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The Heritage killenard

Certificate of Excellence
Killenard, Ireland
Hotel amenities
Best prices for: 1 room 1 guest
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The Heritage killenard
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The Heritage killenard
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1,088 reviews from our community

Traveler rating
    695
    244
    92
    33
    24
See reviews for
239
450
14
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (1088)
  • Mar-May only
    (305)
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    (277)
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County Dublin, Ireland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just had a two day break there, a birthday gift from family.Gorgeous room (118) ground floor and quite and bathroom with stand alone bath was beautiful. Breakfast with fresh orange juice served by the nicest of staff was amazing. The bar food was very good, and as the weather was so good we dined al... More 

Was this review helpful? Yes
Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It was our second stay in this hotel in past couple of months and we were impress with some of improvements in service unfortunately we experienced some problems again and I'm absolutely shocked that managment in this type of establishment ignored our email with issues we had. Just simple email back with simple sorry we will try to improve our... More 

Was this review helpful? Yes 3
County Galway, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Myself and my partner enjoyed a relaxing stay at The Heritage Killenard. It was a last minute get away break, which we both enjoyed tremendously. The rooms were spacious, the food was good and the staff throughout were considerate, attentive and caring. The staff of The Slieve Bloom bar, deserve a special mention as they were polite and very welcoming.... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Myself and my friends came here for afternoon tea today. We were treated so well by all the staff here especially when they heard it was one of our birthdays. We received complimentary champagne and a voucher for the spa. The manager was very friendly and made a great effort. We will definitely be back. The food was also delicious... More 

Was this review helpful? Yes 3
Derry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Heritage one week ago with my partner and I can honestly say it was one of the most amazing places to stay. The staff and food are all amazing the facilities are top notch and the food was excellent ! I will 100% be back and recommending this hotel to everyone I know

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Love this hotel staff are all very pleasant and helpful It was our second stay in this hotel and we got a lovely welcome back plate left in our room.We had our evening meal in the bar and it was excellent and so was the service.Also met the owner Robert and his lovely wife who made time to speak to... More 

Was this review helpful? Yes
Douglas B, Guest Relations Manager at The Heritage killenard, responded to this review

Dear mavis003, Thank you for taking the time to review your stay with us at The Heritage Killenard. We are all thrilled to read of your lovely recommendation and that you had such an enjoyable stay. I have passed your kind feedback on to Robert and Sandy who always love to interact with guests as much as possible. We look... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was treated to the Heritage Spa experience last Saturday morning and it was definitely one of the most pleasant experiences I have had to date in a spa. The staff were pleasant and helpful and very professional. We had the pleasure of the Hydro pool initially but unfortunately it was out of order when we went back for a... More 

Was this review helpful? Yes 1
Douglas B, Guest Relations Manager at The Heritage killenard, responded to this review

Dear Amanda Q, Thank you for taking the time to review your visit to us for a Spa Experience and Afternoon Tea. I was delighted to see how thoroughly you enjoyed your relaxing Saturday morning and that you were so well looked after. We hope to welcome you back again to The Heritage in the near future. Kind Regards Dougie... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

A shambles of a place claiming to be a 5 star. The absolute worst weekend break that I have had. As a seasoned traveller, my expectations for this establishment were not high, and thankfully, it didn't disappoint. Following a three hour drive, we were shown to our room. If it had been any further away from reception, we would have... More 

Was this review helpful? Yes 10
Douglas B, Guest Relations Manager at The Heritage killenard, responded to this review

Dear WANDERBOY1, Thank you for taking the time to review The Heritage Killenard following your recent stay with us. While I do appreciate that you are entitled to your opinion I feel it is also important that it is a fair assessment of the standard of hospitality that you received during your visit. Needless to say I found your feedback... More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here between Christmas and New Year 2014. Obviously a busy time and they seemed to buckle under pressure. It's not a well polished operation and far from a 5 star hotel. The food was very good but the leisure facilities were average and the service was mediocre. The hotel lacked atmosphere and overall "could do better"

Was this review helpful? Yes 2
Douglas B, Guest Relations Manager at The Heritage killenard, responded to this review

Dear dublinrc, Thank you for taking the time to review your stay with us at The Heritage Killenard. I was disappointed to read your visit was not enjoyable. I can reassure you that the Heritage has been continually assessed during its ten years in operation by Failte Ireland and has always easily exceeded all bench marks set for its five... More 

Dundalk, Ireland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back after a wonderful 2 night break with my husband and I can not praise this hotel enough. The staff are second to none as regards their friendliness, helpfulness and professionalism. The room itself was immaculate, every inch of the hotel seems to shine! even the elevator was pristine! The food was also extremely good, with a breakfast assortment... More 

Was this review helpful? Yes 2
Douglas B, Guest Relations Manager at The Heritage killenard, responded to this review

Dear Bassie2014, Thank you for taking he time to post such a wonderful review following on from your recent stay with us at The Heritage Killenard. We were all very happy to read you so thoroughly enjoyed your visit and found so many positives through-out the hotel. I have passed your kind feedback on to our staff and we all... More 

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