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All 14 Isla Verde hotels

Embassy Suites San Juan Hotel & Casino

3.5 of 5 Hotel   |   8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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Ranked #6 of 14 hotels in Isla Verde
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
TravelingD79 Warren, Michigan
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1,069 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Warren, Michigan
2 reviews
3 of 5 stars Reviewed yesterday NEW

Hotel is average. The rooms need updating but this is no 5 star hotel and really you are just there to sleep so what if the room is not as updated. Its clean. Staff is friendly. Manager's reception was nice. Pool area nice and clean. Outback was great and the staff was awesome. Breakfast Buffet was great, especially if traveling... More

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Chicago, Il
Contributor
15 reviews 15 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a wonderful time at this resort. The pool is just large enough for all, not crowded at all. Drinks at poolside delicious, but expensive. Water seemed cool, but got used to it quickly. Sauna on the 'upper level', was hot, and I mean really hot! The beach is a couple of blocks away, but the resort has a service... More

Was this review helpful? Yes 1
New Brunswick, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel the night before our cruise. I loved the hotel . Cocktail hour was nice , hot breakfast was alright but the $60 resort fee is a little overboard for a nights stay ! That said , all of San Juan charges a resort fee.....just keep in mind when you stay in San Juan. The hotel... More

Was this review helpful? Yes 3
Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Reception only had popcorn and salsa dip...morning breakfast buffet was very tasty and organized..room were clean and spacious but walls r thin..heard baby crying all night..gym little hard to find...el patio food delish!! Great family stay

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Springfield, Massachusetts
1 review
2 of 5 stars Reviewed 3 days ago NEW

I have stayed at other Embassy Suites in the past and never have I been treated the way I and my family were at this resort! I booked 4 rooms 2 mo prior - requested early check-in - yes I read IF available - we arrived right after our departure from cruise ship, we waited SIX HOURS before our rooms... More

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on the day before my Cruise. The managers reception was great although it was a little crowded at times. The cooked-to-order breakfast (omelet) was good but again the lines were long. The rooms were clean, quiet and ready when we checked in around 2 PM

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Ankeny, Iowa
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotels in San Juan are expensive, and many limit you to 4 in a room. The ES really works out if you have a family of five. I would definitely recommend this for a pre or post cruise hotel near the airport. Note that it can get very busy and rooms are not available to check in until after 4pm... More

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El Paso, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just returned from San Juan and I must say the Embassy Suites was outstanding. Great service, Parking always available, wonderful pool area, nice pool table, nice gym, incredible service at the beach, I have nothing but great things to say about the hotel itself. Its near great shopping and food. Yes, there are prostitutes nearby, but they don't bother anyone.... More

Review collected in partnership with Embassy Suites Hotels

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New York, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

you will have to pay 30.00 a day when you check out, for things you were told were free. The staff for the most part were friendly, the furnishings outdated. And be sure to inquire about the view you get, ours was a dirty roof.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Cincinnati, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Embassy the night before our cruise. Staff was friendly and accommodating. Beds were comfy. Hotel was clean. Food was good. Pool looked great, but I was too tired to get in due to a long day of traveling. Hotel is a little older and could use a few touch ups, however, still clean and neat. I... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(20)
  • Happy Hour(17)
  • Very nice(12)
  • Outback steakhouse(10)
  • Breakfast buffet(7)
  • Free drink(6)
  • CUSTOMER SERVICE(4)
  • Friendly and helpful(3)
  • Cab ride(3)
  • Lounge chair(3)

Additional Information about Embassy Suites San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Juan Hotel & Casino 3.5*
Official Description (provided by the hotel):
The Embassy Suites San Juan Hotel & Casino is conveniently located just a short walk to the beautiful Isla Verde Beach. The hotel is also very close to the Luis Muñoz Marín Intl. airport. It is the only all-suite hotel in the San Juan metropolitan area. All our suites have a living room and a separate bedroom. Our guests enjoy a complimentary full cooked to order breakfast every morning and two hours of beverages every evening from 5:30 to 7:30pm. The Embassy Suites San Juan Hotel & Casino recreational facilities include a Casino, a lagoon style outdoor pool, kids playground, restaurants and a beach concession at Isla Verde Beach with beach towels, chairs and umbrellas for our guests. We offer over twelve thousand square feet of flexible meeting space including our La Vista Room which over-looks the free-form pool and waterfalls, ideal for social events. ... more   less 
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Also Known As:
Embassy Suites San Juan Hotel
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy Suites San Juan
Embassy Suite San Juan
Embassy San Juan
Embassy Suites San Juan Hotel & Casino Puerto Rico/Isla Verde

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