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Savoy Westend Hotel

Certificate of Excellence
Petra Velikeho 16, Karlovy Vary 36001, Czech Republic
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1 room 1 guest
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Savoy Westend Hotel
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100 Reviews from our TripAdvisor Community

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Traveler rating
    69
    21
    5
    3
    2
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16
54
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (26)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (14)
All months
Angelholm, Sweden
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had four excellent days on this very nice hotel. Very good atmosphere with a very friendly and service minded staff. Large nice room - a bit difficult to get the room cleaned even when I asked for it. We stayed there in a warm period, and it would have been nice, if the bed linen had been changed at... More 

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Moscow, Russia
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 29, 2015

This has always been a spa-hotel with a course of treatment and therapists to conduct it. But the further - the more spa-hotel is turning into a "normal" one. This leads to the loss of its spa-quality: nurses are rushing from one room to another, trying to serve two or even three clients in different places at a time. The... More 

Was this review helpful? Yes
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Natalia S, thank you very much for your kind review. It is a big pleasure that you highly evaluate our kitchen service and Reception staff. We are sorry to know that you were not completely satisfied with the spa treatment services. However, in order to provide the best quality spa experience for our guests we invest a lot of... More 

Las Vegas, Nevada
Level Contributor
385 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 738 helpful votes
5 of 5 stars Reviewed July 12, 2015

Stayed here a week. Very few Americans go here, but so glad we did. They have nicely connected 5 beautifully refurbished old buildings into one 5 star hotel, with medical spa and wellness spa. The rooms are beautifully furnished, very high standard of furnishings. Totally immaculate everywhere. It is the cleanest hotel I've ever stayed at. Nice amenities, everything worked.... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Pattayainsider, thank you very much for your kind review and your kind remarks regarding our services. It is a big pleasure for us to know you loved our location and rooms set up as well as celaning services or spa facility. We will work on the buffe choice in roder to make it more various. Once again I would... More 

Frankfurt, Germany
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 2, 2015

The hotel and the surroundings are beautiful. I loved every view of the hotel; from the ground and from my hotel window. We came here with a special offer on the rates and to be honest we paid the right price. Had we paid full price I would have been really disappointed. The design is lovely and luxurious and I... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Mrs. HSed 22, Allow me this opportunity to thank you for your kind review. It is unfortunate that you found our staff foreign languages' knowledges and spa facility organization unsatisfactory. We certainly take your comment into account. Once again I would like to thank you for all valuable comments as we constantly strive to provide the very best for... More 

Chelmsford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2015

We went here for 2 days on a Secret Escapes package. 2 nights with B & B. The staff could not have been friendlier and the package came with B & B, a dinner for 2, a lunch for 2 and a spa treatment. We upgraded our spa treatment to an hour sports massage, which was wonderful. The pool is... More 

Was this review helpful? Yes 1
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear sarahcoote, thank you very much for your wonderful detail review! It was our pleasure to have you in the SWH, and we are very glad you have enjoyed your stay with us! True that Our Spa center is one of the big Spa facilities in the city and we are really proud of the fact we are able to... More 

Surrey, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2015

We stayed at this hotel on the 17/5/15 for 2 nights .The hotel was very clean and very accomadating . Some staff spoke English and was always polite and helpful. The young lady who looked after the bowling stayed open for an extra hour for us to have an extra game. The only bad thing I would say is that... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear surreylayzell, thank you for your nice words! it is a pleasure to find out you had a pleasure time with Savoy Westend! Highly professional, pleasant and helpfull staff is our main priority so that our guests could feel themsleves as much comfortable as possible at our hotel. That's why it is so nice to hear from you compliments about... More 

Kiev, Ukraine
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 29, 2015

If you need to have a rest from a busy city/work life - go to this place. The town itself is not very noisy, and the hotel is situated so that town noise goes away from it. There's a doctor in the hotel, who can help you if you need some treatment. The town itself is known for its healing... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear netfreak2014, thank you very much for your nice review. It is a pleasure for us to know that you have enjoyed your stay in the Savoy westend Hotel. We are very glad you have mentioned our main positive points like perfect location, highly professional doctors , biggest swimming pool and what is very important -great food! We are looking... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 12, 2015

Old hotel, really needs renovation. Not very clean. Old equipment (iron and hairdryer). Breakfast is poor, not big choice and some products are missing (like muesli for example, they have only cereals for kids). No fresh croissants. They had something that looked like croissants, but was just some kind of pie. Poor choice of fresh fruits. The only good thing... More 

Was this review helpful? Yes 4
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Quexpert., Allow me this opportunity to thank you for your kind remarks regarding our staff services. It is unfortunate that you found our food choice unsatisfactory. We certainly take your comment into account. Once again I would like to thank you for all valuable comments as we constantly strive to provide the very best for all our guests! More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

From the check-in to the check -out everything was fantastic , The cleanness and comfort of my room , great breakfast , beautiful Spa , perfect location in walking distance to downtown , very quiet ! Very attentive staff was helpful and welcoming, even offering a glass of champagne upon arrival and personal introductions and tours of the hotel.

Was this review helpful? Yes
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Al Y, Thank you very much for your wonderful review about Savoy Westend! We are delighted to know that you have enjoyed your stay with us and very pleased that we were able to contribute to a memorable stay of yours. We hope, there will be a possibility to welcome you back to our hotel in the nearest future... More 

Prague, Czech Republic
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 8, 2015

Let me start by saying this hotel is in a wonderful location and it is beautiful. We were greeted with a smile and lead to reception where we check in and shown around the property and facilities and taken to our room. The Easter gift was a nice touch and the room was spacious enough however we found the bed... More 

Was this review helpful? Yes 4
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Mrs. Samntha H., thank you very much for your detailed report. It's a big help for us to know your opinion so that we could work on some points you have mentioned. Even though you have found some particular details dissapointing we sincerely hope to see you back in Savoy Westend Hotel! More 

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