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ESJ Towers

Hotel website
6165 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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$119 RATE PLUS BREAKFAST
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ESJ Towers
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ESJ Towers
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649 reviews from our community

Traveler rating
    146
    198
    138
    83
    84
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174
226
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hammond, Indiana
1 review
1 of 5 stars Reviewed yesterday NEW

I had the worst experience ever. We were there for 4 days ond our room only got cleaned once. I will not stay here again. The free breakfast is the same every day and the free drinks were watered down.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Stayed here twice .. April 2014 and August 2014... The first time wasn't that bad, just wasn't what I expected my first time in Puerto Rico to be... The hotel is REALLLY outdated....Both times I had a great ocean view, but the experience with the people that work there wasn't that good... But I didn't let that spoil my vacations.... More 

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Staten Island, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I really enjoyed my stay the full kitchen, a nice big pool, the gym, the pool-table and game room and the daily complimentary drinks by the pool were awesome I will stay here again loved the view from my balcony

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This had been the second time my husband & I visited ESJ Towers. I have to say it did not disappoint. It is a great place to just sit back on the beach and relax, we prefer the beach to the pool it is just so much more serene. There are plenty of restaurants and evening activities that you would... More 

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Bangor, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Set right on the beautiful Isla Verde beach the location is superb. The hotel has a pool, fitness centre and bar and the rooms are bigger than average. Although the rooms could do with some modernisation, they are clean and comfortable and the prices are reasonable. If you like top notch modern and hip hotels, this may not be for... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have to say this was the most disappointing place I have ever stayed. The hotel was dirty, dark and disgusting. The only good thing was that staff were friendly. I've never stayed in a hotel that I had to pay them just to clean my room. My toilet leaked and patio area. I asked for clean towels and was... More 

Was this review helpful? Yes 3
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers and your kind words about our staff. I would like to apologize for all the inconveniences you had while visiting us. ESJ Towers is a Time Share/Condo/Hotel property, and it seems you visited us through a time share reservation. I do need to explain that time... More 

Westbury, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hotel/Timeshare is nice for relaxing and location on the beach. Pros: Price, nice beach, location, clean, lots of poolside seating, close to restaurants, parking included. Cons: Rooms dated, Lobby not air conditioned, very poorly lit hallways, no activities (only bingo), access to beach only can be made through the basement parking garage.

Was this review helpful? Yes 1
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers. Thank you also for your kind words about our property amenities. We are currently working in some changes to better serve all of our guests. Please feel free to contact me whenever you are ready to book your next trip to Puerto Rico. Sincerely, Maria del... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

While my parents generously offered to watch my 3 kids for our 10 yr Anniversary we knew we wanted to return to PR! We have never stayed in the "city" but always in suburbia ( dorado) with the kids. On a budget these accommodations fit our wants. Upon reading reviews, I was nervous, and had contacted Maria del mar Torres... More 

Was this review helpful? Yes 4
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers Management and Staff, I would like to thank you for giving us the opportunity to serve you. It was my pleasure to make your stay a pleasant one, and I look forward to your return. Please contact me whenever you are ready to visit us again. Best Regards, Maria del Mar Torres More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We very much enjoyed our stay at esj. Clean room, great location, incredible breakfast buffet, spacious room with a beautiful view, the staff were very accommodating. We'd stay another week without hesitation.

Was this review helpful? Yes 2
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers, and for your kind words about our staff, facilities and services. I will forward your review to our management team for their knowledge. Please contact me whenever you are ready to book your next trip to Puerto Rico. It will be my pleasure to assist you.... More 

oldbridge
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you are a timeshare owner DON'T waste your week by chosing this property. This hotel is dated, dismal, and dark. I could go on and on. Front desk supervisor Pablo was not helpful at all. I wanted to speak with the manager Luis Saez, was told her was out sick, but I left him a message to call me.... More 

Was this review helpful? Yes 2
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers. We apologize for all the inconveniences you had while exchanging your time share to our property. When you trade your weeks from another resort the unit that has being assigned by Interval International is the one that you will check into when you arrive at the... More 

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