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Hampton Inn & Suites San Juan

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6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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$141 (USD)
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Hampton Inn & Suites San Juan
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Hampton Inn & Suites San Juan
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924 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winter Springs, Florida
Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here one night on our way to a cruise. The hotel was well managed, very clean with a good attentive staff. Pool area was nice with good food and bar service. Only about 15 or 20 minutes to the port. Also only ten minutes from the airport. For a real short stay it was a very good hotel... More 

Was this review helpful? Yes 3
Denver, Colorado
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here many times over the past years ! Close to the airport, easily in and out with your car or if people are picking you up ! Pool bar has great grilled food, and very reasonable drinks ! Good value for your dollars spent !

Was this review helpful? Yes 3
Top Contributor
162 reviews 162 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very clean hotel thar provides great customer service. The amenities are very nice and pool is enjoyable. The bed is very comfortable and provides a great nights sleep. I st ay in Puerto Rico alot for work and thinknthis is one of the better horels ive stayed in. I recommend.

Was this review helpful? Yes 3
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for being a frequent visitor. I am happy that we consistently live up to your expectations for a clean hotel and great customer service. We look forward to welcoming you back for many more visits to come. Please feel free to contact me directly at bo.bramsen@hilton. if I can be of any further assistance. Always at your... More 

Syracuse, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for the night before our cruise. It is very close to airport. The hotel was spotless and the pool area was beautiful and had full service bar and grill as well as 2 hour manager reception with free drinks and snacks. Staff were very friendly as well. Would stay there again.

Was this review helpful? Yes 3
Merrillville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Unfortunately, the cleanliness of this Hampton is inferior to others I have stayed at in other cities. If you are not going to be in the room much or not worried about creepy unknown spots in corners, counters, or shower floors, book this today.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for taking your time to give us your feedback on your recent stay. I was disappointed to read that we did not live up to your expectations and could not provide you with the level of cleanliness which you deserve. I sincerely apologize that we did not give you the same experience that the majority of our... More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our 3 night stay at Hampton Inn. It is located very near to the airport, but surprisingly, the room was quiet. We had a larger suite that was worth the extra cost. Our only complaints were that we were able to hear the neighbors in the room next door, and the fan in the bathroom didn't work. Nice... More 

Was this review helpful? Yes 6
Groton, CT
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I always book at Hampton when I can. I love the breakfast assortment, the inroom coffee is always a local brewer, and the bedding is just to die for...I hate to get up in the morning and look forward to going to bed at night. Friendly, helpful staff. It's very close to the airport, and you can hear the planes... More 

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Staff was extremely welcoming and attentive. Pool area was small but adequate. Poolside bar had decent basic grill food. Overhead planes very loud outdoors in pool area...nothing to do about that. Rooms were clean, quiet. Very close to airport...convenient for travelers. Front desk staff helpful with restaurants (many choices within walking distance) and obtaining cabs for early flights out of... More 

Was this review helpful? Yes 7
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind review. I was happy to read that our staff provided you with welcoming and attentive service throughout your stay, and that the Front Desk assisted you with recommendations for restaurants. We look forward to welcoming you back in the near future. Please feel free to contact me at bo.bramsen@hilton.com so I can assist you... More 

Carbondale, Pennsylvania
Contributor
18 reviews 18 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a little pricey, but the lobby is really nice and it includes breakfast and a manager's cocktail reception in the evening. The pool is nice, but it gets crowded on the weekend so try and use it early or late

Was this review helpful? Yes 7
United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, but 3 blocks from beach. Small pool. Friendly staff and plenty of places to walk to. Rooms were a good size and clean. Not enough windows in room. King bed and Queen pull out accommodates a family nicely.

Review collected in partnership with Hampton

Was this review helpful? Yes 7
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