We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental San Juan Resort & Casino

4.0 of 5
5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental San Juan Resort & Casino
Ranked #6 of 14 hotels in Isla Verde
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,499 reviews from our community

Traveler rating
    513
    549
    230
    105
    102
See reviews for
Families
282
 
Couples
588
 
Solo
38
 
Business
90
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Houston, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW

We recently spent 5 nights at this hotel and I cannot say enough wonderful things about it. The property is beautiful with a great pool and easy access to the beach. The restaurants and casino are also excellent. The room we were in looked a bit dated, but obviously well maintained. However, what stands out more than anything is the... More

Was this review helpful? Yes
New Orleans, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 15, 2013 NEW

Pros: overall the hotel itself was nice. Location and amenities were good. Beach was perfect. Cons: well I want to keep it positive so let me help make this a better trip for anyone else. 1. Please, by all means if you pay for a ocean view do not accept a room on any floor lower than 8. They will... More

Was this review helpful? Yes
InterContinental_SJU, Public Relations Manager at InterContinental San Juan Resort & Casino, responded to this review
May 17, 2013

Dear Rae504, Thank you for taking the time to write a review about our property. I’m very disappointed to hear that your experience with us was not a memorable one and I completely regret that we did not exceed your expectations this time. Please accept my sincere apologies for the inconveniences that you experience with us. Rest assured that we... More

New York
1 review
5 of 5 stars Reviewed May 14, 2013 NEW

Absolutely gorgeous hotel with a wonderful view of the ocean. The water is nice and warm. The swimming pool-amazing. They don't seem to use any chlorine in it and the water was awesome. You won't be disappointed booking at this place.

Was this review helpful? Yes
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013 NEW

I spent 4 days/3nights with my girlfriend in May at the Intercontinental in Isla Verde. The rooms were great. We had a city view and that was fine. The open shower layout in the bathroom was romantic and fun. The rooms themselves were very spacious and clean. The pool area is one of the best in San Juan, better than... More

Was this review helpful? Yes 1
Lynbrook, New York
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW via mobile

We took a quick four day trip to this hotel. It was a quick cab from the airport. Check in was quick, we were given a room with two queen beds and facing the street. After looking at the room, we decided to upgrade to a pool view room with a king size bedroom. The difference between the two rooms... More

Was this review helpful? Yes 1
Bronx, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

Pros: -Clean Room -Lots of Space in the Room and Bathroom -Hotel Staff was friendly -Pool was fun and relaxing -no crowds -Beach was perfect -Drinks were delicious Cons: -Parking OveralI: had a wonderful time.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2013 NEW via mobile

Great location, beautiful property, and very good rooms. Loved the pool area and the beach area. Very nice restaurants options in the property and near the property. Everybody in the hotel is very nice. Can wait to be back!

Was this review helpful? Yes
Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 11, 2013

When our grandchildren graduate from High School, we tell them that they can choose anywhere that they want to go for a "senior trip". Our middle granddaughter chose the Southern Caribbean Cruise on Carnival Cruise Lines. We decided that we did not want to take the cruise from Galveston or Florida, so we flew to San Juan, Puerto Rico, and... More

Was this review helpful? Yes
TX
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2013

Arrived for a three day stay at the InterContinental hotel for my birthday! Wow! Luis was the first person that I encountered at the hotel as my bellsman! He was so cordial and made sure that I had everything that I needed upon my arrival. As I checked in, Amy was there to assist me and she seemed nice enough.... More

Was this review helpful? Yes
Yardley, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

The Intercontinental has a beautiful pool and beach. The pool had a shallow shelf for our daughter to play on as well as a deeper area for swimming and a fun waterfall area. The towel attendant had beach toys for our daughter. The sand was wonderful, and the hotel provides cushioned beach lounges. There was a day of heavy sea... More

Was this review helpful? Yes 1
San Juan Water & Beach Club Hotel
Great value on a similar hotel
Isla Verde, Carolina
4.5 of 5 stars 400 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Isla Verde
Luxury
Wyndham Grand Rio Mar Beach Resort & Spa
Wyndham Grand Rio Mar Beach Reso... 3.5 of 5 stars 2,851 reviews
Good for business
Conrad San Juan Condado Plaza
Conrad San Juan Condado Plaza 3.5 of 5 stars 1,792 reviews
Near the beach
El Conquistador Resort, A Waldorf Astoria Resort
El Conquistador Resort, A Waldor... 3.5 of 5 stars 2,733 reviews
Near the beach
Villa Tropical Oceanfront Apartments on Shacks Beach
Villa Tropical Oceanfront Apartm... 4.5 of 5 stars 190 reviews
Show Prices ABS:HotelCheckRates-d148598?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150443?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d148045?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d565550?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Isla Verde
Marriott San Juan Resort & Stell... 4.0 of 5 stars 2,086 reviews La Concha Resort: A Renaissance ... 4.5 of 5 stars 2,581 reviews San Juan Water & Beach Club Hote... 4.5 of 5 stars 400 reviews El San Juan Resort & Casino 3.5 of 5 stars 898 reviews
Show Prices ABS:HotelCheckRates-d149920?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d677598?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d249487?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d155800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 14 hotels in Isla Verde, ranked by popularity

Been to InterContinental San Juan Resort & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Pool area(70)
  • Very nice(55)
  • Ocean views(36)
  • Ruth Chris(18)
  • Hot tub(18)
  • Mi Casita(16)
  • Fast food(13)
  • El Yunque(13)
  • Isla Verde(10)
  • Friendly and helpful(10)

Additional Information about InterContinental San Juan Resort & Casino

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar/Lounge Beach Business Center Casino Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Isla Verde
#3 Romantic Hotels in Isla Verde
#4 Casino Hotels in Isla Verde
#4 On the Beach Hotels in Isla Verde
#7 Family Hotels in Isla Verde
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The beachfront InterContinental San Juan Resort & Casino is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children, free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan Resort & Casino and allow us to pamper you with our warm hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Caribbean Online Mgt Corp., Travelocity, Booking.com, Orbitz, Venere and Hotels.com so you can book your InterContinental San Juan Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort
Intercontinental San Juan Hotel
Intercontinental San Juan
InterContinental San Juan Resort & Casino Puerto Rico/Isla Verde

Owners: What's your side of the story?

If you own or manage InterContinental San Juan Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
InterContinental San Juan Resort & Casino
Enter dates & see best prices* (from our partners)
Show Prices