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Ibis Styles Sydney Lansvale

161 Hume Highway, Lansvale, Fairfield, New South Wales 2166, Australia (Formerly Lansvale Hotel & Resort)
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Ibis Styles Sydney Lansvale
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37 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adelaide, Australia
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015

Business trip, booked by agent, who I guess asked for the best room for me. Arrived late, raining. Offered a suite..... a massive offering, 4 rooms including biggest bathroom I've ever seen! Comfortable lounge. Bed fine. I didn't venture into the dining room in suite, but dined in the in house restaurant. Very high quality food, pleasantly served, quick service,... More 

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Fdluva, We very much appreciate your comments regarding your stay at the Ibis Styles Sydney Lansvale. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 27, 2015

Decided to stay here knowing ibis properties are generally very standard. I booked the suite as it looked renovated from the pictures. Upon checking in, it looked like a nice hotel the lobby was nice and modern. The room allocated was upstairs (in case families were wondering) it didn't look renovated at all. The bathroom was terrible I wasn't even... More 

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Ltravel1, Thank you for taking the time to tell us about your experience at the Ibis Styles Sydney Lansvale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Lansvale hotels

Melbourne, Australia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 4, 2015

Old building. Quite noisy if face to the street. Need a big renovation. Not good value with rate at $150/ nite. We arrived, checked in and found toilet didn't work. They couldn't fix and we must change room. The procedure of cleaning and maintening need to be considered.

Was this review helpful? Yes 1
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Vn-Kent, Thank-you for taking time to inform us about your experience at Ibis Styles Sydney Lansvale. We are sorry to hear that your stay with our hotel was not to your expectations and apologise for the same. Unfortunately maintenance related issue to crop up unexpectedly, our hotel does have preventative maintenance schedule and your feedback will assist us in... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 16, 2015

I have stayed at your hotel a number of times over the last two years. I find it comfortable and value for money. The management have made some noticeable improvements in some areas. However, some effort needs to be made to make the reception area more inviting and modern. Each time I visit I find the person behind the reception... More 

Was this review helpful? Yes 1
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Jim, We thank-you for taking time to review our hotel and share your experience. We are glad you found our rooms comfortable and value for money. We are pleased you noticed the improvements with the new management on-board. We do take your feedback constructively and can assure you we are in process of ensuring our reception area is well... More 

Taylors lakes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Hotel staff were extremely helpful cannot say a bad word about them. Went out of there way to go online and print out some tourist destinations to see. Faultless. Thanks for being Decent. Rooms were modern and clean. Pool was nice and cosy. The dining experience was good too. The only thing that I can say negative is we had... More 

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Koray-Junior, Thank-you for taking time to post your review on our hotel. We are glad to hear about our helpful staff. We will pass on your comments to our team, they will surely be thrilled to read about your opinion. We do appreciate your feedback and will be looking forward to welcoming you back to our hotel. Kind Regards,... More 

Shoalhaven, Australia
Level Contributor
159 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed December 21, 2014

Definately better than we expected. It is a 3.5 star hotel on a main rd, in suburban Sydney. There are no shops within walking distance, so a car is essential. The hotel itself has been refreshed and renovated since Ibis took over, and we were impressed with the facility. Our room had clean, new(ish) carpet and a newly renovated bathroom.... More 

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear travellinallover, We thank-you for taking time to review our hotel and share your experience. We are glad you liked our rooms and the hotel facilities. It is always nice to read honest reviews. We will take your feedback on-board in regards to our tourist groups. Your feedback will assist us in better operating our business. Again we appreciate your... More 

Adelaide, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed December 12, 2014

I've stayed here before and don't remember having negative feedback. However this time was different, so may depend on the room you get. Room was big and had all your basic needs, bathroom probably needs an update; tiles, shower door didn't close properly, swipe cards to the room kept playing up so we had to go to the foyer a... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Judith N, We appreciate you taking time to write a review for our hotel related to your stay. Your feedback based on your experiences is of immense importance to us in our quest to provide our guest with exemplary service. We do take note of our product falling short of your expectations, some maintenance issues do rise from time... More 

1 review
4 of 5 stars Reviewed November 27, 2014

A regular customer for over 10 years now and have always been warmly greeted and enjoy my stays. Room rates are better than most. Dining and bar are very reasonable. The staff are all very skilled and friendly

Was this review helpful? Yes
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear JJMARR, We appreciate you taking time to write a review on our hotel. Your feedback will assist us to provide a better service to our guest. We are glad you mentioned the skills and friendliness o our staff, it will surely help lift our team's spirit. We look forward to welcoming you back at our hotel in near future.... More 

Bonn, Germany
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 18, 2014

The worse Ibis I have stayed at. The price paid is inversely proportional to the service received. The so call free Wifi did not work for 4 out of 5 days I stayed at the hotel. You cannot make any international call in the room, and receiving calls is also an issue at times. Staff were very defensive and had... More 

Was this review helpful? Yes 1
ibisStylesLansvale, Front Office Manager at Ibis Styles Sydney Lansvale, responded to this review

Dear Deevahn, Thank-you for taking time to inform us about your experience at Ibis Styles Sydney Lansvale. We are sorry to hear that your stay with our hotel was not to your expectations and apologise for the same. We do take your feedback as a constructively and assure you that we will be investigating and addressing your concerns with appropriate... More 

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