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Verdanza Hotel

8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
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Verdanza Hotel
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738 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Arrived today, Hotel was nice but when you book your reservation you need to make sure you call and request your room. Also, you get ramdom room no choice of bed size and they sneak that plesent parking charge of $14 a day added on to the top of and already room rate. The bathroom, it makes you feel like... More 

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Vacaro111, I am so sorry to learn of your disappointment. Please note that when you book through an online travel site you are not able to choose a room; that is specified when when you make your booking. Nevertheless, we always try to accommodate guest requests based on their needs/preferences subject to availability. Further, please know that we would never... More 

Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The water in the sink came out yellow but it didn't in toilet or shower. Found that very weird. The room also smelled kinda funny when we first went in. But besides those two things it's a pretty nice place. Check it was quick there are a couple restaurants.

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Murrieta, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

When they say check in is after 3, they really mean it's. Was extremely upset, tried to check in when I arrived at 1230 when I got there and didn't get my room till almost 5pm. The lobby was full of about 10 other guest waiting for rooms as well.HOUSEKEEPING IS SLOW. Will not stay here ever again. Monica and... More 

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

fernandochavez27, indeed check-in at Verdanza starts at 3pm and this is specified in your reservation confirmation. Whenever we are able offer an earlier check-in we are happy to do so as a courtesy, but this is entirely subject to availability. I trust this makes sense to you. For guests' convenience, however, we can store your luggage on arrival so that... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel has it going on! The room we stayed in was very clean and remained that way due to the fantastic staff. The front desk attendants were extremely helpful in recommending great eateries and attractions around the island. The restaurants in the hotel are really nice and the food was great as well. The beds were high quality and... More 

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Antigua and Barbuda, Caribbean
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay, staff was nice & friendly very helpful in giving directions. I like Isla Verde area convienent for places to eat & hang out. Central for the places I went to, getting around was not hard at all it was my second time driving in San Juan

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

First the good. The staff is friendly and helpfu. Also, The hotel location is pretty good, close to the airport and just a short walk to the beach. there are many places to eat near by. The hotel is rather old, but its clean and somewhat updated except for the plumbing. Now the not so good. The rooms are very... More 

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

larry 1, thank you for your kind words about our service and features. May is indeed a busy month for graduations and proms and we apologize for any inconvenience this may have caused you. It certainly is not a year-round situation and the fact that there are casinos and clubs within walking distance but not inside the hotel is a... More 

Denver, Colorado
1 review
2 of 5 stars Reviewed 1 week ago NEW

The Verdanza lobby is very misleading. As modern and clean as it is, the room I had was extremely run down. I had a king sized bed, and the bedding was too large; it drug on the floor. The carpet in this poolside room was dirty. The wooden bedside tables were chipped. The pool was dirty. If not for the... More 

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San Juan, Puerto Rico
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there with family and friends and spent a great time. It is located near casinos, the ocean and nice restaurants all at walking distance. It has restaurants, wine store, nice pool for adults and kids and a sports bar. Clean and very well organized. Want to thank Mr. Michael Colon for his attentions. Had a great stay.

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was pretty basic, nothing fancy. Staffs arr nice and friendly. and it "allows pets", For a charge of $100. Overall it was clean, the room and bathroom are small. It is good for a short stay. There are few restaurants, and the asian one its pretty good.

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Coralys P, we are glad to learn you enjoyed your time with us. We take much pride of being an independent property, member of Preferred Hotels & Resorts, with the amenities of a full service hotel and a privileged location. Indeed we a pet-friendly hotel (we even have a pet park with an agility course!) and offer a program for... More 

Portland, Oregon
1 review
4 of 5 stars Reviewed 1 week ago

There is nothing about Verdanza that I did not like. I love the fact that they have Valet, bellmen, doormen.... I enjoy the rooms and the restaurants. I would definitely go there again! They have a nice buffet that begins at 6am, a latte bar close by to get very fine puerto rican coffees with flavors and plenty of things... More 

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