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Sheraton Milan Malpensa Airport Hotel & Conference Centre

4.0 of 5 Hotel   |   Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Ranked #1 of 1 Hotels in Ferno
A recent review
5 of 5 stars reviewed yesterday
openhorizon New York
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1,213 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Not only the location, but the room and the access to the lounge were great during our overnight stay as we returned a car in Malpensa, and ride the train to Milan. The room was spacious with all the necessary facilities.

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NC
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here the night before our flight to leave back to the states. It is a 45 minute train ride from Milan Central so be aware if trying to plan some time in Milan. The hotel was very clean and they actually switched rooms for us with no hesitation when I found out at 10pm that... More

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Montreal
Top Contributor
65 reviews 65 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed one night at this hotel because we had an early flight. This hotel is the only one tied directly to the airport so it is great as far as location. The rooms are nice but a bit tired. There are huge hallways going towards the rooms with absolutelly no furniture. The ereas where wifi is available for free... More

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Miami Beach, Florida
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We checked in on the last day of our lengthy Italian vacation so as to allow easy and relaxed drop off of the rental car and to be handy to our early morning flight back to Miami. In the lobby was a slimy substance on the floor upon which I slipped. I did not fall to the ground, yet twisted... More

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Tel Aviv, Israel
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has everything one needs: Clean and specious rooms, Proximity to the airport and train station, Nice gym, Really good breakfast, Affordable lunch, and nice staff. The only problem is that some rooms are VERY far from the elevator, so sometimes you finish your training just by walking from your room to the elevator and back....But as long as... More

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Basel
Top Contributor
55 reviews 55 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

What appears to be a typically Italian public-service management style renders this perhaps the worst-managed airport hotel in the world. A litany of complaints, including: 1) They asked me to email my credit card details to them to confirm my reservation. However, their server rejected my email as it "detected credit card details". In other words, Starwood HQ has banned... More

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Clinton, Tennessee
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you need a modern, convenient and clean place to stay overnight this hotel fits the bill. They do take advantage of this convenience by charging a lot for the room and the food and drinks inside ($15 for a ham sandwich was the cheapest food we could find in there!). The room is small but very modern and comfortable.... More

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SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear WhereToNextThen, Thank you for your constructive feedback you have sent through Trip Advisor and for your staying with us. Your comments have been taken in great consideration as per our past e-mails sent to your attention. We agree with you that a much more attentive approach could have make the difference and would like to apologize for letting you... More

Orlando, Florida
Top Contributor
110 reviews 110 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I took the train to Malpensa airport, I got off and went upstairs walked into the airport and had to turn around I had walked right past it. Couldn't be a better location. When I check in my room did not have a bathtub, I asked the receptionist if he could possibly get me a room with one. I... More

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SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Rosanne M. Thank you for staying at Sheraton Malpensa and also for your nice feedback on TripAdvisor. Indeed we are favorite by the location but we also like to read that you had a nice stay with a comfortable room and bed. Most of our guests are travelers and it is our main goal, to make them satisfied. With... More

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Very convenient to fly back home, Rooms are excellent and spacious. Staff very friendly. The only point that needs some improvement is the restaurant. That is, the main courses are not at the level you would expect in such a nice hotel yet desserts are very good

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SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Massimo R, We are glad that your experience at Sheraton Malpensa was up to your expectations. Thank you for your notes that we will pass to our F&B Manager , we are sure that any time You will be back at the restaurant, he will be happy to share your comments with you. We attach a great considerations to... More

sunshine coast
Top Contributor
142 reviews 142 reviews
63 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was perfect, check-in was truly slow, really slow, but worth it as the receptionist is really friendly. Food was excellent, the salad bar makes the meal Proximity to the airport is great the pool was wonderful but head cap is required gym is pretty good All in all - great place to stay

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SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Mistical18, Thank you for your nice feedback and for staying at Sheraton Malpensa. We are sorry you had to wait in line for the check-in, we are glad you have appreciated our Hospitality and friendliness, it is important for us. Thank you for your notes that we will pass to the management. Hope to welcome you back soon in... More

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Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Location: Italy > Lombardy > Province of Varese > Ferno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre

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