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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935
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Holiday Inn Express Pinetop
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108 Reviews from our TripAdvisor Community

Traveler rating
    64
    30
    10
    3
    1
See reviews for
33
32
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

We stay at a lot of Holiday Inn Expresses. This one is a bit on the old side. The front desk staff were superb and all willing to go the extra mile. I think this one is in need of some remodeling soon. While our room was clean, the tub didn't drain well and the tub itself was sagging. Not... More 

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Senior Contributor
37 reviews 37 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a family reunion, our family took up one wing and we had use of the conference room in that wing for the weekend. All the staff were very friendly and accommodating. Breakfast was included each morning. The rooms were clean and neat, looking recently renovated. This is beautiful area full of pine trees and cooler than what... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Charlotte, We are so elated that your family chose our hotel for the reunion. The weekend was perfect, minus a little rain. The entire group was so fun and easy to work with. Your family was awesome. Please tell them all thank you for their best behavior. I hope you all able to come back and visit soon. Joe... More 

Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First time I ever stayed in a Holiday Express, hopefully not all are this quality! The place was dank, dusty, run down and dirty, along with the breakfast being just awful. Exercise room bike broken, air ducts filthy....not a very healthy place to exercise. If you want a quick over night stay, this place is barely okay, but definitely not... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear LJCA, Thank you for your review on Tripadvisor. As I responded in your other online survey you posted about our hotel, we did everything in our power to accommodate your breakfast requests, even when they were not on our required standard items. Even when that was not enough, we lowered the rate so you can go enjoy your breakfast... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Traveled to Pine Top AZ for business and this hotel was recomended by a friend that stayed about a month back. One word describes this hotel..."PHENOMINAL!!!". The rooms were extremely clean and the service was amazing. I would recommend this hotel to all my friends and family for a vacation stay. The manager Joe Pettersen was extremely helpful and was... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

AMAZING! That's exactly what we strive for each and every time. Thank you for making the Holiday Inn Express in Pinetop your choice while in Pinetop. We go above in beyond not only at the hotel, but at community events as well. We are glad we had the chance to run into you there as well. More 

Mexico City, Mexico
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my familiy during december for 3 nights. Our main purpose was to do some skiing in Sunrise; it was our 2nd year in a row in this hotel. The experience was as great as our first stayed, the staff provided an amazing service, rooms are comfy, and the manager a very cool guy. Don't forget to request... More 

Was this review helpful? Yes 1
Felixstowe, United Kingdom
Top Contributor
99 reviews 99 reviews
53 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were en route to Show Low, AZ, when we stopped for refreshments in Pinetop-Lakeside and noticed the HI Express over the road. Having enjoyed the brief ride through the town we thought this was as good a place as any to stay for the night and booked in. The reception girls were terrific and very helpful. Our room was... More 

Was this review helpful? Yes 1
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for sharing your experience. Our staff prides themselves in their knowledge of the area and all the great places to visit and/or eat. Pinetop is the front door to many of the area attractions and the Holiday Inn Express Pinetop is right in the heart of town. We hope to see you again as the summer is full... More 

Oxford, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On a recent trip to Arizona and Utah, we stayed at several different Holiday Inn Express properties. The Holiday Inn Express/Pinetop-Lakeside was very nice. The location was good – in a pine-forested area, yet convenient to restaurants. Originally, we had considered staying in Show Low since it was about 20 minutes closer to highways to places we wanted to go... More 

Was this review helpful? Yes 1
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for sharing your experience while at our Holiday Inn Express in Pinetop. Although our friends in Show Low are nice, Pinetop offers front door access to hiking trails, lakes and fantastic local restaurants. Our hotel makes it easy to come back and enjoy after a long day of exploring with our Free Hot Baked Cookies, Indoor POOL/SPA and... More 

Avondale, Arizona
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

A nice, clean hotel with a great staff. I have stayed here a few times and have not been disappointed. The rates are fair. A few nice restaurants are close by and is convenient for travel to Eastern Arizona.

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Business Traveler! Thank you for choosing our Holiday Inn Express in Pinetop. With our central location we are surrounded by those great restaurants you mentioned. In fact, you can walk to some of them. We appreciate the continued support along the road and look forward to your next visit. Joe Petersen, GM More 

Seattle, Washington
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

We travelled the Coronado Trail Scenic Byway for a short road trip. We started in Tucson and ended the day in Pinetop at the Holiday Inn Express. The staff at check in were fantastic, very friendly and accommodating. They had great suggestions for dinner, we picked a local Mexican restaurant which was just as they described it. The pool area... More 

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Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

What a Perfect review. Thank you for sharing your experience with fellow travelers as they journey on their own trip. We are always happy to help people find the right place to eat, play and sleep. After a long day on the road, we know all you want is a hassle free experience. I am happy to see our staff... More 

Camp Verde, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

Very accommodating! Friendly staff...we called from our travels and they were very welcoming; helped us out with all kinds of information about the area and ice cream. Great omelettes for breakfast. Very clean room with microwave and fridge.

Was this review helpful? Yes
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Thank you for taking a moment to share your experience while at our Holiday Inn Express in Pinetop. We are happy to see that you found our rooms had exactly what you need. We strive to offer all the amenities you have at home. We are looking forward to your next visit. This summer is packed full of events in... More 

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