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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, Pinetop-Lakeside, AZ 85935
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1 room 1 adult
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Holiday Inn Express Pinetop
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138 Reviews from our TripAdvisor Community

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Gilbert, Arizona
Level Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for a quick trip up north to ski. The room was big, very clean, and the bed was comfortable with nice linens. The shower was good & there was lots of counter space in the bathroom. Microwave & mini fridge are convenient for snacks. There was a pretty good free breakfast with lots of variety and... More 

Helpful?
Thank Judi E
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. More 

Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went skiing on Dec 26, 2015 at Sunrise and stayed at this fine place for 2 nights. Only good things to say about this place. Brittany, at the front desk was great. Very efficient, kind and knowledgeable about the place. When we checked into our room, I noticed the fridge was not cold but it was plugged in. Within... More 

Helpful?
1 Thank Jerome J
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Jerome J, Thank you for taking the time to give us your feedback. We appreciate the kind words about our staff and will let them know that you were pleased with their services. We are always happy to be your second home when you're in the area, we look forward to seeing you again in February. More 

Tempe, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Their booking website has an offer for a $50 gas card for a 2-night stay with one day advance booking, both are conditions I met with my reservation. Upon checking out I asked for my gas card and they refused stating they "aren't doing those anymore". Well guess what, refusing to honor an offer currently present on your website is... More 

Helpful?
Thank snowboner69
Joe P, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Guest, thank you for your feedback. We are very sorry to hear that your reservation expectations were not met. Our package in question was not available during the period you stayed with us, and therefore not bookable during your visit. Please note that this information has been passed on to our website marketing team as this verbiage has never... More 

Gilbert, Arizona
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great, clean, affordable hotel! We stay here everytime we come up. Nice breakfast and staff. Only complaint were the pillows - we all had neck aches the next day. Will stay here again for sure. Heated pool too...

Helpful?
Thank azrunnergirl
1 review
5 of 5 stars Reviewed 4 weeks ago

Very convenient and clean for family ski trip to eastern AZ! My family loved the free breakfast, comfortable clean room and very friendly staff. Next time we'll have to remember our swimsuits. 40 minutes from skiing.

Helpful?
Thank Richard G
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

Conveniently located. Great complimentary breakfast. Nice rooms. Great beds, bedding, and pillows. Nice indoor pool and jacuzzi. Complimentary wifi. Brittany at the front desk was very nice and helpful getting our rooms situated near our friends. She recommended Charlie Clark's restaurant which had excellent food and service.

Helpful?
1 Thank Mark R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

Hotel is nice with a friendly staff. Brittany at the front desk went out of her way to get our large group situated quickly. The kids enjoyed the heated pool and hot tub. Will stay here again for our future ski trips!

Helpful?
1 Thank Chancy R
Tucson, Arizona
1 review
4 of 5 stars Reviewed December 18, 2015

I have the opportunity to stay at this hotel monthly. The staff are terrific. Jillian at the front desk is friendly and welcoming as are all the staff. The continental breakfast is so well done, clean fresh and dependable. the rooms are always spotless and I have stayed at the facility innumerable times. I am in different rooms every trip... More 

Helpful?
Thank eric_brody
globe arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015

I love this Holiday Inn Express! This Pinetop location has such a nice cozy feel. Our room and the facility was very clean and comfortable. Very nice breakfast selection. Breakfast attendant was constantly restocking breakfast area to ensure guests had plenty. Staff was friendly and congenial. You can tell the staff takes pride in their work. We liked the flavored... More 

Helpful?
Thank dreammanorinn
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Dear Friends of the Dream Manor Inn. We are very honored to read your fantastic review. Having guests with a trained eye recognize our extra hard work and compliment it makes us very proud of our team. I will share your comments with our staff as I am sure they will be just as pleased. Come back and see us... More 

Media, Pennsylvania
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 24, 2015

Stayed here while doing a job on the nearby White Mountain Apache Reservation. The Holiday Inn Express Pinetop was well-sited for our visit. The most outstanding quality of this hotel was the staff's friendliness. Every encounter was a pleasure. My room was clean and well-appointed. The bed was very comfortable and came with firm and soft pillows. The shower had... More 

Helpful?
Thank Keymcgrip
Joe P, General Manager at Holiday Inn Express Pinetop, responded to this review

Western Hospitality! What a great title to your review. I only hope we can live up to that. Thank you for taking a moment to review our hotel. Our staff prides itself on exceeding guests expectations and it always helps when Breakfast hits the spot! Our other amenities including the Pool/Spa, Free HBO and WIFI are always guests favorites and... More 

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