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All 14 Isla Verde hotels

San Juan Water & Beach Club Hotel

4.0 of 5 Hotel   |   2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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88%
Ranked #1 of 14 hotels in Isla Verde
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Marla R St. George, Utah
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779 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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English first
St. George, Utah
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for one week in August. We were supposed to stay for 13 nights, but we opted to change hotels after 7 nights. We had chosen this hotel based on the reviews we had read. On the plus side, the property sits on a very nice beach. The staff are all very friendly and helpful. Our biggest complaint... More

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your feedback, while it was unsettling none the less. I would like to discuss this in more detail personally with you at your convenience. Service is the cornerstone of WBC's success and we are driven to follow up relentlessly. Please contact me anytime at vconcepcion@waterbeachhotel.com. I'll look forward to hearing from you. Yours in hospitality, Virna More

1 review
5 of 5 stars Reviewed 3 days ago NEW

This boutique hotel is AWESOME! The beach in Isle Verde is beautiful, and the hotel staff are very courteous. The hotel location is perfect - the beach is literally right outside the front door, and there are a lot of restaurants within walking distance. We especially enjoyed the hotel's free beach chair/umbrella/towel service. The rooftop bar has a spectacular 360... More

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thanks for the review- sounds like an incredible evening at Mist! Come back soon. My best, Virna More

London
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from 4 nights here and can't endorse enough what a great place this is. Staff were brilliant, helpful and polite. The beach is on the doorstep and it's also moments away from everything else you might need or want in San Juan and beyond. Rooms were lovely and clean and the bed is huge. We will be... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Hola Tim, It doesn’t get better than that; Perfect Escape with five stars! Come back soon and thank you so much. Warmest regards, Virna More

Miami
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On my last visit to San Juan I stayed here at the San Juan water beach club. The hotel is definitely a relaxing place. From the moment you walk in through the doors the white Decour and the weeping walls is a definitely plus. The rooms are a little bit small but with the beach right in front of you... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for taking your time in writing this review. It is always a great feeling to hear positive feedback. We are happy to hear that you enjoyed your stay. We hope you can return real soon and let me know when you do; I want to try and get the fifth star on your next review! Warm regards, Virna More

Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed there for an overnight heading back to the USA. Excellent location walking distance to lots of other hotels and casinos. Cab ride is $15USD. Rooms are small but well appointed. Almost no closet space. Had to hang my long patio dresses on the back of the bathroom door. I wouldn't recommend it if you need to have more than... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Hola! You gave us four stars and we appreciate that, it seems as the most positive note for you was our location. I'm happy to tailor the specifics a bit for you next time around. Please feel free to contact me personally. (vconcepcion@waterbeachhotel.com) I'm happy to help deliver what our guests deserve; should you be returning. My best, Virna More

Saint Louis
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was nice, very much a boutique. It had its own unique charm and a friendly staff. I enjoyed the modernistic feel to the room and the location of the hotel in relation to the beach...like 10 steps away! The rooftop bar provided a wonderful view of the beach.

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous location. Our guests are always our priority; please know that the WBC is here and would love to have you back again. My best, Virna More

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is worth the price, which is not expensive. Considering the ocean front room, wonderful, courteous staff, 3 minute walk to the beach and the comfortable bed, you really can't beat it. The only reasons for giving it a 4 rating would be that one elevator was not working, so we had to wait quite a while for elevator... More

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the review. It sounds as if you were able to enjoy a number of offerings here and it’s good to see that most aspects exceeded your expectations. We do apologize for inconvenience caused by our elevator maintenance, but we do hope our level of guest's service will keep you coming back. Please feel free to reach out... More

Ann Arbor, MI
Top Contributor
102 reviews 102 reviews
27 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first visit to Puerto Rico but we've traveled the Caribbean and South America extensively. So, I think our expectations were pretty realistic. Here are the pros and the cons: Pros: 1. The beach location was great as was the beach service. They set up umbrellas and chairs for you for no charge, and even have food and... More

Was this review helpful? Yes 6
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. We listen to our guests’ feedback and use them as tools to learn and grow. We certainly hope for our guests to have far better than an average stay. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. My best, Virna More

Senior Contributor
36 reviews 36 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returning from a 3 night stay. I must say this was a pretty quaint and chic hotel. The decor is all white with aqua blue accents...very chic and modern. The cab ride to and from the airport is $15 and fee to Old San Juan is $21. It's right on the beach but the beach area had a lot... More

Was this review helpful? Yes 3
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your informative feedback. We are very happy to hear that you thoroughly enjoyed your stay with us. We accept and use all comments offered- the pros and the cons- as tools to know what we are doing right and where we can improve, equally important is our ability to deliver to you what a true SJWB Club... More

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 2 months after staying in Marriott Courtyard Isla Verde. I do not get why this hotel get 4 star rating, while the other one is 3.5 stars. The hotel is rather small, there is not much seating room in the lobby, no bar in the room, and the room was rather small, just a bed without adequate... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Hola Yuri, Our style of hotel, in the true essence of the concept, contains facilities of varying size in unique and intimate settings with full service accommodations. Therefore, the WBC is incomparable to the Marriott Courtyard. If you are looking for a fun experience where every need or want is attended to with a prompt yet casual “Yes” then we... More

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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Isla Verde #1 Romantic Hotel in Isla Verde #1 Luxury Hotel in Isla Verde #1 Best Value Hotel in Isla Verde #2 Family Hotel in Isla Verde #6 Business Hotel in Isla Verde
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Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
Number of rooms
80

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