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Alpha Hotel Eastern Creek

Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
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Alpha Hotel Eastern Creek
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111 Reviews from our TripAdvisor Community

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Traveler rating
    21
    48
    25
    8
    9
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23
27
7
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (23)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (28)
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Melbourne, Australia
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in Alpha hotel with my wife, daughter and grand-daughter. Our stay was very pleasant and enjoyable. The location is very convenient as we had to travel to quite a few locations. We found that the time taken to travel was cut very short and we were very happy for that.

Was this review helpful? Yes
Orange
1 review
3 of 5 stars Reviewed 2 days ago NEW

If you want to go to Sydney Motor park then it's just across the road though to enter the circuit it's around the other side so if you haven't got a vehicle its a bit of a walk. There's nothing else around within walking distance as it's basically an industrial area. The hotel has a restaurant attached Oak Bar &... More 

Was this review helpful? Yes
Gold Coast, Australia
1 of 5 stars Reviewed 5 days ago NEW

Upon check in which was after the advised time I was told the room wasn't ready. I was then handed a letter of apology and a drink voucher from the manager as the heating had only been intermittent and may not work at all during our stay. I wasn't well, expressed my need for need for heating on one of... More 

Was this review helpful? Yes 2
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you very much for your review of the hotel. I would like to again apologise for the issues we are currently experiencing with the air conditioner in a couple of rooms. We are waiting on parts to arrive from Japan and have techs on site everyday trying to resolve the issues. We have been placing heaters in each room... More 

Travelers are raving about these Eastern Creek hotels

Brisbane, Australia
4 of 5 stars Reviewed 5 days ago NEW

I had a great stay at Alpha, the staff was very quick to assist me when I needed more towels and an extra pillow, the woodfired pizzas in the restaurant was delicious and I would recommend them to everyone. I will definitely come back and stay again

Was this review helpful? Yes
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you very much for taking the time to review the hotel. Fantastic to see you enjoyed the hotel and all we have to offer. Our goal is always to exceed your expectation. I'm excited to let you know about the new Club floor that will start construction very soon at the hotel. It will feature hotel essentials like free... More 

Dubbo, Australia
1 review
1 of 5 stars Reviewed 1 week ago

I said to myself a year ago if they don't start spending some money on maintenance on this joint it will fall apart. And it is. Dirty, poor service, busted, worn furniture. Every time I stayed I gave my Qantas FF number- not one point earned on my Frequent Flyer statement. Only good thing is free (uncovered) parking. Last time... More 

Was this review helpful? Yes
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you very much for taking the time to review the hotel. I do apologise we weren't able to meet your expectation on this stay. I'm excited to let you know we are doing a number of improvements to the hotel to ensure we deliver a great product to all our guests. We have completely repainted the lower half of... More 

Brisbane, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is only one reason to stay here and that is its proximity to Sydney Motorsport Park. The exterior of this hotel is looking very tired. The standard of cleaning was below par. However, the meals at the Oaks Bistro were good quality.

Was this review helpful? Yes
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. I'm excited to let you know the hotel is continually improving the building. As you may have noticed when at the hotel the bottom half of the building has been completely repainted. In the next couple of months we are due to start construction on a new level to the... More 

Mount Barker, Australia
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our room was very shabby, the shower alcove was disgusting, mould everywhere and grout missing around the base. The cleaning of the room was very indifferent, 2 days the dirty glasses and cutlery were not washed, the bathroom sink was left dirty. There was a stick area on one of the bedside tables, this was still there after 4 days.... More 

Was this review helpful? Yes
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you HatchetSA for taking the time to review the hotel. I apologise you found the hotel to not be up to scratch. We are continually working on ways to impress our guests. We are in the process of rerouting all of our bathrooms and a number of them this week have been re carpeted. We are soon to start... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Our stay at the Alpha was in a comfortable room, has a good restaurant with room service, was reasonably priced. Very happy with our stay, was convenient to the highway and motorway making it easy to navigate to and from.

Was this review helpful? Yes
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for your review Rebecca S. Fantastic to see you enjoyed the hotel and what we have to offer. Look forward to welcoming you back soon Regards Ainslee Portlock General Manager More 

Melbourne, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 10, 2015

This hotel is very close to Sydney Motorsport Park raceway which make it appealling because of the convenience but that is about all iot has going for it. The reception staff show no enthusiasm for their job and are anything but welcoming. When it was The Chifley the staff could not do enough for you now that is not the... More 

Was this review helpful? Yes 1
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Bellendj for taking the time to review the hotel. I appreciate the feedback as it is through feedback we continue to grow and improve as a business. Apologies you found the staff not welcoming. I will be sure to pass this on. The team has not changed with the re branding and have been apart of the hotel... More 

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