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Hyatt Regency Pittsburgh International Airport

GreenLeadersSilver level
3.5 of 5
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1111 Airport Boulevard, PO Box 12420, Findlay Township, PA 15231
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Hyatt Regency Pittsburgh International Airport
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A recent review
5 of 5 stars Reviewed February 26, 2013
Michael S Paris, France
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497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Pittsburgh International Airport
See the most recent reviews
Paris, France
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 26, 2013

When visiting family in Pittsburgh, I don't often need a hotel. But coming in from a long overseas flight, I decided to stay here one night before continuing my travels. Little did I know how lucky I was. First, when making the reservation, I started with an online travel booking service and was quoted a decent rate. But frankly, for... More 

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Wow – thank you for the amazing review Parismec! I am so glad to hear that our staff members were able to assist you with your missing wallet crisis – I can absolutely understand how terrifying that must have been coming from an oversees flight. We do appreciate you giving this property a chance, and we hope that you stay... More 

Lisbon, Portugal
Top Contributor
52 reviews 52 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 25, 2013

Stayed in this hotel for 3 (1+1+1) nights. Convenient location only because it is at walking distance from airport and if you are on transit. Service is not in line with the rate of this hotel. Restaurant with very limited options on the menu and 1 negative experience in a total of 3 dinners. Employees are helpful and trying to... More 

Was this review helpful? Yes 3
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Good day FVentura357, we do appreciate your business and feedback on your visit. I am sorry to hear that you didn’t find value due to issues with the restaurant and wireless internet. The charges for internet are automatically added to your room if you sign in with multiple devices, however we adjust them off manually for each guest, so the... More 

Richmond, Virginia
Top Contributor
77 reviews 77 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 24, 2013

Nothing wrong here at all - lives up to the Hyatt standard well, comfortable bed and soft sheets, excellent service from check in to check out - extreme convenience as located about a 3 min walk from security right in PIT airport - good stay for business, will definitely be back next trip.

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Thank you for your review and 4-Star rating SuperTien. We appreciate your feedback and are pleased that you enjoyed our “extreme convenience”. We are looking forward to your next visit with us, if there is anything I can do to assist you in the future please let me know. Thank you again, and have a great day. Chris Palid –... More 

San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 14, 2013

If going to Pittsburgh there are very good options in downtown, but if you need to stay closer to the airport this is a great option, this should be a Grand Hyatt, but I think since is getting old that's why is now only a regular Hyatt. Everything is automatic now, so there's only one or two staff members at... More 

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Thank you for your recommendation Javier H. We do appreciate your positive comments on our staff members and location, and 4-Star rating on our cleanliness and rooms. Please let me know if you plan on returning to the area and are in need of assistance with a reservation. We do offer room rates that include amenities such as high speed... More 

Jacksonville, Florida
Top Contributor
493 reviews 493 reviews
134 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed February 10, 2013

Very nice hotel. Rooms are comfortable and amenities good. The people were friendly and the location is outstanding if you are stuck at the airport. Only a couple of minutes from the entry to the airport it is the optimum place to be if you have an early go. However they know they have you captive, the food is outrageous,... More 

Was this review helpful? Yes 2
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Good day BaronFoer, thank you for positive comments about our rooms, amenities, and friendly staff. I am glad to hear that you enjoyed your visit. We also offer a complimentary shuttle that can take you to the Robinson area, about 5 minutes away, that has lots of shopping and dining options. We do appreciate your 4-Star rating and hope to... More 

Top Contributor
53 reviews 53 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

I shun airport hotels for the obvious reasons ... They are all about speed and convenience and not comfort or quality ... Not this one. A client ran a two-day conference at the hotel and so staying here made sense. But it would be tempting regardless to stay at the hotel on the next trip. The $14 continental includes fresh... More 

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Thank you for your great review Vince V! I will be sure to share your great feedback on our breakfast buffet with the staff in the kitchen. We appreciate your positive comments and hope to see you in the future. Please let me know if there is anything I can do for you. Chris Palid – Director of Rooms Christopher.Palid@hyatt.com More 

Captiva Island, Florida
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 7, 2013

We made a mistake when booking our room and booked it at the Hyatt place. Well when we went to check in we realized that and the man at the front desk told us he could cancel the other room but he did not have any rooms available except for a conference room and a smoking room. Well my mother... More 

Was this review helpful? Yes 2
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Good day Pharmsjt12, The hotel needs to hold specific rooms for guests who have made advance reservations, so smoking rooms and conference suites are held back for guests who arrive with no reservation, or who specifically request those rooms. I assure you that we weren’t trying to turn your business away, and that we were offering you our only available... More 

Laughlintown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 4, 2013

we had an early flight so we decided to stay at the airport hotel. We checked in at 9 pm and got ready to get some sleep before our early wake up call. we turned down the sheets and my wife got into bed and exclaimed.... the bed is wet. We called the desk and the manager Kevin came up.... More 

Was this review helpful? Yes
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Good afternoon Michael M, I am very disappointed to hear that you had some issues that weren’t properly attended to by my PM Manager. This was clearly not what you were looking for as a convenient way to start off your trip. Our top priority truly is our guest satisfaction, if this issue was not resolved appropriately I would be... More 

Weston, CT
Top Contributor
58 reviews 58 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 4, 2013

An indoor walkway connects this hotel to the Pittsburgh airport. Could you ask for an easier location? The rooms are the luxurious quality you would expect from Hyatt Regency. Our only complaint was the food. The restaurant is very expensive with a limited menu. At an airport hotel, you would expect 24-hour room service. Our rate included breakfast, but our... More 

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Good afternoon wisewoman15, Thank you for your business, your 4-Star rating, and for giving us valuable feedback about our services. I am sorry to hear that you weren’t completely satisfied with the restaurant menu options. Missing out on a breakfast that was included in your rate is truly frustrating, and if our restaurant hours caused you to miss out on... More 

Youngstown, Ohio
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed in room 814 on January 7 and 8th.We have stayed here many times,and as always ,this hyatt never disappoints!The room is large,clean and comfortable and the ammenities are top quality.This hotel even provides aquafresh toothpaste in the room.Also,for a great breakfast snack or dinner,The olive press restaurant located near the front desk is the best!The food is always... More 

Was this review helpful? Yes 1
Chris P, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review

Thank you John W for your fantastic 5-Star rating and review! This is bulletin board material for our employee cafeteria! We are very pleased that you are one of our satisfied repeat guests, and that Chris, Diana and Kyle have continually provided over the top customer service. We truly appreciate your great comments and repeat business. If there is ever... More 

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