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Verdanza Hotel

3.5 of 5 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
#7 of 14 Hotels in Isla Verde
559 Reviews 4 of 5 stars
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice pool, great waterfall function for kids, management was attentive to needs. Chose a room on second floor with sliding doors that opened up to view of pool and garden, which was fabulous. Would not stay here again only because it is far away from historic old town and islands, and cabs were very expensive. Think it would be perfect... More

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Lexington, Kentucky
Top Contributor
58 reviews 58 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My recent stay here was a mix of great and not great. Rooms were very outdated, but kept very clean. The staff were extra courteous and helpful. It was also nice to be just a couple blocks from the beach, without the beachfront prices. There were a lot of restaurants and shops within walking distance as well, and the area... More

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Ribeirao Preto, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best thing about this hotel was the staff. From the moment we got there until the moment we left, everybody was very lovely and helpful with us, trying to make our stay better. The hotel itself wasn't so good. We stayed in a room with pool view. The room was comfortable, the bathroom wasn't good. It was old and... More

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Marietta, Georgia, United States
1 review
3 of 5 stars Reviewed 1 week ago

Stayed there for 4 nights September 10-14, 2014. Room was OK, small bathroom. We were on 5th floor and the water pressure was very low. The breakfast buffet was the same 4 items every morning. Dry scrambled eggs, barely cooked bacon, sausage, and potatoes. Hot tub in pool area was nice and hot. The Home bar and restaurant had a... More

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Robert W, I'm so sorry you felt your experience to be barely decent...considering that based on your comments, the only real issue you had is that you experienced low water pressure - this is not a common problem at our property, but something I'll refer to Engineering to look into. Other than that, you had no issues and in fact... More

Jersey City, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My friend had left her wallet in one of the taxi..we didn't have any number to contact the company since we just jumped in it while strolling along Old San Juan. Thanks to Rickie Mercado (Valet Supervisor) at the hotel, the taxi driver came back to return the wallet which was left in his car. Rickie went out of his... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

..unless you are writing home asking someone to pick you up. Good: Coffee shop is great. Cheap and great tasting coffee and the staff is great. Home restaurant: average sports bar. Typical bar food nice staff. Front desk staff: very nice. They will get you a cab within minutes. Car rental on site: around. 75$ for 24 hours. Location is... More

Was this review helpful? Yes 1
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

LIzcarpkind, thank you for taking the time to write. Verdanza is known for its relaxed atmosphere - far from loud - but having visited us during Labor Day weekend, you probably experienced more activity in the property than usual. However, the pool area is for the exclusive enjoyment of our guests - while crowded because of the long weekend with... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My job is extremely demanding in January, and, living in Chicago, I look forward to getting away to someplace warm and sunny for a few days as soon as February hits. Four years ago, I decided to try San Juan. The airfare was cheaper than going to Miami, and the hotels also looked to be less expensive. I stayed at... More

Was this review helpful? Yes 3
Glen Cove, NY
Contributor
20 reviews 20 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at Verdanza one night after volunteering to bump off a Delta flight and rebooking for the next day. The hotel was very clean and comfortable, the area safe and the staff friendly. I hesitate to give more stars because the toilet area was very narrow and uncomfortable to use, it took over an hour for... More

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San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The most relaxing place I have visit in Isla Verde!!! Loved the room, pool, restaurants and the coffee uffffff!!!! Will go back!!! The service was great and if you are a Facebook friend a surprise awaits for you so send them an inbox with your name and date of arrival!!

Was this review helpful? Yes 1
Torrance, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 23, 2014

3 of us went to PR during the Labor Day Weekend (May-14), & spent a couple of nights at the Verdanza hotel in San Juan. While the location is convenient - close to airport, & lots of eateries & basic shopping places around, I had better expectations of the hotel. The things I didn't like: 1. Parking was a big... More

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LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Dippen007, I was really sorry to learn your experience did not meet your expectations. You are correct, all hotels in the San Juan/Metro Area do charge guests for parking (between us, however, know that Verdanza’s fixed rate for guests is the lowest, significantly, of all hotels in the area). That said, I intend to address the issue of the trouble... More

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Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde

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