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All 14 Isla Verde hotels

InterContinental San Juan

4.0 of 5 Resort   |   5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan
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Ranked #3 of 14 hotels in Isla Verde
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
2Qbeds Varied
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  • Reviews (471)
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471 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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English first
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel numerous times over the years for business travel. In my view, this hotel is average at best, but I travel very frequently and, therefore, I may be a little more critical and/or have different priorities than the couple-times-a-year vacationer. It's also possible that I get assigned some of the least desirable rooms because of... More

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed yesterday NEW

Loved my five night stay in this modest hotel. Great place to take the bus into Old San Juan for .75 cents one way ! Great dining available at hotel though a little pricey we opted to dine at the many local eateries within walking distance of the hotel ! Hotel staff was great and the rooms were clean with... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We had a little incident at checkin with one of the front desk clerks, but other than that it was a great experience and hotel. Out of all the hotels on the isla verde strip this is the nicest one. The staff was very nice and the hotel is gorgeous. We will definitely go back.!

Was this review helpful? Yes 1
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are very nice. Property lovely, great pool, lovely beach. Staff delightful. Nothing but nice things to say. Really great. I'm coming back. Good casino, had salsa Friday night with a good crowd. Had a nice breakfast, excellent eggs Benedict. Highly recommend.

Was this review helpful? Yes
InterContinental_SJU, Public Relations Manager at InterContinental San Juan, responded to this review

Dear Brian W Thank you for taking the time to review our property. We are happy to read that you liked the service provided by our staff, our pool area, our breakfast (specially the eggs Benedict), casino and enjoyed of our Salsa Friday night. Thank you for staying with us and we look forward to welcoming you soon. More

Glen Cove, NY
18 reviews 18 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I spent a Sunday-Friday at this lovely property in Isla Verde. The hotel was well appointed, most of the staff friendly and approachable, and the grounds magnificent. Pros: Nice pool with in-water bar seating, waterfall, and plenty of lounge chairs. Nice beach with free chairs. Plenty of dining options on the grounds. Trip/outing planning on site. Avis... More

Was this review helpful? Yes 1
Queens, New York
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Short Version Stayed here 6 nights last week. Beautiful hotel/grounds. Room was ok. Bed super comfy. Decent hotel for the price I paid but it felt more like a budget hotel with a doorman and a bellhop. Room was behind the elevator which was quite loud. Staff was cordial. Loved- Beach, pool, location (walk to numerous restaurants, grocery store, Walgreens)... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great time at this hotel. Close to the beach, great pool area, and walkable to multiple good restaurants. The staff was great at providing recommendations for activities and restaurants. Nestor Colon, William Cruze, Andy Rodriguez, and Omar were especially helpful.

Was this review helpful? Yes
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a fantastic hotel! We stayed at the InterContinental for a week, following a cruise and had the most amazing time. The staff, food and hotel were second to none. After having had a busy week on the cruise, we wanted a more relaxing week with a hotel near the beach - this hotel is right on the beach, so... More

Was this review helpful? Yes 3
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a reasonable choice for staying in Isla Verde. We stayed 4 nights. Seemed good for families. The rooms are nice (we stayed on 10th) but its set back from the beach because the casino and pool area was built in back so the view is of the roof of casino and the pool with the beach further... More

Was this review helpful? Yes 3
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked a trip through a third party site for an amazing deal. When we arrived at the Intercontinental Hotel I received major brownie points with my wife as I did all of the honeymoon booking. She was impressed with the decor and the overall experience as soon as we got into the lobby. Problems arose when we got the... More

Was this review helpful? Yes 3
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Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental San Juan 4*
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Also Known As:
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Puerto Rico/Isla Verde

966 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (223)
Room/suite (26)
Hotel & grounds (28)
Pool/beach area (55)
Bathroom (3)
Dining (1)
View from room (10)
Other (100)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (721)
Amenities (78)
Beach (11)
Club Room (83)
Club Suite (112)
Deluxe Ocean View Room (60)
Executive Suite (124)
Honeymoon Suite (82)
Laguna Standard Room (58)
Pool (28)
Restaurants and Bars (34)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (23)
Business center/function rooms (1)
Pool/beach area (1)
Hotel & grounds (7)
Dining (3)
Room/suite (4)
Other (7)
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hotels in Isla Verde with
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Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Casino Hotel in Isla Verde #1 Spa Hotel in Isla Verde #2 Luxury Hotel in Isla Verde #2 On the Beach Hotel in Isla Verde #3 Family Hotel in Isla Verde #3 Romantic Hotel in Isla Verde #5 Business Hotel in Isla Verde
Hotel Class
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 
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Evanston, Illinois
20 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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