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Roxburghe Hotel & Golf Course

4.0 of 5 Roxburghshire, Heiton, Kelso TD5 8JZ, Scotland
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Roxburghe Hotel & Golf Course
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Roxburghe Hotel & Golf Course
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257 reviews from our community

Traveler rating
    164
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    23
    14
    9
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40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Roxburghe Hotel & Golf Course
See the most recent reviews
Kelso, United Kingdom
2 reviews
3 of 5 stars Reviewed December 30, 2012

Boxing Day being at bit flat we thought we'd treat ourselves to the Jazz Brunch at the Roxburghe. We'd avoided it since the time we went for a lunch deal only to find out the lunch didn't include any vegetables but that's a whole other story. There was indeed a Jazz trio but as they were situated in reception once... More 

Was this review helpful? Yes
Dungkan, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Good Afternoon, Thank you very much for posting your most recent review. I must say I am disappointed that you did not seem to enjoy your Jazz Brunch. As this is your first and only posting I would much prefer to be involved in a professional and personable dialogue rather than respond to your individual comments in such a public... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2012

Everything was perfect from the minute we arrived. the rooms are cosy, spacious and spotless. The gardens and grounds are maintained wonderfully. The food is locally sourced, well proportioned and delicious. The staff are by far the best thing about this hotel. Their knowledge of the food and extensive bar/wine menu is outstanding. Local knowledge is fantastic, my partner and... More 

Was this review helpful? Yes 1
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

It was a pleasure to read your very kind and positive review of your recent visit to The Roxburghe Hotel & Golf Course. Needless to say that we were delighted that you enjoyed your stay and felt that overall your experience was a positive one. We do invest a huge amount of time training the each and everyone within the... More 

Edinburgh, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 18, 2012

Great room - large , comfy bed and decent bathroom. Food also very good but service dreadful. We had to go and get staff 4 times to serve us drinks. Breakfast took 40 minutes to get served and they knew we were in a rush. The hotel was not very busy so there was no excuse. They also then lost... More 

Was this review helpful? Yes 2
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Thank you for taking the time to post your feedback of your stay with us at The Roxburghe Hotel & Golf Course. However, please accept my sincere apologies that we failed to meet your expectations during your visit. We do strive for consistently high standards of service and it is disappointing to read that we let ourselves on you down... More 

eastbourne
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 29, 2012

What a hidden gem, lovely rooms, great service and food. The Chef even came out to meet us and ask what we would like eat! Super lounges with roaring fires. The dining room was just the right size to receive personal service with perfectly cooked food and fantastic bread. Perfect if you like fishing, golf or shooting or just to... More 

Was this review helpful? Yes
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Many thanks for taking the time to write such a delightful review regarding your stay here at the Roxburghe Hotel. We pride ourselves in doing our utmost to provide our guests with attentive service and our Chef really does appreciate receiving feedback regarding his cuisine. I am so pleased that you took pleasure in our hotel and its surroundings and... More 

Newcastle
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 20, 2012

We stayed here for a night while touring the Borders. Our initial impression was very poor. The receptionist was very cold and unwelcoming. Her full conversation with us was, 'Are you here to check in?' and instructions to a very pleasant young man to show us to our room. There were dirty wet boots steaming on the fender of the... More 

Was this review helpful? Yes 4
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

I am so sorry to read from your review that you did not seem to enjoy your stay with us and I can only apologise for this. With regard to the fishing tackle in the reception area, unfortunately it is sometimes difficult to remove the tackle immediately but we certainly endeavour to remove items such as these from reception as... More 

south carolina
Top Contributor
50 reviews 50 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 14, 2012

What a beautiful place!! The old stone country house with all its splendor .....fire places were lit, some were having tea in the parlor, or drinks in the library! The grand stair case to the rooms was spectacular! Dinner in the dining room was exquisitely presented and tasted wonderful! Our room was modern but decorated in the past. We loved... More 

Was this review helpful? Yes 4
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

I am so pleased to read your glowing review of our hotel. It is such a pleasure to know that our guests enjoy the character and atmosphere of the Roxburghe Hotel and Golf Course. We pride ourselves in doing our best to provide our guests with happy memories to take away with them. I certainly hope to welcome you again... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 9, 2012

Simply put, this place is just superb. The old country house makes you feel at home from the minute you walk in. Whether it's the roaring wood fires, large comfortable sofas, top quality food, the brilliantly stocked whisky bar or the exceptionally polite and friendly staff. If you want beautiful surroundings and superb comfort, this is the one for you.

Was this review helpful? Yes 2
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

What a pleasure to receive your Trip Advisor review. Thank you very much for posting such glowing comments, we really do appreciate the time and trouble you have taken to provide your positive feedback. We hope that we can continue to provide the high standards you remark upon so that all of our guests will be able to appreciate the... More 

West Kilbride
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2012

As my son is a keen golfer we decided on this venue to celebrate his birthday and we were not disappointed. The weather was beautiful for September and added greatly to our enjoyment of the Roxburgh course. The course is beautifully manicured and enjoys some of the best parkland scenery,particularly along the Tweed,I have seen in Scotland.The Roxburgh is long... More 

Was this review helpful? Yes
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Thank you very much for your valuable review and for your kind comments. Our Course Manager (Grant Frogley) and his team are working incredibly hard to achieve a course which is worthy of note. Their hard work and vision to truly establish The Roxburghe Golf Course as one of the stand out parkland courses in the Scottish Borders will continue.... More 

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 10, 2012

My husband and I were lucky enough to spend a night here in July for our anniversary, and are already planning another night here this month. We've stayed in a lot of great hotels and eaten in a lot of fabulous restaurants, and this very much held its own. I was talked down from booking the Duchess Suite and we... More 

Was this review helpful? Yes
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Thank you very much for your very positive review of The Roxburghe Hotel & Golf Course. We are delighted that you enjoyed the food, the service and the housekeeping (often an unsung hero within hospitality but vitally important). The hotel as you are no doubt aware recently benefited from a refurbishment at the beginning of the year when all of... More 

Darlington, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2012

We stayed for two nights as we got married at Kelso Registry Office during our stay. All of our party (including 2 teenage boys and the In-Laws) were wonderfully looked after. The bridegroom, his sons and the father-in-law, managed to fit in a round of golf too - which they said was excellent. Myself and my mother-in-law used the Hotel... More 

Was this review helpful? Yes 1
Duncan E, General Manager at Roxburghe Hotel & Golf Course, responded to this review

Thank you very much for your review of the Roxburghe Hotel & Golf Course. It was a pleasure to read that you chose to stay at the Roxburghe and celebrate your family wedding with us and that your family managed to enjoy the majority of the facilities and services at the hotel. We really appreciate the time you have taken... More 

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Additional Information about Roxburghe Hotel & Golf Course

Address: Roxburghshire, Heiton, Kelso TD5 8JZ, Scotland
Location: United Kingdom > Scotland > Scottish Borders > Kelso > Heiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Roxburghe Hotel & Golf Course 4*
Number of rooms: 22
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Also Known As:
Roxburghe Hotel And Golf Course
Roxburghe Hotel Kelso
Roxburghe Hotel Course

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