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Courtyard by Marriott Isla Verde Beach Resort

3.5 of 5 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
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Courtyard by Marriott Isla Verde Beach Resort
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Courtyard by Marriott Isla Verde Beach Resort
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1,591 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cicero, Indiana
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars NEW

The Courtyard is a good hotel. The rooms are large and the bathrooms have large counters with lots of room. There is a small balcony with table and two chairs. The beach is very nice and clean and the attendants helpful. The Casino is small but pleasant. The staff is friendly and courteous. There are three casual restaurants and the... More 

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Oceanside, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just got back from Puerto Rico and our 4th stay at Courtyard Marriott. We had read about the renovations that were done to hotel and were very impressed when we arrived. We were immediately greeted by Ellyn the bellman and told he would take care of everything for us. We had reserved a wheelchair for our mom and he called... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

We got a lot more than we expected from a Courtyard. The staff was great and the food/drinks were good too. Most things were overpriced but we expected that. There was also good music and entertainment on the weekend evenings. The beach and pool areas were kept clean the whole time we were there as well. It was also extremely... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Second time my wife and I have been to Puerto Rico and the Courtyard By Marriott did not disappoint. Staff very friendly and helpful. Rooms were very nice and a great view of ocean and pool area. Food was very good and lots of restaurants within 10 minutes of Hotel. Beach is great and pool area is very clean. Julio... More 

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Bothell, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Pro's -Fully accommodated me and my military working dog. -If TDY this hotel offers a free FULL buffet breakfast. -Down Isla Verde Avenue you run into authentic Puerto Rico and can get $1 Medalla and bask in the greatness of PR. -Very close to the airport -Beach and Pool open 24/7 -EVERY Wednesday Corporate Meeting (Marriot reward members) OPEN BAR... More 

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Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am very happy to hear that you enjoyed your stay with us! We hope to see you again soon, whether for pleasure or for business travels. Please feel free to contact me for the best rates & availability. Warmly, José 787-388-3043 jpadin@sjcourtyard.com More 

Lee's Summit, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The beach and the pool are beautiful. We went to the pool for drinks one evening and it was already closed. Julio told us that he would go ahead and make us drinks any way. He was so sweet and we appreciated his helping us. However, two buckets of beer and two margaritas cost us $100. We thought that was... More 

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Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Dear Sherri T, Thank you for taking the time to share your comments about your recent stay at our resort. I am glad to know that you liked our beautiful beach and more important that Julio went the extra mile and assisted you with your drinks. Please accept my sincere apology for the maintenance issues you encountered in your room... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is the 4th hotel that I have stayed in in Puerto Rico and I picked this spot for the beach. Keep in mind you are right next to the airport but the beach is large and lovely and an easy cab or bus ride to Condado or Old San Juan.

Was this review helpful? Yes 1
Weehawken, New Jersey
1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed 7 days this past week we were awakened every morning by housekeepers talking so loud for 6 days. We called the front desk Manager 1 hour later she called to apologized and she wasn't surprised. We were on the beach and pool all day until 7pm our room wasn't cleaned and the housekeeper lied to the supervisor by... More 

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Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Dear Morganwh, Thank you for sharing your review about your recent stay with us. Please accept my most sincere apologies for the service problems you experienced during your 7 days, certainly not the norm at our hotel. We take pride on managing first class resort and delivering service that exceeds the industry norms. It was disheartening to learn that this... More 

Harwich, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel for our first family vacation and it was perfect for our 5-year old daughter. We took a taxi from the airport for $14 and the driver was quick to recommend several restaurants in the area for us to try. Check-in went quickly and they accomodated my request for an ocean view room. As others mentioned, the... More 

Was this review helpful? Yes 5
Dalton, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed for five nights in mid February. Check in was fast and friendly, and the two free drink coupons were a nice surprise. Our room was perfectly good. Not fancy, but very clean and comfortable. We had a partial ocean view which was nice. We didn't spend much time on the balcony though since it was... More 

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Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Courtyard Carolina
Marriott Carolina
Carolina Courtyard
Carolina Marriott
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico
Hotel Style:
#3 Casino Hotel in Isla Verde
#3 Business Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#5 Romantic Hotel in Isla Verde
#5 Family Hotel in Isla Verde

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