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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935
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106 Reviews from our TripAdvisor Community

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Traveler rating
    63
    30
    9
    3
    1
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31
32
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (106)
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    (37)
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There are newer reviews for Holiday Inn Express Pinetop
See the most recent reviews
Sarasota, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2011

This hotel was very clean. Free from strange smells. Has an indoor pool and Jacuzzi. An excellent breakfast buffet. Although I’m not a AAA, AARP or a club member the personnel looked for a way to give me a discount on the full rate. Because of that I will be back.

Was this review helpful? Yes 1
shrewsbury
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 17, 2011

Set back from the higway with gardens and tress at the back. Better than most Hol Inn Expresses - most friendly & well-informed receptionists

Was this review helpful? Yes 2
Salt Lake City, Utah
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 10, 2011

Housekeeping was inadequate, to the point that it was bizarre. They left empty shampoo bottles behind the toilet. They failed to replace supplies or towels, didn't vacuum, and said they couldn't make beds because of "personal items" left on the bed - um, a pillow and a stuffed animal? Bathroom counters likewise were left uncleaned and wet towels left behind.... More 

Was this review helpful? Yes 2
Bisbee, Arizona
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 18, 2011

Our room was right opposite the indoor pool, and yet still very quiet. Recently updated decor and fridge and microwave in room were very nice. Housekeeping not perfect: coffee spills on side of trash can and front of entertainment center were a shame, and coffee supplies and soap not refilled during stay (we stayed 3 nights). Towel supplies seem meagre... More 

Was this review helpful? Yes 2
Phoenix, Arizona
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed January 28, 2011

I read other reviews of this hotel and picked it for the nice comments and the included hot breakfast. The hotel was pretty full with there being some good snow on the ground at the nearby ski areas. At about 8am I headed down the hall to check out the breakfast...apparently it was good because it seemed like the entire... More 

Was this review helpful? Yes 2
Apache Junction, AZ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 10, 2010

My husband and I stayed at this hotel in July 2010 and were happy with the location, amenities (pool, hot breakfast, service, fridge/mircowave/coffeemaker in room, room cleanliness) but were slightly disappointed in that the room needs some touch ups on the walls, shower stall, and bathroom counter. There were obvious signs of wear and tear that could easily have been... More 

Was this review helpful? Yes 1
arizona
Level Contributor
160 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed August 25, 2010

its was 106 degrees in the valley of the sun just got done with the yard work and asked the wife to pack our bags we are going north just to darn hot here 3 hours later pinetop az - light rain and 71 degrees-saw the holiday inn pulled in they had a room we did not call before hand... More 

Was this review helpful? Yes 2
Lancaster, California
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 25, 2010

My wife and I made a quick trip to Arizona to help a friend move recently. When we decided to do this, I called the Holiday Inn Express in Pinetop a few days before our arrival date with a promotion code for a room at a discounted rate I had found online. When I called to make the reservation, the... More 

Was this review helpful? Yes 1
Santa Maria, RS
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 14, 2010

After starting our Arizona navajo reservations holiday trip in Phoenix, it was our first of 5 stops (Tuba City/Moencopi, Kayenta, Grand Canyon/Tusayan and Las Vegas will follow). We stayed 2 nights, April 28th and 29th. Internet reservation from Brazil was easy, we received confirmation on the same day. The first pleasant surprise was on arrival. For many things, the first... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 1, 2010

I checked in and tried to shower before bed, to my suprise the shower would only make cool not warm or hot water. I called the front desk and was quickly notified she was the only one on staff and had no maintenance man on staff till tomorrow morning Either I had to fix it my self or no shower!!!... More 

Was this review helpful? Yes 2
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