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Heluan Hotel

Certificate of Excellence
Trziste 387/41, Karlovy Vary 36001, Czech Republic
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Heluan Hotel
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68 Reviews from our TripAdvisor Community

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Brno, Czech Republic
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A small old hotel at the spa zone of city Karlovy Vary. Very spacious room with wiev to spa valley. Average furnishing. Staff is very helpful. Good breakfast. Parking. lots are available on small parking on roof of neighboring hotel.

Helpful?
Thank Zbyšek S
Manitoba, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 27, 2015

If you're looking for a budget friendly hotel, this is the place. Situated up the hill off the main shopping district, Hotel Heluan is basic, clean lodging. We stayed in a very large room with two single beds. I must admit the beds were extremely hard and the rooms require new linens and bedspreads. We weren't terribly concerned though as... More 

Helpful?
Thank PSIMKO
Prague, Czech Republic
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 29, 2015

Small hotel, only 4 floors. Rooms are realy big. Bathrooms are newly reconstructed. Good breakfast. The only problem is parking - but this is common for the whole center of Karlovy Vary. You have to park your car out od spa zone. I´ve left my car in the streat near hotel Imperial (free), price of public parking is about 200-280... More 

Helpful?
Thank PragueMarek
Joondalup
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 20, 2015 via mobile

My wife and I had two nights here in September. Lovely old style hotel. Spacious room with a huge bed. Hard, but suited me. Friendly receptionist who helped us with parking and tips on local sites etc.. Only two minor issues really. The place was obviously being decorated or some type of maintenance as we had a distinct paint smell... More 

Helpful?
Thank Mike G
Jan P, Manager at Heluan Hotel, responded to this review

Dear Mike, thank you for your review. I ´m glad you enjoyed two lovely nights in Karlovy Vary and that you have chosen our hotel for your stay. We constantly improve the comfort for our guests and before your arrival was the revitalization of wooden furniture in the room. We apologize if it was still possible to smell it. We... More 

Katowice, Poland
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 28, 2015 via mobile

We stayed in Heluan Hotel five nights. The room (suite) was spacious and full of light. It was on 5th floor (IV floor in Czech). About 40 sq. meters. Quite comfortable bed, good wifi. Nice view from bathroom. Very helpful staff. Problems: with chambermaids, they don't know how to clean The room. There is mold on The bathtube curtain, it... More 

Helpful?
2 Thank Cogito62
Pirkkala, Finland
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed July 3, 2015

From the moment I arrived to the Hotel Heluan until my departure I was so delighted I chose this hotel! When checking in, Eva at the reception greeted me with a lovely smile, gave all kind of advises about Karlovy Vary and the spa's, and she - as well the other's at the recption - was so helpful in all... More 

Helpful?
1 Thank Henttan
Sthlm
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

Stayed here one night. Friendly english speaking staff and good wifi. Beautiful big room but with a mattress that you could feel the individual springs in. It wasn't possible to block out the light (the curtains were either too small or transparent and white. Motorcycle parking in a enclosed yard with camera surveillance for 4€ (limited amount of space). Breakfast... More 

Helpful?
Thank F K
Mannheim, Germany
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

Very friendly, multilingual and helpful staff, spacious rooms and very nice antique elevator. The hotel was situated perfectly in the heart of Karlovy Vary, close to all sights and all hitchhiking routes. Breakfast was great. Booking onlinefor special prices.

Helpful?
1 Thank 483PatrickA
Prague, Czech Republic
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 9, 2015

That was a really amazing stay!!! Perfect, the room was great, all decorated, big, a sofa area and the buthtub in the bathroom. The special view on the street, balcony facing the wonderful church and the kindness of the service were really appreciated. The breakfast was really various, every day salty and sweet buffet with everything, from the cereals with... More 

Helpful?
1 Thank MarcoinPrague
Jan P, Manažer at Heluan Hotel, responded to this review

Dear Marcoin, thank you so much for your amazing review. We are very happy, that you enjoyed your stay in our hotel and our services met your expectations. We are looking forward to your next visit in hotel Heluan. With Best Regards More 

Woodbridge, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 24, 2015

Me & my Dad stayed here for one night after driving up from Bratislava. First things first... DO NOT DRIVE HERE!!! Karlovy Vary is an absolute nightmare to drive around. It took us a good while to actually locate the hotel! Eventually I parked up and found it on foot. When I asked the guy at reception how to get... More 

Helpful?
3 Thank Ryan1TJ
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