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Sheraton Milan Malpensa Airport Hotel & Conference Centre

Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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1,506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

We decided to stay closer to the airport for our return trip to the USA. The Sheraton was our only option. The hotel room was a shambles! The carpet was stained, the drapes had holes and was torn away from the hardware, the paint on the entry door jam was chipped all 3 feet from the floor to the door... More 

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New York, New York
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Finally, a wheelchair accessible room that is not bland and sterile! This room was decorated to look like any other room at the Sheraton Malpensa, right down to the marble bathroom with metal accents -- none of the usual hospital-inspired plastic decor in the accessible bathroom at this hotel. My husband and I were even delighted to find ourselves sleeping... More 

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Burlingame, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is the perfect location for a flight out of Milan. We just walked out of the lobby and into the airport,How easy is that? Not only does it have a great location the restaurant has decent food. I highly recommend this hotel. Janice

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Shreveport, Louisiana
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I never knew a hotel could be so convenient to an airport terminal. You literally walk out the hotel lobby door and into the terminal 1 corridor. you never go outside. The hotel is also just steps away from the Milan Express Train. This is the train we took to and from Milan Centrale for us to travel to our... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, I am proud to receive your positive feedback about your experience at Sheraton Milan Malpensa. Our main goal is to satisfy and make our guest stay as much as comfortable as possible; Feel free to contact us, I will be more than happy to assist you on your future reservation. I wish you a nice summer, Giovanna Caspanello... More 

Fresno, California
Level Contributor
248 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 1 week ago

Not only was this the perfect location but the hotel rooms are VERY nice. I was only here for one night but the room was quiet, clean, comfortable, new, and enjoyable. I would definitely stay here again to avoid the taxi, traffic, etc. when trying to catch an early morning flight. The staff is very professional and accommodating as well.... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, Let us first of all thank you for the preference you have given to us for your stay on June. We constantly take in consideration as our Voice of the Customer the clients’ feedback in order to give a better experience in the future to them. I wish you to meet yoy for your next stay, all the... More 

Hong Kong Region, China
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The only reason I stay in this hotel is due to the perfect location ( it's just next to the Malpensa Airport) The restaurant provide very good food and the restaurant manager is very professional too. You may find yourself a room not too far away from elevators or you will need a lot of walking as the hotel is... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear guest, First of all I would like to thank you for your stay. All your comment has been shared with the team that will take care of it. Do not hesitate to contact me. I wish you a nice summer Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference Centre More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is located in terminal 1 of the malpensa airport. This makes it very convenient for those early morning or late arriving flights. The lobby is cavernous, but clean and quiet. The staff are very courteous and efficient. The hotel is not very tall, but is very wide, so walking to your room takes longer than walking to the... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your stay at the Sheraton Malpensa. We have received your comments through the web and we are more than happy to receive your positive experience at Sheraton Malpensa that affected your impression and memories. Please feel free to contact me for your next stay, I wish you a nice summer, Giovanna Caspanello Hotel Manager, Sheraton... More 

Perth
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were being picked up for a tour outside this hotel so decided to stay the night before, giving us a later start than having to arrive early from an international flight. It was perfect for our needs, the most comfortable hotel bed I've ever slept in, quiet, and a good breakfast. We didn't realize when booking that breakfast was... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank to you for your positive feedback and the precious time dedicated to us. Our aim is to meet our customer’s needs during their stay and we are more than happy to know that we have achieved it. Please feel free to contact me or your next stay, I wish you a nice summer, Giovanna Caspanello Hotel Manager,... More 

Miami, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel 2x before grabbing a morning flight back to the US. The hotel is connected to Terminal 1. You can walk to your check in area in less than 10 mins. Also, if you are returning a rental car, that's right next door. Very convenient. It's sort of a typical Sheraton. Not terribly trendy, but functional.... More 

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MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, We thank you for your stay at Sheraton Mlapensa and for sharing your thoughts with us. we are happy to received so this positive feedback that give as a passion to continue on this job. Feel free to conatc me, I wish you a nice summer , Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference... More 

United Kingdom
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great airport hotel, it is connected to Terminal 1 and also the Malpensa express direct into the city. If you are flying from Terminal 2, there is a shuttle bus right outside the hotel, so in 10mins you are there (check times for your flight). Rooms are very comfortable and bathrooms clean and modern. TV has a... More 

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