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Hampton Inn & Suites San Juan

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6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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$141 (USD)
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Hampton Inn & Suites San Juan
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Hampton Inn & Suites San Juan
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1,023 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Overall Impression? The hotel is very nice! comfortable and very friendly/family-oriented. I just arrived home after a weekend of fun! I went with my family to celebrate my mother's birthday, we arrived to our room and there it was, a little present for her. I was very pleased with the personnel and with the overall decoration of the hotel. I... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I LOVED this hotel!!! Honestly, we lucked out. This was my first trip to Puerto Rico for our honeymoon and this hotel was wonderful. It is clean! The staff is wonderful! They go out of their way to help you find things to do around here, book tours and recommend places. Free hot breakfast!!! There is happy hour every night... More 

Was this review helpful? Yes 3
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind review, and thank you for choosing our hotel to celebrate your honeymoon. We look forward to celebrating your anniversaries with you for many more years to come. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777 More 

Rio Grande, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Is a great place to stay. The food is excellent, a lot of choices in the complementary breakfast. The food at the pool, also eith great taste. Love the complementary snacks in the afternoon, the music at the pool is very nice. Personnel very attentive. Room are very comfortable and clean. The Hotel is close to the beach.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, helpful staff, it was a very enjoyable experience. The front desk staff referred us to a local restaurant in el viejo san juan called Mojito's and we loved it! it was so good that we had to order food for take out so that we coulld eat it at dinner

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Central Florida, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

the pros: room was great and very clean, staff very polite and helpful, breakfast was good and well stocked, parking was tight but available. location is good and near the beach. the cons: as mentioned before this hotel appears to be a nursery, lots of kids and youth groups up to late hours at night. don't plan on relaxing by... More 

Was this review helpful? Yes 2
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your comments about your recent stay. I was happy to read that you found the hotel and your room to be great and that you received polite and helpful assistance from our staff. We look forward to welcoming you back in the near future. July is a month where local families adventure out to explore and... More 

Homestead, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to the airport, so if you want peace and quiet, it's not ideal. Also, the weekends seem to be for the locals to have their "quinceaños" parties poolside, which means you don't have a lot of access to the pool / hot tub on weekends. However, there are good restaurants nearby and I saw beach not... More 

Was this review helpful? Yes 4
Burleson, Texas
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed one night here and we had a fabulous time! We wished we had stayed longer. We stayed on a Saturday night before a very early Sunday morning flight home so that we would be close to the airport. The young man who checked us in was so nice---we arrived two hours before checkin and immediately got a... More 

Was this review helpful? Yes 3
Las Terrenas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a great trip, nice hotel, amazing room, swimmpool and Fitness center. Breakfast with a very good choice, close to the town Good Staff, and very professional Big double room, clean Everything was perfect, was for us the first time in San juan, will be back soon Thank you

Was this review helpful? Yes 4
Tucson
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hampton Inn from July 7th thru the 14th, and I wanted to thank you for a great experience. Your front desk staff is awesome, Beatriz and Carlos are outstanding. I also want to thank the housekeeping staff, great personality with everyone I came across. Being a former Hotel Manager at a Hilton property I have to... More 

Was this review helpful? Yes 6
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! I was happy to read that you had a great vacation while staying with us. I have shared your review with Carlos and Beatriz and they were both excited to find out the positive impact they had on your stay. We hope to welcome you back for many more anniversaries to come. Always at your service, Bo Bramsen Front... More 

New York
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has a lot to offer. Significantly less expensive than other hotels in the area. Great breakfast and happy hour every day ( no happy hour on Sunday). 5 minute walk to the beach and they provide beach chairs to take with you. Pool was good with swim up bar. One huge problem: The Jacuzzi had house rules that... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(8)
  • Front desk staff(5)
  • Hot tub(4)
  • Pool area(4)
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Room/suite (43)
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Bathroom (13)
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Double Full Room (38)
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Double Full Suite (51)
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King Suite (51)
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The Hotel (72)

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Bathroom (3)
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