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Spa Resort Sanssouci

Certificate of Excellence
4.0 of 5
Hotel website
U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
Spa Resort Sanssouci
Best prices for: 1 room 1 guest
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Ranked #10 of 90 Hotels in Karlovy Vary
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 15, 2015
Jack G Los Angeles, California
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148 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

I stayed 4 weeks during the off season to address a variety of health concerns, and by the time I completed my treatment I felt like a new person. The accommodations were very comfortable and clean; the staff was excellent, very polite and always available to assist; the food buffet offered tremendous variety and everything was delicious; all treatment personnel... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mr. Gasparyan! Thank you for choosing the Spa Resort Sanssouci for your stay. We are pleased to hear that you were so satisfied with our services and staff, above all, that you appreciated the quality of our procedures. We are very happy that you will choose one of our numerous packages every year in the future and that you... More 

Barcelona, Catalonia, Spain
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

I went during their off season, so that may be the reason for the low price, but I was extremely satisfied with the price for what services I received. The food was delicious, and the sauna, pool and whirlpool were very nice. It is a bit far from the city center but close to a bus stop. I was disappointed... More 

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Kirsten, Thank you for choosing the Spa Resort Sanssouci for your romantic stay in Carlsbad. We are very happy you enjoyed this short stay with us and we hope your steps will lead to the Spa Resort Sanssouci again, next time you visit Carlsbad. Yours sincerely More 

Prague, Czech Republic
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

The hotel is excellent, located within a longer walk from the city centre but there is a bus stop nearby. Everything was clean and perfectly serviceable and the staff was amazing. We got a thorough welcome instruction on where and what is included in our spa package, we were introduced to the restaurant offer in a similar fashion. There is... More 

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Anna, We are very pleased by the evaluation of your stay in the Sanssouci Spa Resort and we would like to thank you for choosing to stay with us. Your words of appreciation are very nice to read, nevertheless, they also present an obligation for us to keep working hard and strive for excellent quality of our services,... More 

Canvey Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Just spent seventeen days at this superb spa resort. This is the second time we have been here and I for one am going home feeling fit and healthy once again. The spa treatments are superb, our room was really comfortable and the food was excellent. I really wish that the management of this facility would promote their services in... More 

Was this review helpful? Yes 2
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 19, 2014

Firstly, me and my family travel to Carlsbad for seven years. We have been to different hotels from Carlsbad Plaza to Dvorak. We arrived here only two days ago and payed for full board including spa procedures for 10 days stay. This hotel is huge which consists of three sectors. Nobody made a hotel tour and didn't show where spa... More 

Was this review helpful? Yes 6
Jan K, Public Relations Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs. Aziya, We thank you for choosing our Spa Resort Sanssouci for your spa stay, the more sorry we are to hear about your dissatisfaction with our facility. We verified all your comments. It is a pity you did not contact our manager on duty who was present at the hotel every day and who was competent to assist... More 

Tampere, Finland
2 reviews
4 of 5 stars Reviewed March 7, 2014

The resort offered services for various needs. Our hotel room was clean and luxurious, the pool area was very nice and the procedures were relaxing. For a very economical price we were provided with accommodation, half board and two procedures per person. The breakfast and dinner buffets were adequate and good. The other night we were offered a wonderful dinner... More 

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Moscow, Russia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 7, 2013

I loved this hotel and resort. I went there after an emotional upheaval, it turned out, this holiday - just what I need. In the ticket includes all meals and procedures. Meals according to the diet prescribed by doctors. Procedure, I chose the most harmless and pleasant. On the territory of peace and quiet. Its own key to the case.... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Madam, Allow us to sincerely thank you for your marvellous appraisal and especially for staying at the Spa Resort Sanssouci. We are pleased that your stay at our resort helped you recuperate since it is our primary mission. We hope that you will return in the future because regular prevention is essential for your body and the best is... More 

Moscow, Russia
Top Contributor
123 reviews 123 reviews
115 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed July 25, 2013

It must be completely different point of view, because for me it was a place for a business stay. I booked it not as a part of holiday package but via official website 3 months beforehand. The rate was flexible (including Half Board) but still hotel blocked the full amount for the 3-night stay well in advance and my bank... More 

Was this review helpful? Yes
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Madam, We wish to thank you for staying at the Spa Resort Sanssouci and namely for your appraisal and comments, to which we would like to respond. • As regards your credit card payment, we proceed in accordance with the valid Payment Terms and Conditions, which are made available in advance. Because you have reserved your stay through our... More 

Canvey Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 15, 2013

I was a little sceptical when my wife said she wanted a Spa holiday. I thought it was all in the mind that drinking mineral water was good for you. HOW WRONG can you be, I cant wait to go back, I feel so much better after 16 days of treatments.My health has much improved and I haven't had back... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Guest, We are glad to learn that despite your initial doubts about your wife’s choice of vacation you became enthusiastic about this kind of relaxation. We believe that people should invest into health prevention programs and seek them, ideally, in one of the best facilities of this sort; i.e. in the Spa Resort Sanssouci. Let me respond to you... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2013

If you would want to pay an additional $50 for email correspondance prior to your stay at the hotel this hotel will be for you.... They will charge you for that at the check out, so no details by email for those willing to save...:). I asked questions by email Dr. Frankova... Also, like in good Soviet time, guests to... More 

Was this review helpful? Yes 6
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Felicia, Thank you for choosing our hotel for your stay. Let me respond to your comments that are rather brief and misleading and readers without further knowledge will certainly find them difficult to understand because initially we had the same problem. After checking information on your stay with our colleagues we would like to inform you about the following:... More 

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