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Sheraton Milan Malpensa Airport Hotel & Conference Centre

4.0 of 5
Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Hotel amenities
Sheraton Milan Malpensa Airport Hotel & Conference Centre
Ranked #1 of 1 hotels in Ferno
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659 reviews from our community

Traveler rating
    173
    284
    130
    45
    27
See reviews for
Families
93
 
Couples
181
 
Solo
65
 
Business
207
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 16, 2013 NEW

The staff were very welcoming and the rooms spacious and comfortable. The only downside to the hotel is the sheer size of it, you had to walk miles to get to the reception or bar and Restaurant. The luchtime buffet offered for 13.50 euros was good value, and the pasta with mushrooms and truffle oil was amazing. I have to... More

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Sao Paulo, SP
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

Besides the hotel location is inside the airport, no noise to disturb. Very clean, nice restaurant, handy personel, Absolutely recomended mainly for early take offs witch gives you mutch more time to sleep / relax, from the hotel front desck you are meters away from your flight check in.

Was this review helpful? Yes 1
Farmington, Connecticut
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 of 5 stars Reviewed May 12, 2013 NEW

We booked our trip online which caused some confusion when we first arrived, as they had my group of 3 set up in a room with a single bed. We immediately brought this to their attention and got switched to the room we had originally booked online ~ one with 2 beds. The room was very spacious and the beds... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 7, 2013

...then this is the place to be if you are in Milan. This relatively new Sheraton is part of Terminal 1 where you are most likely to depart on international flights. The staff was very welcoming and helpful. Our room was well-appointed and spacious, and the rates were surprisingly reasonable for an onsite airport hotel. We ate two meals there... More

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New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2013

We were put up at this Hotel by American Airlines due to a cancelled flight. Unfortunately, it just made the delay worse. Our "non-smoking" room, smelled like stale smoke. It was an awful night. I would never stay there again. The Hotel was also stark and cold, clearly not a place you would choose to stay at.

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SheratonMilan, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
May 8, 2013

Dear Ginny19, We regret that your experience at Sheraton Malpensa was not up to your expectation which has affected your impression and memories on us. Although all our rooms are regularly ventilated by our housekeeping team , please accept our apologies for the smell of smoke in your room. We sincerely hope to have you back sometime In the future,... More

Mendrisio, Switzerland
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 2, 2013

Typical airport hotel: cheap,comfortable and directly connected to Terminal 1. The staff is very kind and pleasant. The hotel is new, spacious and nice. Unfortunately, the external structure already shows many signs of deterioration despite being new. The common areas are nice and hospitable. The rooms are spacious, complete with every comfort and above all clean. The gym is modern,... More

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San Juan, Puerto Rico
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 30, 2013

Great location, modern clean facilities. Food was under par, there is a small market in the terminal. I have little bad to say about this hotel except that it charges for wifi in the rooms. We stayed in four different hotels in Italy during this trip and all offered free wifi. Frankly I find it offensive to pay man sized... More

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Carmiel, Israel
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 29, 2013

Prebooked, this hotel didn't cost as much as it could- 127 Euros for a club suite for 2 instead of 189. It included breakfast, a non-stop snack bar at the club at floor 3, free wifi, swimming pool, 2 free bottles of water and many other treats. Just to make it clear- if you order the base room, the added... More

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Perth Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 28, 2013

The staff were friendly and helpful. There seemed to be some problem with my booking so they offered an upgraded room and if I paid an extra 50 euro, we could access the club lounge. This turned out to be a good deal for us and while not an exceptional club lounge, it was good value for money. If your... More

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East Coast
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 25, 2013

The staff at this hotel was very helpful from reservations right through check out. The facility itself was tired. However, the staff made up for it. The rooms were clean. The tile floor in the shower had missing tiles which was uncomfortable on the feet.

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SheratonMilan, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
April 29, 2013

Dear Traveler¬_ 200950, We are glad to learn you have been satisfied with your stay, it means that we are going to the right direction. Thank you for your positive feedback. In relation to the shower tiles that were missing , although we have in place an adequate program in keepng all the rooms in good conditions, this was not... More

Holiday Inn Express Milan-Malpensa Airport
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What travelers say

  • Very good(44)
  • Express train(9)
  • Train station(3)

Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Region: Italy > Lombardy > Province of Varese > Ferno
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Ferno
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre

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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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