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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935
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Holiday Inn Express Pinetop
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Holiday Inn Express Pinetop
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98 reviews from our community

Traveler rating
    59
    27
    8
    3
    1
See reviews for
30
27
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Glendale, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying at The Holiday Inn Express in Pinetop is a very enjoyable experience. While the hotel amenities are excellent, it is the hotel staff that makes the difference. Every staff member I met is friendly, courteous and helpful. They go out of their way to make the guest’s stay exceptional. I will continue to stay at this hotel every chance... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Richard M Thank you for sharing your experience while at the Holiday Inn Express in Pinetop. Our staff prides themselves on providing a great experience for our guests. Making this a home away from home is our goal and we are very excited to have made that happen for you. Looking forward to seeing you soon. Joe Petersen, General... More 

Santa Fe, NM
Top Contributor
179 reviews 179 reviews
55 hotel reviews
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Holiday Inn Express is really great! It's located outside of town in a wooded area, rooms are very nice, beds are comfy etc., but it's the staff that made our 2 night stay so nice. Lauren told us about two nearby restaurants that she liked, and she was spot on......we had dinner twice at one and lunch and breakfast... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear BK and CB. Thank you for taking a moment out of your busy schedule to share your experience in Pinetop. Lauren is on of our key assets and she is an expert on all the hidden things to explore while visiting the area. From restaurants to hiking trails we have many things to choose from. The biggest challenge for... More 

Pinetop-Lakeside, Arizona
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

I recently had some family stay at the Holiday Inn Express in Pinetop. The level of service that was provided was outstanding. The rooms were immaculate and the staff more than accommodating. I will use them again and again! Thank you!

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Kathy D. Thank you for your kinds words and for the trust you have given us to serve your family. Our team prides themselves in providing a "hassle free" stay allowing our guest to kick back and relax. With the indoor pool/spa/sauna, Free Breakfast and Fresh Baked Cookies, it is hard not to relax. More 

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

I do service on medical equipment at several of the Indian Health Service clinics throughout Arizona. One of those places in in nearby White River, AZ. There are several hotels in Pinetop, AZ. The Holiday Inn Express was recommended. I have stayed here several times in the past year-and-a-half. The staff is incredible! Joe runs a tight ship. Everything from... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for those kind words. We really do enjoy what we do, but hearing that our guests appreciate the extra mile we go really means a lot. It may appear I run a tight ship, but I find the employees hold themselves to a higher standard and I get to reap the benefits. See you soon! More 

Arizona
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 5, 2015

This was our 2nd stay. Each time it's been for a ski trip to Sunrise. We stayed 3 nights. On both occasions our room is always clean. The staff is friendly & helpful. Housekeeping was nice as well. We opted out of housekeeping service for 2 days since we had so much stuff with us that we didn't want moved... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Arizona Marathon Girl. Thank you for sharing your experience while at our Holiday Inn Express in Pinetop. We take great pride in exceeding our guests expectations. Although when we see our guests sharing other tips to make theirs a more enjoyable stay, we know we did something right! Your tip about the online form and having them fill it... More 

Central Arizona, Arizona
1 review
5 of 5 stars Reviewed December 29, 2014

Big shout out to Joe Petersen and his amazing staff at the Holiday Inn Express in Pinetop, we had a great visit and would recommend this five star hotel to everyone! The indoor pool, jacuzzi and sauna were a nice bonus.

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Steve J. Thank you for your recent stay and those awesome comments. You and your family are welcome back anytime. We are glad you had the chance to use our POOL/SPA/SAUNA and get a bite to eat at our FULL HOT BREAKFAST. We do not do all of this to stay ahead of the competition, we do this to... More 

1 review
5 of 5 stars Reviewed December 12, 2014

Going to the White Mountains? Stay here! Business or pleasure this hotel has everything for a relaxing stay. Great location, clean, comfortable rooms, family friendly! Employees are all friendly and helpful! Lauren, Amber and Pita were great at anticipating my needs and taking care of them even before I had to ask!

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for your wonderful review. Our team prides themselves on making the difference. And you are right in saying whether on Business or Pleasure we have you covered. From the Inside heated pool, fresh baked chocolate chip cookies to the central location, our guests will find it easy to relax. Don't forget your ski clothes for the next trip,... More 

Henderson, Nevada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

Only had a one night stay for business but the staff was very inviting and the hotel lobby was very nice. The room was very clean and up to date with features, the only thing I would change is the heat controls. Location was nice and was accesible. Overall very nice stay and would stay again when Im in town.... More 

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Gilbert, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 17, 2014

We have stayed here several times over the last couple years, and it's a like a mountain retreat from the Arizona heat in the summer. The staff has always been friendly, the room clean and quiet, and the breakfast good. We look forward to going again next summer.

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Phoenix, Az
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 11, 2014

This was the first trip to Pinetop for my wife and I, and the Holiday Inn was a good choice. The front desk personnel are all very friendly, and unlike many other places we stay could carry on an interesting conversation about the area. Everything was clean, obviously they work at keeping the grounds and motel in good shape. Our... More 

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Amenities