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ESJ Towers

3.5 of 5 6165 Isla Verde Ave., Isla Verde, Carolina, Puerto Rico
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ESJ Towers
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ESJ Towers
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549 reviews from our community

Traveler rating
    119
    164
    122
    74
    70
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143
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

I can certify that the ESJ Towers is frankly one of the worst places I've ever stayed at. My boyfriend and I decided to stay at the Esj hotel because of their extensive list of amenities they have, from the pool, to the beach, it's everything any couple needs to have a great time. Well, unfortunately, even though they offered... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

It may not be the fanciest hotel, but the value, amenities and friendliness of the staff made our stay amazing. The location and price is unbeatable. We played pool, had laughs at the bar, won bingo at the pool and rode wave runners on the beach being ESJ.

Was this review helpful? Yes
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers Management and Staff, I would like to thank you for taking the time to review your stay, and also your kind words about our staff, amenities and facilities It was our pleasure to serve you, and we look forward to your return. Contact me when you are ready to book your next trip to Puerto... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel must be a joke. My husband and I booked the hotel considering its location and closeness to the beach. What a mistake!! Once you walk in thru the lobby doors, your back in the 80's. C'mon, they had cigarette vending machines! People, this is wrong. It seems as if the owners to the hotel haven't spent a dime... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked last minute to there was nothing lower than $99/night anywhere in San Juan so we booked ESJ Tower. It was close to everything and the wedding we were attending. When we checked in we asked if there was a room on a high floor, the gentleman at the desk said they were fully booked, which was a lie... More 

Was this review helpful? Yes
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers. I would like to apologize for all the inconveniences you had while being our guest. We strive in provide a clean and comfortable room, and great customer service. I will forward your review to our management team for their knowledge and immediate action. Our hotel rooms... More 

New York
1 review
5 of 5 stars Reviewed 1 week ago

I would absolutely stay here again. The staff was stellar; the location is convenient; and the rooms were very comfortable and CLEAN. Would highly recommend to families with children. The environment felt safe. Great time!

Was this review helpful? Yes
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers management and staff, I would like to thank you for taking the time to review your recent stay at ESJ Towers. It was our pleasure to serve you, and to know that the accommodations, services, amenities and customer service were to your liking. I look forward to your return plus a chance to thank you... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

crazy as it sounds, I would stay there again. It didnt cost us to stay so it would definitely depend on the price. I wouldn't pay more than $60 a night. The building is in desperate need of updating.the carpeting is tired.the halls are stale smelling and dark.they really need to clean the carpet in the hallways. The rooms are... More 

Was this review helpful? Yes 1
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers. ESJ Towers is a time share/condo/hotel. It seems you stayed with a timeshare reservation. If you did, that is why you did not get daily maid service. When you stayed with a reservation through our reservations office you get amenities like breakfasts, one daily cocktail, daily... More 

Toa Baja, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed with my family this Thanksgiving and had a great time!!! Awesome breakfast, the rooms where very spacious, very clean and comfortable. Kitchen was a big plus. Great staff, ready to help. Nearby restaurants and on the beach. We will be back.

Was this review helpful? Yes 1
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your recent stay at ESJ Towers. It has been our pleasure to serve you and your family, and we look forward to your return plus a chance to thank you in person. Happy Holidays and a Great New Year! Sincerely, Maria del Mar More 

Gainesville, Florida
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a great rate for Thanksgiving. Checked in on Wed and out on Sunday. Had a studio and rented directly from owner. Our room didn't smell musty, but we heard people complaining about there room smell. They were on the 1st and 6th floors. Yes the property is dated, but we were there to see the city, rain forest... More 

Was this review helpful? Yes 1
Vermont
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at ESJ the day before Thanksgiving to the day after. Great weather in the high 80s. Stay at ESJ each time we visit PR. Breakfast offered in the morning. Each guest receives a drink in the Mano Mano lounge. The pool is large and nice; comfortable beach chairs are available with covers; there's Bingo each afternoon at poolside. Beautiful... More 

Was this review helpful? Yes 1
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers management and staff, I would like to thank you for taking the time to review your stay. Thank you for all your kind words about our amenities and facilities. It's been our pleasure serving you, and we look forward to your next visit. Happy Holidays!!! Sincerely, Maria del Mar More 

Baton Rouge, Louisiana
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room was fine for our quick one night stay after arriving at the airport, but I wouldn't recommend it for a long-term stay. Our group had two rooms, which were so humid that the beds were slightly damp. Beach access is right behind the property, but it's kind of a brown beach instead of a beautiful white beach that... More 

Was this review helpful? Yes
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers management and staff, i would like to thank you for taking the time to review your recent stay. I would like to apologize that the rooms where humid, as I will forward your review to our Housekeeping Director for his knowledge and action. Once again, thank you for your comments, and I wish you a... More 

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Additional Information about ESJ Towers

Address: 6165 Isla Verde Ave., Isla Verde, Carolina, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ESJ Towers 3.5*
Number of rooms: 451
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Also Known As:
Esj Towers Hotel Isla Verde
Esj Hotel Carolina
Esj Tower San Juan
El San Juan Towers
Esj Towers San Juan
San Juan Towers Hotel
San Juan Hotel Esj Towers
ESJ Towers Puerto Rico/Isla Verde
Hotel Style:
#8 On the Beach Hotel in Isla Verde

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