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Spa Resort Sanssouci

Certificate of Excellence
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U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
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Spa Resort Sanssouci
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (168)
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    (54)
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    (42)
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Plymouth, Wisconsin
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for two nights upon arriving in CZ. The hotel is a bit outside of the city center, but there a bus stop right across the street, and it's only 3 stops to the downtown area. Because it's quite hilly, it's a bit of a walk but doable if you're in good health. My room was basic but... More 

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Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a suite with half board at the Opera restaurant. All staff have been very helpful. The food was amazing. The facilities and the room very clean. Excellent location, easy to get to the center of Karlovy Vary. Would definitely stay there again. Highly recommended!

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Karlovy Vary, Czech Republic
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2015

Only good thing about this hotel is really nice and polite staff with good language skills at least in 3 languages (mostly Russian, German and Czech). Price for accommodation is so high for what? You really need to change carpets all over the hotel and paint the dirty walls, everything looks old and used, my first day found a lots... More 

Was this review helpful? Yes 7
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mr. Mirek, thank you for coming and staying at the Spa Resort Sanssouci even though you rated this experience negatively. Let us respond to some of your comments: - Many of our clients and we believe that the price of the stay corresponds to the quality of our services. - The carpets are cleaned and replaced and the rooms... More 

Brussels, Belgium
Level Contributor
1 review
4 of 5 stars Reviewed May 21, 2015

I really liked this hotel and the place, it is indeed a very beautiful city. We had a technical problem with our car the last day, hotel's staff was very helpful and kind to us. Karlovy Vary is worth seeing!

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Carina, Thank you for having chosen the Spa Resort Sanssouci for your relaxation trip. At the same time, thank you for your feedback. We believe you will choose to stay with us again when you visit Karlovy Vary next time. Kind Regards More 

Karlovy Vary, Czech Republic
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2015

Very nice quiet location, only 5 min by the free transportation on city bus or by pleasant walk to the centre, landmarks, theatre, Cafes, hotels,churches etc. as well to colonnades with thermal mineral springs having curing/preventing effect on metabolic disorders. Interestingly, these mineral springs offer drinking cure,which was, in the past, the only known treatment for a management of diabetes... More 

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Ms Libuše, thank you for staying in the Spa Resort Sanssouci. At the same time, thank you for the positive feedback on our hotel. We are happy our treatment relieved you of your ailments. We apologize for the trouble with the internet and the iron on the floor. Iron is also available at the hotel reception and our hotel... More 

Istanbul, Turkey
1 review
4 of 5 stars Reviewed May 4, 2015

excellent location and good price. very clean and quiet hotel. staff is very friendly. poor wifi in rooms. No facility inside the hotel except the spa, but it's in downtown walking area,very close to bars&restaurant&shopping. recommended.

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Ms Berrak, thank you for staying in the Spa Resort Sanssouci. At the same time, thank you for your feedback. The whole hotel has a Wi-Fi coverage, unfortunately, the signal is sometimes unstable, however, we do not have problems with the connection. There are music and dance evenings in the hotel three times a week and piano soirées on... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

I stayed 4 weeks during the off season to address a variety of health concerns, and by the time I completed my treatment I felt like a new person. The accommodations were very comfortable and clean; the staff was excellent, very polite and always available to assist; the food buffet offered tremendous variety and everything was delicious; all treatment personnel... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mr. Gasparyan! Thank you for choosing the Spa Resort Sanssouci for your stay. We are pleased to hear that you were so satisfied with our services and staff, above all, that you appreciated the quality of our procedures. We are very happy that you will choose one of our numerous packages every year in the future and that you... More 

Barcelona, Catalonia, Spain
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

I went during their off season, so that may be the reason for the low price, but I was extremely satisfied with the price for what services I received. The food was delicious, and the sauna, pool and whirlpool were very nice. It is a bit far from the city center but close to a bus stop. I was disappointed... More 

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Kirsten, Thank you for choosing the Spa Resort Sanssouci for your romantic stay in Carlsbad. We are very happy you enjoyed this short stay with us and we hope your steps will lead to the Spa Resort Sanssouci again, next time you visit Carlsbad. Yours sincerely More 

Prague, Czech Republic
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

The hotel is excellent, located within a longer walk from the city centre but there is a bus stop nearby. Everything was clean and perfectly serviceable and the staff was amazing. We got a thorough welcome instruction on where and what is included in our spa package, we were introduced to the restaurant offer in a similar fashion. There is... More 

Was this review helpful? Yes
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Anna, We are very pleased by the evaluation of your stay in the Sanssouci Spa Resort and we would like to thank you for choosing to stay with us. Your words of appreciation are very nice to read, nevertheless, they also present an obligation for us to keep working hard and strive for excellent quality of our services,... More 

Canvey Island
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Just spent seventeen days at this superb spa resort. This is the second time we have been here and I for one am going home feeling fit and healthy once again. The spa treatments are superb, our room was really comfortable and the food was excellent. I really wish that the management of this facility would promote their services in... More 

Was this review helpful? Yes 2
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