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All 89 Karlovy Vary hotels

Heluan Hotel

4.0 of 5 Hotel   |   Trziste 387/41, Karlovy Vary 36001, Czech Republic
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Heluan Hotel
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Ranked #22 of 89 Hotels in Karlovy Vary
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 17, 2014
Shamrock104 Prague, Czech Republic
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36 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
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Prague, Czech Republic
Top Contributor
57 reviews 57 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 17, 2014

I stayed with my wife in April for a one-night break in Karlovy Vary. I choose this hotel from the wide selection on offer in KV as the rooms looked and were more spacious. From this aspect the hotel didn't disappoint. While not a luxury hotel, the service was friendly and helpful. The room we had was perfect, very comfortable... More

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Verona, Italy
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2014

My experience in Heluan was really nice, all the hotel staff was friendly and helped me to choose the better way to spend my time to Karlovy Vary. The room was very big, confortable and bright. Heluan is in the heart of old town, in front at the old spa castle where you can get mineral spring cure and procedure.... More

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 26, 2014

Heluan is really what it promises - classic Karlovy Vary hotel. May be a bit old - but if you know what you are looking for (seeking for the classics, not modern amenities), you get what you want. Rooms are big, quite and very comfortable. It is warm in winter there, Breakfast is no-nonsense, staff is helpful, just a bit... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 23, 2013

The woman at the front desk is Brunhildaish, loud, rude and scary. I was told this was a four star, this is a bad joke. Maybe a 2 star. I had to move myself, no services, no restaurant, one nice housekeeper. Breakfast ordinary nothing special, location good but so are a lot of others. No restaurant, mosquitos in my room,... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2013 via mobile

After a mix up with the bookings - they had us down for the wrong day - and a bit of stumbling with the language barrier, everything got sorted out and we had a very enjoyable stay. The room was big and comfortable, almost an apartment really, and the hotel is well located in the heart of the old town.... More

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Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 26, 2012

Beautiful small hotel, right in the centre of the spa area of Karlovy Vary. The room which was huge and tastefully furnished had one of the best views I've ever had from an hotel room and even a balcony. The welcome though in limited english (fair enough for a town in the Czech republic whose vast majority of foreign visitors... More

Was this review helpful? Yes 4
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 28, 2012

This Hotel has great location, few steps to old wooden colonade and to the river or SPA. Many rooms has magnificent view on K.V. Receptionist are very helpfull. About parking which is problem in all historical center, they can help and arrange parking on the roof next building for 400 czk for 3 days which is good because on parking... More

Was this review helpful? Yes 3
Sydney, Australia
Top Contributor
74 reviews 74 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 13, 2011

finding the Heluan from the bus station, the back "hill" way with a minimal map, was rather frustating, particularly as it was a bit wet at the time. The front desk woman spoke German rather than English, so we spoke largely in French. Fortunately there was a lift, despite old building so I did not have to struggle up the... More

Was this review helpful? Yes 2
Prague, Czech Republic
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2011

Good service, helped us through a small problem with the booking/documentation. Room was clean and big, right in the center of town. Nice big bathtub and comfy beds.

Was this review helpful? Yes 2
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Additional Information about Heluan Hotel

Address: Trziste 387/41, Karlovy Vary 36001, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range (Based on Average Rates): $
Hotel Class:4 star — Heluan Hotel 4*
Number of rooms: 5
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