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Hampton Inn & Suites San Juan

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6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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1 room 1 guest
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Hampton Inn & Suites San Juan
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1,043 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location is PERFECT in relation to airport. Staff was welcoming, friendly and made the check in process easy. First time stay in Hampton Inn and thoroughly appreciated and enjoyed the fresh breakfast options as well as the hospitality throughout our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Greenfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was surprised there was complimentary 10 minute massage on Friday when I arrived, of which I took advantage of course. To my surprise there were free snacks and alcoholic drinks from 5 - 7 PM and often there were treats set up at the front desk. I ended up staying one more night and my husband will be staying... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed only one night. Had a really good steak sandwich at the pool bar. Lost power during the night but the generator kept everything going up through our departure at 545am. Desk clerk got onto my husband for asking for yogurt 15 min early since we were leaving prior to full breakfast opening but the kitchen staff graciously provided... More 

Was this review helpful? Yes 4
West Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The facilities were well maintained and clean. The staff was friendly and very helpful. I enjoyed the pool cafe for dinner. It was good food and I did not have to leave the facility. The breakfast was more then adequate and provide a good start for the long day ahead. Being that it was convenient to the airport there was... More 

Was this review helpful? Yes 5
Lake Orion, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival at the hotel we were greeted by a welcoming staff. The room was clean and spacious. We were a bit apprehensive about airport noise, but we had a peaceful night's sleep. The breakfast area was crowded but there was adequate seating and a plentiful supply of food. The spectacular beach just across the street was the icing on... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 4
Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have been to Puert Rico several times mostly in San Juan area, this hotel is one of the best I have stayed in. The hotel is beautiful, not fancy and huge but really well kept and the service was superb! The buffet breakfast was really good and there's complimentary coffee and tea past the front desk with several choices... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We moved here for business. We had to stay in the hotel for 42 days! This my friends is difficult for a young family. However, the owner and the staff accommodated us in every way possible. The owner greeted and had a conversation with me. What a personalized style he has. The night time front desk is awesome! And I... More 

Was this review helpful? Yes 5
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for selecting our hotel for your extended stay. I was happy to see that you received excellent service from our staff during your stay with us, and I thank you for bringing to our attention that Miguel went above and beyond to assist you. I will make sure to share your review with him. Always at your... More 

warrenton, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

superb value the staff is fantastic! best burger at pool restaurant and great Happy hours. We will definitively come back! Manager Bo is fantastic and very helpful! thanks Bo for your service and managing such a great team.

Review collected in partnership with Hampton

Was this review helpful? Yes 4
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind words. It was a pleasure assisting you and your family when your flight was cancelled. I was happy to read that you enjoyed our complimentary Manager's cocktail as well as the food from the Guacamayo pool grill. I hope to see you all back in the near future. Always at your service, Bo Bramsen... More 

San Jose, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited the Hampton for a business trip and Oh Boy! Oh Boy! You gotta come here and give Jays's steak a try in the bar grill at the pool!. Best one ever!! 100% recommended. I'm telling you you should try any steak at Jays' grill. You'll be pleasently surprised.

Was this review helpful? Yes 4
Wilson, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at this property for over 6 years for business. The owners continually update it and far the price point has about everything you need for pleasant stay. Easy to get to from airport, and not a bad drive if you want to visit places while here. It is the only Hampton I ever stayed at that... More 

Was this review helpful? Yes 4
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for choosing our hotel as your home away from home when you visit San Juan on your business trips. It is always a pleasure having you stay with us and we look forward to welcoming you back for many more years to come. Always at your service, Bo Bramsen Front Office Manage bo.bramsen@hilton.com 787-791-8777 More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Front desk staff(5)
  • Hot tub(4)
  • Pool area(4)
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Amenities (22)
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Double Full Room (38)
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Double Full Suite (51)
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King Room (37)
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King Suite (51)
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Outdoor Pool & Terrace (21)
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Restaurants and Bars (6)
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The Hotel (72)

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Bathroom (3)
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