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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935
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1 room 1 guest
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Holiday Inn Express Pinetop
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for Holiday Inn Express Pinetop
See the most recent reviews
Goodyear, Arizona
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

Spent July 4th weekend at the Holiday Inn Express, Pinetop, Az and found all accomodations very favorable. Hotel employees very friendly and helpful, accomodation clean, breakfast best I've had as a hotel beni so far. I recommend this hotel if you need accomodations in the Pinetop/Lakeside AZ area.

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for your response. We are happy to read that you enjoyed the 4th of July weekend. It is our area's busiest weekend of the year. Lots of activities going on all at once. The Holiday Inn Express in Pinetop is right in the middle of it all. Come back and see us in the fall. The leaves on... More 

Tucson, Arizona
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 5, 2015

We stay at a lot of Holiday Inn Expresses. This one is a bit on the old side. The front desk staff were superb and all willing to go the extra mile. I think this one is in need of some remodeling soon. While our room was clean, the tub didn't drain well and the tub itself was sagging. Not... More 

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for taking a moment to review our hotel. We recognize although we are not a brand new hotel, we make up for it in service, cleanliness and location. The best part of that is.....we are planning some property upgrades in the near future :) stay tuned! We appreciate your feedback, so please continue to share your experiences while... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 1, 2015

Stayed here for a family reunion, our family took up one wing and we had use of the conference room in that wing for the weekend. All the staff were very friendly and accommodating. Breakfast was included each morning. The rooms were clean and neat, looking recently renovated. This is beautiful area full of pine trees and cooler than what... More 

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Charlotte, We are so elated that your family chose our hotel for the reunion. The weekend was perfect, minus a little rain. The entire group was so fun and easy to work with. Your family was awesome. Please tell them all thank you for their best behavior. I hope you all able to come back and visit soon. Joe... More 

Phoenix, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 28, 2015

First time I ever stayed in a Holiday Express, hopefully not all are this quality! The place was dank, dusty, run down and dirty, along with the breakfast being just awful. Exercise room bike broken, air ducts filthy....not a very healthy place to exercise. If you want a quick over night stay, this place is barely okay, but definitely not... More 

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear LJCA, Thank you for your review on Tripadvisor. As I responded in your other online survey you posted about our hotel, we did everything in our power to accommodate your breakfast requests, even when they were not on our required standard items. Even when that was not enough, we lowered the rate so you can go enjoy your breakfast... More 

1 review
5 of 5 stars Reviewed June 20, 2015 via mobile

Traveled to Pine Top AZ for business and this hotel was recomended by a friend that stayed about a month back. One word describes this hotel..."PHENOMINAL!!!". The rooms were extremely clean and the service was amazing. I would recommend this hotel to all my friends and family for a vacation stay. The manager Joe Pettersen was extremely helpful and was... More 

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

AMAZING! That's exactly what we strive for each and every time. Thank you for making the Holiday Inn Express in Pinetop your choice while in Pinetop. We go above in beyond not only at the hotel, but at community events as well. We are glad we had the chance to run into you there as well. More 

Mexico City, Mexico
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 18, 2015

I stayed with my familiy during december for 3 nights. Our main purpose was to do some skiing in Sunrise; it was our 2nd year in a row in this hotel. The experience was as great as our first stayed, the staff provided an amazing service, rooms are comfy, and the manager a very cool guy. Don't forget to request... More 

Was this review helpful? Yes 1
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for your great review. We are happy to know you love to visit Sunrise Ski Resort. What a great amenity to visit. Yes the drive is 30-40 min but you get to ski in Arizona! Our hotel prides themselves to play host to skiers as well as people on Summer Vacation. Hope you come back up to see... More 

Felixstowe, United Kingdom
Level Contributor
101 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 7, 2015

We were en route to Show Low, AZ, when we stopped for refreshments in Pinetop-Lakeside and noticed the HI Express over the road. Having enjoyed the brief ride through the town we thought this was as good a place as any to stay for the night and booked in. The reception girls were terrific and very helpful. Our room was... More 

Was this review helpful? Yes 1
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for sharing your experience. Our staff prides themselves in their knowledge of the area and all the great places to visit and/or eat. Pinetop is the front door to many of the area attractions and the Holiday Inn Express Pinetop is right in the heart of town. We hope to see you again as the summer is full... More 

Oxford, Massachusetts
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 4, 2015

On a recent trip to Arizona and Utah, we stayed at several different Holiday Inn Express properties. The Holiday Inn Express/Pinetop-Lakeside was very nice. The location was good – in a pine-forested area, yet convenient to restaurants. Originally, we had considered staying in Show Low since it was about 20 minutes closer to highways to places we wanted to go... More 

Was this review helpful? Yes 1
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for sharing your experience while at our Holiday Inn Express in Pinetop. Although our friends in Show Low are nice, Pinetop offers front door access to hiking trails, lakes and fantastic local restaurants. Our hotel makes it easy to come back and enjoy after a long day of exploring with our Free Hot Baked Cookies, Indoor POOL/SPA and... More 

Avondale, Arizona
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

A nice, clean hotel with a great staff. I have stayed here a few times and have not been disappointed. The rates are fair. A few nice restaurants are close by and is convenient for travel to Eastern Arizona.

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Business Traveler! Thank you for choosing our Holiday Inn Express in Pinetop. With our central location we are surrounded by those great restaurants you mentioned. In fact, you can walk to some of them. We appreciate the continued support along the road and look forward to your next visit. Joe Petersen, GM More 

Seattle, Washington
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015

We travelled the Coronado Trail Scenic Byway for a short road trip. We started in Tucson and ended the day in Pinetop at the Holiday Inn Express. The staff at check in were fantastic, very friendly and accommodating. They had great suggestions for dinner, we picked a local Mexican restaurant which was just as they described it. The pool area... More 

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

What a Perfect review. Thank you for sharing your experience with fellow travelers as they journey on their own trip. We are always happy to help people find the right place to eat, play and sleep. After a long day on the road, we know all you want is a hassle free experience. I am happy to see our staff... More 

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