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BEST WESTERN Marks Tey Hotel

4.0 of 5 London Rd, Marks Tey, Colchester CO6 1DU, England
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BEST WESTERN Marks Tey Hotel
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BEST WESTERN Marks Tey Hotel
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526 reviews from our community

Traveler rating
    121
    172
    120
    67
    46
See reviews for
72
182
25
112
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night for a family Christmas party. Food and service was excellent even though they were clearly cateting for over 200 people. Reception staff, especially kirsty was excellent. Hotel rooms really need some work on. Old and tired. Otherwise great night.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I never generally write a review for anything however I felt compelled to share this with others. We booked in as part of s Christmas party and when walking into our room was initially hit by the smell of mould, lights that didn't wor and could not be fixed as there was no maintenance man, thread bear carpets, ripped curtains,... More 

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Travelers are raving about these Marks Tey hotels

Cambridge, UK
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

This is my first 'Terrible' score, but just felt I couldn't give anything higher. The Staff were all very pleasant and helpful. It was Christmas Party season and they were really busy, but always there to help with a smile. That's all the positives! The hotel really needs a total refurbishment. My room (221) had threadbare carpets, worn seating, exposed... More 

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

A very pleasent stay food was lovely and lots of it.My only real neagative points were the bar prices were absolutely ridiculously high so would not recommend drinking at the bar and the bar area was cold on both nights I stayed.Not sure what the reason for this was but it was really cold....

Review collected in partnership with Best Western GB

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Carmel, Thank you for your review and I am pleased that you enjoyed your meal. We continually review our bar prices and make price reductions where we can. It was certainly a very cold night and with over 300 people coming in through our doors for a Christmas Party, the cold could not be kept out of the lobby... More 

Chelmsford, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here last Saturday, the hotel was exceptionally busy with Christmas parties. I called ahead of check in to organise a taxi for our onward journey. Reception assured us that they had booked our taxi for the time we had requested. 30 minutes later our taxi had not arrived we had spoken to reception several times to ask for... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Sue, Thank you for your review. I was present in the reception at the time and can certainly confirm that all taxi's had been held up due to an incidence on the A12. I was pleased that Shaune could take you to your venue and I followed in my car with several others. Brett on reception just could not... More 

Somerset
Top Contributor
139 reviews 139 reviews
67 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this hotel is part of a big chain (I think) it has a friendly feel and the facilities are all pretty good. The staff were very friendly, the room perfectly fine and the breakfast OK (it was a buffet, but they cooked extra bits if you asked). The gym was very good with plenty of machinery to choose from.... More 

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Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Trousers99, Thank you for your kind review. We, as a team, strive to deliver a warm and welcoming service and I am delighted that you have experienced this. We look forward to welcoming you back. Best wishes, Darren. More 

Colchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my wedding and then the poor stories started rolling in from friends but I felt comfortable, wish I'd listened! There were 13 major mistakes and a total of 29 issues through out my wedding. The wedding organiser wouldn't listen to our wishes and even lost a lot of the paperwork including the required music for... More 

Was this review helpful? Yes 1
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

This review is incorrect and it is surprising that it has been posted now in December considering the event in question took place in July. Issues were amicably resolved at the time and no further concerns have been raised since then. The major concern which resulted in a refund was a dish which was served differently to that described at... More 

Bedford, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here whilst Christmas shopping in nearby Freeport. Staff friendly and polite, the only downside was restaurant closed for Christmas parties. Room was very nice with comfy bed, all very nicely decorated. No complaints would stay again

Was this review helpful? Yes
Marks Tey H, General Manager at BEST WESTERN Marks Tey Hotel, responded to this review

Dear Natasha, Thank you for your kind review. We look forward to welcoming you back for more shopping at Freeport! Best wishes, Darren. More 

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Additional Information about BEST WESTERN Marks Tey Hotel

Address: London Rd, Marks Tey, Colchester CO6 1DU, England
Phone Number:
Location: United Kingdom > England > Essex > Colchester > Marks Tey
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Marks Tey Hotel 4*
Number of rooms: 110
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Also Known As:
Best Western Colchester
Colchester Best Western

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