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All 14 Isla Verde hotels

Courtyard by Marriott Isla Verde Beach Resort

3.5 of 5 Resort   |   7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
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77%
Ranked #5 of 14 hotels in Isla Verde
A recent review
5 of 5 stars reviewed yesterday
Susan C Port Saint Lucie, Florida, United States
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1,358 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Port Saint Lucie, Florida, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was pleasantly surprised by our most recent stay in Puerto Rico. I was a little apprehensive about booking there based on some of the reviews concerning the renovations occurring at the hotel. I had emailed the hotel and received a quick response from the assistant manager Henry Neumann. He assured me our stay would be comfortable and it was!... More

Was this review helpful? Yes 1
Westport, Connecticut
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

If I were rating this hotel based on just the people alone I would give it 5 stars. They were all incredibly nice and helpful. When we checked in we were greeted by a wonderful young lady who handed us an armload of folders with things to do on Puerto Rico. When we had trouble with the ac the first... More

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Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

It is great to hear the you enjoyed your brand new room! Please contact me for your next visit at 787-648-8834 or hneumann@sjcourtyard.com. Warmly, Henry More

Rahway, New Jersey
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Courtyard Marriott Isla Verde with my boyfriend from July 19th to July 24th. This hotel is undergoing renovations, so before arriving I contacted the Manager (Mr.Neumann) to request one of the newly renovated rooms; he responded to my email promptly and was happy to switch the room for us.The room was great! Clean, comfy bed, small... More

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Spring, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We are at the Courtyard Isla Verde right now!! Great hotel!! It is ON the beach. Pool open 24 hours. Sand, waves, jet ski, and surfing lessons all steps away. Hotel staff is friendly, welcoming, inspired to make sure you have a great stay. Thank you to Yonathan, Joe, Kiera, and everyone else at the Courtyard Isla Verde. And especially... More

Was this review helpful? Yes 1
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Hi Allan! I am happy to hear that you are enjoying your stay so far! Please contact me for any additional assistance you may need during your stay with us. Saludos, Henry 787-648-8834 hneumann@sjcourtyard.com More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I arrived at the hotel on 7/11/14 with my grandkids for a five night stay. I was impressed with staff courtesy and availability. Our room was clean and comfortable. The best was the clean pool area and kids pool which my grandkids loved. I enjoyed getting up early and using gym facilities then hot tub all to myself. I was... More

Was this review helpful? Yes 1
San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Last week we had a family vacation that ended up in a group of 15 rooms. We selected the Courtyard by Marriott for many reasons; the location, the incredible secluded beach, and the amenities the hotel offered. We had people traveling from everywhere in the states from- Seattle to Sarasota, Florida and Canada- and all agreed that the staff was... More

Was this review helpful? Yes 1
Forest, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Currently visiting now. This is our 8th time in this hotel. No location in PR beats this beautiful beach setting. The customer service of this hotel should be a model for any business. The service is genuine and all staff really make the customer feel #1. Management has trained all employees very well. 8x's here and have never had an... More

Was this review helpful? Yes 1
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for your loyalty throughout the years! It seems like the Courtyard Isla Verde has become your second home. If you have loved it until now, let me tell you that the hotel will just keep getting better. You must see our new and modern rooms; they will definitely amaze you! For your future vacations, please contact me directly... More

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff as the hotel was great. They were friendly and did a good job. The hotel is being renovated so be sure to ask for a renovated room as the others are about ten years overdue. The beds were comfortable but everything else in the room seemed dingy. The beach area and lobby were well maintained. There is a... More

Was this review helpful? Yes 3
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Thank you for highlighting the service that was provided by our staff. The pool and beach areas of the hotel are favorite amongst leisure and corporate guests. We are very excited about the 10 million dollar renovation taking place at the property. All of our guest rooms, floor hallways and main lobby will be revamped. If you have any questions... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We chose the Courtyard because of the reviews it received from other weddings. We were not disappointed and, most importantly, neither were the bride and groom. Our daughter and new son-in-law were thrilled. Jatzel in Catering, Barbara in Reservations, all of the recommended Vendors; Vanessa the baker, Patricia the florist, David The Officiant, Maria the wedding coordinator, Jose the photographer... More

Was this review helpful? Yes 1
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Congratulations again Donna on your daughter’s wedding! I am so pleased to hear that the wedding was a huge success! As you mentioned, we are currently renovating our rooms and I am sure that you will love them! Please contact me for your next visit at 787-648-8834 or hneumann@sjcourtyard.com. Warmly, Henry More

San Jose, California
Top Contributor
90 reviews 90 reviews
90 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We (3 adults) stayed at Marriott Isla Verde Beach Resort for three nights in June 2014. We paid $238 a night for a big room with two queen beds, air-conditioning, cable television and a small balcony (partial ocean view). The room was what is expected of a Marriott – big and comfy. The bathroom was also large and comfortable. The... More

Was this review helpful? Yes 3
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

It was a pleasure to assist you with the umbrellas. We have corrected this situation and will continue to monitor the service provided by our beach staff. I wish you would give us another opportunity in the future. We are currently renovating all of our guest rooms and hallways. I am sure that you would enjoy our new product. If... More

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Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Courtyard Carolina
Marriott Carolina
Carolina Courtyard
Carolina Marriott
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Isla Verde #3 Casino Hotel in Isla Verde #4 On the Beach Hotel in Isla Verde #4 Romantic Hotel in Isla Verde #5 Family Hotel in Isla Verde
Hotel Class
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 
Number of rooms
260

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