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Hotel Ruze

5.0 of 5 Horni 154, Cesky Krumlov 38101, Czech Republic
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Certificate of Excellence 2014
Hotel Ruze
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Hotel Ruze
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221 reviews from our community

Traveler rating
    88
    65
    41
    16
    11
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38
86
13
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Czech first
  • English first
  • French first
  • German first
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New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent 2 nights at this hotel during the first week of December- and enjoyed every second of it. The town is picturesque, the Christmas markets were set up in the town square serving delicious food! I am from New York and particular with hotels. This hotel will not disappoint. The rooms are spacious complete with views of the river... More 

Was this review helpful? Yes 1
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for recently staying with us and for your nice comment on your experience at the Hotel Ruze. It was a pleasure for us to learn that you had “unforgettable experience” in our hotel and overall fully enjoyed your stay from the breakfast to the service provided by our team members. Thank you again for your... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2014

I spent three nights at Hotel Ruze over Christmas. 2014. I shared a triple room with two other adults. Room was medieval style and a little worn, but very spacious and comfortable with three full sized beds for adults. The restaurant and waiters were very helpful in ensuring I was provided with gluten free meals. Although most gluten free meals... More 

Was this review helpful? Yes 2
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for the nice feedback given, complimenting us on our quality of facilities and services. We are glad to discover that your stay was enjoyable in general. Your constructive comments about the gluten free meals were forward to the Chef, who will take care of improvements of gluten free menu. We hope that we will have... More 

Clear Island Waters
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

2 night stay. Excellent dinner in restaurant with staff only too willing to accomodate our requests. Our daughter required out of hours medical assistance and the personal response provided by Duty Manager Adriana and her team was simply outstanding and beyond what we as guests could have expected..

Was this review helpful? Yes
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for choosing Hotel Ruze during your visit of Cesky Krumlov and for giving us a chance to learn about your experiences. We are pleased to learn that you enjoyed your stay and our staff met with your expectations. Your kind words are a great motivation for all of us to continue in our efforts to... More 

Taipei
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014

Old Europe style accommodation. When you always live modern style hotel, this hotel will give you difference feeling. Outside window is beautiful Cesky Krumlov view. Whatever morning and night is unbelievable beauty. Hotel is located on central . Very convenience.

Was this review helpful? Yes
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for recently staying with us and for your nice comment on your experience at the Hotel Ruze. We are happy to discover that you enjoyed your time in Cesky Krumlov and our hotel made a certain contribution to it. We are all looking forward to host you in our Jan Hotels soon again. With kind... More 

Siesta Key, Florida
Top Contributor
216 reviews 216 reviews
86 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel Ruse is a sort of "campy" medieval place. The building is beautiful and the location is perfect, but the attempt at a medieval experience just seems tacky. This goes with the décor too. We enjoyed our room, but it seemed rather dated. The place would be better served by a complete internal overhaul and try to be more... More 

Was this review helpful? Yes
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for posting your valuable comments regarding your recent stay at Hotel Ruze. Our team is genuinely focused on wanting to create the best experience possible for our guests so we really appreciate it when someone takes the time to give us their feedback, as it helps us to improve our services. We are sorry to... More 

Cambridge, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 18, 2014

My family stayed in two rooms at Ruze. In the afternoon when we arrived in Cesky Krumlov, we found no water supply in the bathrooms of the two rooms. 15 mins later, a staff came to check, and said he would call a technician to repair it. One hour later, those taps supplied with brown dirty water. Called hotel staff... More 

Was this review helpful? Yes 4
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, We thank you for taking your time and write your review regarding your stay at the Hotel Ruze. Please accept our apologies for troubles you experienced during your stay. Such an “inactive” behavior of our staff is not acceptable. Your valuable notes were forwarded to the Front Office Manager in order to train staff and avoid such... More 

Gothenburg, Sweden
1 review
5 of 5 stars Reviewed November 13, 2014

Friendly staff and great atmosphere in the beautiful midieval town of Cesky Krumlov. You can borrow midieaval costumes from the hotel which is fun, albeit slightly tacky, for a group. Golden star to the Hotel Manager who was a wealth of information about everything from local wines to the history and architecture of Cesky Krumlov.

Was this review helpful? Yes
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for sharing your nice feedback of your recent stay with us. We are pleased to learn that your stay was enjoyable. We would be glad to host and serve you again in our Jan Hotels. With kind regards, Jan Hotels Management janhotels.cz More 

Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed November 5, 2014 via mobile

We spent two nights in this hotel and were absolutely amazed. Atmosphere like from old times, large room, great service... The staff was very kind and helpful. Don't forget to visit the spa center, it is not very big but has everything you need to relax.

Was this review helpful? Yes
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for the nice feedback given, complimenting us on our quality of facilities and services. We are delighted to hear that you enjoyed your stay with us. Your kind words are a great motivation for all of us to continue in our efforts to provide spotless services. We would be glad to host and serve you... More 

Houston, Texas
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2014

We stayed two nights at Hotel Ruze in picture perfect Cesky Krumlov. Our rooms and baths were large and comfortable. Even though we were on the street side, it was quiet after dark. Breakfast was good with a large selection from which to choose. I am wavering between three and four stars only because of the service. The food at... More 

Was this review helpful? Yes 1
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for your valuable comments. We appreciate any feedbacks from our guests, even negative ones, as they help us to identify problems that we can eliminate. We would like to apologize for everything you mentioned and we would like to assure you that we will work on these problems - such a behavior of our staff... More 

Hartford, CT
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel is located in a former Jesuit dormitory. It is a quirky hotel fitting the storybook town which surrounds it. The rooms are small; and interestingly decorated. The bathrooms have been updated are were very clean. They have a beautiful terrace with views of a lovely park. You can easily walk to the old square and the castle and... More 

Was this review helpful? Yes 2
Jan Hotels P, Hotel Management at Hotel Ruze, responded to this review

Dear Valued Guest, Thank you for sharing your experience from your recent stay with us. We appreciate your kind and positive feedback about our decorations, terrace and location. Please accept our apology that you had an impression that our staff is not “overly friendly”. We have already scheduled a Service training for our staff in order to improve our service.... More 

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Additional Information about Hotel Ruze

Address: Horni 154, Cesky Krumlov 38101, Czech Republic
Location: Czech Republic > Bohemia > South Bohemian Region > Cesky Krumlov
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Ruze 5*
Number of rooms: 70
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Also Known As:
Ruze Hotel Cesky Krumlov
Hotel Style:
#5 Luxury Hotel in Cesky Krumlov

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