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Secret Harbour Beach Resort

4.0 of 5 6280 Estate Nazareth | Nazareth Bay, Benner 00802, St. Thomas
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Certificate of Excellence 2014
Secret Harbour Beach Resort
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Secret Harbour Beach Resort
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664 reviews from our community

Traveler rating
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    61
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See reviews for
123
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On my second trip to St. Thomas (for my honeymoon) we opted to stay here. I had stayed at Crystal Cove last time. Staff was friendly and helpful. When we arrived we found that there were some renovations under way on some rooms so the studio we reserved was not available. Instead we were upgraded to a very large 1... More

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Myrtle Beach, South Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from an amazing beach vacation at the Secret Harbour Beach Resort in St. Thomas USVI. Incredible is all I can say. From the moment we arrived until the minute we left everything was perfect. We were greeted upon our arrival by the manager and the assistant manager (Javier) of the resort. They offered us Rum punch... More

Was this review helpful? Yes 4
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

I remember you both clearly. Thank you for staying with us! I love when our amazing staff makes such an impact that you remember them by name. Thank you, I will definitely pass on your kind words to Lance, Marianna and... myself! :) On behalf of the Secret Harbour Beach Resort FAMILY - thank you for your kind words- very... More

Garrett Park, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My wife and I chose this property because it advertised a ADA oceanfront room and my wife uses a wheelchair and walker. It's deficient. The bedroom and bathroom are large, but the toilet is non-ADA compliant, because its missing the needed grab bars and the toilet is standard height. There is a walk-in shower. Another problem is the lack of... More

Was this review helpful? Yes 1
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

Thank you for your review. While it is apparent you experienced several inconsistencies during your stay, this is not typical of Secret Harbour Beach Resort or its service. We pride ourselves on creating lasting impressions and forging everlasting bonds with our guests. I will share your comments with our team to check on the areas we can recover and make... More

New Kensington, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When deciding to return to St. Thomas, after visiting 10 years prior , Secret Harbour is exactly like seen on the web pages. Relaxing, quiet beach, wonderful bar/grill, great restaurant, and great staff. We stayed in 1 br. condo #135 on the top floor and it was perfect. I would highly recommend this resort and suggest using their web site... More

Was this review helpful? Yes 1
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

Relaxing piece of paradise...just thinking about it makes me want to go out of my office and enjoy the scenery. I'm happy that your unit was perfect just like all of our units. I only hope that you not wait 10 years to come back. Please make it back real soon! Do not hesitate to contact me directly when returning;... More

Manchester Center, Vermont, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My daughter and her fiancée visited the resort in 2013 and made the decision to have their wedding here in October 2014. Simply put, it was perfect. The staff, beginning with Assistant GM Javier De La Rosa and continuing through the front desk, maintenance, housekeeping, serving and wedding planning/execution departments was outstanding. Their efforts to make the wedding and our... More

Was this review helpful? Yes 1
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

Thank you for your comments. We're always very humbled and proud to know that we were able to provide a meaningful and unforgettable experience. I'm glad that your experience was memorable and fulfilling from start to finish. Thank you again. Warmest regards, Javier J. De La Rosa Assistant General Manager Secret Harbour Beach Resort More

San Antonio, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The beach is awesome. Beautiful blue, calm water you can float in all day. Have stayed here several times over the last seven years and it always gets better. Our condo #422, newly renovated with granite counters, all stainless appliances and beautiful furniture in doors and on the balcony. The staff was extremely friendly and attentive to our every need.... More

Was this review helpful? Yes 3
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

Thank you for the excellent review, you covered it all in a nutshell. We are so happy to hear of your amazing stays with us over the past years. This indeed is your home away home St. Thomas USVI destination. Search no more... Yours in hospitality, Javier J. De La Rosa Assistant General Manager Secret Harbour Beach Resort More

Beverly, Massachusetts
2 reviews
5 of 5 stars Reviewed October 20, 2014

We loved our stay at Secret Harbour. The large 1 BR condo had everything we could possibly want or need. The view of the beach from our balcony was priceless. There was a fancy restaurant with delicious food and impeccable service, and also a beach bar with casual food which was also delicious. The a/c did not seem to be... More

Was this review helpful? Yes
Javier D, Assistant General Manager at Secret Harbour Beach Resort, responded to this review

Thank you for sharing an "Absolutely Perfect" review. It sounds as if you were more than satisfied with the amazing service level here. We hope to welcome you back soon so you may experience again what Secret Harbour Beach Resort has to offer. Warmest regards, Javier J. De La Rosa Assistant General Manager Secret Harbour Beach Resort More

WAshington, DC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2014

This is a loooong overdue review for a fabulous property. My wife and I got married here in the summer of 2013 and we couldn't say enough nice things about it. We stayed for about a week. First, Laysha was a great help in the planning and organizing our day. This was a destination wedding, though my wife is from... More

Was this review helpful? Yes 1
Alexandria, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 18, 2014

What an incredible find. The nicest beach on St Thomas with the best snorkeling and it is a secret. The hotel sits right on the beach, Rooms are very big and the staff goes out of their way to be helpful. The beach guys take care of every need. Kevin, the manager, went above and beyond insuring our visit was... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

I was blown away and so thankful for Laysha Powers she was truly amazing and made my wedding a dream come true. She responded very quickly to all my emails. She thought of everything I would have forgotten .My cake, flowers, arch was so beautiful. She even did my makeup, which looked amazing. My husband and I took a while... More

Was this review helpful? Yes 2
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Additional Information about Secret Harbour Beach Resort

Address: 6280 Estate Nazareth | Nazareth Bay, Benner 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Benner
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Secret Harbour Beach Resort 4*
Number of rooms: 48
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Also Known As:
Secret Harbour Beach Hotel Benner
Hotel Secret Harbour Beach
Secret Harbour Beach Resort St. Thomas, U.S. Virgin Islands

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