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All 14 Isla Verde hotels

The Beach House Hotel

3.0 of 5 Hotel   |   4851 Ave Isla Verde, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #13 of 14 hotels in Isla Verde
A recent review
5 of 5 stars reviewed 3 weeks ago
Sherry Ann R Boston, Massachusetts
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211 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We arrived August 12th and ran into issues immediately! First they tried to charge us $100 fee for incidentals.... Excuse me??? Is there room service, wait no there's NO telephone in the room to even order roomservice. Is there a Spa or mini bar here that I don't know about!!!??? NO!! So do not try and add on that fee... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Don't stay here. I travel a lot and never leave reviews..good or bad. This place was Sooooooo bad I feel it necessary to let others know how disgusting it is. The pics are NOTHING like the actual hotel. If I were homeless I still wouldn't stay here

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

I could not have picked a better place for a surprise trip for my husband to Puerto Rico. It was our first time. The hotel and service was incredible. Our Bedroom was the Junior Suite. basic room. there were canopy beds on the beaches, Lounges and the waiters catered to your every whim on the beach. You felt like you... More

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

It was so awful , the hotel doesn't look like the pictures, it looks like its in a really bad condition . Also the rooms have mold and you have to keep the ac on or the walls will start leaking it so disgusting and the smell of the mold it was so bad u can't sleep, also the doors... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 2, 2014

I stayed at the Beach House Hotel for about 5 days for my bachelorette party. The good: The location is great, right on the beach in Isla Verde. As a guest you get a beach chair and umbrella and this is a pretty popular spot among locals and visitors on the weekend. The bartenders at Café Plage, especially Jennifer, Fernando,... More

Was this review helpful? Yes 2
Cookeville, Tennessee
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2014

Was so exited to visit Puerto Rico for a long time. When I arrived at 3:30 a.m. was very dark and not in a good shape could not sleep at all with a weird noise coming from water line. The deck is falling apart. The rooms don't have dressers or place to put your toothbrush, very nasty and smelly nothing... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014 via mobile

False advertisement. The website and cost were reasonable and I planned to stay only for a few hours due to a late flight. However this place is not as advertised. The rooms need updating. The covers were OK, but the TV barely worked and the ac was making noises all night long. Luckily there were no parties but I could... More

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 10, 2014

I saw a roach (like a large roach the size of a pen or pencil) on its back on the stairs as I was taking my luggage up. I thought, don't judge this place yet. The floors were dirty and gritty, the room was very dim. Not much natural light, weird plexi-glass windows that were covered by metal storm blinds... More

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 21, 2014

I am currently at this "hotel". DO NOT STAY HERE. It is nasty dirty. The pics shown must be 10 yrs old. I had to clean the room myself n it is still nasty. It is like the Tijuana places shown in movies. There should be standards so people don't get taken. I paid in advance, so I'm stuck here... More

Was this review helpful? Yes 4
Jersey City, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 13, 2014

I recently stayed at this place and most of the reviews were pretty accurate. I generally try to give any place that I stay at the benefit of the doubt and judge the experience for myself. Lets start with the positives of this place. This place is located on a gorgeous piece of beach front property in a great area... More

Was this review helpful? Yes 2
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Additional Information about The Beach House Hotel

Address: 4851 Ave Isla Verde, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Beach House Hotel 3*
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Also Known As:
Beach Hotel Carolina
The Beach Hotel
Beach House Hotel Puerto Rico
The Beach House Hotel Puerto Rico/Isla Verde

407 photos of this hotel

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All traveler photos (108)
View from room (7)
Hotel & grounds (31)
Dining (9)
Pool/beach area (12)
Room/suite (15)
Bathroom (2)
Family/play areas (1)
Other (31)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (275)
Beach (13)
Double Full Room (38)
Junior Suite (41)
Restaurants and Bars (44)
Single Full Room (33)
Single Full Terrace Room (39)
Suite (48)
The Hotel (19)

Management photos: Courtesy of the property manager

All management photos (25)
Pool/beach area (4)
Hotel & grounds (10)
Dining (2)
Other (9)
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Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#8 On the Beach Hotel in Isla Verde
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Official Description (provided by the hotel)
The Beach House is Puerto Rico's beach front sanctuary of relaxation in the middle of the world's most exciting cities. Located in Isla Verde Avenue only five minutes away from the International Airport and fifteen minutes away from the Historic Old San Juan. A small boutique hotel nestled amid the top hotels on the island - it now has a fresh new face and has become the must-be-seen gathering place for San Juan's social set. Fabulous outdoor French cafe restaurant (Cafe la Plage) and personalized Beach Club service. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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