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Hotel Alea

3.0 of 5
Jose Ma Cuadrado, 4, 07600 El Arenal, Majorca, Spain (Formerly Catalonia Alea Hotel)
Hotel amenities
Hotel Alea
Ranked #3 of 50 hotels in El Arenal
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67 reviews from our community

    Trip type
Traveler rating
    25
    24
    15
    1
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Date Rating
Netherlands
Top Contributor
116 reviews 116 reviews
53 hotel reviews
Reviews in 60 cities Reviews in 60 cities
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed September 3, 2012

This hotel has the nerve to cancel a reservation, 4 days prior to arrival. I can only guess, but a 5 night stay is commercially not interesting enough? By Spanish law, overbooking is a criminal act, and I have already set things in motion to address them to this, as they did not respond to the WHY of the overbooking.... More

Was this review helpful? Yes 3
Administradors, Team Luabay at Hotel Alea, responded to this review
September 26, 2012

Dear guest, we apologize for the occupancy problems we had, in such situations we always try to find the best solution for our guests offering them a hotel in the same category or higher, we realize that this, sometimes, might not be good enough for our guests and we would like to take this chance to apologize once again. More

Porto, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 20, 2011

I went to Mallorca on 12 September 2011 and this hotel was my home for 7 nights and 8 days. First I've to say that I've paid 337€ for the Flight+Transfers+Hotel (Half Board). With this in mind I just can say positive things about my holidays. The hotel is located in the end of a road and it's quiet and... More

Was this review helpful? Yes 9
Alea08, Director at Hotel Alea, responded to this review
September 21, 2011

We thank you very much for your opinions. I am very sorry not to have answered your e-mails but unfortunatelu we have not recived any. Probably you have the wrong e-mail. It is not allowed to enclose any e-mail in Tripadvisor but you can get from the LUABAY HOTELS WEB. We allways tried to please our clients and I personally... More

Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 20, 2011

We (myself, wife and 12 yr old son) stayed at Hotel Alea for four nights prior cruising out of Palma, we payed a total of 255 euros for the stay. To begin the location of the Hotel is at the end of a small culdi sack with some rooms and balconies overlooking the road outside, other balconies look directly at... More

Was this review helpful? Yes 4
Alea08, Director at Hotel Alea, responded to this review
August 22, 2011

All the staff and myself thank you very much for your opinions. All the critiques helps us to improve our services. Julián Santamaría Hotel Manager More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2011

We found this hotel on a good price for our budget of money. Before traveling I call few times the reception to be sure that we have a quite room with a nice view; every time they said that the allocation is one day before arriving...ok, lets call again one day before arriving date....receptionist Esperancia confirmed "your room will be... More

Was this review helpful? Yes 3
Alea08, Director at Hotel Alea, responded to this review
August 16, 2011

Thanks for the valuable feedback. We are sorry for any inconvenience caused. I would like to count on you again as customers and demonstrate that our desire is to improve our services Best regards, Julián Santamaría / Manager More

Celorico de Basto, Portugal
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 14, 2010

One problem 902mts from the beginning of Arenal beach. Easy access but a bit far. But otherwise it was this distance and the walk that kept us in shape lolol. More that 7km a day to spend the hotel food calories :) The hotel is very clean, affordable and has very good food. Great balcony. We had the the back... More

Was this review helpful? Yes 11
JSantamaria, Director at Hotel Alea, responded to this review
September 17, 2010

On behalf of the hotel staff and myself we thank you for your kind comments it helps us greatly in improving our services. More

perre
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2009

At first i start to tell (a lot of) the good things that this hotel can offer - the friendly people that work there, the location it´s quiet, the food was very good and in a big variety, the cleanliness, the room and the bathroom are small but nice _ for an holidays time it´s a PERFECT hotel. The things... More

Was this review helpful? Yes 2
lisbon-Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2009

From the Airport transfers to the Hotel everything was well planed from the staff of the hotel. we are a bit afraid because of the SO NICE PRICE the hotel was, and we were just thinking that maybe it was not good hotel!! But we had an AMAZING SURPRISE!! The Hotel is quite nice and cozy, the staff is helpeful... More

Was this review helpful? Yes 3
Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012
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Was this review helpful? Yes 1
Valencia, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2012
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Administradors, Team Luabay at Hotel Alea, responded to this review
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November 8, 2012

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Etxebarri, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2012
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Was this review helpful? Yes 1
Administradors, Team Luabay at Hotel Alea, responded to this review
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October 11, 2012

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Additional Information about Hotel Alea

Also Known As:
Hotel Catalonia Alea
Hotel Alea El Arenal, Majorca
Address: Jose Ma Cuadrado, 4, 07600 El Arenal, Majorca, Spain (Formerly Catalonia Alea Hotel)
Region: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 50 hotels in El Arenal
Price Range: $
Hotel Class:3 star (3*)
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