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All 89 Karlovy Vary hotels

Spa Resort Sanssouci

4.0 of 5 Spa   |   U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
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Spa Resort Sanssouci
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Ranked #8 of 89 Hotels in Karlovy Vary
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 11, 2014
Pushkin_13 Canvey Island
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132 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • English first
  • German first
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  • Portuguese first
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Canvey Island
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Just spent seventeen days at this superb spa resort. This is the second time we have been here and I for one am going home feeling fit and healthy once again. The spa treatments are superb, our room was really comfortable and the food was excellent. I really wish that the management of this facility would promote their services in... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 19, 2014 via mobile

Firstly, me and my family travel to Carlsbad for seven years. We have been to different hotels from Carlsbad Plaza to Dvorak. We arrived here only two days ago and payed for full board including spa procedures for 10 days stay. This hotel is huge which consists of three sectors. Nobody made a hotel tour and didn't show where spa... More 

Was this review helpful? Yes 3
Jan K, Public Relations Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs. Aziya, We thank you for choosing our Spa Resort Sanssouci for your spa stay, the more sorry we are to hear about your dissatisfaction with our facility. We verified all your comments. It is a pity you did not contact our manager on duty who was present at the hotel every day and who was competent to assist... More 

Tampere, Finland
2 reviews
4 of 5 stars Reviewed March 7, 2014

The resort offered services for various needs. Our hotel room was clean and luxurious, the pool area was very nice and the procedures were relaxing. For a very economical price we were provided with accommodation, half board and two procedures per person. The breakfast and dinner buffets were adequate and good. The other night we were offered a wonderful dinner... More 

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Moscow, Russia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 7, 2013

I loved this hotel and resort. I went there after an emotional upheaval, it turned out, this holiday - just what I need. In the ticket includes all meals and procedures. Meals according to the diet prescribed by doctors. Procedure, I chose the most harmless and pleasant. On the territory of peace and quiet. Its own key to the case.... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Madam, Allow us to sincerely thank you for your marvellous appraisal and especially for staying at the Spa Resort Sanssouci. We are pleased that your stay at our resort helped you recuperate since it is our primary mission. We hope that you will return in the future because regular prevention is essential for your body and the best is... More 

Moscow, Russia
Top Contributor
124 reviews 124 reviews
116 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed July 25, 2013

It must be completely different point of view, because for me it was a place for a business stay. I booked it not as a part of holiday package but via official website 3 months beforehand. The rate was flexible (including Half Board) but still hotel blocked the full amount for the 3-night stay well in advance and my bank... More 

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Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Madam, We wish to thank you for staying at the Spa Resort Sanssouci and namely for your appraisal and comments, to which we would like to respond. • As regards your credit card payment, we proceed in accordance with the valid Payment Terms and Conditions, which are made available in advance. Because you have reserved your stay through our... More 

Canvey Island
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 15, 2013

I was a little sceptical when my wife said she wanted a Spa holiday. I thought it was all in the mind that drinking mineral water was good for you. HOW WRONG can you be, I cant wait to go back, I feel so much better after 16 days of treatments.My health has much improved and I haven't had back... More 

Was this review helpful? Yes 1
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Guest, We are glad to learn that despite your initial doubts about your wife’s choice of vacation you became enthusiastic about this kind of relaxation. We believe that people should invest into health prevention programs and seek them, ideally, in one of the best facilities of this sort; i.e. in the Spa Resort Sanssouci. Let me respond to you... More 

Boston, Massachusetts
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2013

If you would want to pay an additional $50 for email correspondance prior to your stay at the hotel this hotel will be for you.... They will charge you for that at the check out, so no details by email for those willing to save...:). I asked questions by email Dr. Frankova... Also, like in good Soviet time, guests to... More 

Was this review helpful? Yes 6
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Felicia, Thank you for choosing our hotel for your stay. Let me respond to your comments that are rather brief and misleading and readers without further knowledge will certainly find them difficult to understand because initially we had the same problem. After checking information on your stay with our colleagues we would like to inform you about the following:... More 

New York City, New York
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 8, 2013

I enjoyed my week at Sanssouci and especially enjoyed the wonderful pool, sauna, steam room and treatments. We also did the water aerobics which you can purchase and add on to your stay and loved it and would recommend it highly. We also were thinking of doing the Nordic walking, also an add on but didn't have time but saw... More 

Was this review helpful? Yes 3
Jan K, Manager at Spa Resort Sanssouci, responded to this review

We thank you for visiting the Spa Resort Sanssouci, for your wonderful evaluation of our resort and for recommending its services. We are delighted to hear about your satisfaction with our services. Your favorable opinion is priceless for us. We will be honored and pleased to welcome you to our Resort in the future again. We are already looking forward... More 

Bristol, United Kingdom
Top Contributor
143 reviews 143 reviews
42 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

We stayed in the blue hotel area (there is another building called the green area too) one night. Check in was very friendly although some of the receptionists only speak German which was not a problem for me but might be tricky I you don't speak it or Czech. Despite asking for a Queen or King bed we got 2... More 

Was this review helpful? Yes 2
Jan K, Manager at Spa Resort Sanssouci, responded to this review

First, let us thank you for choosing our facility and sharing your opinion with us. Your comments will help us to improve the quality of our services. We regret to hear about your communication problems. Our staff is currently taking language courses and can communicate not only in German but also in English and Russian. Our beds are available either... More 

Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
95 reviews 95 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 7, 2012

A pleasant hotel with great views (our room was on the 6th floor) of the wooded hills and palace-like hotels nearby. The elegant rooms are just big enough but the bathrooms are quite small. Although a bit out of town, there is a free hotel shuttle to the hot springs area in town a few times a day (timetable in... More 

Was this review helpful? Yes
Management response:

We appreciate your positive statement. We are happy you enjoyed your stay with us. You are right. Being situated not far from the center yet in a quite neighborhood, our facility is an ideal place for rest and relaxation. We hope you will come back soon. More 

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Additional Information about Spa Resort Sanssouci

Address: U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spa Resort Sanssouci 4*
Number of rooms: 337
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Also Known As:
Spa Resort Sanssouci Hotel Karlovy Vary
Hotel Style:
#3 Family Hotel in Karlovy Vary
#6 Romantic Hotel in Karlovy Vary
#6 Luxury Hotel in Karlovy Vary
#7 Spa Hotel in Karlovy Vary

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