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Howard Johnson Hotel Carolina/San Juan

2.5 of 5
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4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Howard Johnson Hotel Carolina/San Juan
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Ranked #10 of 14 Hotels in Isla Verde
A recent review
3 of 5 stars Reviewed June 24, 2015
PituFashion Fort Lauderdale, Florida
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Morton Grove, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had booked this hotel on Expedia and in flight to PR received a call from Angel at HJ to call regarding our reservation. Came to find out that our reservation which was booked months in advance could not be accommodated. Had a run around phone call nightmare with the hotel and expedia only to find out that the reason... More 

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Morgantown, West Virginia
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights. I’m Puerto rican and I really liked the location because it’s close to a nice and beautiful beach and to the airport. But, the hotel is very old and it’s on renovations. They cut the water service in multiple occasions. Sleep or take a nap was a mission; during the day the work noises were terrible... More 

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Missoula, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were supposed to check in June 22nd, and had made reservations well in advance. There was no call to tell us the place had closed down. We arrived late in the evening with three young children, exhausted, and found a pile of rubble in the first floor and no one home, no sign or anything. Spent over an hour... More 

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Fort Lauderdale, Florida
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 24, 2015

We had a reservation for a 1 king size bedroom. Long story short, they gave us a room with 2 twin beds that looked very dark and wasn't the cleanest. After complaining and request a change (and after waiting for about an hour) they finally gave us a room with a king size bed... no apologies or not even throwing... More 

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San Juan, null, Puerto Rico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2015

my family booked here months in advance... they get a call THE DAY BEFORE they arrive saying the hotel is closed for reno... what kind of service is that? thanks a lot howard johnson! I will NEVER be reccomending your hotels again.

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Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 19, 2015

I liked but did not love this place it was close to beach but not on it as photo suggests. Stayed 2 nights I liked my room but was not special. I was on business so did not pay. Looked like the pizza restaurant in hotel was good but did not try it and pool was ok.

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So California
1 review
3 of 5 stars Reviewed June 16, 2015

Great hotel & location. I was on the 8th floor and the WIFI wasn't the best. Since I was there on business it was important I had a reliable connection. Other than the WIFI, Francheska was very professional and friendly, the room was clean, the AC was good too.

Review collected in partnership with Howard Johnson

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Alta Loma, California
Level Contributor
243 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed June 16, 2015

We stayed here only 1 nite on our way to Punta Cana. The hotel is close to the airport and 1block from the beach. Check in was easy and our room was very spacious and clean. All newly remodeled. The staff was very attentive.. Also the continental breakfast was good. Great place for the money you spend. I would recommend... More 

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Austin, Texas
1 review
3 of 5 stars Reviewed June 13, 2015

We really liked the location but it's also by a highway so it was pretty noisy since the windows werent sealed very well. The breakfast was a huge dissappointment. It was held in one of the restaurants downstairs and service was terrible. We had to ask someone for plates & couldnt even figure out who worked there & who didnt... More 

Review collected in partnership with Howard Johnson

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