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All 14 Isla Verde hotels

Howard Johnson Hotel Carolina/San Juan

2.5 of 5 Hotel   |   4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Ranked #10 of 14 hotels in Isla Verde
A recent review
3 of 5 stars reviewed 4 days ago
Harold S Corpus Christi
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574 people have reviewed this hotel

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Kingshill
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is nice in a nice location. Staff is superb hotel needs better bathrooms, tubs are old and cracked around the top perimeterand low pressure in room 611. The glass closet door came off due to lose screws they just fell out and the main entrance have a lose tile or rock that my wife tripped over I grabbed... More

Review collected in partnership with Howard Johnson

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Felipe C, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Justino N: Thank you for taking the time to write about your recent visit to our hotel. I’m happy to know you enjoyed our friendly staff’s kind service and centric location. I do apologize for the inconveniences you experienced during your stay. Your feedback definitely helps us look into areas of opportunity, so we can improve them for your... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The (acting) manager was rude,the place stinks,carpet dirty,holes in the bedspred,bathroom outdated an dirty,furniture looks like it was bought at the salvation army,the place gave me the creeps,dont be fooled by the pictures on the website this place is as bad as it gets,Yuck.

Was this review helpful? Yes 1
Felipe C, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Larry H: Thank you for sharing your comments with us. I sincerely apologize for all the issues you encountered during your stay with us. I hope you know that this is an isolated issue and does not represent the kind and friendly service we strive to provide to all our guests. I would like you to know that we... More

Hyderabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was great and so was the location. I loved walking out of the hotel into all the activities right outside the door and didn't have to use transportation for nothing. Everything was walking distance. The staff was fantastic and very helpful and friendly. Felt right at home!

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Felipe C, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Shan_Inter: Thank you for making our Howard Johnson Isla Verde hotel your home away home! It’s our pleasure to deliver you the kind and friendly service that characterizes us. I’m glad you were able to take advantage of our centric location and everything it has to offer. Hope to see you again soon! Sincerely, Felipe Cervantes- General Manager More

Yonkers
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel was awful! My son and his baseball stayed at this hotel! I use the word "hotel" loosely as it was more a MOTEL! There were suppose to be 16 rooms reserved for the team but somehow they managed to screw it up. My son and his roommates did not have a room to stay in the first night.... More

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Minneapolis, Minnesota
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel the day before I was to leave P.R. Unfortunately this was a long holiday weekend in PR and seemed that the hotels in the area were booked. I tried the website and it said it had not room. I then called the local number and spoke with the reservation agent that informed me that though... More

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Felipe C, General Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review

Dear Ltnjoe: Thank you so much for staying with us at our Howard Johnson Isla Verde hotel! It was a pleasure to accommodate you during such a busy holiday. I’m very glad you could enjoy our centric location, staff’s friendliness, cleanliness, amenities and dining options. Providing you a memorable experience is our goal, so I’m very glad we achieved it... More

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Additional Information about Howard Johnson Hotel Carolina/San Juan

Address: 4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Hotel Carolina/San Juan 2.5*
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Also Known As:
Howard Johnson Carolina
Carolina Howard Johnson
Howard Johnson San Juan
Howard Johnson Puerto Rico
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Isla Verde
Hotel Class
Number of rooms
115

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