester, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Mark Luxury is within a 10 minute walk of the main square of Prague and about 20 minutes from the bridge over the river, so its location is great if you are visiting Prague as a tourist. However this hotel is also great for businesses having attended a course there last week. The bedroom facilities are excellent particularly if... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for our anniversary and had the most wonderful four-day break. We could not fault anything about the hotel, the staff, the food, the rooms, et cetera - it was all just perfect and would recommend to anyone wanting to celebrate a special event. The attention to detail was amazing and I would class this as higher than... More 

Was this review helpful? Yes
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, Thank you very much for your detailed review of your recent stay at hotel The Mark. With pleasure we have read your comments on our hotel and we honestly believe your experience represents a true example of so many of our satisfied guests. We are very happy to read you have enjoyed our hotel in general. With kind... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
527 helpful votes 527 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here with my husband for 3 nights, we had a free up grade on arrival, the room was great with a spiral staircase and small kitchen area, it was very clean. The staff are very friendly and helpful. Breakfast was great and service excellent!! Will definitely stay again.

Was this review helpful? Yes
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, Thank you for sharing your review. It was more than a pleasure for us learn that you had a “wonderful time” with us and overall fully enjoyed your stay from the breakfast, to the service of our team members to the location. We hope that on your next visit to Prague, hotel The Mark will be your preferred... More 

Nuremberg, Germany
1 review
5 of 5 stars Reviewed 6 days ago NEW

Last Weekend we stayed (5 persons) in the Mark´s Hotel in Prague. It´s one of the best Hotels we know in Europe. The place ist perfect for starting sightseeing by foot. The interior design in sensational; the breakfast amazing. The staff ist attentive and very pleasant. The Concierge - Mr. Libor - was very helpful and booked for us the... More 

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TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Gabriela, Thank you for your extensive feedback on your recent stay. We were pleased to read that you were happy with your stay with your friends at our hotel and we highly appreciate your kind comments in regard to the services provided and our staff. We would be pleased to welcome you back in the future. With kind regards,... More 

Zvolen, Slovakia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we stayed in more hotels in central Europe last few days. The Mark / exkempinski hotel / looks very good, nice lobby and garden, service very friendly and helpfull, location in the centre, rooms elegantly designed

Was this review helpful? Yes
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Jan S., Thank you for sharing your review. We hope that you enjoyed Prague and hotel The Mark will have the opportunity to welcome you soon back. With kind regards, Karla Kutláková Rooms Division Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has it all. Spacious luxury bedrooms, quality and plentiful breakfast and first class service from all. Best of all the concierges, Libor and Radek are very knowledgeable and so helpful and ensured we had an amazing time and all the best and fun places.

Was this review helpful? Yes
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Adam, thank you very much for your positive review about your recent stay with us. It is our pleasure to read that the comfort of our spacious rooms together with our staff made you feel like home. We look forward to welcoming you back in the future. With kind regards, Karla Kutláková Rooms Division Manager More 

Marbella, Spain
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A luxurious hotel where the staff can't do enough to look after you. Spacious rooms, great food and an overall pleasure to stay in. A special mention of the Concierge,"Libor", he made a million dollar stay into a ten million dollar stay! Highly recommended.

Was this review helpful? Yes 1
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, It gives me great pleasure to read how much you enjoyed your stay. We constantly invest in hotel The Mark so our provided facilities and services ensure the most enjoayable experience for our guests. We would be happy if we could welcome you back to our hotel in the near future. With warmest regards, Karla Kutláková Rooms Division... More 

NYC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was incredible. From the Doorman and Front Desk to the Concierge, restaurant servers and the GM, we have rarely experienced such a high level of customer service. Other properties can learn a lot from this hotel. The duplex garden view suite was first class, plus an amazing bathroom. And the breakfast was over the top. The chef brought... More 

Was this review helpful? Yes 1
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, Thank you for spending your time and sharing with other travellers as well as us your opinion on the product & services provided during your recent stay at hotel The Mark. We hope that we will have the opportunity of welcoming you back again. With kind regards, Karla Kutláková Rooms Division Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After reporting an initial problem with a small room I was upgraded without any issue. Management and staff were very helpful. Everywhere was spotlessly clean. Big selection for breakfast. Very close to local sites. Highly recommended, which is something I do very rarely.

Was this review helpful? Yes 1
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear John D., Thank you for commenting regarding your stay at The Mark, on Tripadvisor.com. We are pleased to learn that you enjoyed your stay and hope to welcome you soon back again. With kind regards, Karla Kutláková Rooms Division Manager More 

London
Top Contributor
118 reviews 118 reviews
25 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was pure class and efficiency from start to finish.... You were greeted on arrival with a doorman, who saw us into the hotel, we were then offered water with fresh Lime, Lemon or cucumber juice. Our rooms were all ready early. So no delays at all.... The rooms were the best I have ever stayed in, with a... More 

Was this review helpful? Yes 1
TheMarkPrague, Rooms Division Manager at The Mark Luxury Hotel Prague, responded to this review

Dear Guest, Thank you very much for your comment regarding your stay at hotel The Mark. With pleasure we have read your comments on our hotel and we honestly believe your experience represents a true example of so many of our satisfied guests. We are very happy to read you have enjoyed our hotel in general. We hope that you... More 

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
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