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Embassy Suites San Juan Hotel & Casino

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8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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Best prices for: 1 room 1 guest
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Embassy Suites San Juan Hotel & Casino
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Embassy Suites San Juan Hotel & Casino
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1,481 reviews from our community

Traveler rating
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    248
    106
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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  • Portuguese first
  • Spanish first
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RANDALLSTOWN
1 review
4 of 5 stars Reviewed yesterday NEW

Very good location. Close to the airport. Three blocks from the beach (easy walking distance) Safe and well lit area. The hotel has an outback restaurant a casino with night time entertainment. Two blocks from local bus to downtown and Old San Juan. Easy inexpensive taxi ride to cruise line. I wold stay here again

Review collected in partnership with Embassy Suites Hotels

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Houston, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Due to flight cancellation, we had an unexpected layover 5-17-15. We stayed at eh Embassy Suites near the airport. We were pleasantly surprised at the high quality of this facility. There were several restaurants inside the hotel, and food prices were quite reasonable, with good quality. The managers happy hour reception was extensive in the selection. Breakfast also was extensive... More 

Review collected in partnership with Embassy Suites Hotels

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New York
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friends and I stayed at this hotel. Before we decided on this hotel, we did a lot of research (literally making a grid comparing each hotel in the area) and we were very happy with our final decision. Even while we were there, we looked at the other hotels and realized that we had made a good choice. The... More 

Was this review helpful? Yes 3
New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My mother booked a two-night stay here for our recent family vacation (mother, myself and my 2 adult siblings). It's not a huge place but it's comfortable, affordable, has a friendly staff (English and Spanish speaking) and is conveniently located near the San Juan airport and the beach. It didn't get too crowded or noisy until the evening when everyone... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I arrived at midnight on American Airlines flight from Miami. The taxi service from the airport is convenient and rather organized. The cost is transparent (approximately $16 depending on how many suitcases) and declared on a paper so one knows the cost before getting into the cab. I was greeted by the wonderful chorus of the coqui frogs that are... More 

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Morristown, TN
Top Contributor
59 reviews 59 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We used this as a 2 night pre-cruise hotel. Enjoyed the whole experience there. Room was very nice; having onsite eating; nightly snacks and drinks; great pool area; and friendly personnel made it all very likeable. Was convenient to grab a cab to head down to Old San Juan; would be nice to have an hourly shuttle to there but... More 

Was this review helpful? Yes 1
Birmingham, Alabama, United States
Top Contributor
57 reviews 57 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got here in the evening and only stayed overnight. The staff was welcoming and nice. We rushed and made the mangers reception which was a nice time to relax and enjoy some good rum punch. I was very happy with the decor of the room. The colors are so nice and up to date. The view of the pool... More 

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Clearwater, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

First I will say we stayed 5 days here. We had room 602. The A/C worked fine and we had water for showers, all the phones and TV's worked and never had any issues at all. We only had a long line for Breakfast the first day which was a Saturday after that we had no lines. The evening snacks... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice now and each time have been great. The staff is very friendly and make great drinks. Every night they have happy hour for a few hours on the hotels dime. It's the perfect way to unwind after a beach/pool day. Staff was very helpful setting up excursions, understanding what we wanted to do, and filling... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

While the location is great, the pool is great, the hot water never works in the bathroom, so enjoy your cold shower. This has happened on the last two visits. The rooms are very nicely furnished. The staff is so-so in terms of helpfulness. Internet works ok, and breakfast is ok too. It's an easy walk to Isla Verde beach.

Review collected in partnership with Embassy Suites Hotels

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Hotel Review Summarization

What travelers say

  • Pool area(15)
  • Happy Hour(14)
  • Very nice(7)
  • Breakfast buffet(6)
  • Free drink(5)
  • Outback steakhouse(4)
  • CUSTOMER SERVICE(3)
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The Hotel (52)

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Other (18)
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