We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quisisana Palace

Travelers' Choice award winner
Marianskolazenska 298/3, Karlovy Vary 360 01, Czech Republic
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Quisisana Palace
Professional photos View all
Browse nearby
Quisisana Palace
Quisisana Palace
Quisisana Palace
Add Photo Write a Review

133 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    115
    15
    1
    2
    0
See reviews for
21
80
4
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (22)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (28)
All months
Dhahran, Saudi Arabia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights recently and the staff were extremely friendly and helpful throughout my visit. I stayed in a Grand Deluxe room which had plenty of space for one. The meals I had at the restaurant (breakfast and dinner) were beautifully presented and staff were very attentive. I would definitely stay here again.

Was this review helpful? Yes 1
Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel with excellent service. Staff makes you feel welcome in the hotel. I have experienced the best a la carte breakfast, food was delicious and nice served. Rooms were spacious and clean. I really recommend the wellness in the hotel, you can book it on private basis and you have jacuzzi, sauna in there. The... More 

Was this review helpful? Yes
Prague
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed for one night with our 5 months old. Even though we arrived earlier than check in time, the room was ready with a baby bed. Although we had a little hick up caused by undisciplined guest, the management acted more than appropriately. We all know, this is what matters and will be remembered. Everyone in the hotel is... More 

Was this review helpful? Yes
West Vancouver
Level Contributor
91 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed June 20, 2015

The Quisisana Palace is a 6* property property. Hats off to the architect / designer who renovated this original residence of Mr.Pupp. The Deluxe Suite on the 5 floor is the best suite in this place... you look out on to Hotel Pupp from your balcony. The service and breakfast are both very good. The only negative was the bed... More 

Was this review helpful? Yes 1
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Guest, Thank you very much for the great review, I¨ll proudly share with my colleagues! Please next time let us know, we will change with pleasure the mattress to the king size. It is one of our standard services. :-) With warm regards from Carlsbad, we hope to welcome you again in Quisisana Palace. Yours sincerely Sylva Broukova &... More 

Madison, Wisconsin
Level Contributor
131 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed June 10, 2015

Six of us, for a family reunion recently stayed in 3 separate rooms, for a week at the Quisisana Palace. This is a lovely property, in a quiet location, directly across from the famous Grand Hotel Pupp (where scenes in the movie, "Casino Royale" were filmed.) The hotel delivers a very comfortable, old-world experience in almost every way one might... More 

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear David, Thank you very much for the great review. I'll proudly share with my colleauges. I absolutely agree, the entrance need improve the visibility, it is difficult to succeed at the Antiquities city Authority. Facade and entrance is in the protective care of preservationists. We'll think about how to improve comfort and convenience in the lobby and see how... More 

London
Level Contributor
84 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed here for one night and it was fabulous. Lovely rooms, beautiful hotel, very friendly and efficient staff, perfect location in the centre of Karlovy Vary opposite Hotel Pupp. Really great a la carte breakfast menu. Welcome drink on arrival. Bulgari bathroom amenities. Member of the Small Luxury Hotels of the World group. Well worth staying here. We researched... More 

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Guest, I would like to convey my sincere thanks to you for your reviews on TripAdvisor. We are pleased to see, that you enjoyed the stay, looking forward to see you soon. Kind regards Sylva Broukova General manager Quisisana Palace More 

hong kong
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 24, 2015

Not worth it. Service was not good, the facilities were not user friendly, and the whole hotel was empty. Everything was not right... Only breakfast is good. We have traveled around the world. Hard to believe this hotel was ranked #1 out of all hotels in Karlovy Vary. Will not recommend or go back again.

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Guest, Thank you for your feedback, I informed our team about your feelings. We endeavour to meet the expectations of all our guests, therefore I regret, if you was not satisfied with some services, that you did not point out the problem directly, I was also at the disposal during your stay. At the weekend during your stay was... More 

germany
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 10, 2015

The hotel location is perfect. You are at the beginning of the town and yet it's nice and quiet because it's a spa town and traffic is extremely limited. You have a beautiful view of the Grand Hotel Pupp. The rooms and everything in the hotel - except the small sitting area between the reception and the restaurant - is... More 

Was this review helpful? Yes
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Marie, Thank you very much for your response, we are glad, you appreciate the stay in Quisisana Palace. I proudly share your review with our staff. Please receive our greetings from sunny Carlsbad, yours Quisisana Team & Sylvia Broukova More 

Barrie, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 26, 2015

Wonderfully restored rooms, amazingly quiet and comfortable with all the modern features. The smaller size of this hotel allows staff to recognize their quests and they were very friendly and helpful. The breakfast was exceptional and exceeded our expectations. We enjoyed 1 spa treatment and although the spa facilities are incredibly small (only 2 treatment rooms) it was very relaxing.... More 

Was this review helpful? Yes 1
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Renee, Thank you very much for your great review, I shared with the staff. We are glad, you enjoyed the stay in Quisisana and in Carlsbad. Looking forward to meet you again, with sunny regards from Carlasbad, yours Quisisana Team & Sylvia Broukova More 

Munich, Germany
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

Hotel was perfect! The rooms (a deluxe suite) were beautifully furnished, remarkably quiet and impeccably clean. The fireplace was a real treat. The staff was friendly, helpful and polite, going out of their way to help us with every detail. The location was perfect - within walking distance of the spas and collonade, across the street from the funicular and... More 

Was this review helpful? Yes 1
Sylva B, General Manager at Quisisana Palace, responded to this review

Dear Mary, Thank you very much for your lovely response. We are looking forward to meet you again in Carlsbad. Sunny greetings, your Quisisana Palace Team and Sylvia Broukova More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (16)
Viewed
Dining (9)
Viewed
Family/play areas (1)
Viewed
Bathroom (5)
Viewed
View from room (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Other (37)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Karlovy Vary hotels
0.3 mi away
Hotel Romance Puskin
Hotel Romance Puskin
#12 of 91 in Karlovy Vary
4.5 of 5 stars 182 reviews
1.8 mi away
Retro Riverside Luxury Wellness Resort
0.0 mi away
Grandhotel Pupp
Grandhotel Pupp
#18 of 91 in Karlovy Vary
4.0 of 5 stars 364 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Imperial
Hotel Imperial
#5 of 91 in Karlovy Vary
4.5 of 5 stars 172 reviews
0.2 mi away
Olympia
Olympia
#3 of 91 in Karlovy Vary
5.0 of 5 stars 53 reviews
0.4 mi away
Aqua Marina Wellness & Spa Hotel
Aqua Marina Wellness & Spa Hotel
#16 of 91 in Karlovy Vary
5.0 of 5 stars 29 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay