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Be Smart Alea

Certificate of Excellence
3.0 of 5
Jose Ma Cuadrado, 4, 07600 El Arenal, Majorca, Spain (Formerly Catalonia Alea Hotel)
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Be Smart Alea
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Ranked #3 of 49 Hotels in El Arenal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Deborah M Newbury, United Kingdom
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174 reviews from our community

Traveler rating
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    66
    28
    4
    8
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35
83
5
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (20)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (5)
All months
Newbury, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Very clean hotel, maid service and clean towels every day. Pool very cold, so did not use much. Breakfast good, although early check out breakfast very disappointing not even toast. Overall very nice hotel, the guys on reception very friendly and funny. Would go back if staying in same area again.

Review collected in partnership with Be Live Hotels

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have just returned from a 3 night break here with my 8 year old daughter. The hotel is clean and the staff were friendly and helpful. The decor and atmosphere is fine, however I did encounter a number of issues. First of all, despite requesting a pool view (I know this is not always possible but as it was... More 

Review collected in partnership with Be Live Hotels

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Budapest, Hungary
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed here on Mallorca for a week in 2013. Despite the area and El Arenal is not the best place to relax, the hotel is nice and was clean. Had half-board but had to pay for the drinks, only the tap water was free. Internet is expensive only have 2 PC at the hall and wifi is available only there.... More 

Was this review helpful? Yes 1
Ljubljana, Slovenia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Me and my friend had a really pleasant stay in Hotel Alea. The staff was super polite, they helped us with whatever we wanted. The food was also very good, very tasty, a lot to choose from. The view from our room was not the best, but we got used to it quickly. It's not far from the beach and... More 

Was this review helpful? Yes 4
Julian S, Director Hotel at Be Smart Alea, responded to this review

All the staff and myself thank you very much for your opinions. All the critiques helps us to improve our services. Hope to see you again. Julián Santamaría Director More 

Essex, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 22, 2014

Arrived late afternoon to a quiet hotel just minutes walk from the main 'strip'. Very efficient staff welcomed my wife and I and after a short booking in procedure we were shown to our room (002) 1st floor with balcony overlooking the pool. The pool was very quiet all day with plenty of sun beds. There is an abundance of... More 

Was this review helpful? Yes 1
Julian S, Gerente at Be Smart Alea, responded to this review

Dear guest, First of all, we would like to thank you for your comment and we inform you that we are continuously working on improving the small details of our establishment. As always, all comments help us to improve our service and we will do it with yours. Best regards, Julián Santamaría Hotel Manager More 

Grangemouth, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 17, 2014

Arrived back on the 6th July after a very nice week here. This is a smallish hotel which was full of Germans and Spaniards with only one other English speaking couple, but don't let this put you off unless you desperately need other British company. Our room was on the small side but had everything we needed with a large... More 

Was this review helpful? Yes 3
Fife, Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 13, 2014

We left this hotel today after a short stay - British couple with 2 year old girl. Before the stay we were concerned about provisions for our child, such as wanting a cot bed rather than a single adult bed. We sent a note via expedia.co.uk and were reassured that our request was being dealt with with a welcoming reply.... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 9, 2014

Depending on what you want, this seems to be a decent hotel with good value for money. We stayed for two nights in June as part of a bigger group for a wedding, so spent very little time at the pool or in the surrounding areas. The rooms are big enough but the air conditioning was very poor, it barely... More 

Was this review helpful? Yes 1
Tirgu Mures, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

We stayed at the Hotel in August, 2013. When we arrived early so our room was not ready and we were offered some margaritas by the pool and we could lock our bags. The staff was very friendly, especially there was a young girl who helped us a lot with car renting and other information, she spoke several languages, like... More 

Was this review helpful? Yes 1
Moscow, Russia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2013

The hotel was among the cheapest packages offered by Russian travel operators to Arenal, but it turned out quite decent. Clean, in a quiet area, food choice was ok and varied over the week, and the receptionists were very helpful. It's on a hill, so I wouldn't recommend it to people with health problems, but overall it's good value for... More 

Was this review helpful? Yes 3
Administradors, Luabay Team at Be Smart Alea, responded to this review

Dear Galina, thank you for being our guests and writing this review about your stay. It is really nice to know that you enjoyed your holidays and liked our hotel’s cleanliness and the staff’s friendliness. We would love to welcome you as our guests again on another occasion. More 

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