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Savoy Westend Hotel

Certificate of Excellence
Petra Velikeho 16, Karlovy Vary 36001, Czech Republic
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Savoy Westend Hotel
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Ranked #16 of 91 Hotels in Karlovy Vary
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
HSed22 Frankfurt, Germany
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90 Reviews from our TripAdvisor Community

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Traveler rating
    62
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15
47
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (26)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (14)
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Frankfurt, Germany
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel and the surroundings are beautiful. I loved every view of the hotel; from the ground and from my hotel window. We came here with a special offer on the rates and to be honest we paid the right price. Had we paid full price I would have been really disappointed. The design is lovely and luxurious and I... More 

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Chelmsford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We went here for 2 days on a Secret Escapes package. 2 nights with B & B. The staff could not have been friendlier and the package came with B & B, a dinner for 2, a lunch for 2 and a spa treatment. We upgraded our spa treatment to an hour sports massage, which was wonderful. The pool is... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear sarahcoote, thank you very much for your wonderful detail review! It was our pleasure to have you in the SWH, and we are very glad you have enjoyed your stay with us! True that Our Spa center is one of the big Spa facilities in the city and we are really proud of the fact we are able to... More 

Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on the 17/5/15 for 2 nights .The hotel was very clean and very accomadating . Some staff spoke English and was always polite and helpful. The young lady who looked after the bowling stayed open for an extra hour for us to have an extra game. The only bad thing I would say is that... More 

Was this review helpful? Yes
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear surreylayzell, thank you for your nice words! it is a pleasure to find out you had a pleasure time with Savoy Westend! Highly professional, pleasant and helpfull staff is our main priority so that our guests could feel themsleves as much comfortable as possible at our hotel. That's why it is so nice to hear from you compliments about... More 

Kiev, Ukraine
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

If you need to have a rest from a busy city/work life - go to this place. The town itself is not very noisy, and the hotel is situated so that town noise goes away from it. There's a doctor in the hotel, who can help you if you need some treatment. The town itself is known for its healing... More 

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear netfreak2014, thank you very much for your nice review. It is a pleasure for us to know that you have enjoyed your stay in the Savoy westend Hotel. We are very glad you have mentioned our main positive points like perfect location, highly professional doctors , biggest swimming pool and what is very important -great food! We are looking... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 12, 2015

Old hotel, really needs renovation. Not very clean. Old equipment (iron and hairdryer). Breakfast is poor, not big choice and some products are missing (like muesli for example, they have only cereals for kids). No fresh croissants. They had something that looked like croissants, but was just some kind of pie. Poor choice of fresh fruits. The only good thing... More 

Was this review helpful? Yes 4
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Quexpert., Allow me this opportunity to thank you for your kind remarks regarding our staff services. It is unfortunate that you found our food choice unsatisfactory. We certainly take your comment into account. Once again I would like to thank you for all valuable comments as we constantly strive to provide the very best for all our guests! More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

From the check-in to the check -out everything was fantastic , The cleanness and comfort of my room , great breakfast , beautiful Spa , perfect location in walking distance to downtown , very quiet ! Very attentive staff was helpful and welcoming, even offering a glass of champagne upon arrival and personal introductions and tours of the hotel.

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Al Y, Thank you very much for your wonderful review about Savoy Westend! We are delighted to know that you have enjoyed your stay with us and very pleased that we were able to contribute to a memorable stay of yours. We hope, there will be a possibility to welcome you back to our hotel in the nearest future... More 

Prague, Czech Republic
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 8, 2015

Let me start by saying this hotel is in a wonderful location and it is beautiful. We were greeted with a smile and lead to reception where we check in and shown around the property and facilities and taken to our room. The Easter gift was a nice touch and the room was spacious enough however we found the bed... More 

Was this review helpful? Yes 4
savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Mrs. Samntha H., thank you very much for your detailed report. It's a big help for us to know your opinion so that we could work on some points you have mentioned. Even though you have found some particular details dissapointing we sincerely hope to see you back in Savoy Westend Hotel! More 

Dusseldorf, Germany
Level Contributor
8 reviews
5 of 5 stars Reviewed March 30, 2015

We were staying at the Westend Savoy for a relaxong weekend. The hotel is truly beautiful with amazing rooms and a well equipped Spa area and fitness room. The other great thing is the central location of the hotel betwern the city center and the Kolonade. Definitely worth a visit!

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savoywestend, Manažer at Savoy Westend Hotel, responded to this review

Dear Michael R., thank you very much for such a wonderfu review about Savoy Westend Hotel. It was a big pleasure for us to have you as our guest ! Hope to see you again soon ! More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 29, 2014 via mobile

Arrived with my sister who is btw chemotherapy and asked for nice room with 2 doubles! When I arrived manager asked to pay money up front even they have my debit card on file!! I was very surprised and I find that this damned very rude! I paid since I didn't want to deal with that after 5 h of... More 

Was this review helpful? Yes 7
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear Natalia G, Allow me this opportunity to thank you for your opinion, it is very important for us. It is unfortunate that you found our services unsatisfactory. We certainly take your comment into account. Once again I would like to thank you for all valuable comments. More 

London
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

My friend and I like to get away once a year from our hectic business and family life and enjoy a spa/wellness break. This year we wanted to go somewhere a little different. We chose the Savoy Westend and we were not disappointed. Beautiful location a short walk from the main town. On arrival you see a doctor who then... More 

Was this review helpful? Yes
savoywestend, Manager at Savoy Westend Hotel, responded to this review

Dear Barry A, Allow me this opportunity to thank you for your kind remarks regarding the hotel services. I am very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours. We hope there will be a possibility to welcome you back to Savoy Westend Hotel... More 

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