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Spa Resort Sanssouci

Certificate of Excellence
4.0 of 5
Hotel website
U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
Spa Resort Sanssouci
Best prices for: 1 room 1 guest
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Ranked #10 of 90 Hotels in Karlovy Vary
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 8, 2013
Happytravels017 New York City, New York
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149 reviews from our community

Traveler rating
    98
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    6
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33
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • Czech first
  • Danish first
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  • German first
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There are newer reviews for Spa Resort Sanssouci
See the most recent reviews
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2013

If you would want to pay an additional $50 for email correspondance prior to your stay at the hotel this hotel will be for you.... They will charge you for that at the check out, so no details by email for those willing to save...:). I asked questions by email Dr. Frankova... Also, like in good Soviet time, guests to... More 

Was this review helpful? Yes 6
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Felicia, Thank you for choosing our hotel for your stay. Let me respond to your comments that are rather brief and misleading and readers without further knowledge will certainly find them difficult to understand because initially we had the same problem. After checking information on your stay with our colleagues we would like to inform you about the following:... More 

New York City, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2013

I enjoyed my week at Sanssouci and especially enjoyed the wonderful pool, sauna, steam room and treatments. We also did the water aerobics which you can purchase and add on to your stay and loved it and would recommend it highly. We also were thinking of doing the Nordic walking, also an add on but didn't have time but saw... More 

Was this review helpful? Yes 3
Jan K, Manager at Spa Resort Sanssouci, responded to this review

We thank you for visiting the Spa Resort Sanssouci, for your wonderful evaluation of our resort and for recommending its services. We are delighted to hear about your satisfaction with our services. Your favorable opinion is priceless for us. We will be honored and pleased to welcome you to our Resort in the future again. We are already looking forward... More 

Bristol, United Kingdom
Top Contributor
143 reviews 143 reviews
42 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed January 1, 2013

We stayed in the blue hotel area (there is another building called the green area too) one night. Check in was very friendly although some of the receptionists only speak German which was not a problem for me but might be tricky I you don't speak it or Czech. Despite asking for a Queen or King bed we got 2... More 

Was this review helpful? Yes 2
Jan K, Manager at Spa Resort Sanssouci, responded to this review

First, let us thank you for choosing our facility and sharing your opinion with us. Your comments will help us to improve the quality of our services. We regret to hear about your communication problems. Our staff is currently taking language courses and can communicate not only in German but also in English and Russian. Our beds are available either... More 

Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
113 reviews 113 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 7, 2012

A pleasant hotel with great views (our room was on the 6th floor) of the wooded hills and palace-like hotels nearby. The elegant rooms are just big enough but the bathrooms are quite small. Although a bit out of town, there is a free hotel shuttle to the hot springs area in town a few times a day (timetable in... More 

Was this review helpful? Yes
Management response:

We appreciate your positive statement. We are happy you enjoyed your stay with us. You are right. Being situated not far from the center yet in a quite neighborhood, our facility is an ideal place for rest and relaxation. We hope you will come back soon. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2012

Good place to get your treatments. The bus stop is just next to the hotel.We had a nice view out of the room. We are coming back in Augustus this year.

Was this review helpful? Yes 2
koutny, Manager at Spa Resort Sanssouci, responded to this review

Thank you for your opinion. We are glad you liked your stay in our Resort. We are looking forward to your next visit in August. More 

London
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 19, 2012

A very clean hotel with excellent choice of spa treatment. It also has a decent size swimming pool, basic gym and free (evening only) use of dry and wet saunas. Staying in this spa resort hotel will make wonders if you need not only some medical treatment but also a good relaxation and de-stressing.. Though situated away from the town... More 

Was this review helpful? Yes 5
koutny, Manager at Spa Resort Sanssouci, responded to this review

We are sorry for delayed answer. Thank you for your opinion. We are glad you liked your stay in our Resort. You are right, the Spa Resort Sanssouci is not situated directly in the city center but in a quiet neighborhood, which makes it an ideal destination for rest and relaxation. There is a free shuttle bus for spa guests... More 

Naperville, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2012

All the promises from their website were delivered and the service was excellent. The staff is very friendly and helpful. Food was tasty with good variety. The hotel was spotless clean all around. Love the underground parking-garage, didn’t have to dig the car out of snow in the morning. Will come back soon for the next visit when I am... More 

Was this review helpful? Yes 2
koutny, Manager at Spa Resort Sanssouci, responded to this review

We thank you for choosing our facility and for your favorable evaluation. We are truly delighted to hear that you would like to come back. We look forward to your next visit. More 

Amsterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 15, 2011

It was nice place to restore your health with full board. The staff was perfect, room was clean and big enough with nice view. The meal was unbelievable , huge choice and delicious.

Was this review helpful? Yes 4
koutny, Manager at Spa Resort Sanssouci, responded to this review

We owe you many thanks for your visit and favorable evaluation. This is the best reward we can get for our efforts. We believe we will have an opportunity to welcome you to the Spa Resorts Sanssouci again. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2011

Das dritte Mal habe wir nun mit meinem Mann das Sanssouci zum zweiwoechigen Kuraufenthalt besucht. Wir kommen gerne wieder wegen dem guten Preis-Leistungs-Verhaeltnis: ruhig sonnige Lage in schoener Natur, sehr angenehmes und freundliches Personal, gutes und reichhaltiges Essen, gemuetliche Zimmer mit Balkon und schoener Aussicht, alles sauber und gepflegt. Vor allem sehr gute Kuranwendungen von erfahrenen Aerzten und Therapeuten. Viele... More 

Was this review helpful? Yes 4
koutny, Manager at Spa Resort Sanssouci, responded to this review
Google Translation

Vielen Dank für Ihren Aufenthalt im Spa Resort Sanssouci und die sehr nette Bewertung unserer Leistungen. Es freut uns sehr,... More 

syria
Top Contributor
95 reviews 95 reviews
25 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed August 6, 2011

i stayed at this hotel last april for four nights to attend a confrence held in hotel thermal. sorrounding area is calm and relaxing , but a little remote.. so you need to use the public transportation or to walk for 30 minutes to be at the center. frontdesk ladies were all extremely rude.. may be because their english is... More 

Was this review helpful? Yes 6
koutny, Manager at Spa Resort Sanssouci, responded to this review

We thank you for choosing the Spa Resort Sanssouci and for writing an evaluation that brings us a valuable feedback and an impulse to further improve our services. You are right that our hotel is not situated in the city center. Instead, it lies in a quiet, green neighborhood, a location appreciated by most of our guests. Public transportation connecting... More 

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