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All 14 Isla Verde hotels

Courtyard by Marriott Isla Verde Beach Resort

3.5 of 5 Resort   |   7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #5 of 14 hotels in Isla Verde
A recent review
5 of 5 stars reviewed yesterday
mramirez82
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1,394 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Thanks to all the staff at this hotel we felt like we were right at home. Upon arriving to the hotel we were greeted by a wonderful staff that was nothing but attentive and courteous. Or check in gal Geraldine Mendez took her time check in us in and giving us all of the information needed as we were not... More

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Edmonton, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good check-in experience. Nice property, good location. Was disturbed by birds that crapped all over whilst sitting on the patio mid morning. Bed good, bathroom okay. TV not working properly. Some noise I believe from some on-going maintenance work but by early evening had stopped. Dinner buffet was nice but a bit limited. Generally the stay was good.

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Hernando, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thank you/Gracias to all of your staff especially Henry, Sonya And Carlos! It was my first visit to Puerto Rico and I was totally blown away by everyone's attention to detail. My husband's birthday celebration was amazing. The room was very nice and the food, well we especially enjoyed the pig roast. Thanks again and we look forward to a... More

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New York City, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I had some issues getting the room I expected when I arrived but everything turned out well. The Asst Manager Christiana took good care of us. Please note that they are remodeling this hotel. Floors 9-12 are new, the rest are in the process of being remodeled. If you travel a lot and stay at the Marriott Courtyard, you are... More

Was this review helpful? Yes 2
Annapolis, Maryland, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights with my wife and kids Aug 15th 2014. 2nd trip to Puerto Rico and ready to go back again. As for the hotel they put us on the 12th floor and we had a great view of the ocean. We had a great time on the beach and the pool. Near airport so you hear planes every... More

Was this review helpful? Yes 4
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am very happy that you enjoyed your stay and our beautiful beach & pool. I hope you can visit us again soon! Please feel free to contact me directly for the best rates & availability. Saludos, Henry hneumann@sjcourtyard.com 787-648-8834 More

Evans Mills, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights. Rate was pretty decent compared to everywhere else in the area. Upon arrival which was early (1030AM) I was able to check right in. Stayed in a room on the top floor (12 I believe) which was recently renovated. As far as the room goes, everything was modern and up to date. The staff was... More

Was this review helpful? Yes 5
New York City, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here in March 2014, we loved it so much and were back here for a whole week in July (July 3-10). It was the 4 of us, hubby and the 2 little kids. We booked the one bedroom corner suite, and it worked out perfectly as the kids slept on the pull out sofa bed. The staff was... More

Was this review helpful? Yes 2
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am delighted to hear that you enjoyed your stay with us. Thanks for your great remarks about our staff. We look forward to welcoming you again for Christmas! Please feel free to contact me for any assistance that you may need for your next stay. Warmly, Henry hneumann@sjcourtyard.com 787-648-8834 More

Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Overall a wonderful experience. Great music,excellent beach. Rooms are fantastic. Great food. My exprerience was overall great. Only 1 incident at the breakfast room the hosted treated white americans different than hispanics. However, after speaking to the GM the problem was solved

Was this review helpful? Yes 1
Brooklyn, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

After three years, I decided to go back to Courtyard. First of all it was great to see familiar faces and the fact that they recognized us was fabulous. Miguel a waiter has been there for 12 years and it was great seeing him. I've been staying at the courtyard for roughly 10 years. I must say that the staff... More

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Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Hi Marilyn, It's good to hear that Christina was able to assist you and that Miguel provided good service at the restaurant. They both will be recognized and rewarded for their service delivery. Your review has been discussed in our staff meeting and your situations have been addressed with the corresponding departments. As mentioned in your review, we are currently... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

...I really, really did. My boyfriend and I went down for a quick weekend getaway. Neither of us had been to the Caribbean, and all we wanted to do was find a quiet, relaxing place on the beach. We compared prices and amenities to many of the resorts on Isla Verde, as we wanted to literally go from airport to... More

Was this review helpful? Yes 1
Henry N, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am glad that you enjoyed the outdoor hotel amenities and the service provided by our staff. Our staff takes great pride in serving and assisting guests during their stays with us. We are currently renovating all of our guest rooms and lobby. We are extremely excited about this project since it will greatly increase guest satisfaction. If I can... More

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Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Courtyard Carolina
Marriott Carolina
Carolina Courtyard
Carolina Marriott
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Casino Hotel in Isla Verde #3 Business Hotel in Isla Verde #4 Romantic Hotel in Isla Verde #4 On the Beach Hotel in Isla Verde #5 Family Hotel in Isla Verde
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Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 
Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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