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InterContinental San Juan

4.0 of 5 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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Certificate of Excellence 2014
InterContinental San Juan
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InterContinental San Juan
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577 reviews from our community

Traveler rating
    298
    182
    47
    34
    16
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131
210
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flowery Branch, Georgia, United States
Top Contributor
69 reviews 69 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My girlfriend an myself needed a getaway weekend and this was a great choice! We arrived around 4 PM on Friday afternoon and although the day was a bit cloudy with sprinkles from an afternoon shower the temperature was warm. We were given a recently upgraded room on the 7th floor with a partial ocean view. Apparently there are some... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff was extremely helpful and courteous! Bresaida at the front desk was friendly and accommodating (she assisted me with my complicated check in).. The hotel was within a 5 minute drive to the airport and the Beach was AMAZING! My children and I enjoyed our stay! I look forward to returning soon!

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San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited the Hotel to eat at the TRATTORIA. It was a follow up from a trip prior in June 2014. Both times we had an extremely good time, but the Food, the presentation, the service was immaculate. However the QUALITY of the Food was the ultimate, absolutely highest class in cooking. The chefs have to be extremely educated, well... More

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Mesa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel service is amazing. Ranks as well as any other lux place I've visited. Room is overall nice, but the bathrooms need to be updated a little. Overall very nice. Pool is beautiful and the beach is a very, very short walk. Beautiful. Food is not very good. I got room service and breakfast. Left most of the food on... More

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Auburn, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great stay- relaxing pool and beach. We enjoyed the breezes on the beach and shade at the pool. Casino was nice - but we were not winners:( Food was ok- there are so many excellent rest in San juan. If you need local inforMation talk to the bell staff they are great. Beaches, food, things to do and see in... More

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Bloomington, Indiana
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went to San Juan for a get away and chose the Intercontinental Hotel. I love the location and the view of the ocean although it took a move to get to a room with no issues. Ray was very courteous and helpful. Ms. Iriada at the towel palapa was a joy and willing to go out of her way for... More

Was this review helpful? Yes 1
White Plains, New York, USA
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am remiss to say that I recently returned to the Intercontinental San Juan, Isla Verde after convincing my girlfriends that we should stay there only AFTER booking another hotel. Well, I’m sorry to say that the standard that I had become used to has simply fallen into disrepair. I won’t be back, with or without friends. Some years ago... More

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Top Contributor
51 reviews 51 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Intercontinental in San Juan for a night, returning about a week later (after our cruise) for a further 2 nights. Here are the things that you need to know if you are thinking about booking at this hotel:- THE PROS 1. Location. If you want a hotel where you can literally step from the grounds and... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I stayed here for my birthday trip and it was great. There was birthday cake awaiting us in the room-yummy. The hotel was is very nice and was wonderful even though the elevators were a little slow(1 was down). Our room nice, clean and the view was great. The pool area is wonderful and it's open 24... More

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Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ended up at the Intercontinental for no specific reason, and I was pleasantly surprised. Rooms were comfortable,(Try to be up high and facing the ocean)Views were incredible. Hotel staff was friendly at every venue. My preference was the lower bar at the beach area. The food prepared there was great!. Cant remember the name of it, but I had a... More

Was this review helpful? Yes 2
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Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Puerto Rico/Isla Verde

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