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Bayou Lagoon Park Resort

Lot 45, Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
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Bayou Lagoon Park Resort
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264 Reviews from our TripAdvisor Community

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Level Contributor
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I came here for the second time. I was very shocked because the toilet was dirty. It looked like not cleaned before we checked in. The towels were not in good smell. Water heater also not functioning. Kettle was very dirty. Bad smell from aircond. Bed was OK. TV channels,sofa,chairs were good.

Helpful?
Thank Nur A
Singapore, Singapore
Level Contributor
142 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this resort over the new year in a 2 bedroom apartment for 3 nights. It was a family trip with another family. For our family, there are 3 young children. Location The resort is not located near any sea or beach. Its a resort due to its water park. Location wise, it is not near the town... More 

Helpful?
Thank Depipis
Shah Alam, Malaysia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My room was upgraded to a suite with jacuzzi. One point there. Although the queue at the check in desk was quite long, the procedure was smooth.The reception staff was helpful despite the school holiday crowd.The water park was mid size and ok but the operator need to look into more safety and cleanliness of the area Breakfast was monotone... More 

Helpful?
Thank bobot2002
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude into share your experience here. Your comments are duly noted on the cleanliness ,safety and breakfast. Those lacks would feedback to the related department for further improvement. We are doing our best to give the best services to the guests and aim high to achieve high customer satisfaction. We... More 

KL
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 6, 2016

Spend time with my big families there (5 families) during new year celebration. Check-in took 1 hour plus during peak period. Suites (at 12th floor) with 4 rooms are well maintain. Huge bathrooms, hot water, and other amenities were properly organized. Dining and hall areas are big enough to accommodated 22 pax. The housekeeping did knocked on our door daily... More 

Helpful?
Thank fahmyzs
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, It is a pleasure to have you as our guests during your recent visit to Malacca. Thank you for taking the time to provide us with your valuable feedback during your stay here. Those lacks will be taken note and revert to the related department for further improvement action. The magic trick art in fact is one... More 

Kuala Lumpur, Malaysia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Went here with my family. 2 small kids age 3 and 1. They are most excited, of course. For adults, its just a so so. There are water slides almist everywhere and since its for kids, the water depth is no higher than your knees.

Helpful?
Thank Linamus
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Appreciate your time in writing us and bet you had a great time with your lovely family. The water park was built into the consideration for children and adult so that both may enjoy the facilities together. We look forward for your next visit in near future and do get the best available rate through our website. More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

wouldnt recommend to stay. 1. location too far from city appox 1 hr ride in car 2. no control of maximum occupancy per house resulted in noise pollution surrounding the apartment even in the night 3. Water park ? Where ? its just a children park. pictures from resort is misleading

Helpful?
1 Thank Tinker B
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your experience here. Your comments are duly noted and would feedback to the related department for further improvement. The water slide available is suitable for both families and children. We are situated approximately 10km or 20minutes by car ride from Melaka town. We... More 

Travelers are raving about these Kampung Bukit Katil hotels

Kuala Lumpur
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed December 29, 2015

Check-in on a Sunday, after the Xmas and during the school holiday. Stayed for 2 nights in a 3-bedroom apartment. Check-in - had to queue for almost 30mins (apparently they dont use the automatic queue system during the busy hours). There are big crowd almost on daily basis...but subside towards the middle of the week. Was informed of the staff... More 

Helpful?
Thank IntanWan
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing us as one of your preferred resort in Melaka city while having your holidays! We are glad that you enjoy your stay in the comfortable room and the facilities provided. The feedback on the door lock ; maintenance issue and others mentioned are duly noted and will revert to the related department for... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed December 27, 2015 via mobile

the apartment we stay is clean and owner of the house even clean up and on the aircon for us. however water park humh... its a swimming pool with theme definately it is not a water park plus pool water was very dirty The resort does not practice occupancy limitation therefore the resorts is flooded with people (1 Apartment with... More 

Helpful?
Thank belsnowy1308
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for taking some time in providing us your feedback. We are delighted that you’re happy with the comfortable room as for the lacks on the water park and the limitation of peoples. We do take notes on the comments given. We look forward to welcome you in the nearest future and do grab the best... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 26, 2015

Hate to give a bad review but have to do it for the sake of others. First of all, salute to the front desk and reception team because of the fast and responsive service. For maintenance and housekeeping team, you really did a bad job guys. The bathroom was not thoroughly cleaned. Got really disgusting mold every here and there.... More 

Helpful?
1 Thank Rizuan
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for taking some time in writing to us based your past stay experience. Your feedback are duly noted and will be revert the related department for improvement purposes. Room division is the component of the resort, we look into this matter seriously. It was a pleasure having you stay with us and we hope to... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 25, 2015

You will have a better holiday at the Hatten, Equatorial, Holiday Inn - which are all nearer to the city/shopping district. Well, you see - We reserved this place as we needed a 2bedroom apartment in Malacca. The reviews here on Tripadvisor are pretty average and i eventually booked because i looked out for Manager's responses to reviews as it... More 

Helpful?
3 Thank 01bgenuine
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here! Those feedback that you had highlighted are much appreciated in order for us to have further improvements and simultaneously increase the guest satisfaction. We would be honored to be of service to you once... More 

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