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All 14 Isla Verde hotels

San Juan Water & Beach Club Hotel

4.0 of 5 Hotel   |   2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #1 of 14 hotels in Isla Verde
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
CyrenaATL Atlanta, Georgia
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680 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have never posted anything on Tripadvisor in the past, but we absolutely could not pass up the opportunity to share our amazing experience at the San Juan Beach and Water Club hotel this on April 11, 2014 - April 14, 2014. I took my husband to San Juan, PR as a surprise trip for his birthday. We loved the... More

Was this review helpful? Yes 4
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Cyrena, What a lovely review, THANK YOU! We are humbled by your kind words. I must say I am very proud to work with this wonderful group of people; we are so happy that you and Kinene were able to experience the best birthday weekend ever. I have passed along this review to every staff member you mentioned; thank you... More

Providence, Rhode Island, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm so in love with Puerto Rico! My husband and I had such a great trip. Room: We had a partial ocean view room with King bed. It was small, but perfect for us as just a couple. The rooms are beautifully decorated. There is a blue tint to the room, but I felt like it added to the ambiance.... More

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

You said it all! Great review…We only have two words for you “HURRY BACK”! Many thanks, Virna More

Pageland, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went on a short 3 night stay with my mom and a couple of friends. This resort is just as beautiful as it's website shows. Sometimes I worry that places may not be as nice as portrayed on their website, but no worries here! The hotel appeared extremely clean which was extremely important to me. It is right on... More

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and I hope you can make it back to The WBC very soon for another stay. I love it that you enjoyed our property and service. Thank you for your kind words. Warmest regards, Virna More

Gurabo, Puerto Rico
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel is just breathtaking wonderfully built. Lovely inside. Rooms and bathrooms very modern. Wifi available everywhere in the hotel. Location excellent on the beach. Beach chairs and umbrellas available. Spa pool on the last floor! View lovely! Breakfast very good. Service friendly and accommodating. Location near many restaurants, hotels and stores in Isla Verde. I would love to stay there... More

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

It was a pleasure to have you here and I hope you can make it back to the WBC very soon for another stay. I love it that you enjoyed our property, friendly staff and service. My best, Virna More

Matteson, IL
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from 3 night stay at WBC, and I have no complaints. Everything at this hotel is as listed and displayed on the website. The staff at this hotel stands out, everyone was very friendly and helpful. Every question I had while there was answered, and every request was accommodated. If you are a person that likes to hangout... More

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Sounds like an incredible stay! The WBC is the perfect place to relax, unwind and enjoy…We are very proud of our team and I’m very glad to hear that they worked their magic on you! Thank you for your kind words, we truly appreciated it! Looking forward to welcoming you again! My best, Virna More

Cherry Hill, NJ
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 6 nights and loved it. It's a stylish little boutique hotel. THE GOOD: The decor is very modern, fresh and hip. The staff was very professional and always presentable. We stayed at room 406 with a gorgeous ocean view. rooftop pool/bar/lounge is a pretty happening place to be. If you wanna hang by the beach- the chair,... More

Was this review helpful? Yes
Management response:

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous location. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we walked thru the doors, I fell in love with the WBC....impeccable service, fine dining, a happening rooftop bar, beach concierge......the WBC does it all....and does it with style and a smile.....thankyou!!! Will absolutely be back and highly recommend.

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much for taking a moment to share your experience with Tripadvisor readers. Your honest and commendable words made me smile. I know firsthand how much we try in all departments to exceed our guests’ expectations and with this review it gives us positive affirmations that it is all worth it. I hope you can make it back... More

Hartford, Connecticut
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We came last year for the first time, loved it so much we came back again this year. Absolutely outstanding service, super clean everything, great on site restaurant, you step out of the hotel and pretty much onto the beautiful beach - what else can you ask for? Incredibly friendly staff from top to bottom, you are greeted with a... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

A smile says a million words…Thank you for this short but sweet review. We’re happy that many guests…such as you keep coming back year after year. Hope to welcome you back home on your third trip around! Warmest regards, Virna More

Tampa
Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The ambiance and decor of Zest are spectacular. The space is clean, fresh, and inviting. However, the best part of the experience was our server Argelia. She was extremely attentive to our large party of 12. We were celebrating a friend's birthday and the staff at Zest made everything memorable. Argelia provided great insight to the menu and offered us... More

Was this review helpful? Yes 1
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your valuable feedback. I’m certainly glad you were able to enjoy our fabulous Zest Restaurant on your second time around. We are so pleased you received an outstanding service from Argelia and Joseph; they are very much an asset to the Zest team. We love to hear when specific members of our team have such an impact... More

Shelton, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Zest restaurant on 1st floor of property had superb food and service. Jorge the bartender served up excellent Caribbean cocktails and provided excellent menu recommendations. Edgardo our waiter was in a class all by himself. He knew the menu cold and explained the nuances of the flavors used in this fusion cuisine. Very impressive staff.

Was this review helpful? Yes
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thanks for your review; I am thrilled you enjoyed “Zest” and that our food “lived up” to your expectations along with the impeccable service delivered by Edgardo and Jorge. It will be my pleasure to pass along your kind words. We hope to welcome you back real soon. Regards, More

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Additional Information about San Juan Water & Beach Club Hotel

Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Isla Verde
#1 Best Value Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Official Description (provided by the hotel):
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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