We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Parkhotel Richmond

4.0 of 5
Hotel website
Slovenska 567/3, Karlovy Vary 36001, Czech Republic
Parkhotel Richmond
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #32 of 90 Hotels in Karlovy Vary
A recent review
3 of 5 stars Reviewed February 19, 2015
Susan G Copenhagen, Denmark
Write a Review

51 reviews from our community

Traveler rating
    23
    17
    7
    4
    0
See reviews for
12
16
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (6)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (17)
All months
Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

Staying here for the second time, primarily due to the good results from the treatments last time, we do find it somehow more institutional than one will expect from a spa holiday. The treatments are good and efficient, but it would do a big difference if the staff could me a bit more smiling and service-minded. You do not forget... More 

Was this review helpful? Yes 1
Tomsk, Russia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 25, 2014

This september we stayed at Richmond for the 3rd time and everything was fine as usual. We like the location very much. It is calm and peaceful, though the main tourist attractions are at a 10-15 minute walk. The surrounding park is amazing. And we had a lovely view of the mountains covered by fog every morning. Treatment programme is... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 27, 2014

A good hotel in a very peaceful setting which offers an incredible value winter relaxation package of massages, treatments, swimming, sauna, hearty meals and a lovely room for less than you'd spend staying at home. There may be a bit of a culture shock for North Americans or Brits, as the clientele is overwhelmingly German, Russian and Czech, and very... More 

Was this review helpful? Yes 1
Rouen, France
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2013

nice hotel with good level bedrooms and a good service. far from noise , good restaurant , Nice view , nature Full of Russian :) may be its old and needs some renovation .but in general its Good and calm

Was this review helpful? Yes 1
United States of America
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 11, 2013

Don trust what you see outside because you will be very disappointed. After we came back home to US I twice wrote complain to General Manager but never get response. The General Manger wasn’t available during our stay. This hotel doesn’t have future unless owner change management. We’re not going come back. It was waist time & money. Hotel very... More 

Was this review helpful? Yes 4
Moscow, Russia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 21, 2012

You have to accept the fact, that most of so called spa's in Karlovy Vary are terribly overpriced. But even by local miserable standards "Richmond" is an unhealthy choice. Bg87 review draws realistic picture of what's going on there. Food, service, procedures - everything is so cheap and poor! Though the hotel building looks pretty solid, don't get inside!

Was this review helpful? Yes 9
Vence, France
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2011

Very nice hotel with good level bedrooms and a good service. However the restaurant, which is not expensive, is not at a French or American level. Closes early (8.30 pm) and sometimes has a lack of a discussable food. The employees diserve even if the restaurant is not empty. The bar remains opened afterwards. I would recommend anyway. Is suitable... More 

Was this review helpful? Yes 10
Vienna, Austria
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 23, 2011

I was booked at a category B room, since it was only for 2 nights however, when I moved in to the room, though it was small, but it was very cozy and I loved it. It was clean, neat and bed was quite sufficient for a man of average built. Windows were overlooking the hotel park and heating was... More 

Was this review helpful? Yes 4
Prague, Czech Republic
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2011

the spot and the nature are magnificent, but the hotel is old, needs renovation and more cleaning, the room smell rot and insects crawl everywhere hotel should be raked as 3 stars or less..

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 27, 2011

Hotel overrated. Should be rated as 3 star. Hotel need some renovation. We stay in very expensive Lux A room. The room had 2 huge, uncomfortable dirty chairs. The man's showers in the Swimming pool area was dirty. Constantly was shortage of food during lunch or dinner. Some waiters in the dinning room wasn't friendly unless you order drink from... More 

Was this review helpful? Yes 13
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (2)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question