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InterContinental San Juan

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5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan
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InterContinental San Juan
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884 reviews from our community

Traveler rating
    432
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    93
    46
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

This review has to do, just with the check in, at the Intercontinental Hotel SJU in Isle Verde, Puerto Rico. We arrived at 11:00 am at the hotel. We were told that Check In was not until 4:00 PM. This is correct as per the website. We were advised that the hotel was sold out the night before. Still legitimate... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I recently visited with friends. Beautiful pool and beach with great service at both. Staff is very attentive. They have a wonderful spa - I highly recommend Leslie there. Very nice restaurants too. We would definitely stay here again.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Special thanks to these guys. They were awesome during our week long stay. Very attentive, fun and respectful. They seemed to be loved by all their returning guests as well. I hope someday to be a returning customer myself. The hotel rooms, the views, and entire staff were also amazing.

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Isla Verde, Puerto Rico
1 review
5 of 5 stars Reviewed 3 days ago NEW

Such a great time at this beautiful location in Puerto Rico. I had such good service from Belgica Jimenez and I hope the rest of your staff is just as lovely and willing to help. I stayed on the 12th floor facing away from the beach and it was still a wonderful view.

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my third time staying at the InterContinental San Jaun, and anytime I return to Puerto Rico, it will always be my first choice! It is in the perfect location, close to the airport (not even 10 minutes), right on the beach, and a quick ride to Candado and Old San Juan. The guestrooms are decent, but most of... More 

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Kissimmee, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I stayed for 5 days at this gorgeous hotel . One word to say outstanding , the staff very friendly the hotel very close to restaurant we had a great time . We will return again. The pool is very nice .

Was this review helpful? Yes 2
Bessemer, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The InterContinental was a really nice "resort" I travel March 29-April4. It was very kid friendly, minutes from the airport, the beach was very clean, there's fast-food restaurants literally right across the street. There's also a couple of Wal-Greens, Pueblo Supermarket, and other store within walking distance. The staff was very friendly and our housekeeper, Georgiana, was absolutely wonderful. I... More 

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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Highly recommended. Intercontinental San Juan has the plus of being a business hotel by the beach. Extremely quiet mostly because very vast which is super convenient, we were staying during high season and everybody had their space at the pool & the beach. Its employees are among the nicest of the island. Smile on the lips, always a good word... More 

Was this review helpful? Yes 1
Whitewater, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The best staff at a great hotel . The rest of the hotel industry should take lessons from the staff at the Intercontinental in San Juan. Every staff member that we interacted with went out of their way to provide a great interaction. The Views of the water were fantastic and the beach was a great place to rest and... More 

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Simi Valley, California
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay here - the staff was very professional, the rooms were well appointed and very clean. The hotel is right on the beach and the view is lovely. Breakfast buffet was okay, a little pricey but hotel dining usually is.

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