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Courtyard by Marriott Isla Verde Beach Resort

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7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
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1 room 1 guest
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Courtyard by Marriott Isla Verde Beach Resort
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1,819 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

A very expensive Hotel!! Nothing special about this hotel other then the location. It is conveniently located close to San Juan International airport. With 4 adults, we had requested a cot which they mentioned that they did not do cots and requested that we get a second room. Which was not going to be convenient for us at their rates.

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

When I first checked in Ms. Natalia Romero was so nice and went above and beyond her job. She answer all my question with patience and so helpful it was a very nice start to a short stay. As well as Mr. Ivan Reyes who attendant to us at the beach. He also went above and beyond his job to... More 

Was this review helpful? Yes
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am so glad to hear that Natalia and Ivan made you have a wonderful stay! I will personally let them know of your kind comments. I am so happy that you want to stay with us again; please fell free to contact us directly when booking. We guarantee the best rates; you may call us at 1-800-791-2553 or send... More 

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

Loved our stay here. We actually added a night! The self-parking fee added up so quickly and the other fees as well. This was a letdown, but hey, what can you do. The beach area is so beautiful. Water was warm and sand was soft just how I like it! Breakfast buffet was about $20 per person and truly wasn't... More 

Was this review helpful? Yes
Myrna F, Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

Dear Trip Advisor Member, Thank you for choosing Courtyard Isla Verde Beach Resort during your recent visit to Puerto Rico. As we pride ourselves on delivering memorable hotel experiences, I see we have unfortunately fallen short of our goal during your last visit. Please accept my apologies for any inconvenience we may have caused. I thank you for your feedback... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend had reservations at the Ritz down the street. Reservation was cancelled for mistake and we were not to happy finding out the only option we had was a Courtyard. At the moment we arrived everything changed. Recognition to Nelson at Parking that received us with a great smile. Mickey at breakfast, Julio at the pool, Stephanie... More 

Was this review helpful? Yes 2
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am so happy to hear that your expectations were exceeded; since we are not a typical Courtyard by Marriott. I agree with you, our hotel truly is “breathtaking” and Lorna is definitely an asset and knows her things! I will for sure let her know of your great remarks. I hope that for your next visit you can stay... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Wow, such an amazing hotel for me and my family to stay at. My kids loved the Sunday fun day activities and my husband and I enjoyed relaxing at both the beach and pools every chance we got. We appreciated the amazing staff on board as well. One guy who went above and beyond was Joel on the beach, he... More 

Was this review helpful? Yes
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am so happy that your kids were able to enjoy the Sunday Funday activities while you and your husband relaxed on the beach & pool!  I will let Joel from the pool know of your comments. We hope to see you again soon! Please contact us directly for the best rates guaranteed; you may call us at 1-800-791-2553... More 

Highlands Ranch, Colorado
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel for work 2-3 times every month and most of my stays are in Courtyards or Marriotts. This is by far the nicest Courtyard that I have stayed in. I love the new colors and restoration! Very Caribbean! The pool is lovely and the swim up bar was amazing after a day of work. The beach is clean and... More 

Was this review helpful? Yes 2
Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I am writing to recognize the outstanding service we received everyday, several times during our breakfasts from Alejandro Toro and Mickey Martinez. Even though I stayed over 150 days a year in hotels (gold with Marriott, SPG and Hilton), this is the first time I felt so well served that on the top of a good tip, I felt that... More 

Was this review helpful? Yes 1
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am honored to hear that you now became our loyal customer; it really means a lot. I will congratulate Alejandro & Mickey for their outstanding service every day. For your next trip to Puerto Rico, please contact us directly when booking. We guarantee the best rates; you may call us at 1-800-791-2553 or send us an e-mail to (reservations@sjcourtyard.com).We... More 

San Francisco, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We want to thank Orlando Hernandez, Myra Fernandez and the entire staff for the unbelievable hospitality. This is me and my husbands 1 year wedding anniversary and wanted something special. Our family will be coming later in the week and they accommodated us immensely. So thank you very much. We recommend this hotel only if you would like to receive... More 

Was this review helpful? Yes 1
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

I am so happy to hear that you’re enjoying your anniversary so far! If there is anything that I can do to make your stay even better, please do not hesitate to contact me at 787-253-2212. Saludos, José More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family came for a week during spring break 2015 and the service was exceptional. As an elite Marriott member, I was torn between the Couryard vs the Marriott in San Juan. The decision was definitely the right one! Orlando, the manager, was always greeting guests and checking in on their experiences, but the service didn't stop there. The housekeeping... More 

Was this review helpful? Yes 3
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This beach front hotel is convinientely located approximately 5 miles (the most) away from the airport. Wensdays evening they have free drinks and food and during the week and weekends live music. You also have the boardwalk along the beach were you can jog, ride bike or just enjoy the view. You are 20 minutes away from Old San Juan... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(29)
  • Old San Juan(14)
  • Pool area(12)
  • Ocean views(6)
  • Rooms are clean(5)
  • Live music(4)
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Other (47)
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