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Sheraton Milan Malpensa Airport Hotel & Conference Centre

4.0 of 5 Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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1,280 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Istanbul
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 15, 2012

It took 15 mins to check in and 20 mins to check out. If you are in hurry for your plane, better go ahead. Room is ok. Bed is comfy. There is no slippers or shaving kit provided in the room. Everything is extra for the meeting rooms even the coffee refill. Hotel restaurant is average. You will hear the... More

Was this review helpful? Yes 1
SheratonMilan, General Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear OttomanCitizen, We would like to thank you for your feedback and comments that we will pass to all our department. We regret for the long time waiting on check-in/out procedures, although our effort to decrease the long queue sometimes is not possible being the flows of people so high. In some room categories, slippers and shaving kit are not... More

Bangkok
Top Contributor
135 reviews 135 reviews
54 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 14, 2012

One night but not much to write about. The rooms are basic but with a modern touch. I found them kind of dark but who cares when it is basically a pit-stop. Staff were friendly and helpful, the food reasonable, and the public areas are what sets this property apart - really contemporary touch. Recommended as the best option if... More

Was this review helpful? Yes 1
SheratonMilan, General Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Softlanding, First of all we would like to thank you for your review ! Your points will help us in doing even better in exceeding our service for which we would like to impress our guests positively. Thank you for staying with us. More

Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 14, 2012

I actually had an okay stay here, but it was all ruined when I found out I couldn't have a warm shower before my flight.

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London
Top Contributor
102 reviews 102 reviews
101 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed April 8, 2012 via mobile

Room was freezing and a/c was ineffectual. Kept hearing the noise of treadmills. Convenient for the airport and station. Spacious room and bathroom, expensive, slow internet.

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2012

Traveling with family so wanted a convenient airport hotel and this fit the bill. Hotel seemed relatively recently renovated in a typical trendy starwood fashion. Standard room was spacious and functional. Bed was super comfortable and best of any I'd stayed at on Italy trip. However the trade off is that you have to put up with indifferent, borderline rude... More

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San Francisco, California
Top Contributor
99 reviews 99 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 7, 2012

(Note I am a SPG Platinum level member) This was my second visit to this hotel. My first visit was in December 2010 when the hotel first opened. I must say that many of the problems which were present at the opening dates have been corrected.The fitness center is open 24 hours and is well stocked with TechnoGym equipment. Hotel... More

Was this review helpful? Yes 1
SheratonMilan, General Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Reviewer SFDutchaman, First of all we would like to thank you for coming back to Sheraton Milan Malpensa Airport Hotel ! Your opinion certainly assist-us through our continuously process of improvement and we are glad to hear that we have correct some inadequacies from your last visit on 2010, time of the opening of the Hotel. In regards to... More

Marrakech, Morocco
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 6, 2012

Very good location as it's just front of the airport comfortable rooms but very noisy early in the morning because of the chamber made . breakfast good in the lounge but not in the restaurant Internet is a nightmare, very slow but overall if you pay less than 150 $ which was my case , it's right place

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Warsaw
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 2, 2012

Great room with the usual Sheraton-standard bed and excellent bathroom though no robe or cotton wool provided. My main gripes were expensive internet access (no excuse for this - should be free in all hotel rooms) and a dreadful selection of TV channels. I do not expect to have to pay exrta for a reasonable selection of news chanels for... More

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Top Contributor
55 reviews 55 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 26, 2012

I hate Airport Hotels. But this hotel is really different. Service is really good, Club Lounge is awesome. My room was outstanding (upgrade to Diplomatic Suite). If you are a SPG member - this hotel is really for you.

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The Woodlands, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 24, 2012

WE WERE ROBBED!! After we checked in, we popped out to get some lunch in the hotel. While we were gone someone came into our room, put the safe in one of our suitcases and rolled it out!! They got into the room with an extra room key. The staff at first acted as though we had done it ourselves,... More

Was this review helpful? Yes 1
SheratonMilan, General Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Reckart, Thank you for your feedback in relation to your last stay on August 2011. During your stay at Sheraton Malpensa, you reported to us the theft of your jewelry kept in your room safe. As you know our Management did all the best in providing assistance in conducting the investigations. All channels together with the insurance, have been... More

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Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Location: Italy > Lombardy > Province of Varese > Ferno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
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Sheraton Milan Malpensa Airport Hotel And Conference Centre

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