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All 14 Isla Verde hotels

Howard Johnson Hotel Carolina/San Juan

2.5 of 5 Hotel   |   4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #10 of 14 Hotels in Isla Verde
A recent review
3 of 5 stars reviewed 4 days ago
Maetilula Chicago
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603 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Overall great hotel, only down fall is you have to pay for parking daily. But otherwise, it's a deal. Wonderful and accesible location.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Dorado, Puerto Rico
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, very centric, right in the middle of Isla Verde Ave. It has a great italian restaurant in the lobby, Parking and pool, nice breakfast also which is included. Nice stay for your money. Front the centric location your walking distance from the beach, restaurants,casinos, discos and pubs of Isla Verde Area. You can also take public transportation to... More

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Miguel R, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Anthony: Thank you for sharing such kind comments about your stay at our Howard Johnson Isla Verde Hotel! I'm more than happy to know you had a great stay thanks to our dinind options, our breakfast which is held at our top ten floor with an amazing ocean view, and our centric location which provides our guests proximity to... More

Erskine, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I feel mislead by the Howard Johnson Website as it stated that the hotel had suites and I booked this. However I found when checking in that they only had Junior Suites and that I had been booked into a double room for the price I paid for a suite. When I brought this to the attention of the manager... More

Review collected in partnership with Howard Johnson

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Miguel R, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear SKG125: It was really nice to read that the Front Desk took good care of you during stay. We are truly sorry for your inconveniences, and must apologize for any miscommunication regarding your room type. I will like to mention some of the great urban Hotel amenities that we have; the beach is across the street, there are many... More

Elizabeth, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is ideal because you don't have to rent a car to have a great time. The beach is across the street, there are many places to dine at reasonable price, casinos, night clubs, and entertainment are within walking distance. And the staff are phenomenal. The breakfast time could be change.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Miguel R, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Josvale: Thank you so much for taking the time to write about your experience at our Howard Johnson Isla Verde Hotel! I am very happy to know you were able to take advantage of our excellent centric location, which provides our guest’s proximity to a great diversity of restaurants, casinos, night clubs, stores, and is also just steps away... More

Mayaguez, Puerto Rico
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location because is near the airport and the convention center. The Check-in process was very fast and the employees were very nice. The hotel needs some renovation. The room was very disappointing. The bathtub was supposed to be white but it was black. The linens was having holes, the lamp was having mildew, the... More

Was this review helpful? Yes 1
Jailene S, Executive Administrative Assistant at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear X_Mack87: Thank you for taking the time to write about your experience at our hotel. I'm very glad you were able to enjoy our excellent centric location, our delicious breakfast, parking service, and our friendly and kind service. However, I am very disappointed to know you enocountered some issues in your room. These are totally unacceptable and do not... More

Houston, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Do to family issues I need to book a hotel outside of San Juan toward Canovanas. This Hotel appeared reasonably near where I was going. In fact it was not. The hotel is in Carolina but as it turns out so is the Airport! It is on Isla Verde, west of the Airport. So the commute towards the east was... More

Review collected in partnership with Howard Johnson

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Jailene S, Executive Administrative Assistant at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear TonyB2501: Thank you for taking the time to write about your experience with us. Although I'm glad to know you enjoyed our proximity to the beach, our kind service and spectacular view from our breakfast floor, I'm very sad to know that we were unable to fully meet your expectations. Our number one priority is to provide you a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My mom & I had a blast during our stay. The staff was soooo accommodating, friendly, helpful & comical, they gave me VIP treatment, it was just awesome. The upper management was a delight as well it was very refreshing to see the upper management greeting the guest and making sure our expectations were met. Thank you so very much... More

Was this review helpful? Yes 1
Management response:

Dear Blackburn2014: Thank you so much for taking the time to share your awesome experience at our Howard Johnson Hotel! Birthday celebrations can never go unnoticed, so we are more than happy that we could be part of it, and most importantly that you had a blast during your time with us. Thank you for your kind comments regarding our... More

San Juan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice. The rooms weren't fancy but very well kept and clean. Housekeeping did a great job in maintaining the rooms. Staff were very attentive to our needs. The location was perfect because it is right across the street from the beach. Also close to souvenir shops and many restaurants. The hotel offers tours through Dragonfly Tour... More

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Management response:

Dear Lu B: Thank you for staying at our Howard Johnson Isla Verde Hotel! It is our pleasure to give you the best kind and friendly service, and provide you great accommodations in our centric location. Thank you for your observations; You can be sure that we will look into them in order to keep improving our product and services... More

Lake Worth, Florida
Top Contributor
105 reviews 105 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There was visible mold in the bathroom and on the ceilings inside our room and outside in the hallway. There were patches of carpet missing. That being said, the bed was comfortable enough, but for $150 I could stayed in many other places and would have been more satisfied. The final kicker was when we left. They charge for parking,... More

Was this review helpful? Yes
Jailene S, Executive Administrative Assistant at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear LARPAT55: Thank you for taking the time to share your experience with us. I am very disappointed to know that your stay with us was not up to your complete satisfaction. I definitely appreciate that you bring these opportunities to our attention, because it helps us focus in areas we might have overlooked. I apologize for all the inconveniences... More

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Additional Information about Howard Johnson Hotel Carolina/San Juan

Address: 4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Howard Johnson Hotel Carolina/San Juan 2.5*
Number of rooms: 115
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Also Known As:
Howard Johnson Carolina
Carolina Howard Johnson
Howard Johnson San Juan
Howard Johnson Puerto Rico
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde

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