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All 14 Isla Verde hotels

Howard Johnson Hotel Carolina/San Juan

2.5 of 5 Hotel   |   4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #10 of 14 Hotels in Isla Verde
A recent review
4 of 5 stars reviewed yesterday
Lu B San Juan
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592 reviews from our community

Traveler rating
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    172
    139
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    53
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183
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Juan
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel was very nice. The rooms weren't fancy but very well kept and clean. Housekeeping did a great job in maintaining the rooms. Staff were very attentive to our needs. The location was perfect because it is right across the street from the beach. Also close to souvenir shops and many restaurants. The hotel offers tours through Dragonfly Tour... More

Review collected in partnership with Howard Johnson

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Lake Worth, Florida
Top Contributor
91 reviews 91 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed yesterday NEW

There was visible mold in the bathroom and on the ceilings inside our room and outside in the hallway. There were patches of carpet missing. That being said, the bed was comfortable enough, but for $150 I could stayed in many other places and would have been more satisfied. The final kicker was when we left. They charge for parking,... More

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San Juan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location, great staff, clean renovated facilities. I loved my room on the 5th floor with a balcony. Breakfast was very nice, loved the oatmeal. I did not visit meeting rooms and gym

Review collected in partnership with Howard Johnson

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Happy with the service they offered the following people Chanelle, Andrea, Kenny and Natalie. The way we were treated was fantastic they were always willing to serve and make our experience enjoyable.

Was this review helpful? Yes 1
San Juan
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel to be if you are looking for a place to stay one or two nights. It's near to a lot of interesting things as Centro de Convenciones, Old San Juan , PR Coliseum and the beach. I been there a lot of times, for concerts, convention or simply to spend some days in San Juan.... More

Was this review helpful? Yes 2
Management response:

Dear Luis T: Thank you so much for your kind comments about our Howard Johnson Isla Verde Hotel! I’m very happy to know we’ve been able to cater to your lodging needs on numerous occasions providing you a great service on an excellent centric location. Hope to have the pleasure to keep serving you in the future. Have a happy... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed there for 4 nights and the experience was horrible. Our check in time was 3pm and our room wasn't ready until 5pm. They never apologized for the inconvenience. The hallways smelled musty. The bed was rock hard. The cleaning crew took hours to clean the room. I was not satisfied at all! I will never... More

Was this review helpful? Yes 1
Management response:

Dear Heavenhale: Thank you for taking the time to write about your visit to our hotel. I want to offer you a sincere apology for these inconveniences you experienced during your stay, as it does not represent the kind service we strive to provide. Your feedback is highly valued since it helps us look into areas we might have overseen,... More

Newark, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancee and i would like to thank everyone for being so kind!!We stayed there 9/4-9/7 and had an amazing time!The staff was so friendly and joked around with us. The pool was very nice. It was open 24 hours. Faccio pizza was also very yummy! I enjoyed the breakfast. The avena was tasty and that view while eating is... More

Was this review helpful? Yes 2
Management response:

Dear Isamar H: Thank you so much for sharing your awesome experience at our Howard Johnson Isla Verde Hotel! I am thrilled to know that you and your fiancé had such a great time with us thanks to our kind and friendly service, our convenient centric location, and our dining options and breakfast with its amazing view. We’re already anxious... More

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Additional Information about Howard Johnson Hotel Carolina/San Juan

Address: 4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Hotel Carolina/San Juan 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Howard Johnson Carolina
Carolina Howard Johnson
Howard Johnson San Juan
Howard Johnson Puerto Rico
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde

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