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Parkhotel Richmond

4.0 of 5
Hotel website
Slovenska 567/3, Karlovy Vary 36001, Czech Republic
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1 room 1 guest
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57 Reviews from our TripAdvisor Community

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Traveler rating
    26
    19
    7
    4
    1
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14
17
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (9)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (17)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If u want to feel like 100 years old come here to this hotel full of un smily Russian who don't speak word of English and if they do, they probably won't get your point. I came with my family here to relax after long journey in Austria to feel very bad and disappointed. We got 4 rooms only one... More 

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Copenhagen, Denmark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 19, 2015

Staying here for the second time, primarily due to the good results from the treatments last time, we do find it somehow more institutional than one will expect from a spa holiday. The treatments are good and efficient, but it would do a big difference if the staff could me a bit more smiling and service-minded. You do not forget... More 

Was this review helpful? Yes 2
Tomsk, Russia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 25, 2014

This september we stayed at Richmond for the 3rd time and everything was fine as usual. We like the location very much. It is calm and peaceful, though the main tourist attractions are at a 10-15 minute walk. The surrounding park is amazing. And we had a lovely view of the mountains covered by fog every morning. Treatment programme is... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 27, 2014

A good hotel in a very peaceful setting which offers an incredible value winter relaxation package of massages, treatments, swimming, sauna, hearty meals and a lovely room for less than you'd spend staying at home. There may be a bit of a culture shock for North Americans or Brits, as the clientele is overwhelmingly German, Russian and Czech, and very... More 

Was this review helpful? Yes 1
Rouen, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2013

nice hotel with good level bedrooms and a good service. far from noise , good restaurant , Nice view , nature Full of Russian :) may be its old and needs some renovation .but in general its Good and calm

Was this review helpful? Yes 1
United States of America
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 11, 2013

Don trust what you see outside because you will be very disappointed. After we came back home to US I twice wrote complain to General Manager but never get response. The General Manger wasn’t available during our stay. This hotel doesn’t have future unless owner change management. We’re not going come back. It was waist time & money. Hotel very... More 

Was this review helpful? Yes 4
Moscow, Russia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 21, 2012

You have to accept the fact, that most of so called spa's in Karlovy Vary are terribly overpriced. But even by local miserable standards "Richmond" is an unhealthy choice. Bg87 review draws realistic picture of what's going on there. Food, service, procedures - everything is so cheap and poor! Though the hotel building looks pretty solid, don't get inside!

Was this review helpful? Yes 11
Vence, France
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 13, 2011

Very nice hotel with good level bedrooms and a good service. However the restaurant, which is not expensive, is not at a French or American level. Closes early (8.30 pm) and sometimes has a lack of a discussable food. The employees diserve even if the restaurant is not empty. The bar remains opened afterwards. I would recommend anyway. Is suitable... More 

Was this review helpful? Yes 10
Vienna, Austria
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 23, 2011

I was booked at a category B room, since it was only for 2 nights however, when I moved in to the room, though it was small, but it was very cozy and I loved it. It was clean, neat and bed was quite sufficient for a man of average built. Windows were overlooking the hotel park and heating was... More 

Was this review helpful? Yes 4
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 2, 2011

the spot and the nature are magnificent, but the hotel is old, needs renovation and more cleaning, the room smell rot and insects crawl everywhere hotel should be raked as 3 stars or less..

Was this review helpful? Yes 2
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