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All 14 Isla Verde hotels

Embassy Suites San Juan Hotel & Casino

3.5 of 5 Hotel   |   8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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75%
Ranked #6 of 14 hotels in Isla Verde
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
PRvaca PA
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1,169 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at Embassy Suites in Isla Verde a few years back. It is close to the airport which was a plus for us and 2 blocks away from the beach and 1 block away from the main avenue with lots of restaurants, etc. The suites were roomy. We had a 1 bedroom suite. They serve a free breakfast daily... More

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San Juan, Puerto Rico
Top Contributor
57 reviews 57 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very spacious rooms as expected from their suites. Our room had a king size bed and a sleeper sofa. The suite had a door that separated the room from the living room where the sleeper sofa was. It had a microwave, coffe maker, fridge and a small sink. The hotel is very well mantained and the room was very clean.... More

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New York
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at the Embassy Suites S. J. Hotel and Casino last week with our 3 boys. First off I must give this hotel props for the following reasons (in no particular order); 1. the size of the rooms (actually 2 room suites) 2. the free breakfast was excellent (french toast, eggs, bacon, sausage, muffins, bagels, cereals... More

Was this review helpful? Yes 4
embassysuitessanjuan, Manager at Embassy Suites San Juan Hotel & Casino, responded to this review

Hello Dan D: Thank you for staying with us and for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay. We hope to welcome you back soon! Sincerely, Aixa Berrios Manager More

Corozal, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel for business on many occasions including when I lived in the US and now for all my metro area needs I like to stay here specially if I have meetings at the Airport. Great ambiance, breakfast, service, etc.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassysuitessanjuan, Manager at Embassy Suites San Juan Hotel & Casino, responded to this review

Dear Eileen V: Thank you for your feedback. We are glad you decided to stay with us and hope to welcome you back during your next trip to Puerto Rico. Sincerely, Aixa Berrios Manager More

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the week of June 23rd and loved it. The hotel and all of the amenities offered were well worth it. The hotel is 5 minutes from the airport and down the street from Carolina beach which is absolutely gorgeous! The hotel has a stand at the beach in which you can get complimentary towels and chairs!

Was this review helpful? Yes 2
embassysuitessanjuan, Manager at Embassy Suites San Juan Hotel & Casino, responded to this review

Dear IslandGirlDraya: Thank you for choosing to stay with us and for your positive comments! We are happy to hear that you enjoyed our beach services and complimentary drinks. We look forward to seeing you again during your next stay. Sincerely, Aixa Berrios Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading so many complaints and bad reviews about embassy suites San Juan I was very Reluctant. I called my travel agent several times about being displeased with the selection. My arrival- less then 10 minute ride from airport, every staff in the hotel pleasant, room absolutely clean, free breakfast and free family happy hour.. (drinks for adults, Popcorn and... More

Was this review helpful? Yes 2
embassysuitessanjuan, Manager at Embassy Suites San Juan Hotel & Casino, responded to this review

Dear Lena D: What a wonderful review! I am so glad to see you were satisfied with the service you received. I will share your comments with Maria. We hope to have the pleasure of serving you again in the future. Sincerely, Aixa Berrios Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, the hotel is average. It's located a block off the main street, which can be a good thing. Pool is decent. I like that there is a bedroom separate from the rest of the rooms. However, the pull out sofa beds are just terrible. The mattresses are paper thin at best. I had to end up taking the mattress... More

Was this review helpful? Yes 3
Woodbridge, Virginia
Top Contributor
51 reviews 51 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with my girlfriend back in June for a few nights and really enjoyed it... The Good: Good choice of breakfast amenities in the morning... Hand made omelets for you! Beds were very soft and the rooms were clean! The pool was very nice and relaxing! The Bad: Lines!!! In the afternoon the lines were so long to get one... More

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Frisco, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

I just returned from a trip to San Juan and spent 5 nights at the Embassy Suites Hotel and Casino(8 of us were traveling ages 1-43). Upon our arrival, we were told the room that we booked was a smoking room and we would not want that, so we were being put into two separate rooms. I was disappointed, but... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with my two small kids and husband. This was an unplanned last minute stay as it was getting late and to go back to where we are staying was far.When we got in to room 621 the room had a terrible smell of spoiled milk on rug.the rug looked uncleaned and room had no good clean fresh... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Pool area(20)
  • Happy Hour(17)
  • Very nice(12)
  • Outback steakhouse(10)
  • Breakfast buffet(7)
  • Free drink(6)
  • CUSTOMER SERVICE(4)
  • Friendly and helpful(3)
  • Resort fee(3)
  • Lounge chair(3)

Additional Information about Embassy Suites San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Juan Hotel & Casino 3.5*
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Also Known As:
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Embassy Suites San Juan Hotel & Casino Puerto Rico/Isla Verde

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Isla Verde #3 Spa Hotel in Isla Verde #4 Casino Hotel in Isla Verde #6 Family Hotel in Isla Verde #8 Romantic Hotel in Isla Verde
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites San Juan Hotel & Casino is conveniently located just a short walk to the beautiful Isla Verde Beach. The hotel is also very close to the Luis Muñoz Marín Intl. airport. It is the only all-suite hotel in the San Juan metropolitan area. All our suites have a living room and a separate bedroom. Our guests enjoy a complimentary full cooked to order breakfast every morning and two hours of beverages every evening from 5:30 to 7:30pm. The Embassy Suites San Juan Hotel & Casino recreational facilities include a Casino, a lagoon style outdoor pool, kids playground, restaurants and a beach concession at Isla Verde Beach with beach towels, chairs and umbrellas for our guests. We offer over twelve thousand square feet of flexible meeting space including our La Vista Room which over-looks the free-form pool and waterfalls, ideal for social events. ... more   less 
Number of rooms
299

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