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City Lodge Hotel Pinelands

44 Raapenberg Road | at Mowbray Golf Park, Pinelands 7450, South Africa
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City Lodge Hotel Pinelands
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City Lodge Hotel Pinelands
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39 reviews from our community

Traveler rating
    13
    17
    7
    2
    0
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3
9
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at City Lodge Pinelands on numerous occasions. I have always found it to be very satisfactory. The service in the coffee shop can be sluggish and on my last trip, i was put into a room with a view of the hotel roof, but all said and done, I find the front desk staff very friendly and... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Hi Justin! Thank you for your continuous support. We are so glad to hear that you had another good stay with us - we will definitely look into the coffee shop service and ensure that it improves. We look forward to having you stay with us again soon! More 

Glion, Switzerland
Top Contributor
87 reviews 87 reviews
62 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I like the City Lodge group hotels - good value for money and 'things work'. I had great experiences and stays in the City Lodge in Unhlanga, however my recent stay in the Pinelands City Lodge felt like a let down. It is situated on the highway and the direct environment feels like a prison. I must say that the... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for your review and your support. We are glad to hear that you found our staff to be very helpful and the rooms satisfactory, but we are however sorry to hear that you did not enjoy the overall environment of this hotel which, although next to the highway, is ideally located for many leisure and business travellers visiting... More 

Pretoria, South Africa
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is excellent for the business traveler that needs to attend meetings that are geographically dispersed around Cape Town. Room was in excellent condition (but shows its age). Breakfast was really 5-star, with friendly staff always available to help you. You will find a gym on the bottom floor that is basic, but I could use... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Hi Louis, thank you for the great review! We are so happy to hear that you enjoyed the quality of our breakfasts, our facilities and found our staff friendly and helpful... We look forward to having you stay with us again soon... More 

Durban, South Africa
Top Contributor
124 reviews 124 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel is conveniently situated between the airport and the city and just of the N2 the reception staff are friendly and warm and go out of their way to make the stay memorable the room was comfortable with all the creature comforts albeit a tad bit small i was given a room overlooking one of the fairways and whilst... More 

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Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for such a constructive review! We're happy to hear that you enjoyed the convenience and location of the hotel, that the meals you had were enjoyable, and that you found the staff helpful - something that we pride ourselves on. We look forward to having you stay with us again soon... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 12, 2015

I stayed here for work recently. not my first time at the hotel. Very nicley placed for business visit to the southern surburbs in Cape Town. staff are friendly and rooms very clean. options to order from in-house menu or from external menu for supper (my personal favourite is the salmnon salad). the only let down with this establishment is... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Many thanks for staying with us. We do refurbish our rooms every few years (at all of our hotels) and this hotel will also be included in this planned programme. We’re glad you like the other aspects of the hotel, especially our friendly staff and clean rooms. More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 4, 2014

Great hotel with excellent service and extremely friendly staff. At City Lodge Pineland, customer service is the name of their game. The rooms are clean at all times and the staff go an extra mile to make you feel welcome

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for the excellent review. It's great to hear that you enjoyed both excellent service and friendliness from our staff - we're glad they went out of their way to make you feel at home. We hope to see you again soon. More 

Cape Town, South Africa
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2014

It's not often that you get to stay at a budget friendly hotel and feel like you've had a four star experience when you leave in the morning. The City Lodge Pinelands has the most helpful and friendly staff , clean and crisp bathrooms , rooms and linen. I had a great view encompassing the golf course on my stay... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

We thank you for the wonderful review. We're thrilled to hear that you found us excellent for a budget friendly hotel. It's also great that you experienced helpful and friendly service from our staff - something that we pride ourselves on. We're also very happy that you enjoyed the breakfast offerings, and the high standard of the rooms. Thank you... More 

Johannesburg, South Africa
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2014

Need a break away from the hustle and bustle - hotel is perfectly situated - midway to anywhere in Cape Town. Really quiet and peaceful environment. Staff is super friendly. Great spot if you need a place to sleep and prepared to go for dinner elsewhere.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for the good review. We're happy that you found the hotel to be perfectly situated and that you enjoyed the peaceful setting. It's also great to hear that you enjoyed friendly service from the staff. We hope to see you again soon. More 

Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Great hotel at a good price. Everything always runs smoothly from the reservation to check in to the room and the breakfasts. Definitely recommend it for a convenient stop over or business trip in Cape Town. Not one staff member was unpleasant or unhelpful.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for the great review. We're happy to hear that you enjoyed friendly and efficient service from our staff and also that you enjoyed the variety of breakfast options at the hotel. We look forward to having you stay with us again. More 

Nelspruit, Mpumalanga, South Africa
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2014

The staff at the Lodge always surprise me with their sincere enquiries of one's well being....My previous stay at the Lodge was almost 20 months apart, yet I was asked by the restaurant staff "how the dogs are doing?", remembering my love for my animal kids was such a surprise and I valued the enquiry.....This is of course one jewel... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel Pinelands, responded to this review

Thank you for the amazing review! We think it's great that you enjoyed such personal and sincere service from our staff - something we pride ourselves on! Further we're pleased to hear that you enjoy the convenience of this hotel's location as well as the food options! We look forward to hosting you again soon. More 

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