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Courtyard by Marriott Isla Verde Beach Resort

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7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
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Courtyard by Marriott Isla Verde Beach Resort
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Courtyard by Marriott Isla Verde Beach Resort
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1,782 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vero Beach, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

Our family had a good time on this hotel, food was really good, the employees are so friendly and helpful and very clean hotel I will like to thank you to Yari, and Andrea Ramirez for been so good with us.

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Wallingford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I was in Puerto Rico on business, but couldn't get a room at the hotel near the convention center. My wife was coming along to take some time off, so I booked a room at this hotel. The beach is right there, and the hotel has a large pool (swim-up bar; don't be afraid of the roaming iguanas) on the... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hospitality by every employee at this hotel. Perfect place to stay not just to sleep but for fun. Not many courtyard has what this one in Isla Verde PR has - beautiful Beach, restaurant, snack type cafeteria, casino, of course a very nice pool with in-water pool bar, kiddie pool and if it wasn't enough they have a bar... More 

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Charlotte, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Courtyard Isla Verde in San Juan, Puerto Rico during a business trip. It is right on the beach, so you cannot beat the location. However, it is also right beside the airport, so can also be very noisy. My room was 1200 and although I had a fantastic ocean view, I also had to listen... More 

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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First off, if you are a clean freak like me, you won't like the rooms. It wasn't a good start when I found a dead fly under my pillow. See picture. I was there for three nights and housekeeping was lazy at best. Also, once around noon I went back to my room around noon for ten minutes and upon... More 

Was this review helpful? Yes 1
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Dear Rachel N, Thank you for taking the time to review our resort. I am pleased to know that you enjoyed our Great Beach, Location, Restaurants and Charming Staff. I will personally share your comments and commend them for their superb service. However, please accept my apologies for the incident in your room and for the rudeness of our Lobby... More 

chicago,Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived on the 18th July 2015 and was met by Front End Gioranna Triassi who Professional, Classy, Informative and represented the Marriott property like a Top-Tier Executive.And let's not stop there, the Doormen 5 stars,the Resturant located in the rear of the property Outstanding ( William Stewart, Jomar) excellent, you just could not get any better than them. Can the... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We stay on this hotel for 2 weeks ,I never being here before ,was the best choice ,Me and my family we have great time everything was excellent ,clean rooms Servis ,food ,the pool ,and beach ,everyone shut visit this hotel , Thanks ,and see you next summer ..

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Frankfort, NY
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just got back from 8 days at this resort. From what we saw, it was one of only a handful of places right on the beach. The staff was fantastic, accommodating and extremely friendly....everyone of them. The concierge, Christian, had the expression "Attitude is everything" on his name badge - and not only was it on his badge, but he... More 

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Bridgeport
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

You hear constant planes coming in and going out if the airport... If you can live with that, the hotel is nice. They had no problem accommodating early check in or late check out, which was nice. They are right on the beach which was often not very crowded. There was quite a breeze so the ocean was choppy. The... More 

Was this review helpful? Yes 2
Adelaide
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was kind of yucky. Poor paint and patch jobs on the dry wall. I felt it necessary to wear flip flops in the shower as the floor looked a little neglected. I won't say it was a terrible hotel but what we paid and the fact that it is a Marriott property I can say I was disappointed.... More 

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Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Dear Cheryldownunder, Thank you for taking the time to share your comments about your recent stay at the Courtyard by Marriott Isla Verde Beach Resort. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. Although I respectfully disagree with some of your comments, I assure you that the cleanliness and... More 

Hotel Review Summarization

What travelers say

  • Very nice(29)
  • Old San Juan(14)
  • Pool area(12)
  • Ocean views(6)
  • Rooms are clean(5)
  • Live music(4)
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Beach (16)
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