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Hon-Dah Resort Pinetop

Box 3250 Or Az 73 At Az 260, Pinetop-Lakeside, AZ 85935
Hon-Dah Resort Pinetop
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62 reviews from our community

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Traveler rating
    6
    16
    9
    20
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Hon-Dah Resort Pinetop
See the most recent reviews
Los Angeles, California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 17, 2011

We were on a road trip from LA to Kansas and we decided to stay a night in Pinetop. We picked this hotel and it was awful. There is a Casino in the hotel. Our room smelled so bad!!! Also the rooms were ugly. To get to the yummy restaurant you have to either walk through the smelly casino or... More 

Was this review helpful? Yes 8
San Diego,ca
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 7, 2011

First of all let me start by saying the casino help was better than any of the casinos Ive been to in Arizona!! They were the Best and friendly and very helpful in every way. Your restaurant was the worst place Ive ever been to i could have gotten better food at a fast food restaurant!! and the service was... More 

Was this review helpful? Yes 9

Travelers are raving about these Pinetop-Lakeside hotels

snowflake
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 5, 2010

never got waited on in restaraunt ended up geting to go food ,food wasnt bad,but some of the buffets are awful,casino is fun as long as you dont have to deal with employees they dont know a thing about customer service,they could take lessons from matazal casino in payson,i live up here and go to casino frequently but deal with... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 26, 2010

No talls at the pool and pool light was off water looked kind of dirty. Found a pice of chocolate the first night in my bed, must of came from house keeping? Cheap with pillows should keep 4 in the bed, tv is small and shower spicket poped of the pip and hit my toe! didn't get another room just... More 

Was this review helpful? Yes 6
phoenix
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 26, 2010

A family group of us decided we were going skiing at sunrise, our cabin was snowed out so we thought we would stay at Hondau. Upon our arrival it was horrible. They have no service at all, if you are not indian they treat you horrible. the food was terrible rooms terrible everything terrible. We travel alot and this was... More 

Was this review helpful? Yes 10
Phoenix AZ
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 26, 2009

Very recently I stayed at the Hon-Dah Resort and Casino in Pinetop Arizona. I stayed for two days with the 'Ski and Stay package'. Probably the worst two days of my life. I asked for a non smoking room - "they are all nonsmoking" says the staff. They may say that and the doors may have 'no-smoking' placards mounted on... More 

Was this review helpful? Yes 9
Southwest
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 26, 2009

3rd time, multi-day stay during ski resort snow dump. Solid ski lodging choice with large rooms, very comfortable king bed in non smoking room and set of 4 newer towels for ski focus inclined. Clean hot tub pool area for relaxing after long day at slopes. Plenty of room space for sorting next day gear and fridge and mini bar... More 

Was this review helpful? Yes 2
Tucson,AZ
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed June 25, 2009

I have never felt so unwelcome anywhere before. The resorts' guests are simply a huge nuisance to the entire staff.

Was this review helpful? Yes 4
Phoenix, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 18, 2009

After reading all of the reviews about the Hon-Dah resort, I have to agree 100% about the non-friendly staff. Our first night staying at the resort we went to eat at the Indian Pines restaurant and we had the slowest service. We didn't even get our drinks until about 25 minutes after sitting there, and we know she couldn't of... More 

Was this review helpful? Yes 4
Tucson
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 6, 2009

Nice hotel with big rooms. Food was ok, too. Only problem was the very casual attitude of the staff regarding guest service in general. The desk personnel were talking to their friends or family on the telephone quite often, and one staff member occupied the main lounge area with her children the entire day. Overall, it seemed like guests were... More 

Was this review helpful? Yes 3
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