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All 14 Isla Verde hotels

InterContinental San Juan

4.0 of 5 Resort   |   5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan
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81%
Ranked #3 of 14 hotels in Isla Verde
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Michael C Overland Park, Kansas
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460 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Overland Park, Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The restaurants are all above average, if not a little pricy. There is a Ruth Chris Steakhouse on the property, which has the best steaks in San Juan! Ruth Chris had an unbelievable happy hour also. Ciao Mediterranean has good food and you have the ocean view from there, we ate out there 3 times in our week long stay.... More

Was this review helpful? Yes
Wichita Falls, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Amazing honeymoon in paradise! Came for our honeymoon this past August and it was amazing. Weather was amazing, hotel and staff were very helpful. Can't wait to come back on our 10 yr anniversary. Loved the hotel... Thanks!

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just stayed at IC San Juan for 10 days in August with my family (boys 12 and 14), and as with any vacation choice, you weigh the plus vs. minus, but I would say that this was a great choice for all of us. Ten days is a long time to stay anywhere and we'd never been to PR, so... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The bad: this just not at all what I imagine when staying at an intercontinental as I have stayed at them in both San Francisco and New York and they are impeccable in terms of service, cleanliness and updates. During most of our stay there was only one working elevator, completely unacceptable for a "5 star" hotel with 16 floors.... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Mara, Ded & pedro bring us a great service !!!! The view, facilities, casino and the pool area was amazing! Great rate per night !!! Best drinks : island bomb, akua splash, zombie icea tea & the bestttttt piña colada! With alcohol!Excellent people!! See you guys soon!

Was this review helpful? Yes 1
InterContinental_SJU, Public Relations Manager at InterContinental San Juan, responded to this review

Dear Bbv22 Thank you for your feedback and for your positive comments about our facilities, casino, view and pool area. We are happy to read that you enjoyed the different drinks prepared by our staff at the Akua Bar: Mara, Ded and Pedro. We look forward to welcoming you soon; it will be our pleasure to have you here again. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing view and excellent service. Pedro and Mara from Akua bar were the best! I will returned for sure! The pool is beautiful and the beach is spectacular. I enjoy my stay! There is a lot to do in isla verde and a lot of partying!

Was this review helpful? Yes 1
InterContinental_SJU, Public Relations Manager at InterContinental San Juan, responded to this review

Dear Tortugui11 Thank you for sharing on TripAdvisor your recent experience. Providing excellent guest service is a characteristic of our property and we are pleased to read that you felt this commitment during your stay. On behalf of our team I would like to express our gratitude for your kind words about Pedro and Mara, pool and beach. We truly... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just returned from the Intercontinental San Juan (mid/end of August). Wanted to go for a relaxing vacation and mission accomplished. First off, make sure to meet William as soon as you get to the hotel. He is one of the doormen/bellhop. One of THE nicest people you will meet. Big smile when we arrived, provided us with recommendations, and just... More

Was this review helpful? Yes 1
Uniondale, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed Wed-Sat. The Staff was amazing and pleasant. Extremely kid friendly. They are renovating 2 of the 3 elevators. You have to wait sometimes 10 minutes or more for the elevator that was only bummer. Otherwise, it is a great Hotel. Will go back soon.

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West Lafayette, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is a very nice property. Staff were very friendly. I got upgraded to the club level with free breakfast and all-day snacks because my room wasn't quite ready upon check-in. The location is not so close to the Old San Juan area, but convenient enough to catch a taxi or the bus (if you can wait). If you want... More

Was this review helpful? Yes 1
InterContinental_SJU, Public Relations Manager at InterContinental San Juan, responded to this review

Dear Yunzi Z Thank you for taking the time to write a detailed review about your experience at the InterContienental San Juan. We greatly appreciate your feedback and we are glad to read that you enjoyed your Up-Grade to the Club level, our location and staff. As our guest, your comments are very important for us, we forwarded to the... More

Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights at the hotel in August beginning and the Hotel itself was nice and comfortable. The location Isla Verde is best for beach lovers and there isn't much to do in the night there ... except a couple of restobars and nightclubs and casinos. I would have preferred staying in the Condado area or Old San Juan... More

Was this review helpful? Yes 2
InterContinental_SJU, Public Relations Manager at InterContinental San Juan, responded to this review

Dear ShitanshuJ Thank you so much for your kind words about our staff and our property. It is very gratifying for us to receive positive comments from satisfied guests. We hope welcoming you again in the near future. More

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Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental San Juan 4*
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Also Known As:
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Puerto Rico/Isla Verde

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Deluxe Ocean View Room (60)
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Executive Suite (124)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Isla Verde #1 Casino Hotel in Isla Verde #2 On the Beach Hotel in Isla Verde #2 Luxury Hotel in Isla Verde #3 Romantic Hotel in Isla Verde #3 Family Hotel in Isla Verde #5 Business Hotel in Isla Verde
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Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 
Number of rooms
397

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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