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ESJ Towers

3.5 of 5 6165 Isla Verde Ave., Isla Verde, Carolina, Puerto Rico
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$120 (USD)
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ESJ Towers
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ESJ Towers
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523 reviews from our community

Traveler rating
    113
    157
    116
    70
    67
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137
179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baldwin, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

We are ESJ time share owners since 1986. We exchanged our week for this year's vacation through Interval International and stayed in room 361. When we arrived the balcony of the room was flooded. We complained to the front desk and nothing was done about it. The room and especially the bathroom were not very clean. There was brown matter... More

Was this review helpful? Yes
Los Angeles, California
Top Contributor
106 reviews 106 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

i guess there seems to be a gap between the hotel and hotels.com, they had no idea about the request i made during my booking..location is really nice, close to casino, reataurants, and the airport , beach seems dirty though. building is old, lobby looks like the 1960's however, i would still return here if given a choice because of... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I went thru a time share, so for the price was good, I requested a room change because I had 2 double beds, and wanted a king bed since I was traveling with my fiancé, request denied, but keep in mind, both rooms are considered a efficiency, and they were plenty of king size efficiency available. They told me I... More

Was this review helpful? Yes 1
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers management and staff, I would like to thank you for taking the time to review your stay at ESJ Towers. When you book a room thru Interval International (time share) we are not allowed to change a pre-assigned unit. If you would like to change it then there is an upgrade rate per night because... More

1 review
2 of 5 stars Reviewed 1 week ago

This hotel had a beautiful view of the beach and good location to everything .....BUT.... This hotel is dark, outdated and dirty. We had to change rooms because our first room was sticky and wet. The carpet was wet and my clothes always stayed moist. We keThe room did have a moldy smell .... We saw a rat race across... More

Was this review helpful? Yes
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your stay. I would like to apologize for the inconveniences you had during your stay, and I thank you for comments about our location and views. I says on your review you spoke to our management team, but I will forward your comments for their review and action. I just need to... More

Orlando
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Good first View,people were very nice and helpful, drinks every night, good size pool, beach access I know u have to walk thru a parking garage so u get to walk to the beach in the shade?, room was huge. Bad the room we were in was very outdated, while the bathroom and beds were taken care of the floor... More

Was this review helpful? Yes 2
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Dear Carol, Thank you for taking the time to review your recent stay at ESJ Towers, and thank you for your kind words about our staff. I will forward your comments to our management team for their knowledge and action about furnishings and floors. We look forward to your return and a chance to thank you in person. Sincerely, Maria... More

Arlington, Virginia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

ESJ is by no means the Ritz. It hasn't been updated since the 70s (from what I can tell) and certainly does not offer the luxuries that many other resorts have on the beach. However, I really have no complaints at all. In fact, it worked out great for us for a week. The staff is very friendly and helpful,... More

Was this review helpful? Yes 2
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

On behalf of ESJ Towers Management and Staff I would like to thank you for your recent visit to ESJ Towers and your comments about your stay. It has been our pleasure serving you and look forward to your next visit. I wish you the best in all your business and personal endeavors. Sincerely, Maria del Mar Torres More

Pompano Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was dated but clean.once you got used to the dim hallways and navigating the hotel the staff was wonderful. We were in a good location and there was a parking garage under the hotel which was great. Breakfast was included and 2 cocktails a day per person which was nice. Pool was great, beach was public but nice.... More

Was this review helpful? Yes 2
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Thank you for taking the time to review your stay at ESJ Towers, and your kind words about our staff, services and amenities. We look forward to your return, and a chance to thank you in person. Sincerely, Maria del Mar Torres More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The only good part about this hotel is the view of the beach and its location! Its very close to everything .....BUT.... This hotel is just plain dirty. We had to change rooms because our first room had MOLD! Yes, mold...our second room wasn't any better the carpet was moist and the room smelled so gross .... I couldn't even... More

Was this review helpful? Yes 3
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Dear Ms. Dariana R., Thank you for taking the time to review your stay at ESJ Towers. I apologize for all the inconveniences you had upon arriving to the room. I have forwarded your comments to our management team for their knowledge and immediate action. I wish you the best in all your business and personal endeavors. Sincerely, Maria del... More

Atlanta, Georgia
1 review
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 9, 2014

Ok so here we go: The hotel itself is ok, nothing to rave over but nothing to second guess either. We went sat sept 7th and stayed only one night. We stayed on the tenth floor and had an ocean view room. The view was really nice. The room was clean with a full size fridge, stove and microwave. No... More

Was this review helpful? Yes 16
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Dear Ms. Dionisia, Thank you for taking the time to review your stay at ESJ Towers, and much thank you for your kind words about our staff. I will forward your review to our management team for its posting. We look forward to your next visit and a chance of meet and thank you in person. Sincerely, Maria del Mar More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

Beautiful balcony, full kitchen, free parking, free wifi, great places to drink and eat walking distance. The hotel also have access to the beach through a private entrance althought it closes at 6pm. Definitely I would stay there again.

Was this review helpful? Yes 5
ESJTowersMaria, Director of Sales at ESJ Towers, responded to this review

Dear Pilarpily, Thank you for taking the time to review your stay with us. It's been a pleasure serving you. We look forward to the opportunity to meet you and thank you in person on your next visit. Regards, Maria del Mar More

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Additional Information about ESJ Towers

Address: 6165 Isla Verde Ave., Isla Verde, Carolina, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ESJ Towers 3.5*
Number of rooms: 451
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Also Known As:
Esj Towers Hotel Isla Verde
Esj Hotel Carolina
Esj Tower San Juan
El San Juan Towers
Esj Towers San Juan
San Juan Towers Hotel
San Juan Hotel Esj Towers
ESJ Towers Puerto Rico/Isla Verde

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