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BEST WESTERN Marks Tey Hotel

4.0 of 5
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London Rd, Marks Tey, Colchester CO6 1DU, England
BEST WESTERN Marks Tey Hotel
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Ranked #1 of 1 Hotels in Marks Tey
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606 Reviews from our TripAdvisor Community

Traveler rating
    140
    202
    140
    75
    49
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97
204
28
128
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • Polish first
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  • Any
English first
  • All months
    (606)
  • Mar-May only
    (160)
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    (146)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Recently stopped at the hotel for a weekend for a family function. The staff on reception were very friendly and efficient. We had two rooms booked, one was on the first floor and one on the second. Both rooms were very clean but rather shabby with faded decor and carpets, broken light fittings in the bathroom. The carpets in the... More 

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yorkshire
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel suited our needs and we made good use of the pool. Breakfast was fresh and plenty of choice. Staff polite and helpful as I needed to know where certain places were. Beth Chatto gardens only 20 mins away so for garden lovers well worth a visit.

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Harrogate, United Kingdom
Top Contributor
51 reviews 51 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After a hard day on the road I arrived at the hotel late afternoon in warm sunshine. Check in was a little slow, no one at the desk but was eventually seen to and made my way through a pleasant reception area along nicely furnished corridors to my room. I had booked an executive as these come with air/con. The... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at this hotel quite often and had another nice weekend stay. We are now loyalty members, but did not get upgraded on this occasion as the hotel was full. We did have a problem with no shower working all weekend (room 166), but the hotel staff were very professional and after complaining we did get a refund for... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Lilly and Lee, Great to have you back with us for the weekend and I am delighted with your feedback regarding the team. Wendy and Tina as well as the new team are fantastic assets to the hotel and I shall be passing on your thanks to them. As for the shower - we should have had that fixed... More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here recently for one night on a business trip to Colchester. The room was quite run down but it was only 1 night so I wasn't too bothered as I was pretty tired. But getting a good night's sleep was unfortunately impossible. The room was unbelievably hot. There was no air con and the window only opened a tiny... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Mr/s Nicholson, I am sorry that your stay was less than satisfactory. Without air conditioning our rooms can get warm during the hot summer nights. Our executive rooms are the only rooms with air conditioning, however we do try to make fans available on request. We are constantly upgrading our rooms and I will certainly look at making the... More 

Travelers are raving about these Marks Tey hotels

liverpool
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on Business in May. It made staying away on business a pleasure. I couldn't fault anything about this Hotel. Lovely staff, Lovely food and a comfortable and well appointed room. The Reception Staff were welcoming and the hotel interior is lovely. I had an executive room which had bathrobes, a fridge and plenty of Refreshments. I only had... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Alison, Thank you for your delightful review. It is very kind of you to have taken the time to write such lovely comments about the hotel and team. We are very proud of all that we do her at Marks Tey Hotel and I am pleased that it has shone through! Yours sincerely, Darren. More 

Beccles, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

30/05/2015. We had been to a family reunion and only had a 30 min turn round for a family dinner. So an efficient check in was much appreciated. We had a clean comfortable room, facing the car park, it was very quiet too. We didn't have breakfast, as we thought it was rather expensive, as we don't eat a full... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Jean, Thank you for your great review. I am pleased that we could help you and look forward to welcoming you back. Next time book breakfast in with your room and it is much cheaper! See you soon. Darren. More 

London
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a great long day at Colchester Zoo we stayed at Best Western which is only 10 min drive away. I booked it because of the spa facility and the proximity to the zoo. The staff who checked us in was friendly. We had a double room with an extra bed for my 9 year old son. The room was... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Lenny, Thank you for your comprehensive review! We are indeed ideally located for Colchester Zoo and have many families stay with us due to our close proximity and relaxed style. The link to the motorway does mean some noise across some rooms unfortunately but we would certainly assist where we could to move rooms should the noise be excessive.... More 

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