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All 14 Isla Verde hotels

InterContinental San Juan

4.0 of 5 Resort   |   5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan
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Ranked #3 of 14 hotels in Isla Verde
Certificate of Excellence 2013
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226 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Spanish first
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English first
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Our whole family (a couple, 14-yr old boy and 12-yr old girl) voted the Intercontinental the best-looking resort complex among the others we saw from the beach. The pool is a great size, always comfortable temp and plenty of areas to play and swim or just relax and very well landscaped all the way around! The pool bar staff, including... More

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new york
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I took a relatively quick trip to San Juan to escape the Northeast's horrid winter. This was our initial experience with an IHG property and our first impression was most certainly positive. The ocean-view rooms are a bit small, but well worth the nominally increased rate over the pool-view. What stood out for us was the service.... More

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Champaign, Illinois
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So glad we chose to stay here over the El San Juan. Its so relaxing and the beach is perfect. We really felt we chose the best place in the area. The doormen, especially Kenneth and William were so helpful each time we left the property. They are full of knowledge about the area. The drinks and food at the... More

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Point Pleasant Beach, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our family has just returned from a perfect week together at the Intercontinental Hotel , San Juan. The staff could not have been more accommodating and attentive to our needs. We upgraded to the club level, which had been recommended by a friend, and really enjoyed the included breakfast and cocktail hour. The facilities met the needs of our three... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at the hotel made our trip very enjoyable. All employees were attentive and helpful. Two employees that really stood out were, Jaders and Ded, at the Bar Pool. So much personality and professionalism. Thanks for great memories!

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Delaware, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Such a relaxing time. This was our second trip here and it was even better the 2nd time around. Staff is great! Great service! My favorite person was Pedro who works at the pool bar. He was there 3 years ago when we were there and we were so happy he is still there. He is an awesome person and... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW

My family stayed at the Intercontinental for the past 8 nights (April 11-19). From the second we pulled up until the time we left we had superb customer service. William along with all the other doormen were friendly and professional. William in particular was extremely helpful in providing us with local restaurants to try and places that are a must-see... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I visited just to relax and I felt like I was in paradise. The pool was beautiful and the beach was right there as well! Pedro, a waiter at the restaurant by the pool, was super attentive and extremely friendly. He went out of his way and made sure my friend and I were taken care of as far as... More

Was this review helpful? Yes 1
Laurel, Maryland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just returned from visiting Puerto Rico and stayed at the Intercontinental. I don't have a bad thing to say about our stay. The staff was very responsive and nice and the property and hotel was well maintained and clean. The photos on the website are an accurate depiction of the rooms and property. The bathrooms in the room are... More

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Rockford, Michigan
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is top notch. Very nice people to always greet you coming and going. I got kind of used to the door being held open for me. The hotel is very nice, situated so that you can either use the pool or sit on the beach. We chose to sit on the beach, so we could people watch. Rent... More

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Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental San Juan 4*
Official Description (provided by the hotel):
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort
Intercontinental San Juan Hotel
InterContinental San Juan Puerto Rico/Isla Verde

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