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San Juan Water & Beach Club Hotel

Certificate of Excellence
2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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San Juan Water & Beach Club Hotel
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San Juan Water & Beach Club Hotel
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983 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winthrop, Maine
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Water Beach Club for the 10th year in a row now. Reading some of the negative reviews; I think that those people would find fault in any place. As far at the blue lights (which is my favorite color) I just love them. Feels like the beach is inside the hotel. Staff is... More 

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Coral Springs, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

was a very nice place to stay but we did not have hot water for our 4 day stay. They came up numerous times and told us it was fixed to no avail. They gave us a $50 resort credit on the day we checked out? Not sure what we could do with that as we were heading to airport.... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Pricing is fair, right on the beach, rooms were nice, and staff was very friendly and helpful. Negatives would be there's nothing to do at the hotel- the lobby is so small. The pool was a rooftop pool and very small. Only other negative is the black lights everywhere! I read reviews about it but I didn't think it would... More 

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Manchester, New Hampshire, United States
Top Contributor
100 reviews 100 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The suite we had overlooking the ocean with small balcony and separate couch/tv room was spacious and definitely had "cool" decor - all white and blue with white drapery over closets, etc. Way too big, but would do it again. The location is great as well, steps out the front door to the beach. The biggest disappointment was the lousy... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a wonderful stay at the WBC; awesome staff, lovely and comfortable room, and a great restaurant. Everything was wonderful for a "winter weary" couple! The beach was as beautiful as Maui, and 6 hours closer to home; we will visit again!

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Good place to stay in front of the beach with an amazing roof terrace. All the employees are very very kind and always smiling. The only negative thing is that some rooms are terribly noisy. Our room was near the elevator and we heard the engine all night long.

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your feedback, we are happy to hear that you thoroughly enjoyed your stay with us. We look forward to having you back, hopefully next time you can fully experience what the San Juan Water Beach Club Hotel is known for. Warmest regards, Virna More 

Westchester County, New York
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I arrive in PR at 2 in the morning but my already confirmed room at the Marriott was booked ?????!!!!! So...... They sent me to the Water Beach Front Hotel. The cab on the way caught a flat tire in the middle of the highway so they had to get me another cab. I arrive at the Water Beach Club... More 

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you! So glad to hear that you had a great experience; your details in every area of the hotel are greatly appreciated. In life everything happens for a reason; we were fortunate to have you as our guest. We look forward to having you back with us over and over again. Warmest regards, Virna More 

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The only reason I didn't give this hotel 5 stars is for the following. No closet and refrigerator in the rooms. Of course it's not the Ritz Carlton and that's not what I was expecting, it was still a very nice hotel. The view from the rooftop pool is spectacular at sunset.

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for taking the time to share your experience at the WBC. We work hard to compliment that quality with perfect service and ambiance. We are working in enhancing our rooms and we would love nothing more than to welcome you back; with that said we hope to capture the 5th star on your next visit. Thank you for... More 

new york
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Thank you for having a room available when we got there at 10:30 and check in isn't till 3 and thank you for giving me a partial ocean view when we paid for a city view! Everyone at this hotel in very nice and helpful. Hotel rooms were good missed having somewhere to put my clothes though as there is... More 

Was this review helpful? Yes 3
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review. We are working very hard in enhancing our rooms. We would love to have you back to enjoy The WBC all over again. Please make sure that you contact me before you make your final plans. I'd be happy to add a little personal touch to the accommodations to bring it over the top on... More 

cheshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A good friend who lived local recommended this hotel. It was perfect for what I wanted out of my visit, On the beech, nice roof pool and bathing area and outside bar with great views. The staff where all very friendly and polite at all times.

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much! We are very glad to hear that your experience at the WBC was a great one. We hope to welcome you back to our hidden treasure. Warmest regards, Virna More 

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