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Quisisana Palace

Travelers' Choice award winner
Marianskolazenska 298/3, Karlovy Vary 360 01, Czech Republic
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124 reviews from our community

Traveler rating
    108
    13
    1
    2
    0
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19
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (21)
  • Jun-Aug only
    (37)
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    (38)
  • Dec-Feb only
    (28)
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hong kong
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Not worth it. Service was not good, the facilities were not user friendly, and the whole hotel was empty. Everything was not right... Only breakfast is good. We have traveled around the world. Hard to believe this hotel was ranked #1 out of all hotels in Karlovy Vary. Will not recommend or go back again.

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germany
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel location is perfect. You are at the beginning of the town and yet it's nice and quiet because it's a spa town and traffic is extremely limited. You have a beautiful view of the Grand Hotel Pupp. The rooms and everything in the hotel - except the small sitting area between the reception and the restaurant - is... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Marie, Thank you very much for your response, we are glad, you appreciate the stay in Quisisana Palace. I proudly share your review with our staff. Please receive our greetings from sunny Carlsbad, yours Quisisana Team & Sylvia Broukova More 

Barrie, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderfully restored rooms, amazingly quiet and comfortable with all the modern features. The smaller size of this hotel allows staff to recognize their quests and they were very friendly and helpful. The breakfast was exceptional and exceeded our expectations. We enjoyed 1 spa treatment and although the spa facilities are incredibly small (only 2 treatment rooms) it was very relaxing.... More 

Was this review helpful? Yes 1
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Renee, Thank you very much for your great review, I shared with the staff. We are glad, you enjoyed the stay in Quisisana and in Carlsbad. Looking forward to meet you again, with sunny regards from Carlasbad, yours Quisisana Team & Sylvia Broukova More 

Munich, Germany
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

Hotel was perfect! The rooms (a deluxe suite) were beautifully furnished, remarkably quiet and impeccably clean. The fireplace was a real treat. The staff was friendly, helpful and polite, going out of their way to help us with every detail. The location was perfect - within walking distance of the spas and collonade, across the street from the funicular and... More 

Was this review helpful? Yes 1
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Mary, Thank you very much for your lovely response. We are looking forward to meet you again in Carlsbad. Sunny greetings, your Quisisana Palace Team and Sylvia Broukova More 

Luxembourg City, Luxembourg
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 7, 2015

1. I am a high maintenance beezie. 2. I am obsessed with Wes Anderson films. This is how I ended up at the Quisisana. I did a lot of research before booking a hotel in Karlovy Vary, and I am SO GLAD I booked the Quisisana. This was a trip with my sister and I splurged on a suite, the... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Melissa, Thank you very much for the positive feddback and kind respond. With pleasure I will share it with employees who are actually participating in the English course :-) We are wishing you and your family all the best from all team members. Yours sincerely Sylva Broukova - hotel manager More 

West Hartford, Connecticut
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 3, 2015

Before writing a glowing review of this wonderful hotel I will preface by saying that they need to give better instructions as to how to get from the bus station (we took the bus from Prague). We eventually figured out where the taxi stand was but there were none waiting and signage absent. Maybe they could arrange for a pickup.... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Mike, thank you very much for your very kind and positive review on your stay. It was a pleasure for us to present you our services. I¨ll report to Vlasta and Radim about your great feedback. We wish you and your family all the best from all team members. Best regards Sylva Broukova - hotel manager More 

Baghdad,Iraq
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 10, 2015

Very good hotel clean friendly staff but some of the poor in English ,very helpful ,Good location ,very good restaurant with reasonable prices and very good food,Breakfast not open Buffet just by order which I found it not good but they have wide range of food which you can order and every thing is totally fresh cooked . Hotel without... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Guest, thank you for your positive feedback and we wish your family all the best from all team members. Best regards Sylva Broukova - hotel manager More 

Abensberg, Germany
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

fantastic as we expected and we will come back in February. We spend two nights and we could not find nothing negativ. Room 502 super, reception friendly and helpfull Parking Save and professional Breakfast highclass We had One dinner was very tastefull .menu Card could be a Little be extended We Plan to come back in February 2015 our 4th... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Martin, thank you very much for the great respond. We are looking forward to welcome you back in Quisisana Palace. With best regards from Carlsbad Quisisana Palace Team and Sylva Broukova More 

Melbourne, Victoria, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed in this hotel for 2 nights, it was fantastic! The rooms were beautiful, the staff were friendly and very helpful, and the location is great! The only downfall was that the wifi wasn't strong in our room, but everywhere else was fine. I could not recommend Quisisana Palace more!

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Sarah, thank you very much for the great review, we are very glad you had a nice holiday in Quisisana Palace. I'll check the wifi connectivity in your room, thank you for the feedback! With best regards from Carlsbad the Quisisana Palace team and Sylva Brouková More 

Paris, France
Top Contributor
115 reviews 115 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 12, 2015

Stayed one night at the Quisiana Palace while enjoying a spa weekend in Karlovy Vary. Would have loved to stayed much, much longer. The rooms are plush, the staff beyond accommodating and helpful, the welcome treat a sweet thought, and the bed oh so comfortable. And, as many others have mentioned, the breakfast was absolutely divine and the coffee delicious.... More 

Was this review helpful? Yes 2
SylviaB_GM, Manager at Quisisana Palace, responded to this review

Dear Guest, Thank you very much for your response, We are glad that you appreciate our language skills :-) Looking forward to meet you again in Quisisana Palace With best regards Sylva Broukova and the team More 

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