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Hampton Inn & Suites San Juan

3.0 of 5 6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Certificate of Excellence 2014
Hampton Inn & Suites San Juan
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Hampton Inn & Suites San Juan
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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niagara falls
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars NEW

We had a wonderful stay at the Hampton Inn and Suites Hilton in San Juan and this was made possible by the extra care that Fernando took with our reservation when we booked in. What a wonderful guy to have to deal with! We had a problem with our reservation upon arrival and Fernando handled it with the outmost professionalism-... More 

Was this review helpful? Yes 5
Chestertown, Maryland
Top Contributor
71 reviews 71 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Room was bigger but a little dirtier than a normal Hampton. It had a nice pool and cabana. Staff was friendly and helpful. It could get loud outside with the airport so close but it served my needs. Within a 5 minute walk to the beach and had a good breakfast. I'd stay here again!

Was this review helpful? Yes
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your recent stay with us. I was happy to read that you enjoyed our daily complimentary breakfast as well as the pool area. As you mention we are only a few minutes away from Isla Verde beach and we have beach chairs and coolers that we provide free of charge. I do apologize that your room... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel on business for 5 nights during a last minute trip not being able to get a room at the Embassy Suites where I had stayed at the last few times. Great sleep, clean room and areas, great hot breakfast with lots of fresh fruits, cereals and just about everything anyone could hope, free drinks reception in... More 

Was this review helpful? Yes 7
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Though we got teased by family for staying at our favorite hotel we feel you can never go wrong with a Hampton. Read too many reviews of pricey hotels with bad beds but you'll always get a fantastic bed here. Even though we were right by the airport & the noise by the pool was sometimes deafening the rooms are... More 

Was this review helpful? Yes 7
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for choosing our hotel while visiting San Juan. We feel honored that you found our hotel to be the best Hampton you have ever stayed at, and we hope we will get the opportunity of welcoming you back for many more visits to come. Please accept my apologies for the inconvenience you experienced at the pool grill.... More 

plymouth, ma
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here the night before our flight to Boston. The hotel is clean, well run, has a nice swim up bar. We were pooped after a long day. The cheeseburgers at the outside bar, cold beer, were terrific! They offer snacks and free cocktails in the early evening. They also have local music, very enjoyable. This hotel was perfect... More 

Was this review helpful? Yes 10
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind review. I am happy to read that you found the hotel to be perfect for your needs and that you enjoyed the drinks and cheese burgers at the Guaycamayo Pool Grill - the best burgers in town! We hope we get the opportunity to welcome you back in the near future. Please feel free... More 

Brooklyn Park, Minnesota
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although I arrived late and was not at the hotel in time for evening refreshments, I was pleasantly surprised to find that I had been upgraded to as king suite. The person at the front desk was very pleasant upon my arrival. My room was clean and comfortable and, the breakfast in the morning offered a good selection of warm... More 

Was this review helpful? Yes 9
Brookfield, Wisconsin
Top Contributor
195 reviews 195 reviews
11 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed here 3 times now when arriving the day before a cruise sailing out of San Juan. Very near the airport, it is also just a short ride to the cruise port. The rooms are clean and well-maintained. There is definitely "service with a smile." There's a little attached poolside restaurant you can catch a simple meal at, although... More 

Was this review helpful? Yes 10
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for being a frequent guest of ours. We look forward to welcoming you back for many more years to come. I am happy that you find our hotel to convenientlly located near the airport, beach and a variety of restaurants and nightlife. Please feel free to contact me directly at bo.bramsen@hilton.com so I can be of assistance... More 

northern ohio
Top Contributor
84 reviews 84 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We ended up at the Hampton Inn after our original plans did not work out. We stayed for 12 days, and each and every day was wonderful. The king suite was spacious, in great shape, nicely decorated, comfortable and quiet. Rafael Torres, one of the housekeeping staff, was gracious, friendly, and even gave us perfect directions to Fajardo- plus he... More 

Was this review helpful? Yes 11
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind review. It was a pleasure having you as our guests. Thank you for bringing to our attention the excellent service you received from Rafael and the remaining staff while you stayed with us. I will make sure to share your comments with them. We look forward to seeing you back in the near future.... More 

Springfield, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. Had a great stay. Room was clean and well organized, Staff was friendly and helpful. Close to many different things to do and also close to the beach. Staying at the pool was also a great option with the outside bar. Have had many a great stay at the hotel while in San Juan. Close to the airport.

Review collected in partnership with Hampton

Was this review helpful? Yes 10
Top Contributor
84 reviews 84 reviews
39 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights before a cruise. The hotel is located not far from the airport and has shopping and nice restaurants across the street. The breakfast is good and they serve drinks 5-7. The pool and spa looked inviting even though we did not use either. The rooms were modern and typical for this chain. Very good wifi.

Was this review helpful? Yes 9
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
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Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn
Hotel Style:
#1 Romantic Hotel in Isla Verde
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde

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