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San Juan Water & Beach Club Hotel

4.0 of 5 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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San Juan Water & Beach Club Hotel
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San Juan Water & Beach Club Hotel
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859 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Trendy beachfront hotel with amazing staff! They serve refreshments, fruits, snacks while you lounge at the beach. Average size of the room but who cares, I spent most of the time outside. Romantic mood lighting was awesome though. Restaurants, grocery, shops are a good 8-10 min walk from the hotel. This hotel holds a special place in my heart, I... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Maybe I was expecting higher quality because it was a boutique and we never had gone to one.... it seems the hotel needed soundproofing , and the hallways for the rooms seem more like a cheap strip joint. The bean although public seems to not be maintained well. Now the positive side. The bed was great and clean although room... More 

Was this review helpful? Yes 1
Dallas, TX
Top Contributor
73 reviews 73 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Genvivs is the go to person for any requests both during and prior to your stay! (hope I did not butcher her good name!). We got a great room although I am sure all rooms are great. All staff including door men were awesome. Great place to stay. The bed was really comfortable. Let me know if you have any... More 

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you! We are only as "AWESOME" as our guests...I will definitely pass your compliments to our Star Genesis. We hope to welcome you back soon! Warmest regards, Virna More 

East Wareham, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second visit and we were not disappointed. Hotel staff go above and beyond to make sure you have a wonderful stay. You can do nothing or everything...it's your choice. Beach, Mist Lounge, Roof Top Pool...The beautiful scenery, breezes...and most of all the beautiful smiles of all the staff as they are working very hard and we are playing....Much appreciate... More 

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for writing on the great service you receive year after year… we must be doing something right! It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Always remember that the WBC is where the sun warms your body and the people warm your hearts...see you next year! Warmest regards, Virna More 

Toronto, Canada
Top Contributor
109 reviews 109 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was highly rated on tripadvisor, though it had a few negative reviews that made me a bit weary of whether the good reviews are real; however, after staying here for two nights I have to say it deserves its good reputation. I book through a third party, and expected to be given a fairly so so room, but... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for submitting your review. It is always uplifting to know when we hit the mark with our guests and I happy to hear you and your family enjoyed your WBC experience. I am happy to help you with your reservations whenever you are interested in returning. All the best, Virna More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and the staff are very friendly and accommodating. The beach in front of the hotel is clean and quiet and they will bring chairs out for you which is pretty nice considering its a boutique and not a resort. The rooms are generally nice except that the blue lighting can get a bit annoying after... More 

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and I hope you can make it back to The WBC very soon for another stay. I love it that you enjoyed our property and service. Warmest regards, Virna More 

Morristown, New Jersey
Top Contributor
151 reviews 151 reviews
63 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay here in addition to visiting other times for dinner and drinks. I love the intimate feel of the hotel and the upscale decorations. It has a hip, young vibe. Staff are attentive, friendly and welcoming. The design elements are very interesting and you have to be sure to notice them. My room looked up the... More 

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review and for giving us the opportunity to create an everlasting memory for you. It was truly a pleasure to have had you with us and I cannot wait to welcome you back. Happy Holidays! Virna More 

St john
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice, but it wasn't exactly where I would want to be. The value was good, the people were great! The beach is clean and the sand was soft. They had great beach boys that brought you your chairs and umbrellas which were nice. There are restaurants along the beach to eat at for breakfast, lunch or... More 

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for taking the time and completing this review. I have noted the points you mentioned regarding storage space, so we may plan for future projects. I will also be sure to forward your kind words to all the staff. It was a pleasure to have you stay with us and please feel free to reach out to me... More 

Elmont, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been to this hotel about 4 times already and can't say enough good things about it. The bartender Danilo may be the nicest person I've met in Puerto Rico. He is very attentive and knows how to show his customers a good time. His entertaining personality made me not want to venture out of the hotel... The hotel as... More 

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

A smile says a million words…Thank you for this short but sweet review. We’re happy that many guests…such as you keep coming back year after year. Hope to welcome you back home on your 5th trip around! Warmest regards, Virna More 

Jersey City, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were there in 2004 and the following is what we found in this current visit I like to call "A Return to the San Juan Water & Beach Club." I know my reviews are lengthy but I would hate for you to book a trip without me telling you about my comprehensive experience. Let me first just say, If... More 

Was this review helpful? Yes 4
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

H Luiz, What a lovely review, THANK YOU! You got me all teary-eyed. We are humbled by your kind words. I must say I am very proud to work with this wonderful group of people; we are so happy that you were able to experience it after all this time. I will pass on your lovely words to our team... More 

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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 On the Beach Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#4 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde

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