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San Juan Water & Beach Club Hotel

4.0 of 5 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
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San Juan Water & Beach Club Hotel
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San Juan Water & Beach Club Hotel
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891 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pasadena, California
Top Contributor
71 reviews 71 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here twice before and came back for 4 days before going on a cruise. The location is ideal. Isla Verde beach is a wide open strand that is very swimmable at the eastern end. The hotel provides you with towels and lounge chairs on the beach. If you get there early enough and tip the attendant you... More 

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Corning, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff was verry helpful and friendly Right on beach. Clean towels and beach chairs. Calm clean ocean! Great view from roof top bar and lounge! Good food in restaurant. Food service available on beach!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location was ideal across the street from Carolina Beach which is gorgeous. Every morning the hotel staff would set up an umbrella and two beach chairs for us. They would come around and ask if we wanted anything to eat or drink. The entire staff was friendly and attentive. Our room had a great view and was very chic.... More 

Was this review helpful? Yes 2
New York
Top Contributor
60 reviews 60 reviews
28 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Water Club for 4 days in #602 Oceanfront room. The hotel is in an excellent location right in front of the beach. My room was perfect size for 1. The shower, bedroom, were just fine although the lighting was a bit strange. Everything in the Hotel is dimly lit Blue. I requested a small frig for... More 

Was this review helpful? Yes 3
Baltimore, Maryland
Top Contributor
72 reviews 72 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great time celebrating my special birthday with a long weekend. We went with two other couples and we all had an amazing time. Everyone was so nice from the minute we arrived until the minute we left. Llyeda and Juan at the Front Desk and Virna are just a few of the incredible staff. Juan and Francisco... More 

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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is literally right on the beach. When you walk out of the front entrance you are greeted by helpful staff who will bring you lounge chairs, a beach umbrella, towels (all complementary) as well as drinks and snacks for a small charge. The rooftop pool was gorgeous and a wonderful way to lounge in the afternoon after getting... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 1 week ago NEW

Rooms are small and poorly laid out. Hotel is run down and had a sleazy feel. Bed was not comfortable and AC worked poorly. Extremely poor customer service and unprofessional. Dark hallways. We stayed several places on the island and this was by far the poorest choice. I was very unhappy here!

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virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

I find the title of your review quite disheartening and rather disturbing. Nevertheless, we always like to manage any issues with guests on the spot and it would have been gratifying in your case. Our guests should always feel they are priority and I am 100% certain that given the opportunity, our team would have done everything possible to turn... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a cool boutique hotel right on the beach. The rooms are adequate in size but well equipped with refrigerator, coffee maker, desk, hair dryer and iron. Very close to Walgreens and other restaraunts. Excellent service at the hotel, beach, and restaurants. The food at Zest was out of this world. The food at Mist was mixed. We had... More 

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

We just can't get enough FIVE STARS! Thank you so much. Please let me know when you are returning so I may welcome you back personally. Truly, Virna More 

Bolingbrook, Illinois
Contributor
16 reviews 16 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you've been to San Juan and want to get away from the crowd this is great place to consider. Like other reviews have said, food and drinks are over priced but you can't beat the beach at this hotel. Would definitely stay here again

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the 5 stars!!!!! We are so thrilled to hear you enjoyed our staff, service and location. I hope to see you again soon. Let me know when you are coming back so I can give you a warm welcome back. Warmly, Virna More 

Warwick, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lots of pluses - the location right on the fabulous Isla Verde beach, the boutique-ish size of about 80 rooms, a great gourmet (really!) restaurant downstairs and a more informal rooftop bar/restaurant by the pool, and an amazingly friendly and helpful staff. If there was one drawback, it was the quirky room which was large enough and attractive enough, but... More 

Was this review helpful? Yes 2
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review and the five stars. We always like to know what our guests are thinking not just about our people but our facilities, too. We will share your comments with our team to check on the areas where we can improve and make your next stay even better. We hope to see you again! Warmest regards,... More 

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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 Romantic Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde

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