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All 2 Kewstoke hotels

Commodore Hotel

Beach Rd | Sandbay, Kewstoke, Weston super Mare BS22 9UZ, England
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Commodore Hotel
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62%
Ranked #1 of 2 hotels in Kewstoke
A recent review
4 of 5 stars Reviewed January 26, 2014
jean lee l Bolton, United Kingdom
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131 people have reviewed this hotel

Traveler rating
    35
    46
    23
    12
    15
See reviews for
29
61
6
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2014

This was a very dissapointing stay. The staff didnt greet us and we were left loitering in a holding area between the front door and a restaurant. Once we finally got our keys we were escorted upstairs through the corridors of a very dated hotel. It immediately gave the impression we were staying in a hostel instead of a hotel.... More

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at Commodore Hotel, responded to this review

Dear Traveller282012 Thank you for your review. I would like to start by saying just how very surprised I was to read your comments regarding your recent stay. As you can read from many previous reviews the dedicated team at the hotel and the restaurant receive many positive comments and valued feedback and we feel our staff’s dedication to our... More

Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2014

We have just return home after spending the night at the Commodore with friends. We were welcomed by the receptionist and shown to our rooms. Which we all agreed were clean and adequately furnished. We decide to book a table in the restaurant and we were not disappointed, January special main meal ,sweet and coffee £10-55, who can complain. All... More

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at Commodore Hotel, responded to this review

Dear jean lee l Thank you for your review. I was very pleased to read that you enjoyed your stay with us and also found our restaurant did not disappoint, we do receive many compliments on our food and service. We are indeed very proud of our dedicated tem at the hotel and I will be sure to pass on... More

Warwickshire
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 18, 2014

When we arrived at the Commodore we weren't really sure what to make of the place. We were greeted by a charming receptionist who showed us up to our room but we quickly concluded that the hotel was very tired and dated, particularly the bathroom with it's peach coloured suite and frilly shower curtain but we weren't 'put off'. We... More

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Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear HolidayLover0856 Thank you for your recent review. I was very pleased to read that you found our hotel and especially our dedicated staff very welcoming, friendly and helpful throughout your stay and that you thoroughly enjoyed your dining experiences for both breakfast and dinner. We receive many compliments regarding our food and the level of customer service provided, I... More

Scarborough
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 16, 2014

Not a bad stay comfort wise but the food was mediocre and really there is no excuse, if you are going to do a dinner menu, do it properly and buy decent produce or don't bother. Breakfast wasn't as bad but still the over all quality was lacking. Its a shame they can't get this right as the hotel itself... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear Jasonmullen Thank you for your review. I was pleased to read that you enjoyed your stay with us but I must admit I was a little surprised to read your comments regarding your dining. As you can read from many previous reviews the quality and service in our restaurant and Carvery is highly praised by our guests and patrons.... More

Bath, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 31, 2013

Very good staff throughout especially the duty manager & the restaurant staff. Friendly, accommodating,polite, pleasant & accommodating. The same cannot be said for the hotel. It is tired & in desperate need of refurbishment. Lots of signs warning of hot water or low pressure and even no beer! Get it sorted,don't just put signs up to fend off complaints -... More

Was this review helpful? Yes 2
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear Biff61 Thank you for your review. I would like to assure you that we take all customer feedback very seriously and that your comments will be discussed with the hotel management in order that we may identify and rectify any issues that require our attention, in order to maintain and improve our standards for all guests to enjoy. However,... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 29, 2013 via mobile

The food and the service at this hotel is excellent, everyone was very helpful and polite, couldn't fault it. The only negative is that the room we had (no. 9) was very dated and needs modernisation, the bathroom needs updating and there was a lot of noise early in the morning ( think it was from the kitchen as we... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear steer1 Thank you for your recent review. I was very pleased to read that our dedicated staff at the hotel helped make your stay more enjoyable and that you thoroughly enjoyed your dining experience with us. I will be sure to pass on your comments to all concerned. Thank you for choosing the Commodore Hotel, we do hope we... More

Weston super Mare, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

Hello, I have been living in Weston Super Mare for a few years, I was told by my friend to try a meal at the Commodore Hotel, I am so glad I did. The daily Carvery is all home cooked with plenty of choice, very tasty!!! Good quality hot food at a good price. Myself & mam go around twice... More

Was this review helpful? Yes 1
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear JJamieJJ Thank you for your recent review. It is always a pleasure to read when a local resident has enjoyed our service and food offering. You feedback is most welcome and I will be sure to pass your comments on to the management and staff at the hotel, who I know will be pleased to read them. Thank you... More

Weston super Mare, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 15, 2013

Booked here for our chrisrmas party with friends..great menu choices and when food arrived it was very hot and plenty of veg..we had a lovely big table with plenty of space..staff were excellant didnt have to wait long inbetween courses and were constantly clearing table and refilling water jug..a great disco afterwards had us all up dancing..very impressed with the... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear jaeparmai Thank you very much for your recent review. The dedicated team at the hotel pride themselves on their customer service and it is always a pleasure to read when their commitment and hard work has helped make a guests visit that little more memorable and enjoyable. I will certainly pass on your comments to the management and team... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed December 14, 2013

My Husband and I recently had a very good Christmas lunch at this hotel along with 60 other people. The meal was lovely we couldn't find any fault with the quality of food or the very good service and hospitality of the staff. would not hesitate to go again.

Was this review helpful? Yes
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear annandy2013 Thank you for your review. We were delighted to read that you and you r husband thoroughly enjoyed your festive lunch here at the hotel, I will be certain to make sure all of the dedicated staff that helped make your lunch so enjoyable are informed of your comments and I know they will be very pleased to... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed December 12, 2013

From start to finish a pleasure to deal with! Our groups have had 3 meals in two weeks and the Food has been fab! Staff were great!!! looking forward to next year!! Thanks from all of us xx ps looks like some people who review are professional moaners!!!

Was this review helpful? Yes
Latona L, Guest Relations Manager at Commodore Hotel, responded to this review

Dear maryb2845 Thank you so much for your recent review. It is always a pleasure to welcome back our guests and especially pleasing to read when we have helped make your enjoyment that little more memorable. I will pass on your comments to all the staff and I know they will be happy to read them at this busy time... More

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Additional Information about Commodore Hotel

Also Known As:
Commodore Hotel Weston Super Mare
Address: Beach Rd | Sandbay, Kewstoke, Weston super Mare BS22 9UZ, England
Location: United Kingdom > England > Somerset > Weston super Mare > Kewstoke
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 hotels in Kewstoke
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Weston's highest rated hotel, the Commodore, is set in sand bay, only a stones throw from the beach. Ideally situated on the beautiful coastline overlooking the estuary towards the Welsh coast with local woodland walks nearby.All bedrooms are furnished to a high standard with the majority offering sea views. All rooms have private facilities, hospitality tray, radio, colour TVs, direct dial telephone and complimentary WiFi. The Commodore Lounge Bar and Carvery Restaurant offer a variety of home cooked dishes and daily specials including 2 for 1 main meals and combines a friendly and efficient service with a warm hospitable welcome. ... more   less 
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