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San Juan Water & Beach Club Hotel

Certificate of Excellence
2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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San Juan Water & Beach Club Hotel
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San Juan Water & Beach Club Hotel
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1,019 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
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Savannah, Georgia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights around our 3rd wedding anniversary. We arrived around 2pm and our room wasn't ready, but the front desk staff (very helpful and pleasant) held our bags while we explored the area. They called us when the room was ready about 3pm. I highly recommend the partial ocean view room. We were on the 4th floor... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is quite possibly one of the best hotels I have ever stayed, especially in San Juan. The staff was super friendly and always professional. We arrived at 10:30 am, after a grueling red eye flight... super tired. Saul, the desk agent, greeted us with a warm welcome. Although check in time was 3pm, he offered to hold our... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for taking the time in writing such a detailed review. First and foremost, I want to assure you that I've already shared this with the entire staff and thank you for pointing out the above and beyond job that they did for you. We are thrilled to hear you loved the overall of the hotel especially our team.... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The San Juan Water and Beach Club is an absolute gem!!! Talk about great views, straight out the door beach access!!! The staff there was always great, smiling and very helpful!!! I would dfntly go back to that hotel and advise anyone going for a vacation to go there!!! I have been telling all of my family, friends and co-workers... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and we can’t wait to welcome you back. We are thrilled to know I love it that you enjoyed our great beach and service. Please let me know when you are returning so I can make sure you have the V.I.P welcome you deserve. Yours in hospitality, Virna More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outside of the zest restaurant there is also the rooftop bar an grill which is also great. It is good for relaxing an having a romantic night!! Listen to the waves from the ocean an good music good service very nice an polite

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our fabulous Mist Rooftop, great food and the best view ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna More 

Port of Spain, Trinidad
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at this hotel was excellent. It has a very modern chic decor which we enjoyed from the time we came out of the taxi from the airport. We were greeted by the very professional and helpful staff. Which continued throughout our entire stay. We also took advantage of the beautiful lounge located on the rooftop of the hotel.... More 

Was this review helpful? Yes 3
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

FOR SURE THAT POPCORN DOESN'T EVERY TIME! Thank you for taking time to share your super positive review with TripAdvisor. I love that so many employees made such a strong impression with the service you received. I will pass on your great comments to all of them. Please know that I will be happy to welcome you back any time... More 

Durham, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

I really enjoyed my time at this hotel! Everyone was so welcoming and always checked on me to see if I needed anything. The beach is right across the street. The view from my room was spectacular and the rooftop bar was spectacular! There are plenty of restaurants close to the hotel. If you want to gamble a little bit,... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the great feedback! We are very happy to hear that you enjoyed your stay. A drop of knowledge we have change our WI-FI carrier; always looking to exceed our guests' expectations. We look forward to having you back, hopefully soon. Regards, Virna More 

Freeport, New York
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is absolutely gorgeous! The service is first class and it felt like home! This hotel is very trendy and chic! It's in a great location. Close to everything: bars, restaurants, and the beach is just a hop skip and a jump. The very trendy Condado is nearby. About a 10 minute cab ride. Overall my experience with this... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

We are flattered by your title. Thank you for the 5 stars and for the best compliment one can ever receive! “EXCELLENT” no more needs to be said… Yours in hospitality, Virna More 

San Juan, Puerto Rico
5 of 5 stars Reviewed 2 weeks ago

Excellent all around experience , room was clean and all details, linens, towels in great conditions. Room decoration very pretty, Hotel staff, concierge and valet parking service available. Pool bar area and food service Highly recommended!

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your recent visit and this review. We always love to read how our guests enjoy the service and unique ambiance we provide. I hope we can welcome you back again soon. BTW love the thumb's up! Yours in hospitality, Virna More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I arrived after a 5 1/2 month work contract with very little time off. As soon as I arrived, I was greated by a very friendly and professional staff. As a single traveler I was made to feel welcome and not an odditiy! My room was sleek, modern, extremely clean and very cool! Literally and figuratively. There are no rooms... More 

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much for this review. I'm happy you appreciated the charm captured in our staff, design and setting. We look forward to your next trip. FYI...we do have ocean front rooms with french balconies. For you next travel plans, feel free to contact me directly and I will gladly make the arrangements for you. Warmest regards, Virna More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I've ever stayed in!!! Everything from the room to the decor to the staff (which was unbelievably friendly and attentive) to the adorable terrace pool was on point. And the location was phenomenal. Can't beat the beach across the street. Total score for a last minute internet find!

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you, We are only as fabulous as though who stay with us; our loyal guests as you are a huge reason we have remained the best hotel in Puerto Rico. We are so happy to know you as part of our family. Truly, Virna More 

Hotel Review Summarization

What travelers say

  • Rooftop pool(5)
  • Front door(4)
  • Very modern(4)
  • Would highly recommend(3)
  • Blue lighting(3)
  • Happy Hour(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,069 photos of this hotel

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Hotel & grounds (154)
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Dining (77)
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Room/suite (115)
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Bathroom (7)
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Amenities (26)
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Beach (36)
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Pool (13)
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Standard Ocean View (71)
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The Hotel (124)

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Hotel & grounds (17)
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Dining (31)
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Room/suite (10)
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Pool/beach area (11)
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Bathroom (1)
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View from room (1)
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Other (16)
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