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BEST WESTERN Marks Tey Hotel

4.0 of 5
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London Rd, Marks Tey, Colchester CO6 1DU, England
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BEST WESTERN Marks Tey Hotel
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Ranked #1 of 1 Hotels in Marks Tey
A recent review
5 of 5 stars reviewed yesterday
KSJO London, United Kingdom
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572 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We got married at the Marks Tey Hotel on the 21st of March, and from the day we went in for our first meeting to discuss getting married, to the day after the wedding and we checked out, the team were exemplary. Sharon, the wedding planner, was efficient, friendly, reassuring and brilliant, and Steve, Steph and the team on the... More 

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East Yorkshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

An hotel of standard expected of 60s construction supported by Best Western accreditation. Slightly tired but very pleasant staff on reception, in the bar and the restaurant and express delivery of iron and board. V impressive staffing. Not acceptable these days to have two storey hotel without a lift, I'm afraid. Many older visitors struggled up the stairs with cases.... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Perrylyn, Thank you for your very kind review regarding the quality of the team here at BEST WESTERN Marks Tey Hotel. We are very proud of what we do and I am pleased that this shows! It is unfortunate that we do not have a lift to the second floor and I will ensure that we continue to offer... More 

colchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter's wedding service and reception were held here at the weekend. The wedding organiser Sharon, the Reception staff, the day and evening managers, Daniel, Steph and Steve, all dealt with every request immediately and nothing was too much trouble. The Bridal Suite and my family's rooms were beautifully presented and spacious. The Balkerne Suite used for the service, wedding... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Mr Jambon, What a delightful review and what a fantastic Wedding! The team thoroughly enjoyed hosting Kim & Will's celebration and credit must go to all the fantastic planning that Kim and Will put into the day. It was our pleasure to host such a memorable day and thank you for the kind words about our very dedicated team.... More 

Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Have just stayed at the mark tye hotel spent more time awake than asleep the room we had was next to cleaners and lobby for other guests stay late and meet there and the cleaners start early.Rooms are not well sound insulated and you can hear next rooms.My son who also stayed at the same time had a better room... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Sean, Thank you for your review and I am sorry that you were diturbed by noise. I shall certainly discuss your concerns over noise with the housekeeping team and look to make a difference for future guests. Thank you for letting me know. Best wishes, Darren. More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed here many times over the past 10 years in a business capacity and this time (although it may be a one off) they have really let themselves down. Seem to be more interested in the two sets of wedding parents doing a taster near me than looking after a corporate customer that has been staying here for... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Tech, Please could you contact me directly on gm@marksteyhotel.co.uk so that I can assist you further. I am most concerned that we have let you down. Best wishes, Darren. More 

Travelers are raving about these Marks Tey hotels

Launceston, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

THius is the 3rd time we have stayed here, as my wife is diabled they cater with two ground floor spacious rooms, fully equiped for my wife's needs. The hotel is very warm and welcoming, with bar lounge as well as a nice resurant. Food is well cooked and presented. WE enclountred a few small problems this time, but everything... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Mike, Thank you for your kind review. I am delighted to hear that you have again enjoyed our facilities and service and look forward to your return. Best wishes, Darren. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel in a good location for nearby Colchester and Ipswich , plenty to do in the area whatever your tastes and not far from the lovely beaches of Frinton and Walton-on the Naze,Bar food is nice good value for a hotel ,staff helpful and friendly.

Was this review helpful? Yes
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Helen, Thank you for your delightful review! We are very conveniently located for Colchester, the many beaches, and of course Braintree shopping! I am glad you enjoyed it all. Next time come and visit Colchester Zoo! Best wishes, Darren. More 

Blandford Forum, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite expensive considering what it has to offer. Rooms pleasant enough but nothing special. Evening meals were not brilliant and uninspiring. The self-service breakfast was, however, excellent. The hotel interior is quite tired and could do with a major makeover. Certainly not 4 star, more like an average 3 in my opinion.

Was this review helpful? Yes 1
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Chris, Thank you for your review. I am pleased that you enjoyed our full buffet breakfast! We are constantly upgrading all areas and are set to do alot more in the year ahead! We look forward to welcoming you back soon. Best wishes, Darren. More 

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