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All 14 Isla Verde hotels

InterContinental San Juan

4.0 of 5 Resort   |   5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan
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Ranked #3 of 14 hotels in Isla Verde
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
erick g League City, Texas
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409 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Flushing, New York
1 review
2 of 5 stars Reviewed yesterday NEW

My girlfriend and I decided we wanted to go to Puerto Rico for our first vacation together. We read some good reviews about the Intercontinental in Isla Verde so we decided to give it a go. We booked a room with a King Size Bed pool view for 5 Nights. When we arrived to the Hotel in was beautiful and... More

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League City, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Amazing service, help and genuine in helping make sure that me & my fiancé had a great trip. Our doorman "William" and his staff was great. Wasn't for sure about where to go but William had us set up!

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Let me start by saying that I am a seasoned traveler, but the staff at the Intercontinental made our honeymoon completely unforgettable. From the VIP section, to the bottle of champagne and strawberries covered in chocolate compliments of the hotel for our honeymoon that were waiting for us in our room, room 115. The complete staff went above and beyond... More

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Arlington, Virginia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spent two nights at the hotel a few days ago. I had a street view. The street view was not that bad, and from the 15th floor you can see a lot of San Juan. so nice: Roberto who sets up umbrellas on beach. He is overworked and needs a partner to help him. He's very kind. Pool is... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a 10 day stay at this beautiful hotel. It was an awesome time had by all of us. Upon check-in we were greeted by very friendly people from the bellhop to the fast check-in at the IHG members desk. William, bellhop, was the first person we met and he was just exceptional. Everyone should be greeted... More

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San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My first time in San Juan Puerto Rico and I couldn't be happier to write the utmost highest level of recommendation. My first time in Puerto Rico with my two sons and my mom. I definitely will be coming back to the Intercontinental in San Juan. The pictures from the website don't do this hotel justice. I wanted a place... More

Was this review helpful? Yes 1
Greenwich, Connecticut
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just returned from a 5 night stay at the InterContinental. I'm a well seasoned traveler and have been to some beautiful (and not so lovely) islands and resorts in the Caribbean. This hotel and Puerto Rico as a whole just was an experience that left a bad taste in my mouth. For starters, the hotel and pool area were beautiful.... More

Was this review helpful? Yes 4
Banning, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

the start of our vacation was difficult at best and then we went to a small bar and Francisco Perez was an excellent bartender! not only did he make great drinks, but he was pleasant and entertaining. He was attentive and made the best drinks ever! Thanks Francisco you gave a good start to our stay. I hope this is... More

Was this review helpful? Yes 1
Bronx, New York
12 reviews 12 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

At first everything seemed ok until you have no other choice than to pay for valet parking, which was way across the street. that took a lot of time to wait on your vehicle. With 2 toddlers you have to be in and out of the hotel and imagine the wait. We got into the room the CARPET WAS WET.... More

Was this review helpful? Yes 5
Orlando, Florida
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Living in Miami most of my life, I would like to consider myself a Mojito connoisseur. Carmen at the lobby bar at the Intercontinental San Juan, not only provides excellent service with a smile, but makes one of the best mojito I have ever tried. I think her secret is using DonQ Rum instead of Bacardi.

Was this review helpful? Yes 3
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Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental San Juan 4*
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde

1,291 photos of this hotel

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All traveler photos (194)
Hotel & grounds (26)
Room/suite (21)
Pool/beach area (52)
Dining (1)
View from room (10)
Bathroom (3)
Other (81)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (1080)
Amenities (114)
Beach (18)
Club Room (120)
Club Suite (168)
Deluxe Ocean View Room (91)
Executive Suite (184)
Honeymoon Suite (122)
Laguna Standard Room (86)
Pool (48)
Restaurants and Bars (53)
The Hotel (76)

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All management photos (18)
Room/suite (4)
Dining (2)
Hotel & grounds (5)
Other (7)


Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Isla Verde #1 Casino Hotel in Isla Verde #2 Family Hotel in Isla Verde #2 On the Beach Hotel in Isla Verde #2 Luxury Hotel in Isla Verde #3 Romantic Hotel in Isla Verde #5 Business Hotel in Isla Verde
Hotel Class
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 
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