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BEST WESTERN Marks Tey Hotel

4.0 of 5
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London Rd, Marks Tey, Colchester CO6 1DU, England
BEST WESTERN Marks Tey Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Marks Tey
A recent review
4 of 5 stars reviewed yesterday
john11hartley Stamford, United Kingdom
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580 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stamford, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Staff were all very friendly and helpful - location excellent. Comfortable if not showy or trendy. Wedding reception didn't disturb us (other than a (?wedding?)guest falling down in the room above us at 3 am! - but that's no fault of the hotel). Food in restaurant generally very good.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Two grand parents; single mum and two tiny children in two adjoining rooms for two nights. Ten minutes by car to Colchester Zoo. Staff very friendly. Building very clean. Rooms very clean. First night food good. Second night; change of chef; food not good - in fact I refused to pay for one dish and offered 50% for another. However,... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Bruno, Thank you for your kind review and I am delighted that you found us as a convenient quality hotel close to Colchester Zoo. Thank you for the insight into your meal experience across the two night sand I will certainly pick up on this with our Head Chef. We look forward to welcoming you back in the summer... More 

Kent
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit to this hotel and cannot fault the room. Once again we booked a basic double in advance and think it was excellent value for money. This time we included breakfast which was superb. Lots of welcoming staff to offer tea, coffee or Amy help. We ate in the restaurant both nights. The first night they... More 

Was this review helpful? Yes 2
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Jand A, Lovely to have you with us again and thank you for your second great review! Advanced purchase is, as you say, always the best deal and breakfast is certainly great value with all it has to offer. Thank you for staying with us and we look forward to welcoming you back soon. Best wishes, Darren. More 

Hertfordshire, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

I have to admit to being disappointed in this hotel. Facilities in the room ie fridge, broken and not repairable. Having specifically booked and paid extra for an executive room, one would have thought ALL facilities would have been checked prior to allocating room. Public areas not up to scratch for a hotel chain of this calibre. Threadbare carpets are... More 

Review collected in partnership with Best Western GB

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Janet, Thank you for your review and I am sorry to have let you down on this occassion. We will continue to upgrade all areas of the hotel and I hope that you might visit us again in the near future to see the improvements made. Yours sincerely, Darren. More 

Travelers are raving about these Marks Tey hotels

High Wycombe
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed 2 nights and didn't eat in the hotel during our visit so cannot rate the restaurants. The reception was friendly, the room comfortable and had everything I need in a hotel. The only thing missing is a lift (elevator) to the first floor. This apart - a great place to stay out of town. Ample free parking... More 

Was this review helpful? Yes 1
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Bobby, Thank you for your great review! We now have (as of yesterday) a 'Park & Ride' facility into Colchester which goes from near the Stadium. Easy to get to and makes a visit into Colchester so much easier. We look forward to welcomimg you back to see a bit more of Colchester. Best wishes, Darren. More 

Swansea, United Kingdom
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last night for work. It was easy to find and plenty of parking, which is a nice change. It does have a tired look from outside and the room I was in was a bit outdated and lacked that modern feel, but not in the traditional way. The staff were very warm and friendly and the food in... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Ceri, Thank you for your review. I am pleased that you enjoyed your stay and will look into the internet concern. Thank you for letting me know. Best wishes, Darren. More 

Reading, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel, great food, wife and son loved the spar. Not sure we got the best deal on the cost of rooms but we had a very enjoyable stay We spent 2 nights here whilst exploring Colchester and this bit of Essex.

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear John, Thank you for your kind review. I am delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Yours sincerely, Darren. More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Restaurant and bar staff very friendly and helfpul. Contacted hotel after stay as partner had mislaid his tie and they were extremely helpful and responded to my email really quickly. Just be aware that this hotel seems to cater for large retired coach parties so this may slow up the evening meal service but as I say the restaurant staff... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Alison, Thank you for your great review. I am delighted that you enjoyed staying with us and please do return soon to see more of Colchester and Colchester Zoo! Best wishes, Darren. More 

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got married at the Marks Tey Hotel on the 21st of March, and from the day we went in for our first meeting to discuss getting married, to the day after the wedding and we checked out, the team were exemplary. Sharon, the wedding planner, was efficient, friendly, reassuring and brilliant, and Steve, Steph and the team on the... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Kim & Will, Thank you for your delightful review! The team here at Marks Tey are delighted to have hosted your wedding and have all commented on how wonderful the day was! Well done on all your planning and organisation - it all helps in making an exceptional day! Thank you for your kind words regarding each of the... More 

East Yorkshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An hotel of standard expected of 60s construction supported by Best Western accreditation. Slightly tired but very pleasant staff on reception, in the bar and the restaurant and express delivery of iron and board. V impressive staffing. Not acceptable these days to have two storey hotel without a lift, I'm afraid. Many older visitors struggled up the stairs with cases.... More 

Was this review helpful? Yes
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Perrylyn, Thank you for your very kind review regarding the quality of the team here at BEST WESTERN Marks Tey Hotel. We are very proud of what we do and I am pleased that this shows! It is unfortunate that we do not have a lift to the second floor and I will ensure that we continue to offer... More 

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