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Rydges Eagle Hawk Resort

4.0 of 5
Federal Hwy, Sutton, New South Wales 2600, Australia
Hotel amenities
Rydges Eagle Hawk Resort
Ranked #1 of 1 hotels in Sutton
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322 reviews from our community

    Trip type
Traveler rating
    29
    65
    86
    64
    78
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 10, 2013 via mobile

Got the wotif mystery deal for 2 nights. Currently on my first night and wishing I had gone elsewhere. The place is far out of town, and when I walked into my room my jaw dropped! This is meant to be a resort??? Maybe back in 1980. Rooms were very plain, bathroom had chipped tiles and was outdated, furniture cheap,... More

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Sydney, Australia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 2, 2013

Recently stayed here on a group visit. The hotel is obviously set up to cater for kids. I cant believe Rydges put their name to it! Food very average, staff poor, rooms have broken clocks, spot for but no hair dryer, difficult doors to open. Very isolated, $50 plus in a cab to Canberra.Barista took 10 coffee orders and then... More

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Melbourne, Australia
1 review
2 of 5 stars Reviewed April 30, 2013

We booked a Spa Suite and when we arrived I was really disappointed. There was mould all arount the spa and missing grout, bad stains over most of the carpet, about 10 cracked tiles in the bathroom I mean a good slam of the door and they were coming off the wall. Huge cracks in the walls and the cornices... More

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Melbourne
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 30, 2013

The hotel room was very good value, it was neat, clean and tidy. It had a microwave (which was not on their advertising), a fridge and tea & coffee making facilities. It was further out of the city than what we thought it was, took about 15 minutes to drive in. It was inconvenient driving in there to eat out... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2013

Disinterested welcome at reception. Minimal information in the room. Children still cost $22.50 at breakfast. Pool no heated. Spa apparently closes at 'sunset' not 11pm. Room smells strongly of smoke/chemicals. Cockroach in room. Wish I had stayed at the motel for $80, not $140 here. Very disappointed as I have stayed in 4 other rydges and love them all. -... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 26, 2013 via mobile

We booked for two rooms utilising the Wot If "mystery deal" so that we could check out Canberra and attend the Anzac Day dawn service. The person at the front desk, failed to read our itinary, assuming we booked one room. He provided a very bland apology. The rooms were a disgrace. Marks on the carpet. Used by date milk... More

Was this review helpful? Yes 1
Lobethal, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2013

Arrived late on a Sunday and was greeted warmly enough.Struck my first ploblem when I tried to enter my room.The half painted(interior was still factory undercoat green) door was swollen from the damp conditions forcing me to put my shoulder into getting it open.I'm not an expert but I would think besides being difficult it would be against fire codes.When... More

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Salamander Bay, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 22, 2013

When we arrived not very welcoming after booking online just us 2 adults we were give a two bedroom suite with FIVE single beds! We changed rooms no problem but the room still very outdated, musky smell, bathroom and towels left a lot to be desired, used razor left on shower recess --Not at all Rydges standard. The bed was... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 21, 2013

Friendly and helpful staff on arrival,but when we went to our 1st room it was cold and no way of heating the room.Went to reception and asked about heating and were told it was centrally heated.How would that happen as it had no thermostat and was blowing cold air. Were moved to new room and was happy with room no.2.... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 14, 2013

We once accidentally booked into a one star place in Melbourne that was more inviting and more modern than this place. 4 star is a joke. We booked a spa suite, room 358, it was huge, no doubting the suite bit, but that is it. Fixtures were fading, rusty, carpet and tiles damaged, walls and doors visibly marked. The TV... More

Was this review helpful? Yes 1
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Additional Information about Rydges Eagle Hawk Resort

Also Known As:
Rydges Eagle Hawk Hotel Sutton
Rydges Eagle Hawk Hotel
Rydges Eagle Hawk Canberra
Address: Federal Hwy, Sutton, New South Wales 2600, Australia
Region: Australia > New South Wales > Sutton
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Sutton
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Rydges Eagle Hawk Resort is set amongst 30 acres of natural landscaped native gardens. This truly unique resort property offers an inviting alternative to the Canberra CBD hotels. Rydges Eagle Hawk Resort now offers visitors to the ACT the ideal accommodation solution. ... more   less 
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Rydges Eagle Hawk Resort
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