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Savoy Westend Hotel

Certificate of Excellence
Petra Velikeho 16, Karlovy Vary 36001, Czech Republic
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Savoy Westend Hotel
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Ranked #16 of 90 Hotels in Karlovy Vary
Certificate of Excellence 2014
A recent review
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77 reviews from our community

Traveler rating
    53
    16
    5
    1
    2
See reviews for
14
38
4
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (77)
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    (20)
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    (14)
All months
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the check-in to the check -out everything was fantastic , The cleanness and comfort of my room , great breakfast , beautiful Spa , perfect location in walking distance to downtown , very quiet ! Very attentive staff was helpful and welcoming, even offering a glass of champagne upon arrival and personal introductions and tours of the hotel.

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Prague, Czech Republic
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying this hotel is in a wonderful location and it is beautiful. We were greeted with a smile and lead to reception where we check in and shown around the property and facilities and taken to our room. The Easter gift was a nice touch and the room was spacious enough however we found the bed... More 

Was this review helpful? Yes 1
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Mrs. Samntha H., thank you very much for your detailed report. It's a big help for us to know your opinion so that we could work on some points you have mentioned. Even though you have found some particular details dissapointing we sincerely hope to see you back in Savoy Westend Hotel! More 

Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We were staying at the Westend Savoy for a relaxong weekend. The hotel is truly beautiful with amazing rooms and a well equipped Spa area and fitness room. The other great thing is the central location of the hotel betwern the city center and the Kolonade. Definitely worth a visit!

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Michael R., thank you very much for such a wonderfu review about Savoy Westend Hotel. It was a big pleasure for us to have you as our guest ! Hope to see you again soon ! More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2014 via mobile

Arrived with my sister who is btw chemotherapy and asked for nice room with 2 doubles! When I arrived manager asked to pay money up front even they have my debit card on file!! I was very surprised and I find that this damned very rude! I paid since I didn't want to deal with that after 5 h of... More 

Was this review helpful? Yes 4
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear Natalia G, Allow me this opportunity to thank you for your opinion, it is very important for us. It is unfortunate that you found our services unsatisfactory. We certainly take your comment into account. Once again I would like to thank you for all valuable comments. More 

London
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

My friend and I like to get away once a year from our hectic business and family life and enjoy a spa/wellness break. This year we wanted to go somewhere a little different. We chose the Savoy Westend and we were not disappointed. Beautiful location a short walk from the main town. On arrival you see a doctor who then... More 

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savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear Barry A, Allow me this opportunity to thank you for your kind remarks regarding the hotel services. I am very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours. We hope there will be a possibility to welcome you back to Savoy Westend Hotel... More 

Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed in hotel for 5 days and we would come back. Pros: Excellent facility, good quiet location within 15 min walk from any place you want to be in Karlovy Vary, Generally friendly and helpful staff; Rooms were large, clean and beautiful; The breakfast was excellent with good variety of foods. Cons: Most of the stuff don't speak English;... More 

Was this review helpful? Yes 2
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear vr33, Allow me this opportunity to thank you for your kind remarks regarding our hotel ! It is unfortunate that you found several points unsatisfactory. We certainly take your comment into account. More 

Prague
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 13, 2013

We absolutely loved our stay at the Savoy Westend Hotel. Great service, friendly staff, beautiful rooms, perfect area, few minutes from the main promenade. We also ate at the restaurant and the food was delicious. Highly recommended!

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savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear client, thank you very much for your kind review on our hotel. We are very happy to read that your stay with us fulfilled your expectations. We hope there will be a possibility to welcome you back to Savoy Westend Hotel. More 

Pilsen, Czech Republic
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed October 5, 2013

This hotel is really lovely with unique placement. It is situated in a very quiet and clean area. Our suite was specious with attention to detail. The view from the upper floor is very beautiful. Breakfast room and bar are comfortable with relaxing atmosphere. No time for spa treatments unfortunately. We would come back soon

Was this review helpful? Yes
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear client, thank you very much for your kind review on our hotel. We are very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours. We hope there will be a possibility to welcome you back to Savoy Westend Hotel More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013

Upon checking in, we were greeted by our name and the Guest Relations Manager actually walked us to our room. The welcome basket in our room was a nice touch. The bed in the room was not that comfortable considering that it's a 5-star resort. We had some communication issues at the spa reception as they did not speak English... More 

Was this review helpful? Yes 1
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear client, thank you very much for your review on our hotel. We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon. More 

Senior Contributor
39 reviews 39 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 9, 2013

We spent 10 days, primarily for the spa. The spa in itself is nice and quiet, although the cost-benefit ratio is not the best in Europe (e.g. Druskininkai in Lithuania offers a larger and cheaper choice of treatments). The hotel is very good and has a unique 19th century atmosphere, quiet and elegant, and the staff is very co-operative. The... More 

Was this review helpful? Yes
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear client, thank you very much for your positive words about our hotel and services. We hope there will be a possibility to welcome you back again soon in the future! More 

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