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Quisisana Palace

Travelers' Choice award winner
Marianskolazenska 298/3, Karlovy Vary 360 01, Czech Republic
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117 reviews from our community

Traveler rating
    104
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (117)
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    (14)
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    (37)
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Munich, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was perfect! The rooms (a deluxe suite) were beautifully furnished, remarkably quiet and impeccably clean. The fireplace was a real treat. The staff was friendly, helpful and polite, going out of their way to help us with every detail. The location was perfect - within walking distance of the spas and collonade, across the street from the funicular and... More 

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Luxembourg City, Luxembourg
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

1. I am a high maintenance beezie. 2. I am obsessed with Wes Anderson films. This is how I ended up at the Quisisana. I did a lot of research before booking a hotel in Karlovy Vary, and I am SO GLAD I booked the Quisisana. This was a trip with my sister and I splurged on a suite, the... More 

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Melissa, Thank you very much for the positive feddback and kind respond. With pleasure I will share it with employees who are actually participating in the English course :-) We are wishing you and your family all the best from all team members. Yours sincerely Sylva Broukova - hotel manager More 

West Hartford, Connecticut
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Before writing a glowing review of this wonderful hotel I will preface by saying that they need to give better instructions as to how to get from the bus station (we took the bus from Prague). We eventually figured out where the taxi stand was but there were none waiting and signage absent. Maybe they could arrange for a pickup.... More 

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Mike, thank you very much for your very kind and positive review on your stay. It was a pleasure for us to present you our services. I¨ll report to Vlasta and Radim about your great feedback. We wish you and your family all the best from all team members. Best regards Sylva Broukova - hotel manager More 

Baghdad,Iraq
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 10, 2015

Very good hotel clean friendly staff but some of the poor in English ,very helpful ,Good location ,very good restaurant with reasonable prices and very good food,Breakfast not open Buffet just by order which I found it not good but they have wide range of food which you can order and every thing is totally fresh cooked . Hotel without... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Guest, thank you for your positive feedback and we wish your family all the best from all team members. Best regards Sylva Broukova - hotel manager More 

Abensberg, Germany
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 5, 2015

fantastic as we expected and we will come back in February. We spend two nights and we could not find nothing negativ. Room 502 super, reception friendly and helpfull Parking Save and professional Breakfast highclass We had One dinner was very tastefull .menu Card could be a Little be extended We Plan to come back in February 2015 our 4th... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Martin, thank you very much for the great respond. We are looking forward to welcome you back in Quisisana Palace. With best regards from Carlsbad Quisisana Palace Team and Sylva Broukova More 

Melbourne, Victoria, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed in this hotel for 2 nights, it was fantastic! The rooms were beautiful, the staff were friendly and very helpful, and the location is great! The only downfall was that the wifi wasn't strong in our room, but everywhere else was fine. I could not recommend Quisisana Palace more!

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Sarah, thank you very much for the great review, we are very glad you had a nice holiday in Quisisana Palace. I'll check the wifi connectivity in your room, thank you for the feedback! With best regards from Carlsbad the Quisisana Palace team and Sylva Brouková More 

Paris, France
Top Contributor
100 reviews 100 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 12, 2015

Stayed one night at the Quisiana Palace while enjoying a spa weekend in Karlovy Vary. Would have loved to stayed much, much longer. The rooms are plush, the staff beyond accommodating and helpful, the welcome treat a sweet thought, and the bed oh so comfortable. And, as many others have mentioned, the breakfast was absolutely divine and the coffee delicious.... More 

Was this review helpful? Yes 2
SylviaB_GM, Manager at Quisisana Palace, responded to this review

Dear Guest, Thank you very much for your response, We are glad that you appreciate our language skills :-) Looking forward to meet you again in Quisisana Palace With best regards Sylva Broukova and the team More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed in a hotel from 14/12 till 17/12. This hotel was the best 5 star hotel we have ever stayed in. The room was amazing, clean, tidy and very stylish. We felt very cosy in the room. Reception team was very helpful and friendly. The hotel restaurant is very stylish with excellent and very professional service. The breakfast menu... More 

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Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Anna & Roman, we are very pleased about the great review, thank you very much! Gladly I'll pass the message to the whole team. Please have a happy successful year, we are looking forward to see you again in Quisisana Palace. Yours sincerely Sylva Broukova and the Quisisana Team More 

Durban, South Africa
Top Contributor
114 reviews 114 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 31, 2014

This boutique hotel is simply gorgeous with outstanding service. Having stayed in many European hotels our superior deluxe room 501 was elegant and comparable to the best. A small negative was limited cupboard space, but we managed. The sleep quality is superb with fantastic linen. Location is right opposite the Pupp and walking distance to all the boutique shops. Breakfast... More 

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Sylva B, Generální ředitel at Quisisana Palace, responded to this review

Dear Rex, thank you very much for sharing your feedback with us on TripAdvisor. We are very pleased to read your positive words and to see that we could beat your expectations. Have a great, happy and successful new year! We would love to see you and your daughter in Quisisana and to get the opportunity to inspire her with... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 28, 2014

From the moment we checked in to the moment we checked out and beyond we received nothing but 10/10 customer service. This is a boutique hotel with a great restaurant serving quality meals breakfast, lunch and dinner. The room we stayed in was 601 and this room is well sized with a comfy bed. Big thank you to the staff... More 

Was this review helpful? Yes
Sylva B, Generální ředitel at Quisisana Palace, responded to this review

Dear Guests, we are so proud and happy for your warm words and great review, thank you very much. Have a great, happy and successful year! Looking forward to meet you in 2015 :-) Best regards to you from the Quisisana Team, your sincerely Sylva Broukova Hotel manager More 

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